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Reviews

Review distribution

5 star
578
4 star
30
3 star
6
2 star
3
1 star
11

PaulaE

PaulaECentral Queensland, QLD

They lived up to their Zoom2u

published

Got my emergency passport from Sydney to Brisbane in 7hours. Excellent.
Would definitely use this service again.
Highly recommend, polite, professional service and kept in touch with me to advise of package where abouts

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Brenda

BrendaWestern District, VIC

Passport drama averted

published

Last minute passport drama - a huge relief to track passport from Sydney to Melbourne and see it delivered when they said it would be - thanks to all concerned - stress free!

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Nicholas

NicholasSydney, NSW

Great Result

published

An all round great experience! Time critical components collected in Dandenong Vic and delivered to the steel mill in Wollongong NSW the same day with constant feedback and updates on the progress of the freight.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
AMMS

AMMSSydney, NSW

Fantastic customer-orientated service

published

Package was collected within the allocated time period to ensure that it would be delivered on time. The tracking information provided on the website is fantastic and created a real sense of security in knowing the status of my package. Courier was also very personable.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Suz

SuzSouth East Queensland, QLD

Excellent Customer Service

published

I had a time sensitive urgent delivery and I found Zoom2u the best courier service I have used. The customer support was outstanding and the delivery driver was extremely helpful and polite.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic

Otreum

OtreumMid North Coast, NSW

  • 2 reviews

I was hesitant at first, but now sticking with these guys in future!

published

I needed a banner to be picked up from Melbourne, from a company called Exponet, my initial contact was with Jean from Zoom2U/Freight Match and she answered all of my questions in short time and with accuracy.
There were quite a few problems with Exponet which I won't go into, and then with NSW fires, but Jean made things easy for me and the pickup/delivery eventually was not a problem.
As a result of her amazing customer service, I made recommendations to other people picking up their banners too, and hopefully results in more business for Zoom2U in the future.
I will continue working with this awesome company.
Thank you Jean for your amazing service.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic

Andrea

AndreaGreater Melbourne (Inner), VIC

Great Couriers - will only use them

published

My first time using this service, as we were desperate to have a package delivered next day. We called at 4.15pm for an overnight delivery, which needed to be interstate by 11.30am. Excellent service, the package was collected at 4.35pm & delivered at 11.20am the next day. Fabulous, nothing was too much trouble. They also had a website tracking facility, so we knew exactly when the package was delivered. Excellent.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Ben G.

Ben G.Sydney, NSW

Fast and easy to use service, they did exactly what they said they would.

published

I needed an urgent same day delivery for a small parcel, they provided several quotes, I picked one. The package was picked up and delivered as stated in the quote. I couldn't ask for anything more.

Sender or ReceiverSender
Mark

MarkSouth East Queensland, QLD

Wonderful. Very professional and helped me out of a bind.

published

This was my first time using service. Pick up and delivery ran very smoothly. Their telephone support staff walked me though each step and helped me with tacking the urgent parcel I needed.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Angela W.

Angela W.South East Queensland, QLD

Awesome professional service

published

As a first time user I was nervous that the parcel would not be picked up in time or delivered . These guys were professional the whole way along and the app updated regularly to assure me of the status and whereabouts of the parcel continuously! Also the phone number for the driver was provided and delivery details including a photo of the parcel and signature of the person who took delivery. I can not recommend these guys enough - if you need something moved quickly and professionally use them they are great!

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Exceptional

published

Had an order that HAD TO BE DELIVERED from Sydney to Brisbane by the end of the day!- NO EXCEPTIONS! Used the chat feature to look at options and get instant quotes. Was able to organise collection and delivery as well as co-ordinate with the customer. Fantastic company and a great product.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

The reviewer stated that an incentive was offered for this review


Norval McClean

Norval McCleanSydney, NSW

Happy new customer

published

From the time i booked a pickup i could see on the app where driver was and got picked and delivered on time. As promised they delivered on time to a happy customer

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Amazing service!

published

We are a corporate company and regularly use Zoom2u for delivering to conferences and offices, and they are always extremely fast and reliable! Zoom2u is a life saver! Their same day courier service is excellent and always gets there on time. The courier has only ever run late once, and support was so helpful on the online chat and over the phone, providing regular updates and tracking. Would recommend everyone use Zoom2u.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Paul O.

Paul O.Greater Melbourne (Inner), VIC

Excellent.

published

Excellent. Rajit did the job with little notice and minimum of fuss. Was very friendly and punctual too. We could track the item. Will never use airtasker again for any shipping of our products.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Carolyn H

Carolyn HSouth Australia

  • 3 reviews
  • 1 like
  • Verified customer

Finally a courier service that can be trusted!!! 100% a top service

published

My go to courier service from now! Great reliable service, easy to use online booking system, absolute reliability!!! Highly recommended! And direct communication with the driver! Bravo!!!!! A winning service

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Jess B

Jess BNew South Wales, 2560

  • 16 reviews
  • 3 likes

Fast and efficient

published

I used this company for a work courier. Very reliable and speedy service. I booked an urgent three hour service and it was delivered in time to meet the deadline.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic

Great service and quick delivery

published

Peach who took my booking was fantastic to deal with, I was kept up to date with the progress of the delivery and the delivery arrived on time as requested. All round great service, very happy. Will use again.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Great service!!!

published

Package picked up on time, and delivered quickly, fast and efficient service - staff are easy to deal with. Tracking was most helpful and very accurate. Highly recommend this service, thanks

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

  • Verified customer

Excellent Service

published

Finally a reliable and affordable courier! I was able to monitor the couriers approx. time he would collect the package and see in real time when it would be delivered. This functionality is very helpful. Thank you!

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Rose

RoseSydney, NSW

Excellent! Fast, helpful and effective!

published

The package was picked up, with a short delivery time given and the parcel was delivered on time. The tracking information was accurate and helpful and the delivery person kept in touch and went over and beyond. Well recommended!

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

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Questions & Answers

Mary

Maryasked

Hi
Do you transport frieght?

No answers

Mary Yong

Mary Yongasked

Hi I would like to enquire how much will you charge per kg? Do you take size as large as 100cm x 60cm x 40cm?

No answers

Rose

Roseasked

Hi.
How much it cost to deliver a parcel by economy air from Sydney to Lisbon Portugal? How many days it takes to get to Lisbon. Thanks

No answers

Get an answer from our members and Zoom2u representatives

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