PACK & SEND

I was the sender of a largish carton. It was simple to arrange online on Monday evening. I had the carton and packed it myself and it was picked up at lunchtime Tuesday. It was sent from Melbourne to Perth and arrived at my daughter's home at 11.15am Friday in perfect condition. A great service which I'll use again. Highly recommend!

I was the sender and receiver on this occasion. I received excellent service throughout. The package arrived in good condition and was packed very securely. Tracking information was supplied however, I was not able to access the information without first speaking to the Perth end (Bibra Lake). There was an issues with formatting straight off the P&S system. Thanks very much and I would not hesitate to use pack and Send again.

Excellent service and extremely helpful and very careful packaging fragile goods. Immediate response and very fast turn around time. I would highly recommend Southern Highlands Oack and send without reservation

Have used pack n send for international parcels on several occasions now and very efficient and arrived quickly. Items were packed extremely well, all arrived safely. Items are picked up on time and despatched quickly.

Easy to deal with, very fast service, arrived the next day.
Would never use another courier service, Pack and Send have always treated goods with the of best care. Much appreciated

Leonie at Pack & Send Norwood was super friendly and helpful with sending some items to rural New Zealand. Fantastic price as well! A way better experience than I have had went sending packages overseas through the regular post. 100% recommend.

Alex and Lara were so helpful and the cost so much more reasonable than Australia Post or any other service I searched. The delivery was quick and I am so happy with their service.

Pack and Send were very helpful and guided me through the process of getting a large carton of goods to the UK for my daughter. They offered very good advice about having the parcel approved by the UK authorities which saved my daughter from paying customs tax. A huge help.

I asked at late notice for an item to be collected from an auction house, and delivered to me, a state away. Pack and Send were on the job without complaint, quick and efficient and collection and delivery, and my valuable items were packed brilliantly. It even surprised me that I got my package a day earlier than anticipated. I would recommend them for any important jobs to anyone in the future.

Reliable and proficient. Packed exceptionally well and arrived on time. The care and attention to detail was a highlight. Parcel was tracked throughout its journey. Would certainly recommend Pack and Send.

Pack and Send disassembled a medical device for us and delivered to our offices in Sydney, great job - all parts present and no damage (and saved us an 11 hour trip across the country and back).

Had excellent service from Pack and Send. Guys were a pleasure to deal with. Fragile load was packed and delivered safely and within time and on budget. Thank you Pack and Send for your professional service. Wouldn't hesitate to use your services again.

Booked job 1 week in advance. Courier failed to show.
Staff at Pack&Send helpful but had to cancel the job because contractor failed to respond to calls.
As a result I had to cancel 3 days worth of work because l needed to be here to receive parcel.
Will not use again. Hopefully a full refund is pending.

I had them return a mobile phone I had left at the airport. They were prompt, polite and efficient.
They called me to provide updates and were a pleasure to deal with..

Pack and send were so very professional to deal with in response to an urgent job I logged with them. They understood my perspective and were able to offer very good solutions. The were able to deliver an excellent product on time and on budget.

Graham from Coffs Harbour Pack & Send was outstanding in his helpful and efficient response; from providing an initial quote, to delivering the boxes (including tape) we needed, to pick up and delivery. Couldnt fault the service and will be using them again. The other delivery end said all arrived as planned.

I have had numerous deliveries sent through this company and the delivery driver NEVER RINGS THE DOORBELL, they just leave the card. I have been home every single time they have delivered packages as well. I have told the staff when I pick up the package, I have emailed the customer support on their website and contacted the companies that use them... Yet it continues. This morning, I actually received an email while sitting at home that they had "attempted delivery" which is a joke. As their physical shop location is difficult to find parking, it brings me even more joy in attempting to get my parcel... I don't know how they are so highly rated, unfortunately I have to give them 1 star, which is 1 star too many in my opinion...

The new site is easy to park, staff are very friendly and efficient.
The parcel arrived on time as expected.
Very happy with the services provided.
I have used their services for some time now and am very satisfied.