Swift pre-heating speed
2 or 4 burner option
Easy to use
Reviewer Photos & Videos
Great BBQ and awesome support
Just received the 4 burner and love it. The support from the Crossray team is fantastic in case you do need anything. Highly recommended and I don’t recommend much … enjoy!
Purchased in July 2021 for $1,700.00.
Great BBQ & Great Company to Deal With
This is a great product. In the early stages I noticed some of the enamel on the side panel was chipped and Brandon quickly agreed to replace the whole unit without any fuss. I cannot recommend this product or company highly enough.
After much research, we decided on this BBQ because of its design and innovative method of cooking. Brandon was very helpful in providing product dimensions and options, as I was building he BBQ into an outdoor kitchen/alfresco setting.
Cooking results are fantastic. I use the hotplate for stir-fry vegies and also some meats (such as crumbed lamb cutlets, and occasionally sausages), and use the grill for anything you would traditionally grill - meats, sausages.
I chose the natural gas option. One infrared burner was difficult to light, and a...phone call to Brandon provided a recommended solution - to clean out the jets. This worked, but had it not, Brandon was going to ship a replacement set of jets. Cleaning is very easy with a large tray that collects the fat and the tray is easily scraped out after the BBQ cools. The design of the BBQ is elegant, and the assembly is easy because of the inherently good design, and clear instructions provided.
Purchased in August 2020.
Quick and convenient cooking
Thoroughly enjoy cooking on this bbq. It heats up to the desired temperature quickly and with the large surface area - as i can also use the top rack to cook (i have the 4 burner) - the meal is cooked in no time. I have hardly used the oven since purchasing this bbq especially when im strapped for time. So far i have cooked meats, veggies and pizzas and they turned out great and tasted delicious. Definitely didnt taste like food cooked on an open gas bbq but a lot more flavorsome. Easy to clean and looks great on our porch too.
Purchased in May 2021.
The Best BBq In Australia
The Crossray BBQ cooking system is the best i haved used. No burners to worry about, the BBQ provides incredile heat and very quick cooking times.It has a top level good for sausages and vegtables etc and the main level for meats etc. Windy days does not worry, it no burners blowing out etc. All meats dont dry out because there are no flames to burn and dry the meat out , only infrared heat . You can cook anything , pizza, cakes , roasts and anything you can cook in your inside oven.
I would recommend this BBQ system to anyone, its absolutely fantastic.
Purchased in February 2021 at Crossray website for $1,299.00.
Leaves our guests wanting more
We have had the crossray now for five months and never had a bad meal - from delicate fish to large steaks this BBQ is amazing. Leaving the food moist and with so much flavour.
Purchased in November 2020 at Bunnings Warehouse.
Great Customer Support
Purchased the 4 burner (built in) for our new alfresco area, great looking BBQ and the crossray design is fantastic as its almost eliminates flair ups. Had a few issues with the first unit and as stated by many reviews on here Brandon from Thermofilm made sure it was all sorted with a few simple emails.. ended up replacing the whole unit with no questions.
If you find it gets super hot even on low and you don't want to have to cook on the top section I suggest to convert it to Natrual gas as we found it reduced the heat just enough to make it ...perfect for all cooking (top or bottom). One important suggestion for anyone planning on plumbing it in to Natural gas, get your plumber involved early and to look at the bbq onsite as the instructions that came with the natural gas kit are incorrect (they are for the old model) and resulted in requiring a return visit from my plumber at an additional cost to change the location of the gas connection / reinstall flex pipe inside bbq. I also had to replace part of the joinery sub straight drilled to suit and update the stone order to change the location of the gas flex holes which could of been avoided with earlier inspection! Overall great value BBQ for the price point, clean modern design and fantastic customer service would recommend to anyone.
Purchased in January 2021.
This BBQ is by far the best one I've ever had.
The heat is even throughout the surface and it gets very hot so I often end up using the top shelf instead. Quality seems to be spot on as well, but I've only had it for 6 weeks, but so far so good.
Purchased in December 2020 for $4,500.00.
Best BBQ I have ever had.
My Pizza was done in 8 minutes. Excellent
Cooked a whole chicken on the rotisserie. 1 hour. Perfect
Veggies were beautiful, but had to keep an eye on them, so they didn’t burn
Had trouble getting it above 220 degrees C after 20 minutes on high. Emailed Crossray, and Berndon was very helpful, and sent me new jets. Now it gets to 300 degrees C in under 10 minutes.
Purchased in January 2021 at Bunnings Warehouse Retail Stores for $1,299.00.
Love the new barbie.
I bought the 2 burner through Bunnings at the end of November and love it. The heat is generates is amazing and so quick to get to premium cooking temp. We do a lot of steaks, pork, chicken and lamb and we have noticed a very big difference in the flavour we get. I have just bought the rotisserie and it does pork perfectly. I had a small problem with a screw not fitting in the fat tray. Spoke to Brandon at Crossray and received a replacement in the post immediately. Top product top service. Cant go wrong.
Purchased in November 2020 at Bunnings Warehouse.
