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Zoom2u

Reviews

(588)
(30)
(6)
(3)
(11)
  • Sender or ReceiverSender (69%) · Receiver (31%)
  • Delivery Time
    • On Time (94)
    • Early (61)
    • Late (2)
    • Never Collected (1)
    • Unacceptably Late (1)
  • Delivery Arrived in Good ConditionYes (99%) · No (1%)
Colleen E.

Colleen E.South East Queensland, QLD

Such good service!

published

When there was a complication with pick up I had personal calls to ensure delivery still happened. The service was very attentive and the delivery was reasonably priced. No complaints at all.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Zoom2u - a fantastic service!

published

Zoom2u picked up my package earlier than the deadline i had given them and arrived to the receiver promptly and in the same excellent condition as it left .
Johan provided accurate and professional information, both for my initial enquiry and when booking, in a friendly and very pleasant manner.
Thank you for making this a pleasant and efficient experience tailored to my requirements all round.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Other Couriers
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Great service.

published

Awesome service from beginning to end. Got my Passport from Sydney to Perth overnight It was picked up within 30 minutes of me making contact at 2 pm on a Friday and arrived to my door at 10 am the next morning.
Would definitely use again.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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AdamE

AdamESydney, NSW

  • 2 reviews

Really easy and fast for one-off delivery

published

Needed a parcel couriered across Sydney within a few hours. I’ve not needed a courier before. Quick to set up the account, intuitive. Service was fast, good communication, worked really well. Good price. Very happy.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Amazing Service, these guys are brilliant.

published

As a business, we use courier services a lot, and we've had our fair share of difficulty. Coming across these guys has been a game-changer, as they are always on time, the customer service is amazing, and they're completely reasonable on price. All questions and queries are dealt with quickly, and I cannot recommend them enough. Richard completed the most recent pickup and was LOVELY, on-time, friendly, and more than happy to help. It's been a completely refreshing experience!

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

These guys are great

published

Very impressive company. Excellent customer service and very comparable rates for door-to-door service. My first use with Mayeen was so helpful but in fact the next operator was equally good. My quote was later reduced by a significant margin when the person helping me found a cheaper air freight option. So great to get such customer service, NOT a feature of some of the bigger companies in my experience.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Springbok Foods

Springbok FoodsSouth East Queensland, QLD

Excellent speedy service

published

Package picked up promptly as stated when making the booking and delivered before the expected time - this is a great and affordable service which we would be happy to use again!

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
1 comment
Zoom2u
Steve O.Zoom2u

Was it a delivery of some yummy biltong?! Thanks for taking the time to add a review. :)

Zoom2u Team

Excellent service, affordable & easy.

published

It was really easy to book, the whole process had great communication, loved the live tracking, recieved awesome customer service, prompt delivery & very affordable pricing. I will definitely use again, and highly recommend.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
P Castleman

P CastlemanGreater Melbourne (Metropolitan), VIC

Very impressive

published

Trish from Zoom2u went out of her way to help us get a large number of deliveries out very quickly - not easy at Christmas time. She and Sam (the driver) really went above and beyond.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Joanna E.

Joanna E.

  • 2 reviews

GREAT EASY RELIABLE - Recommended

published

I have used this service twice for pickup and delivery within the Sydney metro area. No problems at all. Items were picked up on time and delivered on time. Happy customer. Recommended.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
PaulaE

PaulaECentral Queensland, QLD

They lived up to their Zoom2u

published

Got my emergency passport from Sydney to Brisbane in 7hours. Excellent.
Would definitely use this service again.
Highly recommend, polite, professional service and kept in touch with me to advise of package where abouts

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Brenda

BrendaWestern District, VIC

Passport drama averted

published

Last minute passport drama - a huge relief to track passport from Sydney to Melbourne and see it delivered when they said it would be - thanks to all concerned - stress free!

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Nicholas

NicholasSydney, NSW

Great Result

published

An all round great experience! Time critical components collected in Dandenong Vic and delivered to the steel mill in Wollongong NSW the same day with constant feedback and updates on the progress of the freight.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
AMMS

AMMSSydney, NSW

Fantastic customer-orientated service

published

Package was collected within the allocated time period to ensure that it would be delivered on time. The tracking information provided on the website is fantastic and created a real sense of security in knowing the status of my package. Courier was also very personable.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Suz

SuzSouth East Queensland, QLD

Excellent Customer Service

published

I had a time sensitive urgent delivery and I found Zoom2u the best courier service I have used. The customer support was outstanding and the delivery driver was extremely helpful and polite.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
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Otreum

OtreumMid North Coast, NSW

  • 2 reviews

I was hesitant at first, but now sticking with these guys in future!

published

I needed a banner to be picked up from Melbourne, from a company called Exponet, my initial contact was with Jean from Zoom2U/Freight Match and she answered all of my questions in short time and with accuracy.
There were quite a few problems with Exponet which I won't go into, and then with NSW fires, but Jean made things easy for me and the pickup/delivery eventually was not a problem.
As a result of her amazing customer service, I made recommendations to other people picking up their banners too, and hopefully results in more business for Zoom2U in the future.
I will continue working with this awesome company.
Thank you Jean for your amazing service.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Andrea

AndreaGreater Melbourne (Inner), VIC

Great Couriers - will only use them

published

My first time using this service, as we were desperate to have a package delivered next day. We called at 4.15pm for an overnight delivery, which needed to be interstate by 11.30am. Excellent service, the package was collected at 4.35pm & delivered at 11.20am the next day. Fabulous, nothing was too much trouble. They also had a website tracking facility, so we knew exactly when the package was delivered. Excellent.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Ben G.

Ben G.Sydney, NSW

Fast and easy to use service, they did exactly what they said they would.

published

I needed an urgent same day delivery for a small parcel, they provided several quotes, I picked one. The package was picked up and delivered as stated in the quote. I couldn't ask for anything more.

Sender or ReceiverSender
Mark

MarkSouth East Queensland, QLD

Wonderful. Very professional and helped me out of a bind.

published

This was my first time using service. Pick up and delivery ran very smoothly. Their telephone support staff walked me though each step and helped me with tacking the urgent parcel I needed.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Angela W.

Angela W.South East Queensland, QLD

Awesome professional service

published

As a first time user I was nervous that the parcel would not be picked up in time or delivered . These guys were professional the whole way along and the app updated regularly to assure me of the status and whereabouts of the parcel continuously! Also the phone number for the driver was provided and delivery details including a photo of the parcel and signature of the person who took delivery. I can not recommend these guys enough - if you need something moved quickly and professionally use them they are great!

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Questions & Answers

Linda P.

Linda P.asked

A4 document door to door deliveries laurieton to brisbane?

No answers
Mary

Maryasked

Hi
Do you transport frieght?

No answers
Mary Yong

Mary Yongasked

Hi I would like to enquire how much will you charge per kg? Do you take size as large as 100cm x 60cm x 40cm?

No answers

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