Do not use late in the day!
Do not be fooled by their pick-up times - they hold the right to not pick-up until just before the delivery time! If your company has a closing time this will need to be the delivery time. They Promise pick-up before the company closes but don't get there and still charge you!!!
Awesome customer service
We were let down by another courier company and needed over 100 items delivered throughout Sydney at short notice. We had just opened our online store and needed our customers to have a great experience. Zoom2u really came through, the deliveries were split between 3 drivers, carefully routed, and our customer experience was awesome. Can't recommend them highly enough!
Poor form! Delivery man turned back and went home!!
Package was scheduled for delivery today, stayed at home but the ETA for the delivery got later and later throughout the day...
By 3:30pm the driver had 9 packages left to deliver, but then stopped and returned back to the depot!!
Called to ask and there wasn't any reason why, so basically wasted my day waiting for nothing!
Don't get your hopes up that you will get your package from these jokers!
I am a new customer and was provided with a fantastic service experience from the Customer Service Consultant through to the Courier Driver pickup and drop off. The Customer Service Consultant took time with my booking and provided great service. The Courier Driver was attentive and expedient in delivering the items and returning items to our premises. Zoom2u is so reasonably priced, I am very happy with the service they provided. I will definitely book Zoom2u in the future.
- Verified customer
Uber style pick up and delivery - Amazing!
I had a walker and shower chair to be collected and delivered to me at home. I was able to get these items on the same day as I requested - could pick delivery time. Then able to track what was happening. Quick, efficient, very reasonable cost.
Rina was fantastic.
Yet again, another excellent transaction with Zoom2u.
So quick, efficient & the information is completely transparent & live.
I made a booking today, which actually didn't suit the requirement I had. I contacted 'Rina' who was on the live chat.
She quickly sorted out my booking, and swapped it to a '3 hour' delivery.
Such a seamless process.
- Verified customer
Price was a little high, but made it up in service
Hassle free pick up and delivery. ETA changed a few times, however they delivered earlier than expected. Gold Coast to Brisbane - booked at 11am to have it delivered same day by 5pm. It was picked up at 11:25am and delivered by 12:45pm. It did cost a whopping $168 for a small box weighing about 500g, but that seemed to be a competitive quoted price at the time of booking. Will definitely continue to use Zoom2u.
So quick so easy!
Last night at 6 pm I sat at my computer and booked a courier to deliver an 18 kilo box to the other side of Melbourne - I arrange for pick up at 8 AM he was there at 8 AM it was delivered at 8:27. Really impressed with the service you can track and deliver no hassles whatsoever. Totally recommend these guys!
Communication and ETA excellent
Fantastic quote for 3 heavy packages to pick-up from seller and deliver to my door. Friendly and precise communication straight off the bat. Always kept up to date with ETA. All arrived together in great condition.
Smooth Professional and Hassle Free. Will use again.
Needed a pick up from a friend's coz of lockdown. Found these guys to have the best prices and same day service. They SMSed my friend ahead of pick up, and informed me of their movements from pick up to drop off. There wasn't even a fuss about the items not being packed "to specs" as other couriers demanded. Fuss free pick up and drop off. Love it. Reasonably cheap prices. Happy it went so smoothly. Will definitely use again.
Excellent service and on time with quick response. I had a choice of choosing a driver . 100% recommend
They told me it would be delivered between 12 and 1:30pm and they were spot on.yracking exactly where driver is was good I new how far he was. Had a choice of both calling and sms
Amazing service and great customer service!
I had a delivery that was needed urgently. My customer service experience with Keith was the best you could get in terms of Friendliness, Urgency, Understanding , and just quality. Thank you for Keith and the Staff at Zoom2u
Questions & Answers
Anyone had experience with Shipping overseas? I am planning to ship my PC from Melbs to The Netherlands.
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