Picked up on time
Arrived next day as per request
Good tracking detail - except did not advise it was actually delivered
Would recommend to other people to use Pack Send for their freight requirements
Better than all the rest
Service was fantastic. Received my parcel from Bali to Hervey Bay within 3 days. Price and service was far better than any other carrier I have ever used. Definately will be using them more often.
5 Star Service
Couldn’t be happier with the service. Arrived at receiver early in the morning in rural Victoria. Sent on a Friday and arrived on Tuesday. Will definitely be using this company again.
Delivery of coffee table
It arrived fast and in excellent condition and for a competitive price. I am very happy with the service and the Coffs harbour office. I will use the service in future.
Great service. I would use it again.
I was the sender. I dropped off the package myself.
The person at the front desk was friendly and polite. I paid by card.
The brief interaction was very easy and pleasant.
The package was delivered to the correct place and was not late.
Really great to deal with from the first phone call to Bibra Lake. The same person helped me when I brought my box in to the branch to be sent. So helpful with the documentation and everything I needed to know. I highly recommend them based on the service I received.
I needed to get a 45 kg altar table from Geelong to Sydney and James stepped up. It was collected, well packed and delivered within just a few days. I highly recommend Pack & Send Geelong.
Professional and trustworthy
Original artworks and manuscripts had to be delivered to an artist in rural QLD on short notice. Pack and Send managed each stage of the process from Hawthorn, Melbourne, culminating in the artist's signature on delivery. Could not have had a better experience and service.
Really Great Service.Thanks
Great Service very helpful from the first contact I have never used a courier service before and they took cae of everything.Also good to be kept in the loop for delivery etc
Pack & Send are the best delivery company out there. Hands down. Very efficient. The website is easy to navigate. The prices are excellent. Customer service is outstanding, so polite & friendly. I would never use anybody else. Thank you!
Dan and Lyssa
Most helpful courier service around
Package arrived on time and in perfect condition.
Pack & Send where very helpful in sorting out the collection and with their advice on how to package the item to assist with keeping costs down.
The Coffs Harbour store is friendly, professional and polite. Focused on providing the best customer service always. Package arrived ahead of schedule and was easy to track. The recipients are very happy.
Package picked up on time as asked. Packages were then combined into one and sent at a reduced cost to original estimate. I was informed of all the stages in a very friendly manner. I am a very happy customer.
"The Perfect Move"
This was a difficult move in the sense that we didn't know what to expect at the Thailand end, 21 tea chest size boxes and a leather electric recliner 4 seater lounge.
Pack and Send's advice was invaluable in this regard. Their documentation was correct in every detail, Thailands customs only had a couple of questions re the contents, and this was just in regard to language interpretation, so thanks Pack & Send Eltham, I would use their services every time.
Regards. Peter Michelsz
I had artworks brought from interstate. Tony was pleasant, courteous and did an excellent job of getting my goods for me in perfect condition within a very restricted time frame. I would thoroughly recommend Pack & Send.
Many thanks for your fantastic service by Ben Fairfax at the Clarence St Store. As promised my documents were delivered to Italy in two days. Tracking was very easy to follow and confirmation of delivery very prompt. I would have no hesitation in recommending your service in the future. Many thanks.
I was the sender and assisted by Che - Che was outstanding in providing excellent customer service, she gave me timely updates and made sure that my delivery arrived as promised
Really impressed with the professional service in store, delivery time and tracking simple and easy
Yes all the above was carried out to my satisfaction
Delivered as per estimated date and time frame
Tracking details was easy to follow and very informative on point to point along route
First Class Service - Joondalup Branch
Joondalup Branch packaged and shipped a high value fragile and bulky Astronomical Telescope for me. They were helpful and supportive. The package was double boxed and shock proofed. They photographed the packaging steps and the delivery was received on time at Phillip Island intact with only minor external packaging damage.
Very good service level overall, friendly customer service.
Website states delivery in 2-3 days, ended up being 6 days including weekend.
Maybe staff could have alerted us on taxes at destination. Very happy overall and will use their services again
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