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All General Whitegoods Service

All General Whitegoods Service

3.9 from 170 reviews

Reviews

3.9

170 reviews
5
(119)
4
(5)
3
(1)
2
(2)
1
(43)
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Dishwasher repair

published

I called on Monday and Joe arrived 2 days later to fix our dishwasher which was nice a quick! Joe inspected the dishwasher and quickly discovered what the issue was. How didn’t have the particular part in stock but has ordered it and is expecting to be back next week to complete the repair. Joe was really friendly, explained the problem and was really helpful. Thanks Joe!

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Ms Henderson thanks very much for the great review. I see you are already booked in for service. Joe is an excellent technician. I am sure your dishwasher will be working again very soon. Regards Kerrie Operations Manager

tramsnod

tramsnodSydney, NSW

  • 2 reviews

Oven repairs with no fuss

published

Rang on Tuesday and the man was here the next day. Simple and no fuss. Fixed the issues with our oven and cooktop and gave it a good check that everything was working as it should. Great service from start to finish. Thank you All general Whitegoods Service.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Tramsnod, Thank you for taking the time to write your great review. So glad we were able to fix he problem quickly and efficiently for you. Regards Kerrie Operations Manager

Roger

RogerSydney Surrounds, NSW

Just one of those days, !

published
1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Roger, Our office has contacted you this morning and booked Joe to re-attend this morning. I am sure Joe will be able to fix the issue. I will contact you tomorrow to ensure you are happy with the service. Regards Kerrie Operations Manager

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  • Verified customer

Only interested in making a quick buck from the call out fees.

published

A technician came & had a quick look at the washing machine from outside & said better buy a new one then asked for the call out fee. Before visiting I had clearly mentioned what the issue was.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Deepal, Our office contacted you after your feedback here was posted. The issue is now resolved. Regards Kerrie Operations Manager

Fantastic Service and genuine concern for the customer.

published

I would like to thank Joe the technician for the excellent service and consideration of my needs as a customer. Joe was very informative about my options and about ensuring that my induction stove top was repaired properly. All General Whitegoods have kept me informed of all the steps in purchasing the parts and installing them. I am very appreciative of their outstanding service.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Mrs Harris thank you very much for the great review. Glad we were able to to organise a good result in the repair of your cook top. Regards Kerrie Operations Manager

Very good professional service

published

Dishwasher was repaired quickly and professionally. We were kept in formed although the service. Pleased with the results and received feed back and contact from company. Great result we recommend this company. Thanks Joe

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Jock for the 5 star review and recommendation. Regards Kerrie Operations Manager

Jeff

JeffSydney Surrounds, NSW

Excellent service

published

This is the 3rd time we have used this service. Technician Joe was excellent. Company upfront with costs and client satisfaction focused. No hesitation in recommending this company to others.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Jeff for your 5 star recommendation. Nice to hear we are achieving our goals. Regards Kerrie Operations Manager

Tanya B

Tanya BBlue Mountains

Pleasantly Surprised!

published

As I work in the real estate industry, I have had numerous dealings with appliance service/ repair contractors, unfortunately the experiences are usually extremely painful!! The entire process from reporting the fault to the manufacturer, through to the final replacement of the part was seamless, effortless and above all, communication was constant and reliable. I can't recommend them highly enough.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Great review thank you Tanya. We work a lot with agents and appreciate the difficulties in organising service with tenants. Glad we were able to make this an easy process for you. Regards Kerrie Operations Manager

Shebz1719

Shebz1719Sydney, NSW

Professional and Efficient

published

Joe arrived early which was much appreciated. He was fast at troubleshooting the issue and had an in depth product knowledge. He was professional, efficient and replaced everything as he found it. I have confidence in his technical skills and in the quality of the repair. Also, payment was fast and easy with an itemised receipt sent directly to my email. Thank you Joe and the team - the service exceeded my expectation and I can now bake again in my oven!

