??!
1 photo
Parcelpoint

Reviews

Review distribution

5 star
1,492
4 star
136
3 star
69
2 star
52
1 star
151

  • Verified customer

arrived on time, good service

published

the tracking information is nice.. pick up point is close to my place.. everything is good. well done

but this "text must have at least 30 words" very annoying.. what's the point..

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Paula

PaulaPerth, WA

  • Verified customer

Good service

published

Helpful at pickup point, organised, problem free. Would use again.
Very good, quick service.
Thank you.
I am not sure why thirty words is required to leave feedback. This is hard to achieve.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

Other Couriers
Previous
Zoom2u
Zoom2u
4.8
(628)
Dogtainers
Dogtainers
4.9
(375)
PACK & SEND
PACK & SEND
4.5
(1,958)
Jetpets
Jetpets
4.4
(551)
Next
John of Coogee

John of CoogeeSydney, NSW

  • 2 reviews
  • Verified customer

Easy access

published

Parcel arrived very quickly and was in excellent condition when received. Parcel was very easy to track as well as very convenient to pick up.
Staff were very friendly when picking up parcel and will use the Parcel Point pickup venue again.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

  • Verified customer

Highly recommend parcel point location

published

Collected my delivery with so much ease. Quick, easy and very convenient way to pick up my parcel from the iconic. The staff member who served me was very friendly!

Sender or ReceiverReceiver

Review collected in partnership with ParcelPoint


Lee-Anne

Lee-AnneBrisbane

  • Verified customer

Convenient pick up service

published

Convenient location and very friendly and helpful staff. Collect parcels at your convenience. No need to wait at home till your parcel arrives. Get a text message when your parcel is ready to collect and tracking number gives you an approximate delivery day.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


'imself

'imselfVictoria

  • Verified customer

Everything good.

published

Have received many packages through this parcel point and not really had any problem with them. Only a few times have I apparently received notice of availability before the fact but think thats more to do with one of the courier companies.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


  • Verified customer

First time user

published

Arrived in good condition, even though a couple of days later than expected, possibly due to the weekend and it was an international delivery. This is a convenient way to receive parcels and will use again.

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Robbie

RobbieCentral West, NSW

  • 3 reviews
  • Verified customer

Will use again

published

Fast, friendly service, love it. Package arrived in great condition. I was supplied with notifications. Parcelpoint was easily accessible. I will definitely use this service again. Supplier was efficient and spot on.

Sender or ReceiverReceiver
Delivery TimeEarly
Delivery Arrived in Good ConditionYes

Review collected in partnership with ParcelPoint

Bill Bassett

Bill BassettSouth East Queensland, QLD

  • Verified customer

A perfect way to collect parcels

published

My package arrived at the destination on time and in good condition. The employee at Terry White Chemist was able to locate the parcel with ease. I used my driver's license as ID. Click and collect is definitely the way to go for the more expensive delivery.

Sender or ReceiverReceiver
Delivery TimeOn Time
Delivery Arrived in Good ConditionYes

Review collected in partnership with ParcelPoint

  • Verified customer

excellent service

published

The service is super convenient and great. All positive, from the notification text, the location for ease of parking, friendly staff, and the extended pick up times. I can't fault it.
Peter P.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Canscot

Canscot

  • 2 reviews
  • Verified customer

Good service

published

It took a little longer than they estimated but its still a good service beats the postman. Very convenient as you can pick up at your leisure.. the tracking was not real great .

Sender or ReceiverReceiver
Delivery TimeLate
Delivery Arrived in Good ConditionYes

Review collected in partnership with ParcelPoint


A Bailey

A BaileyMetropolitan Adelaide, SA

  • Verified customer

Good job

published

I was notified of arrival of product in a prompt and accurate manner
Pick up point provider respectful and prompt
Packaging was in good condition
Nil complaints from my end for package provider
Would be easier for me if opening hours for pick up were longer, as the package provider is a distance from my workplace

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Jacqueline Nugraha

Jacqueline NugrahaSydney, NSW

  • 2 reviews
  • Verified customer

Late late late!

published

This was my first time trying Parcelpoint. I received an sms Wednesday to say it was ready for pickup- I went the following day to Meadowbank Newsagent and the parcel couldn't be located. The shopkeeper was rude and abrupt when searching for it too then rushed me out of the store as he wanted to close up. I logged a complaint with The Iconic but up until today I had nothing but a generic email to say they were following up. I tried calling Meadowbank Newsagent but their phones went unanswered. Even though I still had no update I then went back to the Parcelpoint pickup location today and my parcel finally arrived. I will never use this service again - very disappointing.

Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
ParcelPoint
Natasha R.ParcelPoint

Review collected in partnership with ParcelPoint


  • Verified customer

Parcelpoint

published

Arrived on time and in perfect condition I'm very happy with the service though it could be a little cheaper not just $1 cheaper than regular post i don't know what else to say except our local post master is a wonderful person who is always helpful

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

  • Verified customer

Very convenient for pick up.

published

Speedy delivery of goods. Good communication regarding when available for collection and great service. Very convenient to have collection point so close to home. Would recommend service to family and friends

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

  • Verified customer

Collection code needed on address details

published

There wasn't a correlation between the collection code that I received and what was printed on the parcel, which caused confusion and therefore quite a delay on collection. This should be rectified. Easier to get to than my local post office and no queue.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Sus M

Sus MSydney, NSW

  • 2 reviews
  • Verified customer

Good service but a few hiccups!

published

Received email saying parcel was ready for pickup but when I went to collect it had not arrived yet and did not actually arrive till a few days later. Perhaps confirmation of delivery should be verified before notifying the customer!

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Enrico

EnricoSydney, NSW

  • 3 reviews
  • Verified customer

Great way to ensure arrival of parcels

published

Very convenient way to securely get my parcels now that Auspost have closed down many of their parcelpost locations. Would be handy to have more 24hr locations like servos and 7 elevens.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


  • Verified customer

Pickup

published

Arrived before promised time. Shop has extended opening hours. Better than post office.
I will in future if offered this service, use it.
There was no additional cost.
The staff were very friendly

Sender or ReceiverReceiver
Delivery TimeEarly
Delivery Arrived in Good ConditionYes

Review collected in partnership with ParcelPoint


  • Verified customer

Perfect and secure parcel service.

published

Yes, I am the recipient. Package was delivered in time and good condition.
Appropriate ID was requested.
I have used this service and this parcel collection point numerous times, and I will vontinue to do so.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Page 1 of 95

Questions & Answers

Tran

Tranasked

Hi there, I am expecting parcelpoint parcel to be sent to my home address via courier but I will not be home. Will the courier leave in safe place if available or send to local post office? Or is signature required?

1 answer
ParcelPoint
Natasha R.ParcelPoint

Hi Tran, Thank you for contacting us. Can you message us your parcel details so we can further look into it? Thank you. - Dee from Parcelpoint


Sonia L.

Sonia L.asked

Hello, could you please let me know how much it would cost to send a box weighing 2.6kgs and it measures 32x30x23. It is to be delivered to Kingaroy from Hoppers Crossing. Vic. Sonia

No answers

Get an answer from our members and ParcelPoint representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.