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25 reviews
Not Happy Jan
Not Happy JanVIC3 posts
 

Terrible. Retractable system broke. Unrepairable. Lasted 3 months. Will purchase a better brand. Show details

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Neville Ward
Neville Ward
 

The wall fitting has deteriorated and the hose reel is fine, can I buy a new wall fitting, if so I need 3. Neville 0418-244660 Show details

Ned S.
Ned S.VIC
 

Terrible product – Do not buy. I mounted it on the wall and it's first use, it wouldn't retract. When I opened it up to see the issue it fell apart. A useless item that should neither be sold nor bought.

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Roy Smith
Roy SmithWA3 posts
 

Disappointed – Purchased 4 of these at a good price. 3 dont retract and have jammed after only 2 months. Very disapointed in this product. Show details

Kevin A
Kevin A
 

Rubbish – I purchased this 30m auto reel from Bunnings at the time as there weren’t many options for a 30m reel & it was a reasonable price. As plenty have stated previously, the retraction action is pretty hit and miss, often requiring multiple attempts to get it to retract the last 5m or so even with the water pressure off/empty. However in the end it… Read more

didn’t even last 6 months before I heard the internal retraction spring fail when I was pulling the hose out to use…..now left with four bracket mounting holes in my concrete wall that will no doubt not line up with the next non-Bunnings house reel I buy. Recommendation: if you do decide to purchase, ensure you don’t wait a year or so to put it up (long story), and make sure you keep your receipt, you will definitely need it!

Rust
RustVIC26 posts
 

Save your money!!! – Absolute cheap Chinese rubbish. If you do purchase one make sure hose is completely empty before retracting or hose will never fully return. Also often tends to get jammed. Spray head like all them now just leaks constantly. Show details

David
David
 

Absolute rubbish – The aqua hose reel worked for about 3 weeks then the hose would not lock In position when you pulled it out out. It would continually retract. Rubbish Show details

PETER SCOTT
PETER SCOTTQLD2 posts
 

Not Happy – I have an Aqua Systems wall mounted hose reel and when I pull it out to how far I want it, it keeps on retracting and it takes about a minute for it to stay still. I have to pull to try and make it stop retracting then when I start hosing it leaks more water than I use to hose. Show details

Bellini dishwasher
Bellini dishwasherWA2 posts
 

Absolute rubbish falls apart & rusts – Mount on wall cloapesd All screws rusted out Won't wind back in Cheap rubbish from bunnings ever again Aqua systems should be taken of the market because of the poor quality product Show details

Carol
CarolQLD4 posts
 

WORST PRODUCT – I bought this hose reel because it was the only 30m one available and is supposedly a Holman product. Within a year I couldn’t pull the hose out without using all my strength. It turns out the plastic holders attached to my brick wall aren’t strong enough and the casing started leaning. I want answers from the manufacturers. Carol Show details

Scott Ruppell
Scott RuppellWestern Australia
 

Rubbish – Absolutely rubbish hose come off the real impossible to do a simple repair its now in the bin. Even if you could strip its down you could never get it back together again. Very poor quality all around only had it 6 months very disappointed Show details

David W.
David W.2 posts
 

Could not find telephone number of manufactor. Or agent – Wanted to contact manufactor. Or agent for advice not confident of correct advice from.bunning.no.i formation on box or instructions for contacting them so very disappointed that I could not get the information.that I.required Show details

Ceds
Ceds3 posts
 

Not worth the hassle – Purchased two and both jammed within months, not easy to fix either. Since then found the drum is unable to fully take the whole hose letting it roll off to the side Had to dismantle so many times they ended up in the bin Show details

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Taylor
Taylor28 posts
 

Very happy – We have 2 of these, price point was great although we did have to purchase trigger nozzle separately. Length is perfect for our needs. Have had no issues retracting the hose and both have remained mounted for nearly 2 years no issues. Best purchase for the garden - I hate winding up the hose and this does the hard work for me as I walk back to turn off the tap.  Show details

jim s.
jim s.2 posts
 

Gets my approval, I have 4 of them – Very good value. Works very well. A point worth noting regards rewinding.... release the pressure first and it will work well.(locks better when hose under pressure) Hose appears flexible, will be interesting to see how it stands the test of time.Of the four that I have purchased, it has now become apparent that the plastic pivot pin, which is… Read more

hollow has started to collapse with the weight on the first one I purchased.Have overcome the problem by inserting a piece of 1/2" aluminium tube inside the pivot pin. (dowel would suffice)