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Shebz, You're very welcome. Thank you for your excellent review. Exceeding expectations is what we like to hear. Regards Kerrie Operations Manager

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Joe

JoeSydney

  • 3 reviews
  • 3 likes

Great service highly recommend!

published

Called the service team in the morning, fridge was repaired at first visit by 3pm. It was a Friday and was told a technician could come on the Monday. I stressed it was urgent and they said someone can be out that afternoon. Turned up on time and had the part for our Liebheer fridge. Could not ask for better service.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Joe for taking the time to write your review. Glad we were able to resolve the problem quickly for you. Regards Kerrie Operations Manager

Bugbare

BugbareSydney Surrounds, NSW

Outstanding service

published

Service was quick and timely with excellent communication regarding arrival times
Friendly and efficient serviceman who left the area as found and communicated clearly what the problem was. Replacement part was available and installed within days of the original callout
Highly recommend.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Bugbare for the 5 star review and recommendation. Regards Kerrie Operations Manager

amanda wilson

amanda wilsonSydney, NSW

Fantastic service

published

Prompt, reliable and friendly service. Would definitely recommend this business. Our microwave was picked up and delivered back the time we were told it would be. Happy with cost of repair.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Appreciate your review Amanda, thank you. Regards Kerrie Operations Manager

Good Ilve service

published

The whole business went really well. An appointment was made promptly and the following communication about ETA Of the service person- Joe- was excellent. Joe was quick and efficient when he got here and tidy too. The job needed an extra part so 2 visits were needed. All good. Plus I got useful info about use of the oven. Thanks

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Jock, thank you for the review. Joe is an excellent technician with lots of experience. Regards Kerrie Operations Manager

Full Marks

published

Very impressed overall with the service, from the first enquiry, phone call to make a booking, text message details about when Joe would arrive and the service. Effiicient and professional

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Margie for the Full Marks review! Regards Kerrie Operations Manager

Karina

Karina

  • 5 reviews

A very helpful team who have knowledgeable servicemen

published

Text confirmations per other comments - arrived on time, worked out the issue with my dishwasher very quickly - was in and out in no time.
They also have very good protocols in the current CV19 environment.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Karina for your review, appreciate your time. As a service company we are very mindful of our responsibility to protect our staff and customers. Regards Kerrie Dease

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Perfect service

published

They turned up on time, were professional and fast with no mess. Reasonable price and easy to make an appointment. I have no complaints about the service at all. 10/10

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Kathryn for taking the time to write your great review. Regards Kerrie Operations Manager

Heather E.

Heather E.Sydney, NSW

Excellent service

published

Very happy with all aspects of my phone call to All General Whitegoods, pleasant manner from all the staff that I dealt with. Prompt service with with updates on time frame and fast solution to my problem from Keiran. Thank you Heather

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Heather thank you for the great review. Glad we were able tor esolve the issue quickly for you. Regards Kerrie Operations Manager

Kelmel

KelmelSydney Surrounds, NSW

Fantastic Service

published

Had an issue with my induction cooktop & I called to book a service, they booked me in for a day later in the week & told me I would get a text with the timeframe the night before. Got the text with the 3 hour window which was great because I knew what times to be home & then half an hour before the technician arrived he texted to say he was on his way! No waiting around & getting annoyed, it was fantastic! The technician was polite & friendly & fixed my cooktop issue fairly quickly. The whole experience from start to finish was amazing.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Kelmel, thank you for taking the time to write your great review. Nice to hear our processes to keep customers advised are working. Regards Kerrie Operations Manager

Just Us

Just UsSydney, NSW

Excellent Service and Professionalism

published

Our most grateful thanks to Jay, the excellent technician representing All General Whitegoods, who came today to inspect and repair our dishwasher. Jay rang us fifteen minutes out to let us know that he was on the way. He was attentive to our reports, and followed through on all possibilities, fixed the machine, and cleaned everything up for us. He was cheerful and courteous at all times. Thank you, Jay, for your time, advice and expertise.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Great review, thank you! Jay is a great technician and will appreciate the positive feedback. Regards Kerrie Operations Manager

Very Impressed

published

My LG dishwasher had a broken spray arm And from my first call to LG and All General Whitegoods I have been throughly impressed with their professionalism and courtesy. I was well informed each and every step of the way. No need to chase or sit on the phone for an hour. Very refreshing. Other companies could learn from the customer service of this company. Very much appreciate dealing with them. Thank you.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you very much for taking the time to write your fantastic review. I am very glad we were able to resolve the issue quickly. Regards Kerrie Operations Manager

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Questions & Answers

judy Ashworth

judy Ashworthasked

I would like a service man to check my Andi Oven I live in Bayswater vic 3153 if I could have a phone number please Judy

No answers

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