I sent 11 parcels overseas and had no trouble at all, very fast & efficient service from Leonie at Stepney in Adelaide. I was kept up to date with tracking information from beginning to end. Would highly recommend!

Picked up on time and delivered within time frame. Will use their services again. Booking online was easy as well with proper information and quotes of various options provided. Delivered in time and receiver information provided.

The actual delivery was done within the time frame suggested, Sydney to Auckland within 2 business days compared to 3 weeks plus by Australia Post (with no guarantee of it actually arriving.) Courier didn't pick-up on the day it was booked, in fact came late in the afternoon to pick it up and was surprised when I told him that it had been delivered in the morning that same day. Seems best to take it to the office rather than a pick-up.

As the sender I didn’t receive tracking information until the package was delivered
I expected slightly more info. The receiver kept me updated but probably only because it was family.

Easy to follow instructions on website. Dropping off the parcel at the Caulfield office was easy. The parcel arrived at the intended destination the day after I dropped it off. Happily recommend this service.

Overall all very good. Quick service, but pickup was 24 hours late with no notification. Excellent value door to door Sydney to Hobart.
I will use Pack & Send again when sending packages intertstate.
Thank you

Everything about using pack and send from start to finish was very easy and received my parcel quickly.
My parcel was packed extremely well
I'm am very happy with the overall experience and would use pack and send again

Happy about the whole delivery process .. pick up on time... And the tracking app was also very useful and knowing how my packet travelled ... The delivery was perfect on the day which was predicted by you

Great ease with the online process, dropped off parcel to local office, a little over 2 weeks and delivery was accepted at the other end. Unfortunately I had issues with my tracking, however the "pop up" chat lady assisted with this. Compared to sending a parcel through another source, Pack & Send did it less than half the time and prices compared with both companies. Will definitely use them again.

I bought a package and organised the shipping. It was dropped off at the depot in QLD on Tuesday, and delivered Thursday to Melbourne. Pretty damn impressive for a package I expected to take most of a week! Especially at the height of COVID. The package was actually delivered by Startrack and they managed to successfully find my building, so they get an extra star for that.

Although the parcel travelled half way around the world it got to its destination eventually. Very easy to booking tool and competitive pricing. Tracking information very useful and accurate. Can recommend this service.

Despite delays and challenges due to covid, this experience was well supported, with good communication and shared challenges/frustrations. Collection was on time, though delivery had a few glitches, all of which were beyond everyone's control. Parcel arrived with considerable delays, but it arrived. Great job team!

No problem at all just that tracking never worked on 1st time I used. Probabky a glitch as when I phoned office was helped right away also email got good responce

On time, quick and punctual delivery and easy to communicate with. I wouldn't hesitate to use them or certainly to recommend them to anyone needing a safe reliable courier service

Perfect. Excellent service and advice and very fast delivery. Will not use anyone else for packing and or shipping. So pleased I found this service for Australia and International. Carole Moss-Bennett

Picked up quickly, delivered within the time, good communications, amazing price. The tracking information was clear and accurate. I was very impressed with the whole experience and would use them again.

Very happy with being notified when package arrived in country and also signed for by receiver. Personel were very helpful. I was pleasantly surprised how quickly parcel arrived. Thank you

I can highly recommend Pack and Send. I have sent everything from a large guitar rack system from Adelaide to Sydney...right through to a simple small carton. I will use again every time. Some courier services could certainly learn from Pack and Send. Fastway, Aramex...what a joke. These guys rock

I sold a bulky item to an interstate buyer online and needed a courier. I filled out the Pack Send form online and chose the DIY option of packaging myself and dropping off to the local depot.
It all went smoothly and the buyer messaged two days later they'd received the item in good order. Very happy with the experience again!

Prepare online. They pickup from your house. How good is that. You can't get better.
They pick up on the same day given you organise early enough. I simply can't say enough about pack and send. I recommend them for sure.