Package picked up in time and delivered well within the 3 hour time frame.
Tracking Information about package on its way and delivered excellent.
Will use again in the future. Thank you.
This is a fantastic service!
My documents was picked up on time and delivered longer than expected however got to where it needed to be within the deadline. It is a fantastic service and would recommend it.
DHL uses these guys sometimes on busy days
I had a parcel recently after the long weekend get diverted to Zoom2u instead of SHL doing final delivery
but actually had a good experience with these guys, I thought for sure I would have to wait to the following day but the driver showed up the same day DHL handed it over to them and arrived around 11am, he also rang my mobile to let him in my building as the buzzers were broken
I can't get most couriers and auspost to ring the buzzers let alone call me so I was pretty impressed, won't be scared if I ever get a parcel through these guys again
have been with the same courier service for my agency for years. However they recently changed hands and their service has gone down hill so i have been looking for a new courier service. I tried Zoom2U for the first time this week - and it will be the last. Basically I needed to get 3 packages picked up from one place and delivered to my office which was around a 10km distance. They picked it up ok...but then were unable to deliver it until around 36 hours later - and only after many calls demanding for my package! The worse part is i nee...ded this package to take on a flight at 4pm that first day - which they knew - and didn't care. I even begged them to tell me where the courier was and I would drive to him myself and pick them up! Bottom line - never again.
- Verified customer
Had been dealing with another courier company (Couriers Please) who were incompetent and couldn't carry out the task they agreed to do. Enter Zoom2u and Aaron - job was completed within 2 hours, no hassels, no issues. Communication was perfect and could not fault the service. We will be back.
Worst carrier ever!
I booked a job with Zoom2u and from the start had problems. Their site kept on saying I didn’t pay so I used 3 different cards all of which the money was removed. Then they wanted outrageous conditions for the pick up which were impossible for me as I live in another state. I was so frustrated I cancelled the job and went with someone else who were fantastic. The money took a few weeks to be reimbursed even the amounts that were removed from the 2 extra cards. I found the people rude and not helpful.
First time user. Very impressed. Easy process. Very good communication.
Would highly recommend. Easy to get quote, quick and efficient communication. Very good price point. Picked up on day requested and helpful tracking information kept me up to date. Delivered in reasonable time frame.
Very fast service
Used them for the first time. No hassle, person called me prior, came to pick up the parcel and delivered it in 30 min. For emergency situations, they should be used. Though, they charge accordingly. More expensive than others. But it's worth it. Hope the service is like this every time.
Great Service No Accountability
Driver delivered pelmet took item out of truck, then asked help to carry it. Asked receiver to sign for even though it was broken. Claim refused as was signed for.
Great service and very reasonable rate
The item was delivered on time and delivery staff were fantastic, the item was large and heavy but they remained calm and worked efficiently to ensure a smooth delivery in good condition. Would definitely recommend.
Was hesitant for awhile to use but finally tried - this service is fantastic
I had long been sceptical of this service as it just sounded too good to be true. I found myself in a situation where I needed 2 parcels from 2 different locations picked up and delivered to me so figured I'd give it a shot.
What a pleasant surprise. I LOVE your ordering system - it's so simple! I love that you can choose a rough package size and then if necessary tweak the size or weight. Every other site has a painful form demanding every dimension.
I couldn't believe how quick and simple it was to book and have 2 x 30cm squared boxes picked ...
A shambles, but we got there in the end
The wrong sized car turned up to collect the package, despite me putting the right measurements into their system. The then tried to charge me extra for the driver showing up in the wrong vehicle. I then got charged the 50kg price for a 14 kg box. Asked for 30 minutes notice prior to delivery, and only got 10. We got there in the end, but I'll use a different service next time.
Will use again...
We arranged a three leg courier delivery for signatures at two different locations. Whilst the driver was fantastic, professional and friendly, the booking system made errors and when contacted customer service they advised it was just the booking description and was all correct. The driver however was given wrong leg information first and arrived at wrong address causing us delays as he had to travel an hour back to us to collect documents which is the error with booking I had previously rang to discuss. Have used before with no issues on a similar style booking.
Great service. Glad to know about you.
I generated the order and was the recipient. Your service is very friendly, professional, prompt and well-priced.
The open bags arrived in perfect condition exactly on time.
I am 100% satisfied and glad to have found you. Thanks.
Great service provider. always on time and very communicative. Tony was friendly and got the parcel to where it had to go quickly. Can't ask for more than that. Pricing is also very fair.
Amer the delivery man was fast on time and easy to deal with
Tracking was easy and setting up the platform was fast. Will be using Zoom2U very soon! Package arrived in good condition (even during a rainy day).
The support services from Zoom2U were also prompt and very helpful.
Fantastic fast great service
Fast on time
Other companies were charging over priced zoom2u were cheap and on time tracking was easy to understand got here few hours earlier then expected so happy with the service recommendation to everyone that need interstate courier
Great platform and very fast service
Once I made the booking my parcel was collected and delivered within 1 hour. The platform is very simple to use and the tracking features are great which is helpful when shipping work documents.
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Questions & Answers
Hi I would like to enquire how much will you charge per kg? Do you take size as large as 100cm x 60cm x 40cm?
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