My asko is falling to pieces parts just break. All the plastic parts on the racks break. I always rinse the plates and actually it does wash well , it’s very noisy. The door handle fell off . My mother always had asko & New World dishwashers same company they were fantastic. I’ Never buy another one
Totally frustrated by the operation and Asko service provided . After getting this 4 year old dishwasher serviced ( no real service provider in regional Victoria.) nothing comes out clean.
I've tried tablets and liquid. I feel sorry for the complaints line people. I recently purchased a Miele for my city home. The difference is like night and day.
Suggest you steer clear of this model or try another brand
I've been an Asko advocate for many years, having owned 4 Asko's over 20 years without incident at 2 locations. Unfortunately this particular model seems to have design issues.
In recent times I have purchased two D5424 and have the same troubles with both.
- The tablet dispenses only half of the time - I.e. The dispenser door opens but the tablet does not dispense
(tried numerous different tablet products and still exhibits the same issue)
- Dishes are often covered with food particles and residue at the end of the cycle
- Wash cycles are excessively long
After a long history with Asko I am left with no choice but to change to a different brand.
Other friends have indicated they've experienced similar issues
Works well till plug jumps out
9 months old but it spits out yellow plastic plug under basket and sends out a very loud sound but keeps working till I stop it only after around 9 minutes Turn it off sop up allthe fouled water with towels take out grubby basket and put yellow plug back in and away we go till next time. About 1 in four times I wash it happens Very v v frustrating
Plates are now always shining white but sometimes smell
After one wash the plates come out of our Asko super shiny but some smell. Contacted our Bunnings shop and they told us to clean out the filter despite having only bought it in March this year. It still smelt until we found running a wash before hand helps greatly reducing the smell. The plates still come our shiny so can't complain to much and the smell isn't very bad yet.
Will never buy another Asko
This is the third Asko dishwasher we have had and by far the worst. Glasses and dishes frequently smeary. Has broken down three times and whilst the service men are good, dealing with Asko head office in Melbourne is not. They take no responsibility and are extremely discourteous. We would not buy another Asko.
Cleans dishes ok but the times for the different settings are not working properly. Up to 6 hours for one setting. 4.5 hours for eco setting. Only setting that is correct is the rinse setting - 7 minutes. Have had this fixed under warranty before. Would not recommend an Asko dishwasher. Had hoped it would last more than 3 years without having another lot of issues.
The best dishwasher
I have had this machine for approximately 2 years and absolutely love it. I was a little hesitant after reading the reviews, but the sale person at the good guys convinced me it was a great unit and it definitely is! It cleans every time to perfection. The button is a soft touch, as others have mentioned, but seriously you do get used to it. This dishwasher is the best!
- Verified purchase
Worst dishwasher ever. Dishes still come out dirty and you end up having to re-wash by hand. Tablet only pops out and dissolves sometimes if you are lucky. Have to pre-rinse dishes and clean filter and arms after every single wash and then it still does not clean. Had a Meile for 15 years, wish I had brought another one.
Quiet and efficient
Asko was first recommended to me as the dishwasher of choice by my Danish sister-in-law. The whole family now uses Askos and Mum's has been going strong for more than 12 years. The poor little wheels on the bottom rack are nearly ready to fall off, however. No apparent built-in obsolescence with this brand. How refreshing!
Good looking and easy to use.
Always cleans well, we mainly use the economic cycle and it has never let us down. The machine is relatively quiet and runs the cycle at a reasonable speed. I particularly like the quality of the racks. They don't rattle as some dishwashers do. This was pointed out to me by the salesman that recommended my first Asko dishwasher. So when the time came to replace it I noticed the difference with the quality of racks in other brands.
- Verified purchase
Heaven, I'm in Heaven ...
Our 20 year old Dishlex gave up and we went looking for a replacement. The Germanic dishwasher we selected and had installed didn't wash or dry. It went through the motions but when we opened the machine at the end of the cycle the plates weren't clean and everything was still wet. We persisted for another day but the results didn't improve. So we asked for a replacement and the people at The Good Guys turned out to be good guys. We declined a straight replacement machine and selected a different brand, this ASKO. And we are so happy we did! I...t washes and dries perfectly. We don't need to rinse anything because it has a rinsing cycle that gets rid of food particles before it starts the wash cycle. Anyway, after a few days of good results we thought we should really load up the machine to see what it can do. So we put frying pans on top of the sauce pans which were on top of plates. And this machine washed and dried the whole lot! And doesn't make a noise like the Dishlex used to. The controls are very simple to use plus it has a display that shows how long the wash will take. Five stars out of five. We're in dishwasher heaven!
