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AMP Life Insurance

AMP Life Insurance

1.4 from 7 reviews

Reviews

(0)
(1)
(0)
(0)
(6)
  • Value for Money
    1.2 (5)
  • Transparency
    1.4 (5)
  • Customer Service
    1.0 (5)


john f

john f

  • 3 reviews
  • Verified customer

They are just tedious to deal with

published

Customer service is very sloppy ,It is rare to have any request resolved on first or second contact
Every time you contact them have to explain the same thing over and over
I have been a customer for years but will not renew again, this is because of the customer service with regard to payments I cant imagine what it must be like to make a claim ,They are just tedious to deal with
I have even taken out a small policy with another company to cover legal costs if they get uppity if we have to claim
There are better companies to deal with

Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Do not use AMP life.

published

Took premiums for years but do any type of stalling possible to avoid paying out.
Appalling service. After receipt of all information, they make up some other excuse. Better to put your hard earned in the bank at zero percent

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time3+ months
Claim DateAugust 2019
Claim ApprovedNo
See all answers
George

GeorgeGreater Melbourne (Outer), VIC

Despicable Company ripping off hard working Australians

published
Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers
Sam Agresta

Sam AgrestaGreater Melbourne (Metropolitan), VIC

  • Verified customer

Unethical thieves

published
Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

pissedoff66

pissedoff66AU

  • 4 reviews
  • 3 likes

Fees for no service.

published
Transparency
Customer Service
Value for Money
Claim MadeNo
See all answers

Wolfy

WolfyLithgow

  • 2 reviews
  • 5 likes

Terrible service from a dishonest company

published

They have taken unauthorised extra payments from my bank and even though I have proven this with bank statements AMP are refusing to do anything about this. After speaking to at least 6 different people over 3 weeks all I get is lies. Each time I am told that both the case manager and upper level manages are all unavailable and that someone will call me back but they never do. Disgraceful conduct AMP

Insurance claim madeNo

peter

peteroakhurst

LIFE INSURANCE POLICY

published

I have a life insurance policy with AMP for the last 25 years.I have a disability since 2010 and didnt earn any money nor getting any benefits from centrelink because my wife earns $40 a week above thrash hold income.I have a waiver of premium attached to my policy. I have been paying the premium with the help of my son to pay $54 dollars a month since 2010. I strongly believe AMP is very unjust and not doing their job. My dispute is with FOS at the moment and hopefully resolved.

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