Crossray Infrared

Just received the 4 burner and love it. The support from the Crossray team is fantastic in case you do need anything. Highly recommended and I don’t recommend much … enjoy!

This is a great product. In the early stages I noticed some of the enamel on the side panel was chipped and Brandon quickly agreed to replace the whole unit without any fuss. I cannot recommend this product or company highly enough.

After much research, we decided on this BBQ because of its design and innovative method of cooking. Brandon was very helpful in providing product dimensions and options, as I was building he BBQ into an outdoor kitchen/alfresco setting.

Cooking results are fantastic. I use the hotplate for stir-fry vegies and also some meats (such as crumbed lamb cutlets, and occasionally sausages), and use the grill for anything you would traditionally grill - meats, sausages.

I chose the natural gas option. One infrared burner was difficult to light, and a...

Thoroughly enjoy cooking on this bbq. It heats up to the desired temperature quickly and with the large surface area - as i can also use the top rack to cook (i have the 4 burner) - the meal is cooked in no time. I have hardly used the oven since purchasing this bbq especially when im strapped for time. So far i have cooked meats, veggies and pizzas and they turned out great and tasted delicious. Definitely didnt taste like food cooked on an open gas bbq but a lot more flavorsome. Easy to clean and looks great on our porch too.

The Crossray BBQ cooking system is the best i haved used. No burners to worry about, the BBQ provides incredile heat and very quick cooking times.It has a top level good for sausages and vegtables etc and the main level for meats etc. Windy days does not worry, it no burners blowing out etc. All meats dont dry out because there are no flames to burn and dry the meat out , only infrared heat . You can cook anything , pizza, cakes , roasts and anything you can cook in your inside oven.
I would recommend this BBQ system to anyone, its absolutely fantastic.

We have had the crossray now for five months and never had a bad meal - from delicate fish to large steaks this BBQ is amazing. Leaving the food moist and with so much flavour.

Purchased the 4 burner (built in) for our new alfresco area, great looking BBQ and the crossray design is fantastic as its almost eliminates flair ups. Had a few issues with the first unit and as stated by many reviews on here Brandon from Thermofilm made sure it was all sorted with a few simple emails.. ended up replacing the whole unit with no questions.

If you find it gets super hot even on low and you don't want to have to cook on the top section I suggest to convert it to Natrual gas as we found it reduced the heat just enough to make it ...

The heat is even throughout the surface and it gets very hot so I often end up using the top shelf instead. Quality seems to be spot on as well, but I've only had it for 6 weeks, but so far so good.

My Pizza was done in 8 minutes. Excellent
Cooked a whole chicken on the rotisserie. 1 hour. Perfect
Veggies were beautiful, but had to keep an eye on them, so they didn’t burn
Had trouble getting it above 220 degrees C after 20 minutes on high. Emailed Crossray, and Berndon was very helpful, and sent me new jets. Now it gets to 300 degrees C in under 10 minutes.

I bought the 2 burner through Bunnings at the end of November and love it. The heat is generates is amazing and so quick to get to premium cooking temp. We do a lot of steaks, pork, chicken and lamb and we have noticed a very big difference in the flavour we get. I have just bought the rotisserie and it does pork perfectly. I had a small problem with a screw not fitting in the fat tray. Spoke to Brandon at Crossray and received a replacement in the post immediately. Top product top service. Cant go wrong.

If I could give this ten stars I would have. build quality is great, you have to build the cabinet, but it was easy enough. As soon as I built it, I put a steak on it for lunch. And I was gobsmacked and very excited, with my first bite, it retains a lot more juice than an ordinary gas barbie. you get restaurant Quality taste, and I am one happy chappy.

Not only is the bbq great, the customer service is exceptional. My hood was damaged and Brandon Lee from customer service sorted it out straight away. Great product backed by great after service.

Wow what a BBQ, from the classy construction and modern look, down to the ease of assembly.
But is it cracked up to all the talk, yes! yes! yes!
We have cooked magnificent rib eye steak on it, never tasted better, lamb chops, butterfly chicken, salmon, kebabs, snags and hamburgers and never owned a BBQ that cooks better pizza than this baby, it heats up quickly, cooks the meat even throughout and seems to retain the juices so well.
Also cleaning really is a breeze if you follow the instructions, can"t stop cooking on it!!!
Brandon from Crossray was so helpful and knowledgeable every step of the way, from the order and delivery and the best way how to use and cook on the BBQ.

Thanks so much.

Reviewed BBQ options across all brands to replace our Webber. We bought the Crossray 2 burner about a month ago: used most nights instead of the stove, so gets a lot of use: The two burner gives about the same cooking area as our old 4 burner because the Crossray heating means we are cooking on the racks more effectively.
Pork ribs: 45 min; Portuguese chicken: 20 min; Porterhouse steak: 2min each side max
Weight is not excessive, so it can easily be moved around but not move while being used
Easy to put together- yes it is IKEA proof and the directions work
Easy to clean compared to both the Webber and standard 4 burner we had.
Very quick to reach cooking temp and does not burn the food.
Easily the best bbq we have ever had

As a professional chef I was incredibly excited about purchasing this bbq. I spent a long time doing my research and decided the crossray could be the perfect outdoor bbq. The concept is fantastic, I am sad to say that the quality however does not match the price. I purchased the built in 4 burner at considerable expense and designed my entire outdoor kitchen around it. The bbq arrived and the burner control knobs were damaged. These were replaced by the distributor and easy to install. However within 3 months one of the LED lights on the front...