I was sending 3 parcels and although this package was missed in being picked up on the day it was picked up the next day and delivered the next day which was quicker than the ETA given anyhow. No problem there.

Very quick and efficient service, friendly professional staff. My parcel was sent overseas and arrived earlier than expected and in excellent condition. Would strongly recommend it for either domestic or international parcels.

I delivered a 6.6kg parcel from Australia to the US and it arrived in 6 days (before the expected delivery date) with no damage to the box, tracking updates were frequent
Would recommend

Instructions were good, parcel was picked up on time and delivery was quick... cant ask for much more.
Tracking info was accurate and overall value was really good. I will certainly use Pack and Send again.

Sent 45kg of luggage from Perth to Melbourne on the non-express online self service. Cost only $75, dropped my stuff to the shop on Monday morning (no hassle at this stage), arrived in Melbourne by the Friday of the same week. Really happy with it, would happily recommend to anyone!

They LOST my package, tracking said it was delivered 4 weeks ago and it wasn't. They have stopped replying to my emails. The last thing they told me is 'it will turn up eventually'. Completely unacceptable and I am outraged. It's been lost for weeks. I used to love pack and send and used it all the time, never, ever again.

paid over $200 for a small domestic shipment , they didnt use their service but gave it to star track , half shipment arrived and other half lost somewhere , not helpful , will never use them again

With the actual shortage of planes going overseas,the didgeridoo only took one week to reach Los Angeles! Fantastic! The tracking was email to me and to my customer too! Bravo

My deliveries arrived quite timely at the intended destination, hence the three stars. Lost two due to calling pack and send to provide entry code for the delivery address who told me that my item might be sent back to me. Four days after pick up and tracking showed it was almost at the delivery address....so this caused significant concern for no reason. I called admin a couple of times and they sounded very down and negative.

We recently used pack and send from Canberra to Adelaide. We sent four large boxes for a great price ! And they arrived 3 days later to our doorstep. Very happy with the service provided.

Online service is easy to use. Packages have been picked up promptly with excellent delivery time frames. Recipients have all been happy with delivery. We are now a repeat customer.

The package was collected on time. I was able to monitor and track the status of the package. I received an email upon delivery. The package was received on time and in good condition.

Leonie, who I dealt with at the Norwood Pack & Send, was fabulous to deal with.
Her email responses were fast and nothing was too much trouble.
I was very impressed with how well my auction purchase had been packaged for transit and the delivery time was good.
I highly recommend the company and will happily spread the word to people I know who are looking to transport goods from Adelaide to NT.

My parcel was quoted ,pick up and send within 1 days and got there the next day, Best service . arrived the very next day to the reciever. And very well priced as compared to DHL

I deal with the welshpool WA pack & send.They are always very helpful. Have recommended them to numerous friends,who are also very happy with their service. Transit time of my parcels is always excellent also.

Can't rate highly enough! Booked in online in the morning for a delivery to NSW. The packages were picked up from my address that day, and received an email the next day they were delivered!

Dropped parcels into Pack & Send, Bibra Lake.
With paperwork finalized and emailed to our address with tracking information for us to send onto receiver

Delivery faster than I originally thought

We sent 2 large parcels through Mackay and the service was excellent and it arrived at the destination within a couple of days. This isn't the first time we have use this Mackay Business(Jenny) and I will continually recommend it.

The service & communication were great, and the service was price well. I would use the service again for sure, and I would be happy to share my experience with family and friends. Very Happy!