The Appliance Guys

The Appliance Guys

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The Appliance Guys
4.7

947 reviews

PositivevsNegative
93% · 88353 · 6%
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Return Claim MadeYes · No
Product Quality
4.7
Shipping
4.5
Customer Service
4.7

Reviews

947 reviews
Manuela
Manuela
 

Fantastic customer service

Very punctual and well mannered.
Did the job and cleaned up afterwards…
I highly recommend this company Show details
Josephine
Josephine2 posts
 

Polite, quick & clean

Easy communication, appreciate the sms informing how far away they are.
Polite and professional, worked quietly and quickly. Happy to offer support in the operation of the appliance. Left the area clean and followed my instructions to keep the front door closed when entering/exiting. Show details
Kimble
KimbleSydney, NSW2 posts
 

Expert appliance service

Excellent service. Technician arrived on time, messaged us before arriving, very efficient and checked out the full operation of the oven even thought the call was simply for oven lights
Ron31
Ron31South East Queensland, QLD5 posts
 

Not Happy - Now Very Happy

Not long after submitting my 1st review I was contacted by Jaisen from The Appliance Guys, he was very apologetic, professional and understanding of my situation and as a result I have now purchased the fridge at a very competitive price. Thank you again for the outstanding service.

Your website clearly states that Paypal is a payment option however, on speaking with a consultant she stated that NO paypal is a payment option in spite of your website showing the paypal sign.
I was keen to purchase a large side by side fridge but the payment option I wished to use is not available. your loss. If zero stars were available , then that is my score. Show details

Mary
MarySydney, NSW2 posts
 

Excellent

Really quick & respectful, cleared up after & left no mess, very tidy.
Thank you great service, very professional Show details ·  1
Sadiqa J.
Sadiqa J.
 

Superb performance

They did a great job.
came on time and explained the product usage before leaving. Show details ·  1
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Carole
CaroleSydney, NSW2 posts
 

Instalment of new oven

This experience was excellent, the installers were on time and only took 30 minutes to install the new oven. Show details ·  2
Gary Walker
Gary WalkerSydney, NSW
 

Oven installation

On time, quick and easy to deal with, couldn’t ask for anything better. Show details ·  1
Ellen W.
Ellen W.2 posts
 

Excellent

I was very pleased wth the two tradesmen who attended They assessed the problem had the parts to fix the problem and completed the job in good time thank you Show 2 replies
Bachir E.
Bachir E.Illawarra, NSW
 

Quick and clean

The technician who came to help was really good, immediately identified the problem and fixed it. Also cleaned after he finished. I couldn't have asked for any more Show reply
Carol
CarolSydney, NSW2 posts
 

Efficient

Pleasant. On time, with a phone call prior to arriving. Show reply
Samesame
SamesameSydney, NSW2 posts
 

550 rental deserves a new oven

Quick to Install and good knowledge to do a quick burn and wipe on new appliances esp ovens Show details ·  1
Product Quality
Customer Service
Steven G.
Steven G.2 posts
 

Amazing

All I can say is Wow. Feedback is all positive. Had a few issues with my stove oven and range hood. The appliance guys were very diligent start to finish.
The tech that attended my place, Basem, was very thorough, polite and respectful. Explained everything he was doing and why he was doing it.
Did a better job than I could have expected.
Highly recommended. Show details ·  1
Jikku B.
Jikku B.Sydney, NSW2 posts
 

Awesome service of the stove

The service and the tech(Richard)were really awesome . He just knows what to do. Show details ·  1
Product Quality
bushra k.
bushra k.
 

Amazing job

Amazing service by friendly team. 10/10 would recommend them to others Show details ·  1

Questions & Answers

priestly.robert
priestly.robert

Do you stock parts for older chef select Oven cooktops?

Alex M.
Alex M.

What payment methods do you accept?

I came across the website for The Applicance Guys for potentially buying a new dryer but concerned that half the links for their secondary pages (eg. F.A.Q and Payment Methods, Help & Advice, Track Your Order etc) do not link to any page which is very frustrating and makes me hesitant to purchase from this retailer if they have a website with so many links that go nowhere.

The Appliance Guys
The Appliance Guys   DM   
Ashna G.
Ashna G.

Hello The Appliance Guys

I have moved into this house that has the CHEF royal infra-ray gas top and oven.
I am struggling to understand how the make the oven work.

I don't see an opt to upload a picture, but i really hope to get some help!

The Appliance Guys
The Appliance Guys   DM   

Hi Ashna, Thank you for reaching out.
Please email us at support@theapplianceguys.com.au some photos and what you are struggling with.
Thank you.

See all The Appliance Guys questions

Details

The Appliance Guys were previously trading under the name Stove Doctor until 10th Jan 2022.

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Contact info for The Appliance Guys

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