Aquaport Signature Filtered Water Cooler AQP-24CS

Dribble – So incredibly slow to pour a glass of water. Everything else works ok, water is cool etc but I don't have the patience to stand and watch water dribbling out of a small tap. Rang Breville to see if there was any way of adjusting this and stayed in postion 9 for so long I finally hung up. I think their customer service is much like their watercooler.  Show details

2 machines and both have blocked taps only for the cold water nozzle – I have purchased my first machine a year ago and before the year was out, the cold water tap was completely blocked. I had it replaced with another new one and only 5 months into it the same thing is happening. Do these machines have this type of problem? I almost thinking I will ask for my money back and buy a different brand. Does anyone have any thoughts? Show details

Hopeless product -so make sure you buy Product Care! – We are on to our fourth Aquaport bench water chiller in 5 years! I hear you ask the question: "Why persist when you've had continual problems with them?" Well the answer being is that each time we have had Product Care and have been able to use this to buy another in its place. They all seem to give up the ghost just after the 12 month warranty. Unfortunately, there is not a lot of choice in the way of bench top water chillers. Show details

Apuaport deluxe filtered water cooler – I purchased this product to eliminate having two filter jugs, one in the fridge one ambient. After twelve months the timer stopped working so I emailed but got no response. Now after only nineteen months the whole unit has stopped working. I have sent another email but don’t expect a response. I’m thoroughly disappointed with the life of this… Read more

product. Thoroughly discussed with the company not responding. I can not recommend this product totally disappointed.

Buy the extended Warranty! – We used the sunbeam filter and chiller for years from The Good Guys and it was great when it worked but same deal.. it breaks down after 12 months. Got the extended warranty so easy to swap over when it broke but Sunbeam stopped making them so the Aquaport was my only option. I gave it a go. Well this is my 2nd Aquaport (replaced under warranty)… Read more

but this one only lasted nine months and the new machine has been changed so there are two separate filling spouts, one for cold and one for room temperature. The old model used to have a single piece that joined both spouts together so filling bottles was easy and fast. That’s the biggest issue with the new machine. I don’t mind taking it back as long as I’m still covered by warranty. I just don’t see anyone making a better product if it hasn’t worked thus far which is a shame. The speed of this one and not being bottle friendly is quite annoying but we will soldier on as it’s easier to use than the re-fillable filter jugs for the fridge.

Works well...when it works – This product, when it is new, works very well. Water is surprisingly well chilled, and is dispensed at a decent rate. The cooling fan isn't too noisy, and all is generally good with the world. Until, at around the 12 month mark, the cooling function simply becomes tired of living, and gives up on life. The unit then reverts to being a $200… Read more

benchtop water bucket with a tap attached.

I purchased an extended 3 year warranty on mine, and I'm glad I did, because I'm now onto my 3rd unit.

Support from the manufacturer when contacted (both by myself and the seller, Appliances Online, on my behalf) was a complete wasted of time. They had very little interest in assisting me, and the poor customer service reps I spoke to didn't seem too surprised that the unit had failed.

These units are garbage, and are engineered for catastrophic failure right around the warranty expiry date. Don't waste your money, or if you do, get the extended warranty.

Don’t buy this – This lasted 12 month, then water tap stoped working and I could not find any assistance. So waste of money I am extremely unhappy and upset. You keep asking me to write more, there is no more to say, poor quality water cooler, it should at least be replaced,but I lost my receipt.  Show details

water filter bottle review – Just wanted to find out why the blue light is staying on all the time, otherwise really like our water filter. We like the fact we can have room temperature water and also cold water as well. It is also good when people visit and you can give them a nice glass of filtered water, either room temperature or cold.  Show details

This product is a dud – I echo previous comments 2 months out of warranty and have to thrown this water cooler out along with the $210 it cost me. Yes previous model was great. It's an utter disgrace that this maker keeps churning out these inferior coolers. Please do not buy instead go and buy bottled water you will save money on power and filters.  Show details

Poor purchase decision :( – Possibly the worst $200 worth I have ever spent! But my previous Aquaport model was great! This new model never chilled enough in the summer, and had an occasionally DREADFULLY noisy fan - unlike the quiet version I had for 4 years. In addition, just after the guarantee expired, I got the very common flashing blue light issue. Purchase is NOT… Read more

recommended, as it seems these problems are not yet fixed ! It's reasonably well built internally, and looks like it may be safe electrically. The power supply containing the mains connections looks like a well insulated and sealed switch mode 9V/3A supply. On my unit, it seems like the negative temperature coefficient (NTC) temperature sensing element, buried under the water chamber, or its associated circuitry, is faulty, (I am an electrical engineer - so I have no potential safety issues in disassembling it myself, but DON'T do it if you are not qualified to work on mains equipment.). I might even be able to repair it!

Still not sold on this one? – We've always had a counter top water filter and after 2 x Sunbeams blowing up and then obviously being discontinued thought we would try something new. The Aquaport has been doing the job and was relatively cheap, but it's all about the filter at $40 a throw. I'm sitting on the fence for now, $200 isn't a large investment try for yourself?  Show details

Too expensive and breaks down – Very expensive item Broke down just after 12 months Stops cooling Emailed the company and left a message and no response. Very disappointing. I have checked out other peoples comments and quite a few people say that the machine stopped working after warranty ran out. The filters cost over $30 and the unit alone is almost $200. Do your reservation before buying and check the reviews.  Show details

Best one we've had yet – This is our 3rd water filter, the first without a pump, so we're hoping that means a more robust and longer lived product. This is not the kind of filter you fill up and can drink straight away, with no pump you have to let the water filter thru the sand filter, take about 10 mins to fill the tank. But once filled your ready to go. Some issues… Read more ·  1

are - Can't fit bottles under the spout, this is made for glasses only, but we just slide it ti the edge of the bench and fill from there. Have tried the cooler function, and it works but it's not a priority for us, we fill our bottles the night before.

Filtered water has almost no taste, so it seems the filter is working as designed.

Totally disappointed! – Bought from Good Guys as we couldn't replace Sunbeam that we had > 3 years. $200 later and many attempts to run the water through the filter (recommended instruction followed) water tasted disgusting!!!! We use filtered water for tea, coffe drinking and cooking, so after several attempts and draining and refilling without success, back it went to Good Guys!! do not recommend this product at all!!