?
? !
1 photo
AMP Life Insurance

AMP Life Insurance

1.3 from 10 reviews · View Statistics

Reviews

1.3

10 reviews
5
(0)
3
(0)
2
(0)
  • Value for Money
    1.4 (8)
  • Transparency
    1.5 (8)
  • Customer Service
    1.1 (8)
  • Claim Resolution Time
    • 3+ months (1)
  • Claim ApprovedYes (0) · No (2)
Previous
Next
Michelle

Michelle

  • 2 reviews
  • 1 like

Globally the worst insurer

published

AMP Life Insurance is the worst ever insurer and beware they would go to any lengths to twist the evidence so much, so that they do not need to make a payout. Money hungry and only acts for the best interest for their very high profits at the expense of the customer.

Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Customer Service is non-existent

published

Been with this insurer for over 25 years. Policy is okay. Access to info and customer service when things change (like payment method, beneficiaries etc) is ridiculously poor. Unhelpful, refused to correct errors and completely ignored emails asking to confirm if issues resolved. They even send letters threatening to cancel the policy when in fact THEY have made the error!

If you're shopping around, stay away from AMP. Not worth the anxiety.

Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Evie

EvieSydney, NSW

Amp insurance cover rip off

published

Don’t trust your money with AMP. The monthly fees for insurance cover was almost same as my contribution. $7 left over! now I’m unemployed I took good look at fees

Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Life Insurance

Find out how AMP Life Insurance compares to other Life Insurance

Know better, choose better.

Compare all
john f

john f

  • 4 reviews
  • 1 like
  • Verified customer

They are just tedious to deal with

published

Customer service is very sloppy ,It is rare to have any request resolved on first or second contact
Every time you contact them have to explain the same thing over and over
I have been a customer for years but will not renew again, this is because of the customer service with regard to payments I cant imagine what it must be like to make a claim ,They are just tedious to deal with
I have even taken out a small policy with another company to cover legal costs if they get uppity if we have to claim
There are better companies to deal with

Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Do not use AMP life.

published

Took premiums for years but do any type of stalling possible to avoid paying out.
Appalling service. After receipt of all information, they make up some other excuse. Better to put your hard earned in the bank at zero percent

Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!
George

GeorgeGreater Melbourne (Outer), VIC

Despicable Company ripping off hard working Australians

published
Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Sam Agresta

Sam AgrestaGreater Melbourne (Metropolitan), VIC

  • Verified customer

Unethical thieves

published
Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!
pissedoff66

pissedoff66AU

  • 5 reviews
  • 4 likes

Fees for no service.

published
Value for Money
Transparency
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Wolfy

WolfyCentral West, NSW

  • 3 reviews
  • 5 likes

Terrible service from a dishonest company

published

They have taken unauthorised extra payments from my bank and even though I have proven this with bank statements AMP are refusing to do anything about this. After speaking to at least 6 different people over 3 weeks all I get is lies. Each time I am told that both the case manager and upper level manages are all unavailable and that someone will call me back but they never do. Disgraceful conduct AMP

Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!
Life Insurance

Find out how AMP Life Insurance compares to other Life Insurance

Know better, choose better.

Compare all
peter

peteroakhurst

LIFE INSURANCE POLICY

published

I have a life insurance policy with AMP for the last 25 years.I have a disability since 2010 and didnt earn any money nor getting any benefits from centrelink because my wife earns $40 a week above thrash hold income.I have a waiver of premium attached to my policy. I have been paying the premium with the help of my son to pay $54 dollars a month since 2010. I strongly believe AMP is very unjust and not doing their job. My dispute is with FOS at the moment and hopefully resolved.

Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.