100% satisfaction. Fast delivery, super-easy collection. I can’t believe how quickly my order was dispatched and received at the parcel pick-up point. Finished work, 500m stroll (dash) to the Night Owl... wullah!

It’s just so convenient! And even faster than my previous order lol (this parcel came before my previous order)
It arrived 3 days earlier than they expected!
And is easy to track and pick up as well.

Was kept up to date on delivery with emails and the package was delivered early. The service was really easy to use. I will use parcel point again if available.

My package arrived in good condition, and to the correct place, well before I expected it to. I was kept informed as soon as it was on its way and informed when it was ready for me to pickup.

Packaged arrived earlier than expected. Goods arrived packaged well and in excellent condition. We were notified at every point via messages and email of progress of delivery. We would have preferred delivery to the door as previously offered by Iconic which was not available at the time of ordering. This may have changed since this review.

Received email this morning, stating my iconic parcel was at liberty shop Lawson square - I admit Lawson square was hard to find. But the service I received was absolutely amazing

Great service! Very easy way to collect my item. Its a great drop point! Very convenience and suitable my time! So happy to have the service like this! Love it!

I was in and out, very easy and there was undercover parking which I appreciated as it was raining. Receptionist was friendly and helpful. My package arrived quicker than waiting for the post.

Dropped off at at parcel point location at Sydney west. Shipping was to Sydney CBD. 13 days and it’s still not made it. Tried the customer service, says I am next and wait time was 3 mins, after 15 mins am still on call.

Waste of money and poor customer service.

Great service. Nice folk at Arkles. Lovely customer service, very friendly. Parcel was in good order. Good communicating throughout the process. Very transparent. Wonderful. Memorable. I’ll go again. Definitely. For sure

Was really happy with how quick it arrived and how much easier it is, just got my texted jumped in the car and it was 2 minutes from my house and it took 1 day from when I ordered it compared to it saying 5 days if I got it posted to my house. Highly recommend!!

My parcel arrived quickly & pick up was easy. I was so happy to see my favourite local chemist was a secure pick up point. As always they delivered fantastic service.

Despite delays caused, largely by the pandemic, the collection point was convenient and easy. The service was prompt and very personable. Tracking showed that there were delays once the parcel reached Australia. It sat in Sydney for some time.

Such a great idea that you can do that in your local area . Great service and I will be using it again for anything else that I need as well

Very convenient and easy if a bit slow but was pretty disturbed that they took a photo of my drivers licence front and back on their own phone for evidence. Should have just needed to check it and that’s it.

Courier please tracking CPAP9CZ1737543001 This label was sold by Parcelpoint to an eBay buyer knowing that this courier does not deliver the parcel to Australia Post Parcel Collect, it has never returned to the sender nor deliver to the receiver. no one knows where this parcel is and no one cares to follow up.

Receiver: came on time and notified when it arrived was very happy with the service and will be using again. Will recommend your service to my family and friends, very happy

Tracking information was excellent and parcel arrived even before estimated delivery date.
Only Parcel point working hours are not so precise as AusPost. Closed 7 min before closing time. Being picky

I got my parcel as told; delivered to me in good condition; service is friendly & like to get more pickups from them. Identification is checked which is very important while delivering.