APS

Disgusted. I would rate them negatative 100. The technivian came to my residence and obseverve my washi g machin a tower set LG product. He left without telling what happens next. I rang LG for 4 weeks and finally got through who gave me the number for this company. I rang APS a d was advised they deemed my property unsafe. All because im doing… Read more

renovations and the technician assumed i was infut. I spent 4k to purchase these product. How dare this techanican make an analysis on the condition of my proprty. So bloody shocking .please do t use this service they are disgraceful.

I would say that every one of these negative reviews is factual after my own experience with this unprofessional firm. Two months without an oven, only received communication when I lost my temper and ended up having to get the store I purchased my oven from involved (who were brilliant and actually told me they’ve had several complaints about the… Read more

after care service) Do not deal with this company. Waste of time! They contacted me three weeks ago to say the part was being delivered that day (after I had to get the store to contact them as they were ignoring me) then they ignored me again for 3 weeks when I sent several emails asking when they were coming to fit the part that they had received. Finally I got a text asking me to contact them to arrange a date to fit the part. I don’t even want them in my home at this stage.

Absolutely disgusting. I was given 2 appointments to have a warranty job completed. Be there between 9am-2pm. The first appointment at 2pm I was called to advise the technician had called in sick in the morning and they would need to reschedule Second appointment after waiting again until 2pm when I followed them up only to be told another hour… Read more

and it’s not their fault I am no longer available I will need to reschedule at their convenience…where is your customer service

Overpriced – LG Dryer repair. Call out was quick, inspected and new within 8 minutes what the issue was ( needs new rollers) Mentioned to him how much labour he expected to replace them.... 30 minutes he mentioned. My quote is for 1.0 hrs labour. I am going with a different company who can replace the rollers within the normal 20 minutes given for a call out inspection. Overall charging around $200 more. Greedy wins the battle but not the war.

Do not use – Always forced to get in contact for any updates on servicing a dryer. They lied to the manufacturer who had originally arranged the service about information that was never shared with me. Update: upon finally fixing the dryer, during delivery it was discovered that the water catchment was not emptied by them. This resulted in water flowing back… Read more

down through the unit when it was put on the dolly, completely ruining the dryer as water then continued to visibly leak from the main unit itself.

APS Perth should be avoided as they did not do the repair then ghosted me – $200 for a repair that made no difference in my Samsung OptimalDry 8.0Kg. Contacted them that the repair made zero difference, and they ghosted me. I hope others can avoid getting ripped off.