- Verified purchase
We had our machine less than 12 months when a blockage in a pipe occurred. I tried to fix this myself but couldn't. Called Asko out and they advised it was a seed that had somehow got through the filter and blocked the pipe. Cost $100 to repair and the technician said the only way to guarantee it didn't happen again was to wash dishes before putting them in the dishwasher. That completely undermines the point of having a dishwasher - particularly one of the most expensive ones which claims 'no rinsing required'. When I complained to Asko the customer service was very rude and offered no solution. Will never buy this brand again.
Asko brand. Never again
I expect better longevity for the price. I also had problem with asko oven, element and fan replaced and asko microwave oven fuse replaced, total cost $490, not happy. Won't buy asks again even discounted 90%. All appliances both same date. Gas cooktop.. No problem yet.
Cheaper brands have better lifespan. At least you can throw it away if got broken.
Didn't last 5 years - not worth the extra $
Bought this machine 4 years ago, and have had one service call under warranty. The machine cleaned the dishes well and was fairly quiet. It stopped working after 4 years of use - the display wouldn't show and it made a pumping sound when the door was closed. Rang Asko and was told it was probably the central processing unit and would cost over $400 to fix. Considering it cost me more than twice the cost of my last dishwasher that lasted 8 years, it certainly wasn't value for money. Going back to a Becko for less than $500!
I have been using this machine since past 10 years! Hugh room for dishes n cutlery
Each time its a sparkle clean
It cnt get any better then this! Very streardy machine
One of the finest products available in market with competitive price, no regrets at all in buying this
Cleans dishes better than I can
When our last Asko dishwasher died after 6 or so years (electrical issue), we bought this as a replacement. Works great, is simple and easy to use and is relatively quiet when in operation. The regular wash feature is all I've needed to use, though there are many other options available. It wont dry your dishes as it doesn't have an inbuilt fan, but if you're a patient person willing to let evaporation work its magic or don't mind using a tea towel for its intended purpose, this shouldn't be too much of a problem.
Best Of The Best
I have 2 Asko dishwashers, one for home and one for holiday house and love them both. Asko make many claims of why they are the best, and they live up to every claim. They have all the features the others have, however there are 3 that stand out - 1. The on/off button is inside door so you save on electricity with no standby feature or accidental turn on.
2. A small slide out/in draw, full enclosed, for sharp knifes etc (no accidental cuts) and 3. My favorite, that is unique to Asko, the drying fan that ensures your glasses, plastics and all ...
The Asko dishwashing machine not only looks great but cleans everything great. I have never used such an effective dishwasher, and it is so quiet. We have now had this for 4 or 5 years and it is still running great and doesn't look like showing any sign of wear and tear.
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Questions & Answers
When I use dishwashing pods, sometimes the pods don't dissolve and I find them in the cutlery tray or still in the detergent holder. Should I only be using liquid detergent?
I use the Aldi brand ("Logix) of tablet and it works perfectly does the same or better job than the well-known ones and costs a fraction of the price of the others. Even though it is recommended to put the tablet in the detergent holder, I have just put it in the bottom of the dishwasher so it is being dissolved from the start and that worked well too.
A mouse has nibbled the outlet hose. As this isn’t a warranty issue I would like to replace it myself. Do you have any instructions for diy replacement? Model D5424 thanks
Hi. I have an Asko D5424 and the display is showing three horizontal lines and the door won't open. Can you please help?
there is a kid safe switch inside the handle cover.
try that one.
also you can search online manual for details.
I had the same problem with my mums dishwasher. The door handle has a spring loaded switch which will show the symbol - - - to indicate the door is open still. The spring had gone on the handle switch which doesn’t close the contact to the electronic switch hence sending a signal to the display that thinks the door is always open. Switch needs to be repaired or replaced by a service technician. Hope this helps.
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