Suspect the Anytimefitness is a lier
The Anytime fitness on High Street road in Glen Waverley is a pathological lier and could be a fraud as well. He sold membership promising sun and the moon. He just escapes whenever I ask him. For example, some thing about BMI measurement regularly through an advanced machine was part of one of the promise. He says the machine is not working. He also asked 200$ to replace the fab key and finally settled for 100$ as a discount. Some how I don't trust him.
Customer service is the worst I've ever encountered. This past month, Armadale charged me twice in one week, amounting to over $150. And just before Christmas, no less. I haven't attended this Anytime since August 7, I have been attending another. When trying to rectify the situation, they have been rude, dismissive and inconsistent, and are now withholding the refund even though the mistake was on their end.
Pathetic money grabbing gym
Gym staff don't even greet you when they see you, snobbish and rude. Gym is always too full of people that I can't use the equipments I want. Cancelled by gym membership as I haven't step into it for months, and now they've sent debt collectors after me. Do not recommend!!!
- Verified customer
Unpleasant smell and unreasonable charge after canceling membership after contract finished.
The gym has an unpleasant smell coming from a mixture of sweating and the cleaning product. I felt to almost vomit every time I entered and finally I decided to stop going there. There is a lot of disgusting dirt in those cup holders too. I even found chewing gums there. The situation wasnt changed after I mentioned it to the staff.
I stoped my gym membership after the one year contract was completed. They keep chasing me for an extra month payment, although it is not stated in the original contract at all.
Stuck up Crap
I can only speak on the Epping branch that I go to. The equipment is great but the issue is that whenever one of them needs a repair, the owners place a note that says it'll be repaired within 24 hours. Crap. It takes a month to repair the damn equipment because of how lazy and incompetent they are. Furthermore, the staff are complete crap. They act all buddy buddy with the customers who pay for the training sessions but glare at me whenever they see me walking in. They don't greet me or look at me with a smile, they only do so to the paying cu...stomers. They don't help you either, they would only help you out if you pay for the training sessions. They are ultimately useless and serve no purpose besides raking your hard earned cash. The equipment is the only good thing about the place. You don't need to pay jack to the crap. Just watch Pumpchasers' videos and you'll be all set to go.
Not an Australian owned company virtue signalling
Go woke Go broke. This overrated place with useless trainers with minimal experience only want to lock you into a contract , take your money then tell you you can’t have free speech. Don’t waste your money.
Blood sucking vampires
Anytime Fitness (St Kilda)
Do I have to post on every forum and everyplace, to cancel my freaking membership.
Your organisation. is a leach on society.
Basically I was told that I had to wait for a final payment to happen before being able to cancel..
Then I need to follow up after that's done to cancel..
How much freaking notice do I need to give and follow up your blood sucking organisation.. ...I'm taking this to the ACCC and VCAT!
Anytime fitness Collins street
Minimal Equipment and most of it is old. Not enough machine equipment is free during busy and quiet periods. I will be considering changing gyms. Also the staff are never around. not once have they answered my call nor return it. Not once staff member is ever on the floor. They are not that approachable either when they a needed . I Will be training in Prahran untill I find a better gym venue. Not returning at Collins not will I recommend it
The worst gym I have ever been too . Worst management I have ever had the displeasure of dealing with .
Unfortunately for me it was the convenience of having it across the road that led me to sign up , I was promised that it doesn't get super busy during work hours and week days as this is mainly when I would go , mind you this is a very small gym as well. After trying a few options I have voiced to the manager on site at a time that I would like to cancel the membership but decided to just last the initial 6 month as I was promised no charges will be made after that !
Surprise when the payments still came out two months after I only found out ...
I joined the Anytime Fitness in Warrnambool first and unfortunately the trainer never turned up to show me how to use the equipment. I later found out it was because he'd decided to go to Melbourne for a fun day out. No emergency. He was just selfish and knowingly let me drive an hour to the gym then an hour home again all because he was to lazy to pick up the phone and reschedule. I think he has been let go since but I am not sure.
Later I started using the Anytime Fitness in Geelong town centre. The instructor was very slap dash and it left m...
When it comes to the crunnch they DO NOT CARE ABOUT YOU - only the colour of your money.
