Artusi ABBQ1MB
VerifiedMPNs: 842130 and ABBQ1MB2 reviews
Cosmetically. Looks good. Had to adjust the burners for better flame which was easy enough. Main issue has been how much fat bypasses the collection tray and drips below the bbq. Have to put another tray underneath to stop it dripping into lower levels. An example of how much comes out after one bbq session with fat collection tray not overflowing.
Purchased in for $2,300.
- Even Heat Distribution: Yes
Hi, do you feel that amount of oil in the picture is normal to be leaking from the underside of the BBQ. If that tray wasn't there then it would drip down into cabinets below. Or do you believe this is not normal and there is a fault with the BBQ
Hi, thanks for getting back to us. Based on the photo provided, we believe this is within normal operation. However, if you are unsure, we can arrange for a qualified licensed technician from our service network to come out and investigate. Kind regards, Team. Artusi
Avoid Artusi especially this product. Never worked properly from day 1. Had to manually light the right hand side of each of the four burners. Had two different service agents look at it after a part sent by Artusi. Still did not fix the problem. Under their apparent discretion, Artusi will not replace the appliance. The after sale service (after three months of frustration) was appalling.
Purchased in for $2,600.
- Even Heat Distribution: Yes
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Hi! Thank you for taking the time to contact us and share your feedback. As you know, the BBQ is equipped with a drip tray designed to collect oils and fats during cooking. However, if you feel that the amount being collected is excessive, please feel free to contact our Customer Care team for further assistance. You can reach us at customercare@wwa.com.au, or alternatively, you can lodge an After Sales Service Request form via our website by clicking here: external link Kind regards, Team Artusi