- Sign in
- Write a review
Reviewer Photos & Videos
- More
My third rug purchased with Miss Amara. 10 stars!
Personalised service from Tatiana from the beginning of my selection process and following up right through to the end at delivery . I am so happy with the Elisha rug that Tatiana helped me to select . It is exactly as depicted on the website and online tool with the look and feel that I was after . The pattern is a bit forgiving with dog fur between vacuums which i wanted too. The navy and grey is subtle and I love how the bronze flecks pick up the wooden floors . Very happy !
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
- 5 reviews
- 4 likes
Gorgeous Rug
So happy with my purchase of the Ingrid rug! It arrived quickly and was exactly as it was in the online pictures. Very impressed with the product selection and “try it at home” feature which made making a decision so much easier. Will definitely purchase from Miss Amara again x
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
- 2 reviews
Beautiful rug!
Super soft and luxurious rug. Great price. Would recommend to anyone looking for a new rug.
- Product Quality
- Incentivised Review No
Amazing service
Amazing customer service so prompt and helpful. Beautiful quality rugs.
- Product Quality
- Incentivised Review No
- Return Claim MadeYes
Find out how Miss Amara compares to other Home Decor Shops
Know better, choose better.
Customer service
Wonderful customer service! Very efficient and responsive.
Rugs are also amazing quality!
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
- 2 reviews
Excellent service
Fantastic service, The colour of the rug was not right in my room, returns process was wonderful.
- Product Quality
- Incentivised Review No
- Return Claim MadeYes
Hi Nicola, thank you so much for your gracious review! We're so glad we could create a positive experience for you despite needing to return your rug! We truly appreciate you and look forward to seein...
Read moreg you shopping again soon! - Kyle from the Miss Amara Team- 3 reviews
Looks fantastic great quality
Love the quality
Didn’t take long to get delivered from order
Communication was good on update of delivery
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
Hi Janine, thanks for your review! Your space is absolutely beautiful, and your new rug goes perfectly in your home! We're so glad to hear that you are happy with your purchase and our service! We loo...
Read morek forward to seeing you on our website again soon! - Kyle from the Miss Amara TeamGreat service
It is a bit daunting choosing a rug from a website, but the process was made so easy using their design service. I reached out through their website chat, sent some images of the space I wanted the rug in, and within 24 hours I had a list of rugs to look at along with 3D images of the rugs in my home. I am still waiting for the rug to arrive, but very impressed so far...
- Incentivised Review No
- Return Claim MadeNo
Thanks so much for your review, Steph! We're glad that you are happy with our free styling service and our virtual rug styling tool! It's our mission to help you find the perfect rug for your space an...
Read mored we're glad to be of help! We hope you get your rug soon, and in case you need more help, you know how to reach us! - Kyle from the Miss Amara TeamLove my new Bobbie rug
It took me months of contemplating before finally committing to purchasing my Bobbie peach and ivory rug, with the amazing help of the stylist team who helped with sizing and suggestions. It was so helpful being able to see photos of the rugs in the homes of other people as well. The team were in constant contact, delivery was super quick and the rug has transformed my living room.
- Incentivised Review No
- Return Claim MadeNo
Hi Maja, thanks for your review! Your space is absolutely beautiful, and your new rug goes perfectly in your home! We're so happy to hear that our Styling Team was able to help you choose the perfect ...
Read morerug for your space! We look forward to seeing you on our website again soon! - Kyle from Miss AmaraFind out how Miss Amara compares to other Home Decor Shops
Know better, choose better.
Great quality, well priced product and fantastic service
I don't often write reviews but I have been so impressed with Miss Amara that I felt compelled to write one. I've bought 2 rugs now, both of which have arrived quickly and as advertised. The access to assistance via the website and also via the styling team is fantastic. My most recent purchase ended up being too small for my room so I returned it for a refund and purchased the larger size. The refund process was smooth and straight forward. I will definitely use Miss Amara again next time I'm in the market for a rug!
- Product Quality
- Incentivised Review No
- Return Claim MadeYes
Hi Chris, thank you for your review! We're delighted that you are happy with our free styling service! It's our mission to help you find the perfect rug for your space and we're glad to be of help! We...
