Swift pre-heating speed
2 or 4 burner option
Easy to use
Reviewer Photos & Videos
Best BBQ I have ever had.
My Pizza was done in 8 minutes. Excellent
Cooked a whole chicken on the rotisserie. 1 hour. Perfect
Veggies were beautiful, but had to keep an eye on them, so they didn’t burn
Had trouble getting it above 220 degrees C after 20 minutes on high. Emailed Crossray, and Berndon was very helpful, and sent me new jets. Now it gets to 300 degrees C in under 10 minutes.
Love the new barbie.
I bought the 2 burner through Bunnings at the end of November and love it. The heat is generates is amazing and so quick to get to premium cooking temp. We do a lot of steaks, pork, chicken and lamb and we have noticed a very big difference in the flavour we get. I have just bought the rotisserie and it does pork perfectly. I had a small problem with a screw not fitting in the fat tray. Spoke to Brandon at Crossray and received a replacement in the post immediately. Top product top service. Cant go wrong.
If I could give this ten stars I would have. build quality is great, you have to build the cabinet, but it was easy enough. As soon as I built it, I put a steak on it for lunch. And I was gobsmacked and very excited, with my first bite, it retains a lot more juice than an ordinary gas barbie. you get restaurant Quality taste, and I am one happy chappy.
Purchased in December 2020 for A$1,299.00.
Not only is the bbq great, the customer service is exceptional. My hood was damaged and Brandon Lee from customer service sorted it out straight away. Great product backed by great after service.
Purchased in November 2020.
What a BBQ!!!!!!!
Wow what a BBQ, from the classy construction and modern look, down to the ease of assembly.
But is it cracked up to all the talk, yes! yes! yes!
We have cooked magnificent rib eye steak on it, never tasted better, lamb chops, butterfly chicken, salmon, kebabs, snags and hamburgers and never owned a BBQ that cooks better pizza than this baby, it heats up quickly, cooks the meat even throughout and seems to retain the juices so well.
Also cleaning really is a breeze if you follow the instructions, can"t stop cooking on it!!!
Brandon from Crossray was so helpful and knowledgeable every step of the way, from the order and delivery and the best way how to use and cook on the BBQ.
Thanks so much.
Purchased in November 2020 for A$1,299.00.
Best BBQ available
Reviewed BBQ options across all brands to replace our Webber. We bought the Crossray 2 burner about a month ago: used most nights instead of the stove, so gets a lot of use: The two burner gives about the same cooking area as our old 4 burner because the Crossray heating means we are cooking on the racks more effectively.
Pork ribs: 45 min; Portuguese chicken: 20 min; Porterhouse steak: 2min each side max
Weight is not excessive, so it can easily be moved around but not move while being used
Easy to put together- yes it is IKEA proof and the directions work
Easy to clean compared to both the Webber and standard 4 burner we had.
Very quick to reach cooking temp and does not burn the food.
Easily the best bbq we have ever had
Purchased in September 2020 for A$799.00.
As a professional chef I was incredibly excited about purchasing this bbq. I spent a long time doing my research and decided the crossray could be the perfect outdoor bbq. The concept is fantastic, I am sad to say that the quality however does not match the price. I purchased the built in 4 burner at considerable expense and designed my entire outdoor kitchen around it. The bbq arrived and the burner control knobs were damaged. These were replaced by the distributor and easy to install. However within 3 months one of the LED lights on the front...has also failed. Also and more importantly the bbq itself appears to be badly designed or manufactured. The two top racks do not fit neatly, they are too short (or the bbq is too wide) so they only just fit on top of the grooves and with the slightest knock (rotating food) they fall down onto the main cooking area and end up ruining all the food on the grill. I've had to remove them for good now. I'm absolutely devastated, I designed my built in kitchen around this piece and was hoping to use it for many years but now I hardly use it.
Amazing design with a competitive pricing
I’m really happy with my outdoor kitchen design, the build and thought in this outdoor kitchen was amazing. I would recommend this outdoor kitchen and the CROSSRAY bbq to anyone on the market for a new bbq or kitchen. Thumbs up CROSSRAY !!!
What an upgrade
After 14 Years of cooking on an old style of BBQ it was time for a new & up to date one, that I could build into a outdoor kitchen. The guys at Crossray were very helpful. Thank. I am looking forward to show it off to my mates.
Purchased in October 2020.
