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American Express Velocity Platinum

American Express Velocity Platinum

American Express Velocity Platinum
3.9

11 reviews

Positive vs Negative
73%9%18%
Transparency ?
3.9
Customer Service
4.1
Rates and Fees
3.2
Rewards
3.7
Online Experience
3.9
Application Process
4.4
50,000 bonus Velocity Points on offer
Complimentary Virgin Australia return economy domestic flight and lounge passes each anniversary year
Complimentary Travel Insurance
0% p.a. on Balance Transfers for the first 12 months
$375 Annual Fee
1% Balance Transfer Fee
3% International Transaction Fee
Brand Manager for American Express? Claim your listing.
11 reviews
Trent P
Trent PVIC4 posts
  Verified

The newly relaunched American Express Velocity Platinum Card has been a great addition. My partner and I both signed up shortly after the refresh, and it’s been our everyday card ever since. With a $440 annual fee, it offers strong value when you factor in Virgin Australia lounge access and the complimentary return domestic flight each year. The… Read more

included insurance is a great added benefit, and the points earned per dollar spent are excellent.

My only criticism is the website used to redeem the complimentary return flight - it can be glitchy and unresponsive at times, so a bit of patience (and a few retries) is required.

Overall, it’s one of the best all-round Amex cards I’ve had and easily pays for itself.

EFranks
EFranks5 posts
 

The rewards don't stack up – The only international lounge you can use with this card is in Sydney and Melbourne. If you are from another city (like Brisbane) you don't get all of the benefits. Lots of other cards will give you access to lounges all around the world. It's worth looking around. Show details

Ctvam
CtvamWA
  Verified

Very good card, very good service – I have had a number of cards in the past and found most apps or services lacked in some way. Not American Express, easy and great to deal with by phone or app. The flight included is great value as well. Show details

nturnerphoto
nturnerphotoWA9 posts
  Verified

Has good potential – If you use the domestic flight each year then it can really be worth it. Even more so if you get a decent point earn. The Local Champions program is good too and Amex is slowly being accepted in more locations. It would be better if the foreign transaction fee was lower. Show details

Joan
Joan6 posts
  Verified

Great if you sign on with a sign on bonus – The customer service is great, 24/7 and very friendly. The rewards are also great, there are a lot of availabilities for the reward flight and the earn rate for points isn't bad either (1.25 per $1). Show details

Melanie B.
Melanie B.QLD10 posts
  Verified
Transparency
Customer Service
Rewards
Application Process

Good AMEX for Velocity Points – We have had this AMEX for a few years now, it's rewarded us well in Velocity points and travel insurance. There are other benefits such as a free domestic flights per year and lounge access however we never use them. If you fly a lot with Virgin Australia this card is worthwhile, you receive 2.25 points for every dollar spent with Virgin Australia… Read more

- 1.25 points per $1 for other spends. The fee per year is $375 so you really need to make this card work for you. Overall its a great AMEX with great benefits.

Sanja
SanjaWA46 posts
  Verified

The worst credit card we have ever had – Be very cautious with AMEX. We have lodged a formal complaint with AFCA after they continued to bill and charge us, though we were locked out of the system, they did not offer our free domestic flights, stating "there were none left" and they did not reward my husband the points after a referral link was sent to them. We were harassed daily for 2… Read more

months with up to 13 calls from New Delhi and Manila, including weekends and at workplace. They are unethical and unscrupulous and if you are paying everything on time as we were and they are not making any money on you they will use illegal methods to make you go into default. This company should not be operating in Australia, full stop. Also they advise you that they have no Internal Dispute resolutions avenues which is illegal by Australian Financial Law. They will NOT put anything in writing either, which is immediate grounds for suspicion.

Leanne
LeanneNSW3 posts
 
Transparency
Rates and Fees
Application Process

Great Rewards Program – The Amex Velocity Platinum Card is excellent for earning Velocity Points fast. Although Amex isn't accepted everywhere or there is a transaction fee applicable, I am still able to use my card for the majority of my everyday purchases helping me to accumulate points faster. We have had this card for less than 12 months and already have enough… Read more

points for 2 of us to fly business class to Fiji. The online account is easy to use and payments are straightforward on line too. I would definitely recommend this card if you shop on credit and pay your monthly balance in full.

Orissia
Orissia5 posts
 

Amex Lounge - BE AWARE – Be aware that the Amex lounge is in the International Airport section. You have to go through security to get in. Unless you are on a international flight you can't use these passes.

Dale
DaleWA4 posts
  Fair Incentive Verified
Customer Service
Rates and Fees
Online Experience

Good card for earning Velocity points – This is a good card for earning Velocity points. In my opinion it is the best one on the market. The high annual fee is offset by the free flight each year. Living in Perth this can get me to Adelaide, Sydney or Melbourne. Check the PDS to see where you can go for free from your local capital city. Show details

Tim_Sydney
Tim_SydneyNSW13 posts
 

The Best Rewards Earner!!! – You can't look past American Express when you want the best rewards. This card has the highest earn rate of any credit card in Australia currently. Whilst Amex isn't accepted everywhere, it is accepted at most major retailers so I use this for about 90% of my purchases. App works brilliantly on your mobile and sign up Velocity bonus is always a bonus. Show details

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