3 reviews
- Never Arrived
Contacted APG about a package that hasn’t been delivered: After enquiring, I received an email response stating that once the package has arrived in the country "APG is no longer able to provide further information" and "To contact the merchant you placed an order with for further assistance"! What a joke. A shipping company that can't provide information on a parcel they are responsible for delivering. Totally unacceptable.
Follow-up · In the end I never received the parcel. After contacting the original place I bought the item from I finally received a refund. APG Shipping is useless, no customer service, no way of tracking your item. I would be wary of any seller that uses this service.
- Sender or Receiver: Receiver
- Delivery Time: Never Arrived
- Shipping Type: International
It forces you to give a star if you want to leave a review. I ordered from a us vendor and it was all moving through post fine I was getting updates every day until it was handed over to APG eCommerce solutions . The day it was handed over to apg global ecommerce was the day all tracking stopped I received one notification to say that they had my parcel and it was safe but then it didn’t move for 30 days I kept messaging them over and over again with no reply’s because all their phone numbers provided online have been disconnected they won’t give you any real way to contact them and speak to a human they like it that way because they get to continue to steal all our parcels without ever having to speak to any of their victims . you can email them but they ignore you and their response if you do get one is always the same for all of us victims who have fallen prey to the thieves of APG they just try tell us they lost it and they are working towards not letting it happen again so …WORKING TOWARDS AS IN THEY ARE GOING TO STEAL HEAPS MORE YET . for anyone saying you should have checked the reviews or wish I checked the reviews it’s not our fault we are not psychic we can’t tell what dodgy shipping company the sellers have chosen to go threw because if we did we would never order that’s probably why the sellers don’t advertise who they ship with when they are using losers like APG WHO STEAL LITERALLY EVERYONES PARCELS I GIVE THEM 0 out OF 5 stars !
- Sender or Receiver: Receiver
- Delivery Time: Never Arrived
- Shipping Type: International
Can not be worse – I ordered something from the States, and then it went through Borderfree, which is useless, and then for the courier in Australia, it shows tracking g for APG. Their one job is to track a package. For 12 days now, it keeps changing, it’s in the country, it’s in the states, now it’s in the air for six days, with the previous dates Changing. No phone number, and no customer service. Just when you think Australia Post could not get any worse, they come up with this gem of an idea…e-commerce. Absolutely useless. I don’t know if I am ever getting my package.
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