Great Customer Service
We purchased the 4 burner trolley BBQ and have had it for approx 3 weeks. We have cooked steaks, sausages and pork ribs and have been totally impressed. We did have a problem with number 4 burner initially, one phone call and 24 hours later a new burner was delivered and no further issues. Love the BBQ and great customer service!
This BBQ keeps getting better and so does the service...
When we first got the BBQ we thought it was good but now we think - WOW!!!
It cooks everything so much better and I've had some nice BBQ's over the years. Steak was amazing, we had a roast lamb the other night and the tuna steaks were superb. It cooks so well and so fast!
The service from these guys has been outstanding as well. Brandon is excellent. Always helpful and just keeps on trying to help.
Purchased in October 2020.
Everything we wanted in a bbq
This bbq is everything we were looking for. After hours of research on a bbq. We decided this is exactly what we wanted.
It has so many options in the way of cooking and the food tastes amazing. It is compact but can fit so much on it. A lot more than our old 4 burner. We were going to get a 6burner until we found this. We dealt with Michelle from Crossray/Heatstrip
Michelle has been nothing but amazing and her customer service is amazing, Michelle goes above and beyond for her customers which is greatly appreciated.
We couldn’t be happier with our purchase and our customer service! Thank you
Best BBQ I have ever owned
The Crossray 4 burner is a fantastic BBQ. I love using it. The heat it generates and the speed at which it heats up is unparalled. I use it for cooking steaks, pizzas, slow cooking ribs and making unbelievable moist and tasty chickens on the rotisserie. Brandon has provided amazing sales and service support in the year I have had this BBQ . I can't ask for anything better.
Purchased in August 2019.
Excellent - a step change in BBQ technology. Outstanding service support too.
We recently purchased a 2 burner Crossray BBQ. Assembly took an hour or so , but once everything was there, the instructions were understandable and accurate, and it was nothing like as hard as an IKEA!
As noted by a previous post on this site, the jets needed to be upgraded to achieve the quoted temperatures , but an email to Crossray resulted in an almost immediate response, and the new jets arrived the next day.
The performance in now nothing short of spectacular, reaching 200C in a matter of minutes, and topping out on full bore at 350C,...
i have just recently bought the 2 burner trolley bbq. I am in my 60's so i have had a few bbq's in my life, and i can happily say that this is by far the best bbq i have had. The quality and the ease of assembly is magnificent. once you turn on the bbq you are cooking within minutes. 1inch thick tomahawk steak done in a matter of minutes.
i can go on and on. BLOODY MARVELOUS.
Purchased in September 2020 at bunnings.
A few issues but outstanding customer service so all fixed
We were super excited to finally have the Crossray BBQ arrive after reading all the amazing reviews.
From measurements taken it fit perfectly into our gorgeous sandstone outdoor kitchen structure to replace our previous Built-in BBQ.
Because our Sandstone structure does not allow access to underneath the BBQ like a BBQ trolley would, the installation caused a lot of frustration due to the fact that the attached hose is much shorter then standard and exits the BBQ at the bottom. This made it tricky to put on a flat surface so we spent a lot of ...time trying to make it work and had to give up in the end. I contacted Thermofilm Australia for advise on what to do along with some photos and they were just amazing, not to say one of the best customer service experiences I have ever had! Their knowledgeable product specialist called me back and explained everything in detail and offered to send out a longer hose to make this work for us in our specific Built-in setting. Issues unfortunately happen and they sure did for us, but for me the main selling point is how a company deals with the issues, so I am left a happy customer despite a lot of swearing trying to install it :-)
Purchased in September 2020.
Fantastic BBQ-will never settle for a cheap&nasty again!
Overall quality was very good, easy to assemble and even came with tools needed!
One minor problem was fixed with a simple phone call- Brandon went above what I was expecting
A fantastic BBQ and very satisfied
BBQ has been very easy to operate and looks fantastic.
Quality is very sturdy and well built.
Customer service has been great.
Definitely can see this BBQ lasting a long time to come.
Purchased in September 2019.
4 burner built in, best choice
We bought a 4 burner built in model, converted it to natural gas. It looks and feels fantastic. Very happy with our choice. New grilling techniques have to be explored, however new methods are very well explained with video and tutorials. Have fun
Purchased in May 2020.
I have finally found it!
