Articture
5 reviews
Scammers Buyers BEWARE – I purchased 2 x bedside table lamps. Articture debited my card immediately however no confirmation email has been received. The order number they supplied when I submitted my payment doesn't exist when I "track my order". They have not responded to any emails and this is a scam. BUYER BEWARE - stay away.
Stolen my money – I purchased a lamp from Articture. After sending them multiple emails because I never received my order, they responded saying they were out of stock. I asked for a refund and they have refused. I wish I saw the reviews before I purchased. Absolute scam website!!
Product not as advertised. Costly refund policies – I ordered a set of 3 canvas art prints from Articture after previously being happy with bedding I purchased through the same website. What I received looked like a very poor recreation of the image of the art on the website. The image on the website had large colour blocks with chunky brush strokes, whereas the product received looked more like… Read more
paint blotted on a page with tissue paper (or like paper mache). Also, the website had one of 3 panels with a gorgeous teal colour but the product I received was very much blue. I returned the three prints, but had to pay for shipping ($16.65) and they charged a ($25.39) restocking fee. I had also been charged an international transaction fee by my bank because the company is USA merchant ($15.23) so, all up, the experience of finding out the art they sell looks nothing like what is advertised cost me a total of $57.27.
Poor quality lamp for $299 – Purchased a halo light worth $299. After less than two years it doesnt want to turn on anymore. Really poor quality from china. For that price i would expect it to last at least 5 years. Warranty is only 1 years so they didnt want to replace it.
It’s a big scam – Terrible customer service I bought a lamp, it’s been 14 days and they haven’t even shipped it. On their website, they it ships from Australia, while clearly that’s a lie. Because when I contacted them to follow up, they said we don’t have the product yet and the situation is beyond our control Another words, they’re importing from China and it… Read more
takes time. I’m frustrated because I paid $300 for a lamp, I thought the company is high quality enough to post it quickly. But I was wrong. I then asked for a refund, but yet to receive a response.
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