I signed up with Anytime Fitness (ATF) in Balwyn. Although their fees were more pricey than some of the other gyms around I was impressed with their facilities (new modern equipment, clean change rooms, nice layout etc.), and liked the fact that they were open at all times as there weren't that many other 24/7 gyms operating at that time (around 2012 / 2013). I continued my membership at the Balwyn location for a few years, well and truly paying off the initial 18 month contract.
Following the birth of my son in early 2015 I moved to Melbourne...'s Outer Eastern Suburbs and started to use two of the ATF gyms in the area not realising that the fees would change as it was a different franchisee - it obviously went up (and not down) to a bit more than $80 a month. With parenthood I found that instead of typically working out at least 5 days/week I was having far less time with weekly sessions dropping down to around 2-3 a week (i.e. less bang for buck). As I still liked their facilities I stupidly continued paying my weekly fees and periodically working out when I could find the time. In 2017 I notified the gym that I would be taking two months off to travel to Thailand to visit my partners family, as she had a very ill relative. In accordance with ATF's policy instead of paying the normal fees I would only have to pay a weekly nominal $2.50 'Freeze Fee' to put my account on hold. While overseas the ill family member ended up passing and we were forced to extend our stay for a few months to wrap things up. At the time my frozen gym contract in Australia was the last thing on my mind (TBH i'd completely forgotten about it). Of course, it resumed and they started charging me full fees even though I was still no longer in the country. This continued without my knowledge for quite a while. Due to their electronic check-in system it would have been clear that I was not accessing the gym, but they were more than happy to keep on charging me for a service that I was not using. At one point my partner raised the issue of my gym membership following which I sent an email requesting my account get put on hold indefinitely until my return, but never got a response. I found their communication abominable and was never contacted by any staff at the gym enquiring as to my status. As long as they were receiving money from my account they were happy. Fortunately?! my credit card linked to that account was stolen which meant that they could no longer charge my account indefinitely. Despite this the unscrupulous operators continued to charge me, putting me in the red, amd racking up additional administrative nonsense / service and handling fees.
Standard of weight lifting equipment second to none but you need to be totally self motivated
I have just changed from Goodlife Watergardens gym to Anytime Watergardens Gym 2 weeks ago, after being at Watergardens Gym for nearly 10 years. At the former gum, there was more staff help there but their equipment, particularly the fixed weight lifting was becoming old and worn with less maintenance. Also with the Caroline Springs branch closing and combining with Watergardens, there has been a lot more people using it and I often could not get a go on the machines I wanted to use.
At Anytime, you really need to be self motivated: there is n...
I would give zero stars if I could
I have a medical condition that means I can't do heavy workouts but can walk. I thought I would be fine to just use the treadmill. Found though that I was still over heating and was not safe to use treadmill. Sent them medical certificate saying I'm unable to use gym. They said no worries, cancelled. Then I get a call saying the terms have recently changed, it's now pay 40% for a medical cancellation. So hey if you get cancer or something and can't use the gym, too bad, money hungry sharks will take 40% of the total contract price. And that's a...lot given they are by far the most expensive gym already with all the extra fees and almost 75 a pop per month. The gym itself has hardly any classes (not that I could do them but for other users) and most locations no classes at all on weekends so even if you don't have medical condition it's not worth it. I wish I had thought twice before joining, but I genuinely was stupid enough to think of medically unfit then they wouldn't be such utter b**tards. Duh, of course they are they care about $$$ not people's health. Oh they even sent me a cancellation confirmation then call saying sorry you have to pay 40% we shouldn't have cancelled you. Find another gym!!!
Read the contract carefully. They will rip you off.
Signed an 18 mont contract with Anytime Fitness Burwood. Paid on time every single month despite barely using the gym. After the 18 months was up i though the contract was expired and i switched to another gym. Boy was i wrong. Anytime fitness writes into the contract if you don't let them know you are cancelling even though your contract duration has finished they will continue to bill you until you call them up and cancel. I switched banks and addresses and had no idea until they called me up months later claiming i owed them a few hundred dollars.
Avoid this gym. Plenty of other gyms around that aren't run like a money making business and an actual fitness centre.
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