I was researching Weber, and Ziegler& Brown BBQs to replace my latest enameled tin disaster when I came by chance across a YouTube video of Jack the Greek using the Crossray four burner trolley model. Intrigued by the design that seemed to fit my thinking and cooking requirements I made inquiries locally to see if I could view one. Two hours and several calls later, no such luck. Rare as hens teeth. Never heard of them. Undaunted I cast the net wider and found one (one only floor stock) at HNs on the Tweed, a five hour round trip from where we ...live. I made the sales person swear on his life that he would not sell it until we got there the next morning. We were not disappointed. It was dusty, with a few dings, so we negotiated hard for a good price. It was a struggle to get it into the vehicle, but at least I did not have to assemble it from scratch. (I hate following poorly described assembly manuals) We have now had it nine days and I have cooked T-Bones, Pork Chops, Butterflied Chicken, Bread, Danish Pastries, Pizzas, and a variety of Char-grilled and Roast Vegetables. I have used it for seven of the nine days and only used a small inside burner once or twice. I have been running it on what I thought was a near empty gas bottle for all of that time and it is still pumping. I love it. It looks Schmick and Shiny and is built like a tank. I think my wife is jealous. I hug it every time I put it to bed. Be aware - it is fast and furious. It has a tendency to cremate. Change your old BBQ thinking, once it has reached your desired temp' turn it down, turn it down! It becomes even more economical and cooks like a dream. I am now building an outside kitchen around it. Watch out Jack the Greek, here comes Paul the Pom'. Great design and function. Five star, AAA rating.
Questions & Answers
Why doesn’t my knobs have led lights on my crossray 4 burner
Because they did not include them in the design, I have never seen them on a barbie. Do you cook in pitch black lol
Hi Ozzi, thank you for your enquiry.
The 4 Burner CROSSRAY BBQ had 2 designs, the older models had LED lights interrogated into the Knobs. The new models recently released were designed with a full front drip tray. For the design team to design the full front drip tray, we had to delete the LED lights from the BBQ.
How do you remove and replace the infrared burners on a cross ray four burner barbeque
https://www.youtube.com/watch?v=OPoMjdgIl68&ab_channel=GrillTechs this shows you how to replace but not same barbecue, ring the head office on 0395623455
Hi Domenic, you can remove the burners by unscrewing the middle bracket. After the middle bracket is unscrewed, the burners should be able to be pulled out. If you require further information, please email firstname.lastname@example.org
where can I buy a 4 burner Crossway in built near Tweed Heads/Gold coast?
You can order it in from Bunnings special order, but they will charge 40 bucks for delivery, look online for a free delivery o0tion.
Hi Alex, you can purchase the CROSSRAY from our website. I have listed the website below for your own reference. www.crossray.com.au
- As a default, the Crossray Infrared is powered by LPG bottles (liquid petroleum gas) but can be converted to natural gas
- 2 or 4 burner options available, depending on how much cooking space you require. More burners allow you to cook a greater quantity and variety of foods.
- The BBQ is portable, so you can cook up a feast on a day trip to the park or while away on holidays
Points of praise for the Crossray Infrared:
- The Crossray Infrared heats up quickly, allowing many people to get their BBQ up and running without leaving their family and friends to wait around impatiently
- Reviewers who purchased this product were impressed with the outstanding customer service they received when contacting the company about any issues they encountered
- Many reviewers thought the BBQs were great value for money and appreciated the competitive pricing.
The Crossray Infrared BBQ range has made quite the impression on reviewers, with an outstanding 4.9-star overall rating. Standout factors which helped to achieve the 2021 ProductReview award include a fast-heating speed, effortless ease of use and reassuring safety features.
|Category||Gas BBQs||Gas BBQs||Gas BBQs||Gas BBQs|
|Cooking Plate / Grill Material||Aluminium and Porcelain / Ceramic||Aluminium and Porcelain / Ceramic||Cast Iron||Cast Iron|
|Features||Grill, Hooded, Infrared Cooking, Temperature Gauge and Warming Rack||Grill, Hooded, Infrared Cooking, On Wheels, Storage Cabinet and Temperature Gauge||Grill, Hooded, Infrared Cooking, On Wheels, Storage Cabinet, Temperature Gauge and Warming Rack||Grill, Hooded, Infrared Cooking and Temperature Gauge|
|Colour / Finish||Stainless Steel||Stainless Steel||Stainless Steel||Stainless Steel|
|Dimensions||560 x 635 x 505 mm||1255 x 1405 x 505 mm||1255 x 1685 x 505 mm||560 x 910 x 505 mm|
|Weight||28 kg||38 kg||48 kg||33 kg|
|Number of Burners/Zones||2||2||4||4|
|Gas Rate||26 mJ/hr||26 mJ/hr||13 mJ/hr||13 mJ/hr|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
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