To All of the Customers please be aware of the campaigns run by this company - there is a catch in the contract that makes you bind on the financial aspects. Pls find the extract from their contract copy - "This Agreement sets out your rights to use our Facilities and Services and the responsibilities you have to comply with as a Member. These… Read more
responsibilities, including payment of Membership Fees, do not depend on how often you use our Facilities and Services."
This is very big trap this company uses for extracting the money even when their services are not used. We registered their one of the program that offered $1 for a week but we went only for 3 times for whole program and they sent notice for extraction of money. Their term fees is $1,115.35 which they are claiming for the services that are not used. This seems to be ridicules and I strongly advocate that any such legal documents should be wetted by a authorised Government body before they can be exercised and published by the companies across the country to protect in the interest of the customers. There can be several circumstances that can hurdle to exit. ACCC organization should get involved into these aspects and put a ban on all such contracts and agreements terminologies that can make a fair ones.
Reviews with attachments
Staff very helpful. Great to be part of a gym network that has gyms in all parts of the globe.
It’s like being reborn and loving something again for the first time – I love the space and environment, the team is very friendly
Anytime fitness is best training centre in Australia – Love to do training as AF has many options for workout.
Customer service – Well behaved and polite staff. Understanding and willing to help
A month before and a month after hospital admitted – Hey guys so i have been trying to fix my account with anytimefitness Dickinson Canberra and the staff have failed to contact me and arent closing my account when i have been admitted to a hospital and m unfit to train have been training for more then a month, and common sense ur key tag won't work after a week of failed payments, so now my… Read more
membership is still active, n they are still charging me money, n have failed to come to close my account, the so called manager dose have senses of awareness n maturity, in asking me for my medical records, a gym needs my medical record just to close my account, and this has bee for more then 2 month before i went to hospital, Btw im a fitness influence, Male model, dickson anytime fitness manager said she wont be closing my account, And if dont close it this what happens, u credit history gets affected in these staff from Anytime Fitness Dickson and gungahlin canberra the most same to do to people especially when they find Fitness influences and models
Latest follow-ups
The best parts about joining an Anytime First gym, from my own personal experience since becoming an Anytime Fitness member. I’ve arguably seen huge personal growth and achievement in my daily workouts. I’ve had access to state of the art and… Read more
easily accessible equipment.
A clean environment to exercise in, seriously the people who operate these gyms know their members like to walk in and feel comfortable and confident knowing the equipment is well maintained and all members areas are sparkling.
The staff are Incredibly generous, they share their knowledge and are supportive of their members and all who walk through their doors, they also seemingly give compliments at the most appropriate times and with the sincerest manner.
I have always felt safe to workout, without judgement or harassment and there’s a real sense of inclusiveness.
I’m able to access local, national and international Anytime Fitness facilities, however I really love my home gym, shout out to the incredible team at Canberra City Anytime Fitness!
Those are really the standout experiences, but also they’re daily things I’ve gotten use to enjoying since becoming a member. I’ve experienced other gyms, but I can’t foreseeable see myself wanting to go elsewhere, the bar has been set too high!
Thanks Anytime Fitness, Especially Canberra City!
Follow-up · What makes equipment accessible, firstly there is lift access to the gym from the ground floor. Secondly there are wide areas around each area of the gym and around equipment - think space! Staff support goals through personalised check-ins - it might be a quick “Hi (insert name) how’s it going today, what are training” or something along those… Read more
Positive reviews
Friendly atmosphere, attentive staff. The other club goers are easy to be around for a gentle introvert like me. Great range of clean, maintained equipment. Can't go wrong with AF !
Lost more than 20kgs since I got membership! Not only just weight loss I am also building muscles! Love the bulk nutrients creatine they are selling! Haven’t try the protein powder though but I believe it’s also pretty well! Also planning to get a second body scan in Dec to see any improvement I did in April!
I love the gym at Weston! Friendly people at the door to welcome you, the floor area is separate from the weights room so I’m not embarrassed that peiople are watching, and there’s not a big TV showing half naked women. Vibe is good.
Negative reviews
Negative - difficult out to cancel a contract – This review is the for Gunghalin branch. They make it incredibly difficult to cancel a contract, even after you have completed the full term. Manager is very unhelpful
Misleading contracts – Nothing much to say! Ineffective staff! Fraudulent contracts! When you cancel they will still charge for an extra 5 to 6 weeks! Even for no contract weekly/ monthly membership! It's magical how they charge and no explanation if you ask! You have to pay all that's all you will hear. Don't really understand " what does their NO CONTRACT" offer is… Read more
for!!! Unfortunately I fell into their trap! Never again! There are other canberra based best gyms! I thought its just Mitchell it appears all of their gyms got similar or major Rip-offs!
