The installer Ryan was conscientious and methodical in completing the job. He kept in touch to make sure everything was perfect. He cleaned up afterwards. Can’t expect any better service. Great job. Highly recommended

We went to Deco Rug last weekend to look for the rug for my parents’ new granny flat. My parents did have different views on the patten of rugs so we had to drive back to exchange for a different pattern. Alex and Angela looked after me. They are professional and very patient with us until we found the rug which pleased everyone. It is my second time shopping there and certainly I will go back again for my next one

We had new carpet in our house from Decorug Prospect. Through out the process from selecting new carpet to installation Alex has been amazing and accommodating. We would highly recommend Decorug Prospect.

Yasin and his partner did an outstanding job laying hybrid flooring in my home. Their professionalism and attention to detail was second to none. Yasin was very knowledgeable about the product. Would highly recommend. Thank you.

Many thanks to Yasin and his partner for the outstanding job they did laying the floor at my hair salon. They arrived at the exact time they said they would on both days and their customer service and attention to detail was second to none. Would highly recommend. Thanks again.

We recently placed an order for plantation shutters, new carpet and a rug. After shopping around at various outlets we returned to Deco Rug and worked through our needs and budget with our sales consultant Wayne. We found that his quality service, perseverance and dedication made our experience much more positive. He was helpful and determined, he provided a competitive price. Our final decision to proceed with our order was largely based on how well Wayne represented the company and worked with us to ensure that we were happy with our purchase. Excellent service and communication. We now hope that this flows through to the final installation. Thank you

I couldn't be any happier with the quality and installation of our Plantation shutters through decorug. Great work at the Team from Marsden Park. Special mentions to Jackie for her great advice and Adam for the installation.

Cheers
Ritesh

A big thanks to Yasin he and his partner where terrific. Very helpful and did a great job. The asked loots of questions about what we wanted and explained what would look best. Looks great boys. Thanks
Mark

Do not buy anything from this company problem after problem they ripped me off $1600 very unprofessional and bully’s even when I called head office they were very unhelpful and I lost $1600 of my hard earned money

We purchased in Helensvale shop the employees was very helpful and friendly. Good quality for good price. Nice and thick, got good texture.
I’m extremely happy with the rugs I went back and we bought and other one as well.

The best customer service experience I have had. Not only did Alex from the team sell me a carpet he understood what I wanted and delivered. I definitely will recommend others to you.

I have recently ordered verishades through Decorug. Customer support from head office has been poor. I requested a summary of my order after the check measurement via email, as i had made a couple of changes following the initial consultation. I never received the email. My simple requests have been ignored and the representative seems to have no understanding of the product. This has made the whole process stressful.

Hybrid flooring purchased from Tuggerah Decorug store. Great service from the beginning.
Installer Gerard was fantastic and put it the hard work to ensure the old and new floor were level and perfect for inatalling. Highly recommend Deco rug and installer for any job.

Was served by Alex at the Prospect DecoRug store. Excellent & warm service since we walked in. He made helpful suggestions when we were hesitant & helped us pick out the perfect rug. Nothing was a hassle for him, he layed out a few rugs for us to see which I appreciated. He even carried my rug to the boot of my car. Would recommend!

Went into Decorug at prospect and the service he provided was above and beyond. He took his time and nothing was a trouble for him. He helped choose a rug that matched perfectly in our bedroom

Ordered hybrid flooring from Auburn Decorug, with installation done by Sri and his team. The job was done very well and I am very happy with the results. Would recommend!

Hybrid flooring From Taren Point store. Installed by Ryan and his team at Gymea Bay. Very happy with the product and quality of work. I would highly recommend. They did a great job and cleaned up before they left.

New Hybrid flooring in my nail salon looks terrific, installers did a very professional job.Sri and his team were fantastic, I would recommend this to anyone who wants this type of flooring