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Parcelpoint

Reviews

4.4

2,064 reviews
5
(1,608)
4
(146)
3
(76)
2
(64)
1
(170)
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Nat

NatSouth East Queensland, QLD

  • Verified customer

So great! So easy!

published

100% satisfaction. Fast delivery, super-easy collection. I can’t believe how quickly my order was dispatched and received at the parcel pick-up point. Finished work, 500m stroll (dash) to the Night Owl... wullah!

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

Renee H.

Renee H.Darling Downs, QLD

  • Verified customer

Love it! Gonna use it every time!

published

It’s just so convenient! And even faster than my previous order lol (this parcel came before my previous order)
It arrived 3 days earlier than they expected!
And is easy to track and pick up as well.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

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Deb S.

Deb S.Sydney, NSW

  • Verified customer

Incredibly easy to use!

published

Was kept up to date on delivery with emails and the package was delivered early. The service was really easy to use. I will use parcel point again if available.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

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jandi

jandiSydney, NSW

  • 6 reviews
  • Verified customer

Seamless, even in these difficult times.

published

My package arrived in good condition, and to the correct place, well before I expected it to. I was kept informed as soon as it was on its way and informed when it was ready for me to pickup.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

Shopper

ShopperSydney, NSW

  • Verified customer

Not to your door

published

Packaged arrived earlier than expected. Goods arrived packaged well and in excellent condition. We were notified at every point via messages and email of progress of delivery. We would have preferred delivery to the door as previously offered by Iconic which was not available at the time of ordering. This may have changed since this review.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

Carl K.

Carl K.Sydney, NSW

  • Verified customer

The staff at liberty are amazing

published

Received email this morning, stating my iconic parcel was at liberty shop Lawson square - I admit Lawson square was hard to find. But the service I received was absolutely amazing

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

Sutti

SuttiVictoria

  • Verified customer

Great!

published

Great service! Very easy way to collect my item. Its a great drop point! Very convenience and suitable my time! So happy to have the service like this! Love it!

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

Alee

AleeSouth East Queensland, QLD

  • Verified customer

Easy as!

published

I was in and out, very easy and there was undercover parking which I appreciated as it was raining. Receptionist was friendly and helpful. My package arrived quicker than waiting for the post.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

ss207k

ss207kSydney, NSW

  • 4 reviews

Over 13 days and still hasn’t made 20 kms, would have been better to drop it off myself

published

Dropped off at at parcel point location at Sydney west. Shipping was to Sydney CBD. 13 days and it’s still not made it. Tried the customer service, says I am next and wait time was 3 mins, after 15 mins am still on call.

Waste of money and poor customer service.

Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
1 comment
ParcelPoint
DeeParcelPoint
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  • Verified customer

All good

published

Great service. Nice folk at Arkles. Lovely customer service, very friendly. Parcel was in good order. Good communicating throughout the process. Very transparent. Wonderful. Memorable. I’ll go again. Definitely. For sure

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

RHX

RHXGreater Melbourne (Outer), VIC

  • Verified customer

This is really good and do close to my house!

published

Was really happy with how quick it arrived and how much easier it is, just got my texted jumped in the car and it was 2 minutes from my house and it took 1 day from when I ordered it compared to it saying 5 days if I got it posted to my house. Highly recommend!!

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

  • Verified customer

Convenient & easy!

published

My parcel arrived quickly & pick up was easy. I was so happy to see my favourite local chemist was a secure pick up point. As always they delivered fantastic service.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

AJW

AJWKingston 2604, ACT

  • Verified customer

Convenient and easy. Prompt and personable service at collection point.

published

Despite delays caused, largely by the pandemic, the collection point was convenient and easy. The service was prompt and very personable. Tracking showed that there were delays once the parcel reached Australia. It sat in Sydney for some time.

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
See all answers

Review collected in partnership with ParcelPoint

  • Verified customer

Great service and friendly

published

Such a great idea that you can do that in your local area . Great service and I will be using it again for anything else that I need as well

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

The reviewer stated that an incentive was offered for this review

  • Verified customer

Easy but worried about privacy

published

Very convenient and easy if a bit slow but was pretty disturbed that they took a photo of my drivers licence front and back on their own phone for evidence. Should have just needed to check it and that’s it.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
ParcelPoint
DeeParcelPoint

Review collected in partnership with ParcelPoint

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Christina

ChristinaHunter Region, NSW

  • 9 reviews

Extremely slow delivery. No ability to track parcel location while in transit.

published
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
ParcelPoint
DeeParcelPoint
kit i.

kit i.Sydney, NSW

  • Verified customer

Parcelpoint sold a wrong label and parcel still has not returned to us.

published

Courier please tracking CPAP9CZ1737543001 This label was sold by Parcelpoint to an eBay buyer knowing that this courier does not deliver the parcel to Australia Post Parcel Collect, it has never returned to the sender nor deliver to the receiver. no one knows where this parcel is and no one cares to follow up.

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
1 comment
ParcelPoint
DeeParcelPoint
Angelina Wiegold

Angelina WiegoldSydney, NSW

  • Verified customer

Excellent service

published

Receiver: came on time and notified when it arrived was very happy with the service and will be using again. Will recommend your service to my family and friends, very happy

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

Maija

MaijaMetropolitan Adelaide, SA

  • Verified customer

Good and fast delivery and ability to pick up when is convenient.

published

Tracking information was excellent and parcel arrived even before estimated delivery date.
Only Parcel point working hours are not so precise as AusPost. Closed 7 min before closing time. Being picky

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

  • Verified customer

Best Friendly Service

published

I got my parcel as told; delivered to me in good condition; service is friendly & like to get more pickups from them. Identification is checked which is very important while delivering.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

Page 1 of 104

Questions & Answers

Lol

Lolasked

Hi, I ordered a parcel from Zookal and received a notification from parcel point on 16/12/19 that it had arrived at my collection point. I went in to collect and was told it had not arrived. I went in again today (21/12/19) and was told it was not there. My collection code is: PMBZMTS3. According to parcelpoint it is awaiting collection, yet the place I am supposed to collect it from tells me it is not there. Could someone please advise me on the actual situation? Thank you

2 answers
ParcelPoint
DeeParcelPoint

Hi Lolita,

We truly apologize for the inconvenience and confusion caused by this.

Can you please advise what location you sent to? Please also confirm if you have not received the parcel.

You may reply here of send us a PM, which ever works for you.

Thank you -- Dee from Parcelpoint

Precious Lobo
Precious Lobo

They might have delivered it to another pick up place. Had smiliar experience.

Tran

Tranasked

Hi there, I am expecting parcelpoint parcel to be sent to my home address via courier but I will not be home. Will the courier leave in safe place if available or send to local post office? Or is signature required?

1 answer
ParcelPoint
DeeParcelPoint

Hi Tran, Thank you for contacting us. Can you message us your parcel details so we can further look into it? Thank you. - Dee from Parcelpoint

Sonia L.

Sonia L.asked

Hello, could you please let me know how much it would cost to send a box weighing 2.6kgs and it measures 32x30x23. It is to be delivered to Kingaroy from Hoppers Crossing. Vic. Sonia

No answers

Get an answer from our members and ParcelPoint representatives

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