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Parcelpoint
4.5 from 1,682 reviews

Reviews

Review distribution

5 star
1,322
4 star
118
3 star
61
2 star
46
1 star
135

Ian C

Ian CSydney, NSW

  • Verified customer

Simple, convenient.

published

I was able to select a convenient pick-up location, staff were helpful, tracking information let me know what was happening (took a few more days than expected, that was all).

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Yvonne

YvonneMetropolitan Adelaide, SA

  • Verified customer

Always A1

published

The service provided were excellent the goods arrived on time in good condition as per the details as advised..would recommend this service to anyone. It saves waiting home all day for delivery service.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

LovetheNet

LovetheNetAustralian Capital Territory

  • 8 reviews
  • 4 likes

Superb

published

I dropped my parcel into a local Parcelpoint pick up location.
A confirmation email was in my inbox by the time I returned home, and I received notification that parcel had been delivered within two days.
I have also collected items at the same location, very fast service.
I always use Parcelpoint for returns and deliveries when available.
Highly recommended.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Rose

RosePerth, WA

  • Verified customer

Great service

published

I picked up my parcel today and I was greeted by a lovely lady with a lovely smile. Makes a big difference. My parcel arrived on time as stated and in perfect condition.

Sender or ReceiverReceiver
Delivery TimeOn Time
Delivery Arrived in Good ConditionYes

Review collected in partnership with ParcelPoint


Brenda

BrendaSouth East Queensland, QLD

  • Verified customer

Quick to get my parcels - email advice not so good!

published

My parcel arrived in good time which I was really pleased about - but I did find the emails I received were not timely and a bit confusing as to if the parcel was at the pickup point or not. In fact - I have had the parcel for a week - and yesterday when I got this survey email, I also got another email telling me my parcel was there and what to take in to get it!!

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Greg en

Greg enSydney, NSW

  • 2 reviews

Doesn’t Deliver What They Promise

published
Sender or ReceiverReceiver
Shipping TypeDomestic

Alex

AlexSydney, NSW

  • 3 reviews
  • Verified customer

Rubbish opening hours and I was turned away for arriving at 5:35pm

published

Rubbish opening hours and I was turned away for arriving at 5:35pm, had to make a 2nd trip. Unlikely to use this option again. opening hours need to be longer

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
1 comment
ParcelPoint
Natasha R.ParcelPoint

Review collected in partnership with ParcelPoint


  • Verified customer

Very good service

published

Very good service and friendly . We will ask again for the same dropping place- we already used it 3 times
The message was receidved in time-
We had a phone call prior to delivery

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

  • Verified customer

Exceptional service

published

I am a receiver and the parcel was Picked up on time.
Everything received as per described and received the parcel on time.
Supplied with accurate tracking with the location of collection point.
Thanks.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

  • Verified customer

This is perfect

published

I was the receiver, package arrived earlier than expected (which was fantastic)
The email I was supplied from the company was more than satisfactory standards (simple quick correct information given)
Everything 100%

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Pommie John

Pommie JohnSydney, NSW

  • 4 reviews
  • 1 like
  • Verified customer

easy to use, parcel arrived on time.

published

The tracking information was easy to follow and accurate, the place of pick up is easy for me to get to and the people very good to deal with, will use the system again

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


  • Verified customer

Not happy with the service

published

Your parcel point center at caulfield North is just try to hold the products with him.
After i have shown the order picked up mails he is not interested to give it to customers.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
ParcelPoint
Natasha R.ParcelPoint

Review collected in partnership with ParcelPoint


  • Verified customer

Excellent service

published

My package arrived earlier than expected. The parcelpoint is great, because it has long opening hours. The staff member was careful and courteous, checking my id before handing over my parcel.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


  • Verified customer

Perfect service and localization

published

My package arrive in time and the sender provide all information required to delivery and security the package.
Also the store device was great and the girls take a lot attention to give the package to the right person always asking for ID an checking the information.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint

The reviewer stated that an incentive was offered for this review

  • Verified customer

I don't think I would recommend this place to pick up

published
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
2 comments
ParcelPoint
Natasha R.ParcelPoint
gamergirl
gamergirl

Thank you Natasha.

Review collected in partnership with ParcelPoint

  • Verified customer

Very easy to use and accessible fantastic

published

It arrived quickly and gave plenty of time to pick up. The pick up point was open at reasonable hours and very accessible. The product was in good condition when arrived.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Cheryl

CherylCanberra Central 2602, ACT

  • 2 reviews
  • Verified customer

Very easy to use.

published

The parcel arrived in good time and was in good condition. It was also easy and convenient to pick up with accurate and helpful tracking information. I would certainly use the service again

Sender or ReceiverReceiver

Review collected in partnership with ParcelPoint


M.E.H.

M.E.H.South East Queensland, QLD

  • Verified customer

So convenient.

published

Parcel was received safely and quickly. Pick up location is so convenient. Tracking information was accurate and updated well. Will continue to use when possible. Hepful to be able to pick up when it suits me.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Razzdi

RazzdiSydney, NSW

  • 3 reviews
  • 2 likes
  • Verified customer

Love being able to collect my parcels at my convenience & not have to wait around for deliveries

published

Parcels have always arrived on time, communication excellent via email to let you know when it has arrived. You know they are safe until you are able to collect them

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


John

JohnGreater Melbourne (Metropolitan), VIC

  • Verified customer

Convenient

published

Package arrived in timely fashion and texts from Aust Post were helpful. It's a better initiative than getting a card in the mail box and having to go to post office in any case.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Review collected in partnership with ParcelPoint


Page 1 of 85

Questions & Answers

Tran

Tranasked

Hi there, I am expecting parcelpoint parcel to be sent to my home address via courier but I will not be home. Will the courier leave in safe place if available or send to local post office? Or is signature required?

1 answer
ParcelPoint
Natasha R.ParcelPoint

Hi Tran, Thank you for contacting us. Can you message us your parcel details so we can further look into it? Thank you. - Dee from Parcelpoint


Sonia L.

Sonia L.asked

Hello, could you please let me know how much it would cost to send a box weighing 2.6kgs and it measures 32x30x23. It is to be delivered to Kingaroy from Hoppers Crossing. Vic. Sonia

No answers

Get an answer from our members and ParcelPoint representatives

Details

CategoryCouriers

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