Read more're so happy to hear our Customer Experience team was able to sort this out for you quickly! We hope you get your rug soon, and in case you need more help, you know how to reach us! - Kyle from the Miss Amara Teamfantastic customer service
Even though I had to return my rug due to ordering the wrong size, Katherine explained the refund process and answered all of my questions.
Appreciated her friendly manner.
- Product Quality
- Incentivised Review No
- Return Claim MadeYes
Hi Rose, thanks for your review! Great to hear you're pleased with your overall experience - so sorry that the rug didn't suit this time! We're so happy Katherine was able to give you 5 Star service! ...
Read moreShe's really great and we're lucky to have her! Hoping you'll be able to find something else you'll love on our website! - Kyle from the Miss Amara Team- 6 reviews
- 1 like
Excellent customer service
Needed assistance with a delivery and received a reply on the weekend! Such friendly, personal and professional service. Contacted courier company to ensure secure delivery of my purchase. Thanks so much Shaheena and Jordan for all your help.
- Incentivised Review No
Hi Nessa, thanks so much for your feedback! Our Customer Experience team really does their best to get back to our customers as quickly as possible - so glad you're happy with our service! We're delig...
Read morehted that Shaheena and Jordan were able to give you amazing service - we're lucky to have them! Should you need any more help, feel free to reach out to us again, anytime! - Kyle from Miss AmaraFind out how Miss Amara compares to other Home Decor Shops
Know better, choose better.
Love my new rugs and wonderful service
Have purchased 4 rugs from Miss Amara and I am very happy with all. Rugs arrived within reasonable amount of time with delivery advice communicated at all stages. Very professional quality service of very beautiful quality rugs
- Incentivised Review No
Hi Sue, thank you so much for your kind words! We're absolutely thrilled to hear you are in love with your rugs! It's heartwarming to know that you have trusted us to furnish your home with our beauti...
Read moreful rugs. We do our best to get our lovely rugs to our customers' homes as soon as we can, and we're happy that you loved our service! We look forward to seeing you on our website again soon! - Kyle from the Miss Amara TeamGreat customer service and very helpful
The rugs are beautiful! I received fantastic customer service from the start and when I wanted to return my rug. Also received great follow up emails making sure I was satisfied and helping me choose a rug to suit my kids room. Thanks so much.
- Product Quality
- Incentivised Review No
Hi Dee, thank you so much for your gracious review! We're so glad we could create a positive experience for you despite needing to return your rug! Our Customer Experience Team aims to provide all nec...
Read moreessary updates to keep our customers informed at all times! We truly appreciate you and look forward to seeing you shopping again soon! - Kyle from the Miss Amara TeamAmazing customer service
Fir an online service, the customer service is very personalised, prompt and well done. I felt looked after the whole way!
- Product Quality
- Incentivised Review No
- Return Claim MadeYes
Thank you so much for your lovely comments, Nicole! Our Customer Experience team is a passionate bunch, so we're so happy that you feel this way! Thanks again for your patience, please reach out if th...
Read moreere's anything else we can help with! - Kyle from the Miss Amara TeamQuestions & Answers
Has anyone bought the tumblelux rugs that are meant to be washable? Would love to know how good it looks after a round in the washing machine.
Where is my rug
Hi Sue, we can see there was a delay with your delivery and that after consultation with you and the courier we managed to get it sorted! We are so sorry for the delay! - The Miss Amara Team
Hi I have had my lovely Miss Amara rugs for a year now. They are highly textured and now regular vacuuming is not enough to keep them cream coloured. How do I clean them well without making them pill please?
Hi Susan, we're so glad to hear that you're enjoying your Miss Amara rugs! After a year of wear we would recommend a professional clean to keep your rugs looking fresh and like new. This will ensure t...
Read morehat the type of treatment used is suitable for the fibres of your rugs and prevents damage such as pilling, and help you enjoy your rugs for years to come! - The Miss Amara TeamGet an answer from our members and Miss Amara representatives
Details ·
Extra Information
Other Home Decor Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Thank you so much for your lovely comments, Chelsea! Our Customer Experience team is a passionate bunch, so we're so happy that you feel this way! Thanks again for your patience, please reach out if t...
Read morehere's anything else we can help with! - Kyle from the Miss Amara Team