My package was picked up within 24hrs of online booking. Online chat works well. Package delivered from melbourne to adelaide within the next 24hrs. Competative pricing for oversized item, awesome service.Thankyou!

You search for it, get a quote, print off labels and send, it's that easy! I chose to drop off at parcel depot. They did the rest. I am happy with the service. Thanks!

the parcel was picked up on time and delivery was excellent and very fast from NZ I was surprised when it turned up in 2 days and the parcel was in excellent condition

Our package was pick up from our home address, we were sent up dates of where the package was. It was delivered to Ireland on time and in one piece.......amazing! I will definitely be using this company again to send packages home.

Picked up promptly, great rates and easy to track. Receiver was over the moon with the care in handling, arriving in perfect condition. This is the second time I’ve used Pack & Send and I will most definitely continue to do so in the future

I would highly recommend Pack and Send. Their quote was substantially cheaper than the competition, they offer door to door service and the whole process was smooth and hassle free! Will definitely use them again!

With a lot of courier services, you need to be a member to be able to send a package. If it’s a one then Pack and Send are the best. The prices are affordable and you really can’t go wrong. Thanks.

Amazing to deal with, assisted with labelling and understood the urgency of my request. Everything went very smoothly and the overnight delivery came through at a very reasonable price. Thanks!

Terrible service, they play with your time. The couiers show up one day after the day acorded, I can not believed thay dont use the phone, what a waste of resources.

Easy to organise, good tracking and communication, goods arrived in excellent condition. That is all I wish top say and I am only continuing to type to satisfy the 30 word minimum.

Courier never showed up despite having a 9am - 5pm time range. No-one called to contact to let me know they weren't coming - I called multiple times throughout the day asking for an update and was not given one. Boxes had to be manually dropped at a drop-off center which was highly problematic. No-one followed up to explain why the courier service never arrived.

From metro Vic to rural Vic, estimated delivery time two business days. On the afternoon of the third day I called to see where it was, only to be told they had outsourced the delivery to another company. 'Unfortunately your package won't be delivered for another two days as it's a rural area", but wouldn't give me the name of the other company, so I couldn't even make alternate arrangements to pick up at the depot. Really disappointed.

Great service. Delivered undamaged as promised and in good time. Excellent service and good people to deal with. Tracking was easy and accurate. Would use them again. Cost effective for us.

This was my first experience using Pack & Send and I was very impressed with the ease of the whole process from getting a quote to ordering and preparing the parcel for collection. The parcel was collected the day after ordering and delivered the following day. I particularly liked being able to have it collected without being present and the frequent status updates and delivery advice.

I was a sender and the package took over a week to get collected. No communication until I complained. No calls back, some guy just rocked up out of the blue to collect, I had no idea they were coming so lucky I was home. Our package didn't get to its destination on time despite allowing 10 days.
Wouldn't recommend

At a time when other carriers (eg USPS) are making excuses why their service is so bad, Pack and Send and DHL have given me faultless service lately with three separate deliveries from the US. 4 days door to door, and competitive rates.

Thanks to Ken and the team at Pack N Send Bibra Lakes. Parcel made it easily and quickly from Mandurah to Fiji. All in good condition. Will only use these guys for my parcel needs.

there's no real economy options for something light to go overseas !
and no i don't want to use aust post because they take @forever

no problem with the service— but the unpacking of everything got to me,
i had declared it was what is was and guess what? it was the same items...ridiculous!