2PACK & SEND

PACK & SEND

 Verifiedpacksend.com.au🏆 2024 Award
2PACK & SEND
4.5

7,744 reviews

PositivevsNegative
88% · 6,824782 · 10%
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Sender or ReceiverSender · Receiver
Delivery Time
  • Early
  • On Time
  • Late
  • Unacceptably Late
  • Never Arrived
  • Never Collected
Delivery Arrived in Good ConditionYes · No
Caring customer service
Efficient, on-time delivery
Reasonably priced services

Reviews

7,744 reviews
Khobe.W
Khobe.WCentral Queensland, QLD
 

5 stars!!!!!

The Mackay team are very professional and kind. They offer a great service and were accomodating to our needs as a small business. Our go-to for anything we send now :). Show details
Jennifer Ong
Jennifer OngMetropolitan Adelaide, SA
 

Very professional, efficient and excellent service all round

Very professional, efficient and excellent service all round. Very pleased with the service. The package arrived exactly as when I expected. Communications from the company was excellent. Show details ·  1
Brooke McCamey
Brooke McCameyPerth, WA
  Verified

Efficient and Pain-free

I spoke with Adam and he was very friendly, informative and efficient. The driver from Aramex was courteous and the delivery was executed in a timely fashion. I would use Pack & Send again. Show details ·  1
Janet O.
Janet O.
 

Excellent communication, friendly people, a real person always answered the phone

The gang at Pack and Send were helpful from the minute I realised I had left my laptop at Hamilton Island Airport. They went and grabbed it the minute they were able. They always answered the phone quickly, no merry go round, press 1 for this, press 2 for that, always spoke to a person straight away.

Big shout out to Jenny, she a laid all my fears and kept me informed every step of the way. Thanks guys Show details ·  1

Danielle McCloghry
Danielle McCloghry
  Verified

No dramas at all

Picked up on time and delivered safely at a very good price! Will absolutely use again Show details ·  1
craig macgregor
craig macgregorBrisbane6 posts
  Verified

Better than interparcel

Excellent. Never really had a problem. Dont lie about parcel sizes like interparcel do Show details ·  1
Ian
IanGreat Southern, WA2 posts
  Verified

Great experience, trouble free delivery!

Very easy process from start to finish, web page was easy to use and package was picked up and delivered in the time quoted. Overall a very pleasant experience, would definitely use again for international package delivery. Show details ·  1
TonyS
TonySHobart, TAS3 posts
  Verified

Poor Pickup Service

It took over one week for pickup to occur after my on-line order and requested pickup day. Very disappointing service from your sub-contractor in a Capital City. Won't be using your on-line service again. Show details
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Stephen Rapley
Stephen Rapley
  Verified

Satisfied

Fair price and easy to use. Website easy to follow Show details ·  1
Max Syruj
Max Syruj
  Verified

Delivered parcel from Cairns to Melbourne in 24h for $60

Fast&Easy prebooked online, printed all required labels and was done. Show details ·  1
Jeff C.
Jeff C.Northern Region, NSW
 

Awesome service

Pack and Send Epping. Rahul and his team were absolutely fantastic to deal with from start to finish. Super friendly and their packing was first class. In this day and age these guys show a rare attention to detail. Most definitely recommend. Thanks. Show details ·  1
David Beck
David Beck
  Verified

satisfied

Delivery was pick up and delivered on time, we will be using the service again. Show details ·  1
Sam
Sam
  Verified

Terrible service

2 weeks delivery from Sydney to Brisbane. Terrible service. Pack and Send could not give me the reason for the delay. There is no way to contact by phone to the courier company. Show details
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Maria Kovacs
Maria KovacsPerth, WA
  Verified

Good service

Very helpful both over the phone and at the service centre. I will use pack&sen again. Show details ·  1
Matthew H.
Matthew H.Southwest, VIC
 

Poor packing, shameful service

I paid Pack & send over $300 to freight a light weight painted plastic wide body kit for car from Sydney to Geelong. They're so incompetent they couldn't even deliver to my City address. When I picked it up from their Geelong depot the owners cheap old Mercedes had every door open part blocking the only other car park , forcing me to block a drive way other business used. I got home and unpacked to find my body kit scratched from poor packing & rubbing during travel. I wouldn't trust them to send a box of hammers. Show details
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Questions & Answers

Cindy P.
Cindy P.

Do I get paid b4 it's gets delivered for my item

PACK & SEND
PACK & SEND   DM   

Thank you for contacting us Cindy. Please provide your tracking number so we can review and better assist with your enquiry. Look forward on hearing back from you!

Jasmin
Jasmin

Just wondering how the payment system works ?

PACK & SEND
PACK & SEND   DM   
Cathy .K
Cathy .K

How long will it take for reciever at PNG to recieved the items if send from Bunbury (Glen Iris) Australia?

PACK & SEND
PACK & SEND   DM   
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Details

About Pack & Send

Pack & Send delivers both packed and unpacked goods, including fragile, oversized and highly valuable items.

Services include: local and point to point services - for deliveries sent and received in the same city or town, priority services - for delivery on the next business day, interstate and international courier services, and courier satchels available in a variety of sizes, which are delivered on the next business day.

Points of praise for Pack & Send

  • An exceptional level of care from the Pack & Send customer service team was highly appreciated by reviewers.
  • Fast deliveries were made, with goods arriving either on time or earlier than the required date.
  • Parcels were commonly reported to have arrived at their destination in good condition.
  • A number of first-time customers stated that as a result of their positive experience, they’d choose the Pack & Send courier service to make their deliveries in the future.
  • The online self-service booking system proved itself to be an easy and straightforward process.
  • Pack & Send provides a cost-effective service, which some reviewers pointed out is cheaper than using Australia Post.
CategoryCouriers
ServicesInternational, Interstate and Same Day
Business Plans Yes
Awards 2019, 2021, 2022 and 2 more
Visit official website

Contact info for PACK & SEND

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 14158156837

Extra Information

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