??!
1 photo
American Express Velocity Platinum

American Express Velocity Platinum

3.8 from 10 reviews

See the Best Frequent Flyer & Travel Credit Cards in 2019 as rated by Australians on ProductReview.com.au.

Pros

  • 50,000 bonus Velocity Points on offer

  • Complimentary Virgin Australia return economy domestic flight and lounge passes each anniversary year

  • Complimentary Travel Insurance

  • 0% p.a. on Balance Transfers for the first 12 months

Cons

  • $375 Annual Fee

  • 1% Balance Transfer Fee

  • 3% International Transaction Fee

Reviews

Review distribution

5 star
2
4 star
6
3 star
1
2 star
0
1 star
1

Ctvam

CtvamPeel, WA

  • Verified customer

Very good card, very good service.

published

I have had a number of cards in the past and found most apps or services lacked in some way. Not American Express, easy and great to deal with by phone or app. The flight included is great value as well.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Main Point of ContactPhone
Card / Account Used ForOnline Shopping, Overseas/Travel and Special Purchases
See all answers

nturnerphoto

nturnerphotoPerth, WA

  • 9 reviews
  • Verified customer

Has good potential

published

If you use the domestic flight each year then it can really be worth it. Even more so if you get a decent point earn. The Local Champions program is good too and Amex is slowly being accepted in more locations. It would be better if the foreign transaction fee was lower.

Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateMay 2017
Main Point of ContactPhone
Card / Account Used ForEveryday Expenses, Online Shopping, Overseas/Travel and Special Purchases
See all answers
Joan

JoanCanberra

  • 5 reviews
  • 1 like
  • Verified customer

Great if you sign on with a sign on bonus

published

The customer service is great, 24/7 and very friendly. The rewards are also great, there are a lot of availabilities for the reward flight and the earn rate for points isn't bad either (1.25 per $1).

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateAugust 2019
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses
See all answers
Melanie B.

Melanie B.South East Queensland, QLD

  • 6 reviews
  • Verified customer

Good AMEX for Velocity Points

published

We have had this AMEX for a few years now, it's rewarded us well in Velocity points and travel insurance. There are other benefits such as a free domestic flights per year and lounge access however we never use them. If you fly a lot with Virgin Australia this card is worthwhile, you receive 2.25 points for every dollar spent with Virgin Australia - 1.25 points per $1 for other spends. The fee per year is $375 so you really need to make this card work for you. Overall its a great AMEX with great benefits.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card / Account Used ForEveryday Expenses, Online Shopping, Overseas/Travel and Special Purchases
See all answers

Sanja

SanjaPerth, WA

  • 30 reviews
  • 1 like
  • Verified customer

The worst credit card we have ever had

published
Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJanuary 2018
Main Point of ContactPhone
Card / Account Used ForEveryday Expenses
See all answers

Leanne

LeanneSydney, NSW

  • 2 reviews

Great Rewards Program

published

The Amex Velocity Platinum Card is excellent for earning Velocity Points fast. Although Amex isn't accepted everywhere or there is a transaction fee applicable, I am still able to use my card for the majority of my everyday purchases helping me to accumulate points faster. We have had this card for less than 12 months and already have enough points for 2 of us to fly business class to Fiji. The online account is easy to use and payments are straightforward on line too. I would definitely recommend this card if you shop on credit and pay your monthly balance in full.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateNovember 2018
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses, Online Shopping, Overseas/Travel and Special Purchases
See all answers

Orissia

OrissiaMelbourne

  • 3 reviews
  • 2 likes

Amex Lounge - BE AWARE

published

Be aware that the Amex lounge is in the International Airport section.
You have to go through security to get in. Unless you are on a international flight you can't use these passes.


Dale

DalePerth, WA

  • 4 reviews
  • Verified customer

Good card for earning Velocity points

published

This is a good card for earning Velocity points. In my opinion it is the best one on the market. The high annual fee is offset by the free flight each year. Living in Perth this can get me to Adelaide, Sydney or Melbourne. Check the PDS to see where you can go for free from your local capital city.

Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJanuary 2018
Main Point of ContactPhone
Card / Account Used ForEveryday Expenses, Online Shopping, Overseas/Travel and Special Purchases
See all answers

The reviewer stated that an incentive was offered for this review

Tim

TimSydney, NSW

  • 6 reviews

The Best Rewards Earner!!!

published

You can't look past American Express when you want the best rewards. This card has the highest earn rate of any credit card in Australia currently. Whilst Amex isn't accepted everywhere, it is accepted at most major retailers so I use this for about 90% of my purchases. App works brilliantly on your mobile and sign up Velocity bonus is always a bonus.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses
See all answers
Lyn

LynPerth, WA

  • 10 reviews
  • 5 likes

Worth it!

published
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateOctober 2018
Main Point of ContactOnline
Card / Account Used ForEveryday Expenses, Online Shopping, Overseas/Travel and Special Purchases
See all answers

The reviewer stated that an incentive was offered for this review

Questions & Answers

Sorry, there are no questions yet.


Get an answer from our members and American Express representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.