DO NOT GO TO ANYTIME
This is the worst gym with the most inconsiderate and rude staff. I had only reserved a spot, not signed up and they charged money from my account with out informing me. I was never a member of this gym, never picked up an access key or signed up and they charged me. I have now spent the last week being ignored by the gym staff and corporate office for trying to follow up a refund. They have ignored my calls and text messages by not replying. I have put in a complain with the ombudsman and I hope this gym gets fined for their actions. Do NOT go here it is not worth being messed around.
I am very unhappy with Anytime Fitness Kawana. Very poor service by management!!! I have been injured and unable to use my membership since September 2019. I cancelled my membership, spoken now to several managers and it’s now January 2020 and still taking money from my account!!! Several times I’ve been told this would be sorted and money
- Verified customer
Anytime Fitness Beenleigh
Joined when they opened, am legally blind, joined to strengthen my back after MVA in 2015, was advised by doctor that the exercise were aggravating injury damage to L1, L2, T1, T2 AND 50% compression discs. Took doctors certificate in to cancel membership. Manager said would cancel. Since them have been hassled by collections company and threatened with legal action. My two housemates have been bullied with threats of violence from a previous female manager and harassment from a male staff member that continues to this day. All of us are thoro...ughly disgusted with the gym. All of us are on disability pensions. The harassment experienced by my carer has left her afraid to shop in Beenleigh with the manager who threatened assault trying to get her barred from the shopping centre. At this time she had not been in attendance at the gym for some three months. She also had no contact with any staff yet was accused of lying and was bullied for making reports she did not make. I attended the office when the acting manager made these accusations and stated this was not true. Still the manager made disrespectful, discriminatory comments about myself, my colleague and my carer (the female accused of making reports). I believe the bullying has caused detriment to our household and made my carer afraid to escort me to do my shopping. Undue attention by the male staff member made my carer extremely uncomfortable and she felt he was bullying her in classes. This behavior commenced when she suggest he go home to get rest one night after class because he was sick and she did not want to get sick...The staff member just stood there and stared at her saying nothing according to her and my colleague. They also got my carer to arrange her ex to do promo for them. She and him have known each other since 2008 and they said to him to "watch her she is a liar". He cancelled his membership as a result and any promo for the gym.. They seem to enjoy using my carer for her skills, her connections then tell her friends lies. They have non stop bullied my carer with the exception of the male staff member who left in January this year who has always treated her with respect and who she classes as a friend. This business needs to get their act together stop using members and then victimizing them whilst using their connections and defaming members to same connections.
- Verified customer
Anytime fitness beenleigh illegal acts
I was bullied from the word go and used as a scapegoat....I was also falsely blamed for Blake a good friend of mine leaving the gym.....I was singled out to be harassed by female manager making false reports against me from July last year to when she left two months ago. I left for three months last year when my former physio was escorted off the premises (a person whom the matters it concerned were none of the anytime fitness staff members business; he was never charged) and did not return until same manager insisted I did. I came back in Janu...ary this year 29th my birthday only to face being bullied by a male staff member and then verbally harassed and intimidated by his acting manager female staff member as well and threats of assault. I was a founding member joining in July last year and have never been treated with the respect of a paying customer let alone a carer working and definitely not a person...instead a plaything, a toy, a piece of meat for the amusement of male staff and when I did not play the game....attempts at bullying me into silence....by both staff members who harassed me because i defended the male when he was being called a weirdo by other members in the gym...as a social worker this is a breach of his human rights...but my human rights have also been breached....the right to use a gym without being bullied, harassed and having people expect services off me when I am not obliged to give them...i stood up for this staff members rights as a social worker...yet I got no thank you.....I got verbally abused via facebook until I said FIVE TIMES I was standing up for him...by him and the acting manager female staff member......my intellectually impaired flatmate another founding member; and my care client...also was bullied by staff and managers for talking to members??? I am a carer for an intellectually impaired person....I was functioning as a carer when there so the carer recognition act was breached. My former physiotherapist and his receptionist were also threatened by both staff working there from January 29th this year. The bullying continued from the female staff member towards myself stating I make too many reports when I have made none....this resulted in my intellectually impaired flatmate contacting the operations manager as he was sick of the threats... I was told via email he and I were lying in July (yet I had not seen nor contacted anyone since May 16th) and my membership terminated ...Is this how they handle illegal staff conduct??? Is it right to have a male staff member constantly say he wants to talk to you and then perve on you in class...is it normal to get up and find him standing beside you staring at you.....He also said I betrayed him because he wanted to talk to me one night after class. He was sick and I told him to go home - as I was tired and did not want to get sick...Despite the female worker being given three warnings she approached my intellectually impaired flatmate for the fourth time threatening him if we made reports she would have words the Wednesday prior to yesterday..also the male member approached him on the Thursday prior to today and also threatened him that if he made a report he would have words...four of my friends confirmed in reports that I was harassed as they witnessed it....the male staff member also threatened he would find out who they are have words with them....??? Questionable conduct breaching the law and bullying of carers??? Illegal acts such as this means the gym should not be in business....Rather than appropriate measures being taken to prevent the two staff threatening people with physical assault...the threats and harassment also continue from the male staff member....including harassing me to attend the gym to sort the matter out....cause its on camera. Also I arranged a promo event with a previous male staff member involving my ex partner a UFC FIGHTER to do promo for them and then the male staff member (who succeeded the previous one) told the UFC FIGHTER (despite that we are still friends) to watch me because I am a liar... excessive interferring in my friendships....The UFC fighter cancelled his gym membership as a result. So then they blamed me for losing his promo agreement and his membership. To this date a male staff member from the gym keeps on contacting my friends on facebook stating to "watch Verity; she will screw you over". This is stalking and he claims its because "I led him on" when I did no such thing.....I never wanted any relationship from him....
Feels like a scam
Will not allow me to cancel my membership even though my mandatory term is over unless I come into store I don’t live in that area anymore so it’s impossible. Very unhelpful business feels like they scammed me into signing a contract without informing me of the terms and condition. I think there should be a government review of this company’s policies.
Anytime fitness Hope island is SHOCKING service. Do NOT Recommend!
I initially joined anytime fitness hope island only to have the doors closed on all members after they were months behind i their rent. i gave them a second chance when they were allowed back in but unfortunately the customer service was absolutely terrible. they were arrogant, rude. They tried to charge me another sign up fee and card fee for re joining. Now that they have been trying to sell this gym without any luck I am not sure how much longer it will last with such low numbers in the gym.
All the best but you have lost me as a customer after the rude arrogant service
DO NOT SIGN A CONTRACT! Anytime Fitness Hope Island/Upper Coomera
If you go to Anytime and sign a contract after reading this post, you will do so at your own peril.
I initially joined Hope Island branch since it was a new facility with small number of patrons. It was all good until the owner didn't pay the rent and we all got kicked out. They directed me to Helensvale and Ormeau, which were not convenient, and Upper Coomera, which was/is in shocking state. I tried cancelling the contract, but they requested to pay the half of the remainder of the terms, so I wasted a fair bit of money. Quite unprofessional.
Cairns - Manunda Gym
One of the very vest Anytime Fitness Centres. I love this Gym ! Its so spacious, and the staff are really friendly and helpful. They make me fee a part of the community there and are always projecting positive vibes. The equipment is awesome and the big fans and great to cool down in front of. Love that they have hair dryers there, so I can have shower and wash my hair, and get to work or my appointment straight after. The classes they run are great also. Highly recommend.
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