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Andrew's Home Services

Andrew's Home Services

1.8 from 24 reviews

Reviews

(4)
(0)
(0)
(2)
(18)
  • Customer Service
    1.3 (4)
  • Timeliness
    1.8 (4)
  • Job Satisfaction
    1.0 (4)
  • Rates and Fees
    1.0 (4)
Ross

RossPerth, WA

  • 5 reviews
  • Verified customer

Gives the industry a bad name

published

Poor workmanship

Hires sub contractors to rip people off

Does not offer discount to pensioners or seniors

And if something is wrong they always suggest a new antenna which means more money down the drain

They say they are local in every suburb but tbh they aren’t

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Ane

AnePerth, WA

  • Verified customer

Dishonest and Unproffessional

published
Customer Service
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Job Satisfaction
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LTye

LTye

  • 3 reviews
  • Verified customer

Disappointing

published

I used their services 12 months ago and was happy. This time I was pleased they could help the next day to look at a faulty ethernet point. However after testing claimed it was not the point or the modem but somehow it was all working again after about ten min and minimal work required. For this 15 min if that $120. that's $480 an hr. Shop around and enquire about their callout fee and not be fooled by the trick adverts. I'd hoped they would review the fee but no.

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Joe

Joe

  • 2 reviews
  • Verified customer

Please beware of these cowboys! call at least 2 other companies before deciding!

published

We were looking for some new tradespeople and found these guys over the internet. The person seem helpful over the Internet so we decided to use them. However once they get their call out fee, that is when they will start over charging you. They charged close to $500 to change 2 hinges for an oven!!! They could not even let me know the cost price of the hinges. BUYER BEWARE. Exorbitant prices to fix anything. Look at the rest of the reviews. They don't deserved to be still running. Many other reliable and honest tradespeople out there.

cleobryan

cleobryanPerth, WA

  • Verified customer

TV Antenna Installation

published

I had my TV antenna relocated. They use inferior products "no gaps" - immediate leak in my kitchen ceiling (under antenna). I tried to speak to them and they slammed the phone down in my ear. Shocking company, never use.

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Dave

DavePerth

  • Verified customer

Incompetent and Un-Remorseful

published

Prompt initial attenadance but technician made a rookie error in not closing off the circuit by simply not capping two exposed telephone wires leaving us with no internet. Telstra technician diagnosed the problem but Andrews couldn’t attend to fix their stuff up for days, so I got someone else in. No refund and worst of all no empathy, acceptance of responsibility, remorse or apology. I’ve since heard more stories of woe with this mob, use Paul of Jim’s Antennas instead, very professional.

  • Verified customer

Expensive

published

I got them out to get my new aerial that we put up, working. No he says, that's a crap one. Next minute hes got a new one of theirs on there, without asking if I wanted to go ahead. Also needing all the bells and whistles as well. So the job I was expecting $150. Turned into $510. Definitely will never recommend.

Jane

JanePerth

  • Verified customer

I was lied to & ripped off

published
  • Verified customer

TV Antenna Technician lied and all of them rude and arrogant

published
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Lpea

LpeaPerth

  • 4 reviews
  • Verified customer

New antenna

published

I called on the Friday arvo, booked in for the following day, AL arrived on time and fitted a new antenna, will probably use them again to wall mount our TV’s. Professional, maybe not the cheapest around but you get what you pay for nowadays. I’m confident our antenna will last the distance.

Joe mancenti

Joe mancentiperth

  • 4 reviews
  • 2 likes
  • Verified customer

Good service good guys goodprice

published

Rang and asked then the replace my antenna and it was all bent out of shape and the tv was playing in. Dan came out the next day and did a fantastic job. Wife happy now she can watch neighbours. And they gave me a pensioners discount.

Belinda

BelindaPerth

  • Verified customer

Rip off!! Do not hire!

published

1 person to install 3 power points. 2hr job = $750 I am still in shock! Find someone else!! Wish I'd read these reviews before my husband hired him!

Definitely a dodge job

published

His attitude was terrible not to mention arriving 2hrs late. Quote was double what others wanted. Would not recommend. Shop around for an honest tradesman.

Shocking

published

I had got a phone quote for $220- $240 for a job consisting of installing a Chandelier and 2 pendant lights. When technician came he didn't have the required part and asked to come back on Monday to finish the job, I said OK , then he asked me to pay $100 for the 20mn , I said I was given a quote for the job and not a charge per hour, plus not my fault he didn't have the required material. I said I will pay the amount when he finishes the job on Monday.
He got angry , threatened to cut off my power, would not leave when I asked him to , and banged the door with his ladder , broke, after verbally abusing me.
I am shocked of such aggressive unacceptable behavior
I feel traumatized and insulted

Rahman

RahmanPerth

Most expensive electrician I ever seen. Ripping off

published

Highly NOT recommend to use them, Incapability of service and guy gave me a quite $140 to do a job at the end asked about $750 and he scared me too. He said that my house goes on fire soon. I did not like his job.

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amy

amyMaylands

  • 4 reviews
  • 7 likes
  • Verified customer

good service, reasonable price,

published

neat and tidy, price reasonable they cancelled on me but it was the weathers fault. came out next day when it was dry and replaced my ariel. all good

  • Verified customer

Highly NOT recommend to use them, Incapability of service and irresponsible post-service response

published

A simple phone cable problem which could not be solved by their visit. The service charged me $99 with giving an incorrect diagnosis and nothing was done. Had to call in another technician who had solved the cabling in few minutes. I would really doubt the capability of their cabling technicians. Tried to get refund for their failed service, but their response is very irresponsible. Should have looked this website if I was smarter.

Case

CasePerth, WA

  • 15 reviews
  • Verified customer

Would have been cheaper to have a lawyer do the job

published

Called this service in response to an ad in the local paper. I knew what the fault was, a dodgy wire behind a fuse. Guy arrived about 2 hours late and replaced the wire. Took 10min. Tried to talk me into a new fuse box and then a re-wire. Then gave me a bill for $164. I was ill suffering the flu otherwise I may have argued. Lesson learnt, should have looked on this site first.
This business is called TV Antennas Trading as Andrews Home Service.

Reg L

Reg LPerth

  • 3 reviews
  • Verified customer

Not recommend to use them! Bad service!

published

Wish I had found this webpage before. Called for a quote for my aunty's air condition as it is not cold anymore. A guy came and checked and told her that she needs an air cond as her Fujitsu (10 years old) is not worth repairing. New one plus installation will cost $2400. After removing and installing the new air cond, they left loose bricks and big holes on the wall. Told my aunty that is not their problems as it was there before from previous installation. They said they are electrician and not brickie so must ring office for another quote to fix the problem. Would not recommend using them again.

  • Verified customer

Tv Antenna Technician lied to me and tried to con me.

published
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