Find out how Anytime Fitness ACT compares to other Gyms
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Inept or thieves? – Anytime fitness employs an inept and predatory company to take their membership fees. This is the sort of behavior you can expect… They successfully take the weekly fee out of your account on a Friday. Then they claim they were unable to take the weekly fee out despite this being untrue so they fraudulently and without any warning attempt to take… Read more
the fee out again (double charging) on Tuesday and if this fails they charge you again with you a 33% admin fee. Then they keep trying to illegally double charge you until they are successful. At this point you simply have to assume this will happen again, and that any week they might randomly decide to double charge you and punish you with extra admin fees for their ineptitude, so you have to cancel your membership.
Recent reviews
Gungahlin AF is the best! It's HUGE and has plenty of equipment, so that in even in peak hour you are able to get your workout in. The place is always clean and the staff are super friendly too.
Love the gym for the convenience. Equipment is up to date and well laid out. Customer service needs improving, has been impossible to organise my free PT sessions. The gym needs to be cleaned more frequently- bins always overflowing, toilets covered in urine, wipe containers are mostly empty.
Anytime Fitness has been a game changer for me. The supportive environment and friendly community make working out something I actually look forward to. The equipment is always clean and in great condition, the staff genuinely care about helping members reach their goals. I feel stronger, healthier, and part of a great fitness family.” Show details
Excellent facilities especially the Kingston branch. Vast selection of equipment all in very good condition. The cleanliness of the ACT outlets I've been is of the highest standard - never have I experienced a gym that is so clean and fresh smelling! Toilet and shower facilities are excellent as well as secure lockers for personal item storage… Read more
during a workout. The Civic outlet also excels in that there are bicycle racks inside the premises for safe parking of one's bicycle as the area is not the safest for such items to be left unattended even if padlocked. Overall, 100 rating!
I decided to book in for a tour, after seeing a great promotion. I was impressed with the gym and machines available. I joined whilst I was there and am excited to start my fitness journey. If you're not sure of joining, I'd recommend booking in a tour. I also got a great deal, on top of the promotion, very affordable.
Great price esspecially being able to go to any gym and adaquate facilities. I find it hard soemtimes when some gyms don’t have certain equipment but so much other equipment
I joined anytime fitness due to its proximity to my house, the gym has been well kept and clean the entire time I have trained there with a good selection of machines. As I travel for work I have found the multiple and very convenient locations to be an added bonus. The price is very reasonable for the quality of the experience.
Staff are always really friendly, if something breaks due to wear it doesn’t stay broken for long, great value for money and ability to access any gym in the world
Find out how Anytime Fitness ACT compares to other Gyms
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The newly renovated Anytime Fitness, Weston looks fantastic! The space feels much bigger now and there’s a great range of equipment to choose from. Clean, modern and perfect for all types of workouts — definitely worth checking out!
I’ve been a member of Anytime Fitness for a while now, and I can confidently say it’s one of the best gyms I’ve ever been to. From the moment I walked in, I felt welcomed by a friendly and professional team. The staff is always ready to offer assistance and provide guidance on workouts, and they genuinely care about your fitness journey.
Kingston Anytime is great, welcoming for newbies and has very friendly staff. The PT that runs the classes there is full of energy and definitely motivating. Highly recommend!
Attended interview, totally ghosted – I had an interview for Anytime Fitness that included a panel of 2 senior staff. And I received no response? Totally ghosted. It's embarrassing when a business behaves like this in a first world country... after 20+ years in customer service and entrepreneurship I always call every stakeholder back.
Just fine – Staff are great but gym equipments are not maintained properly and takes time to fix. Too many members and cleanliness is not getting observed. No after hours support when someone locks your locker.
Excellent, fair, best in class! – Anytime Fitness in the ACT, between Kingston, Fyshwick, and starting at Woden - the experience has been phenomenal and best in class. Great price, fair terms with ability to pause and freeze and cancel with easy non-judgmental accessible contact to staff. It’s a gym that feels connected to its purpose, and does not take itself too seriously. And… Read more
everything is in my favourite colour, purple! (Purple heart emoji) really have loved my time at Anytime and love that no matter where I go, I can access the gym, anytime, anywhere! The functional area is my home, and the equipment is always in great condition.
Recent Renovations hit the mark – The only improvement Anytime Chisholm could offer would be some additional real estate - which is out of their control. Each of the other ACT sites I have visited are clean, tidy, well equipped and well presented.
Best Gym Club Ever – The clubs provide all the equipment I need, along with disinfectant wipes, which are essential for maintaining hygiene. They are open 24/7, making it convenient for those who work shifts. The staff are friendly, kind, and helpful.
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