If I could give this ten stars I would have. build quality is great, you have to build the cabinet, but it was easy enough. As soon as I built it, I put a steak on it for lunch. And I was gobsmacked and very excited, with my first bite, it retains a lot more juice than an ordinary gas barbie. you get restaurant Quality taste, and I am one happy chappy.
Purchased in December 2020 for $1,299.00.
Not only is the bbq great, the customer service is exceptional. My hood was damaged and Brandon Lee from customer service sorted it out straight away. Great product backed by great after service.
Purchased in November 2020.
What a BBQ!!!!!!!
Wow what a BBQ, from the classy construction and modern look, down to the ease of assembly.
But is it cracked up to all the talk, yes! yes! yes!
We have cooked magnificent rib eye steak on it, never tasted better, lamb chops, butterfly chicken, salmon, kebabs, snags and hamburgers and never owned a BBQ that cooks better pizza than this baby, it heats up quickly, cooks the meat even throughout and seems to retain the juices so well.
Also cleaning really is a breeze if you follow the instructions, can"t stop cooking on it!!!
Brandon from Crossray was so helpful and knowledgeable every step of the way, from the order and delivery and the best way how to use and cook on the BBQ.
Thanks so much.
Purchased in November 2020 for $1,299.00.
Best BBQ available
Reviewed BBQ options across all brands to replace our Webber. We bought the Crossray 2 burner about a month ago: used most nights instead of the stove, so gets a lot of use: The two burner gives about the same cooking area as our old 4 burner because the Crossray heating means we are cooking on the racks more effectively.
Pork ribs: 45 min; Portuguese chicken: 20 min; Porterhouse steak: 2min each side max
Weight is not excessive, so it can easily be moved around but not move while being used
Easy to put together- yes it is IKEA proof and the directions work
Easy to clean compared to both the Webber and standard 4 burner we had.
Very quick to reach cooking temp and does not burn the food.
Easily the best bbq we have ever had
Purchased in September 2020 for $799.00.
As a professional chef I was incredibly excited about purchasing this bbq. I spent a long time doing my research and decided the crossray could be the perfect outdoor bbq. The concept is fantastic, I am sad to say that the quality however does not match the price. I purchased the built in 4 burner at considerable expense and designed my entire outdoor kitchen around it. The bbq arrived and the burner control knobs were damaged. These were replaced by the distributor and easy to install. However within 3 months one of the LED lights on the front...has also failed. Also and more importantly the bbq itself appears to be badly designed or manufactured. The two top racks do not fit neatly, they are too short (or the bbq is too wide) so they only just fit on top of the grooves and with the slightest knock (rotating food) they fall down onto the main cooking area and end up ruining all the food on the grill. I've had to remove them for good now. I'm absolutely devastated, I designed my built in kitchen around this piece and was hoping to use it for many years but now I hardly use it.
Questions & Answers
Still getting familiar with our new 4-burner gas Crossray bought online due to pandemic. Already we can state it's the best brand we've ever owned. Just wondering how people line their drip trays. Can't find anything that fits just right, or a foil that is sturdy enough.
Hi Mary, thank you for your comment. Would it be possible if could write a short review on the product.
Also, you can use regular foil or sand to line the drip tray,
Get an answer from our members and Crossray representatives
- As a default, the Crossray Infrared is powered by LPG bottles (liquid petroleum gas) but can be converted to natural gas
- 2 or 4 burner options available, depending on how much cooking space you require. More burners allow you to cook a greater quantity and variety of foods.
- The BBQ is portable, so you can cook up a feast on a day trip to the park or while away on holidays
Points of praise for the Crossray Infrared:
- The Crossray Infrared heats up quickly, allowing many people to get their BBQ up and running without leaving their family and friends to wait around impatiently
- Reviewers who purchased this product were impressed with the outstanding customer service they received when contacting the company about any issues they encountered
- Many reviewers thought the BBQs were great value for money and appreciated the competitive pricing.
The Crossray Infrared BBQ range has made quite the impression on reviewers, with an outstanding 4.9-star overall rating. Standout factors which helped to achieve the 2021 ProductReview award include a fast-heating speed, effortless ease of use and reassuring safety features.
|Category||Gas BBQs||Gas BBQs||Gas BBQs||Gas BBQs|
|Cooking Plate / Grill Material||Aluminium and Porcelain / Ceramic||Aluminium and Porcelain / Ceramic||Cast Iron||Cast Iron|
|Features||Grill, Hooded, Infrared Cooking, Temperature Gauge and Warming Rack||Grill, Hooded, Infrared Cooking, On Wheels, Storage Cabinet and Temperature Gauge||Grill, Hooded, Infrared Cooking, On Wheels, Storage Cabinet, Temperature Gauge and Warming Rack||Grill, Hooded, Infrared Cooking and Temperature Gauge|
|Dimensions||560 x 635 x 505 mm||1255 x 1405 x 505 mm||1255 x 1685 x 505 mm||560 x 910 x 505 mm|
|Weight||28 kg||38 kg||48 kg||33 kg|
|Number of Burners/Zones||2||2||4||4|
|Gas Rate||26 mJ/hr||26 mJ/hr||13 mJ/hr||13 mJ/hr|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Stainless Steel||Stainless Steel||Stainless Steel||Stainless Steel|
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