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Phil
PhilNSW2 posts
 

You don't actually get what you pay for – Ok, so we don't have too many retraction problems, just some biggest problem with us is that the wall bracket (plastic) just can't handle the weight of the reel, and it collapses. Show details

Allan
AllanQLD
 

PATHETIC PIECE OF RUBBISH – Purchased the 30 metre retractable hose from Bunnings in December 2020 and fitted it to the wall as per instructions and it initially worked fine. After a few days I found that it would not retract properly so in desperation I lifted the unit, taking its weight and found that the hose retracted properly, then on closer inspection I found that,… Read more

because the plastic housing was so flimsy it was bending at the back where it was attached to the wall and the case had separated at the seam allowing it to fall forward and the hose was catching on the casing which was preventing the retraction. WHAT ARE YOU GOING TO DO?????

Pat
Pat NSW4 posts
 

Cheap Bunnings Rubbish! – We bought two of these after being sick of tangled hoses! Very poor quality on both units as the retraction system won’t lock into position where you require it to. It continually rewinds the hose all the way back in so you spend your time battling the retraction system while trying to water the garden! It’s so very hard to by anything not made in China! Show details

John
John3 posts
 

Absolute effin crap – Talk about rubbish, this takes the minus 5star place, won’t rewind properly, now the wall brackets broke and Bunnings want $27.50 for a new bracket!!,good luck with that!! John M.

neerajkandel
neerajkandelNSW
 

Crap hose reel....lasted only 3 weeks poor quality auto rewind broke No place to replace – Lasted only 3 weeks poor quality auto rewind broke No place to replace and cannot fix waste of money looks great product but no good actually. Cheap and crap Product. Will Never buy an recommend Show details

B__W_N
B__W_N2 posts
 

retraction - fail ! – i am always sceptical of these things ...and told my family so. They just say i am old fashioned. Well this thing lasted two weeks, used it maybe ten times max. The retraction system failed, so now it stays fully wound in, and you can't unwind it as the lock doesn't work. Throw it in the bin. Show details

David
DavidQLD2 posts
 

Suckered – I bought 3 - my wife complained of having to drag the previous hose around the house and then she never could roll it up - so I thought hey presto! The product looked good and I decided with 3 the use would be dramatically reduced - we also aren't avid gardeners so the product would probably be under utilised and thus last as long as a more… Read more

expensive product - wrong! None of them retract properly - I think the neighbours chuckle behind the curtains when they see me doing the best impersonation of a contortionist..

Garden Hoses

Find out how Aqua Systems 30m Auto Hose Reel compares to other Garden Hoses

Know better, choose better.

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Geoff A
Geoff A
 

Almost lasted a week – Bolted it to the side of my deck. Pulled it out to water the garden each night for 5 days. When retracting on the 5th day it jammed. It will neither go in or pull out. I will attempt a repair but are not confident. Back to the manual hose hanger. Show details

Drew
DrewNSW3 posts
 

Buy cheap buy twice – One of the cheapest auto hose reels at Bunnings and now I know why. Spend more one reputable ones because once this tangles in the casing you're stuffed and I see I am not the only one to experience this. Look for one which offers a guarantee or support if you run into trouble. Show details

Jason
JasonTAS16 posts
 

Don't expect more than 12 Months – We were relatively happy together for 12 months. I know that she wasn't the best lookin' girl in the street, and maybe sometimes she didn't want to stay out when she should've, but we were always able to get on with it and work through our issues. Sure I swore at her every now and then but never once did I beat her or mistreat her in any way so I… Read more

was both surprised and more than a little heartbroken this week when her inside got all tangled up and she was unable to survive surgery.

RIP April Aqua-Systems

:'-(

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