Asko W2084C

Not happy. Asko W2084C Purchased May2025 for $1,500 (sale) at AdelaideApplianceGallery W2084C is very hard to use. And we had an Asko before this model (W6441 Quattro rated at 4.3 stars!!!) which was very easy to use. Completely backwards design for the W2084 (rated 2.1 stars!!!). The single worst features are: 1. the control/user interface 2.… Read more

the programs and optional settings

For info: we wash the full range of household clothes. we keep comparing to the old Asko W6441 which was so easy to use. the W2084 washes quite well but has all the usage problems mentioned below.

1. the control/user interface - there has been an annoying move in user interfaces for European appliance (e.g. our European oven is the same annoying design) to a single line display, with few buttons, where selections and settings are mostly hidden. One has to cycle through many many options until the desired ones are found for selection. Give me back buttons like on the old W6441! - when the machine is running the only way to display the program or settings chosen is to press a button. - There is NO actual information as to how far through a cycle the machine has progressed, only a time remaining which keeps changing. The time should indicate this but it keeps changing every few minutes by up to 30 mins. and total time can vary from the initial display estimate by as much as 40 mins. Crazy! - interface looks neat and pretty for marketing purposes but is “fashion over design” when it comes to using it. And THIS is what customers will remember!

2. the programs and optional settings - the programs are annoying. Each program has exceptions such as only cold water, maximum of 3Kg, extremely long run time, only low spin rates allowed etc.. What is the point of having these options if half can’t be selected for any given program. By all means have defaults for every program but please allow ALL options to be selected for EVERY program, then a customer can actually setup a useful program to run. - 8KG loads advertised. Not told it is only some programs. Dishonest! - the Mode options “Speed” etc. seem useful at first to tailor a chosen program but there is no indication of what they do, and as soon as one mode is chosen (e.g. “speed”) then NO information is given on how water usage etc. etc. may change. Also when “SPEED” is chosen the initial time shown is reduced but during washing the remaining time can increase greatly to more than NOT having “SPEED” selected. So what is the point of the “SPEED” option? - we would like to setup a program that has approx. 40C temp, runs a maximum of one hour, minimises water usage, takes 8KG (as advertised for this model), uses max. spin rate. If these settings don’t produce the best wash then that is our choice. But there is no way to even choose such a program. -Only option on "Spin only" takes 17 minutes. What? No shorter choice for a few simple clothes that don't need to be highly spun).

3. Failures - We get out of balance errors all the time. The machine often recovers and continues but this recovery adds many many minutes to the run time. Quite often however the machine doesn't recover (usually on the final Spin cycle) and one finds the machine stopped - one has to then restart the Spin cycle which can fail a few more times thus extending the total program cycle by an extra 10-40 mins. [Name Removed] (Customer Care support person at Asko Australia) tried hard to be helpful but his advice fails. He suggested that loads on Spin need to be largish to maintain balance. Doesn't help - we have tried medium and maximum loads on Wash and Spin - Spin fails about 50% of the time no matter what we do and a restart is required. And even worse, when the Asko stops DURING a spin cycle the display says “program successfully completed “. Waste of time. Seems to be a known problem when searching the web for the W2084 - Asko have a design issue with their "out of balance" sensor!

4. Other - When door is left open the long hard sharp plastic door catch is very painful and harmful if bumped with one's leg. - the Asko online survey comment field (Asko web site) is way tooooooo short. Only allows a few lines of text. - W2084C: 8KG loads advertised. Not told it is only some programs. Dishonest. - AdelaideApplianceGallery Sales were as helpful as possible but we chose the wrong model.

- I DID search for W2084 here in ProductReview.com.au BEFORE purchase but at the time (May 2025) NO reviews for that model came up. Web site glitch? If I had read the reviews I would NOT have bought this model!

Please Asko - if we can get a tradein on this model we'll buy a different model!!

Refer also "ASKOfan" excellent review of this model.

I purchased a XL Steam quattro in October 2024. 3 times at least it has error messages indicating blockage....I go through procedures for unblocking but unfortunately there is no way to remove filter unless it gets broken. Speak to asko service and they threaten charges to repair. Very dumb design and i will be requesting my money back. Wife is… Read more

unwell and we have 5 children and washing is piling up. Please please please don't force me to pursue this further.

Machine blew up mid spin-cycle and flooded my laundry – The heater failed after 3.5 years. I replaced it for $450. At 5 years old the entire machine blew up (unrelated to the heater) and flooded my laundry. It looked like the drum spring came loose or failed part way through a spin cycle. When this happened, the whole house started shaking as the machine continued to try to spin. Expensive trash. Don’t… Read more

waste your money. UPDATE: Asko contacted me after posting this review and arranged to collect it. They also offered to refund the purchase price as a goodwill gesture. I can’t fault the Asko customer service.

Stay away – I purchased this machine after a Bosch failed after 12 years. It came down to the Asko and the Bosch, so I thought I would give the Asko a go due to the steel seal design. After purchasing I saw the negative reviews and though it was just as people with positive experiences don't often write reviews. I wish I read the reviews before making the… Read more

purchase. I have had the machine for 6 days and everything seemed okay (I did notice water getting trapped in the seal on day 1, but Asko told me this is normal unless it is a lot of water) until it leaked from the front this morning. Called customer support and the length of their queues give you an indication that lots of other people must be having issues. They were not helpful and gave the ridiculous response that I must have used too much detergent and that the machine needs barely any detergent to wash as it relies on mechanical action. This is completely at odds with the manual that tells you to use the liquid detergent manufacturer's observations. I explained this to the support person and was dismissed. I now have to wait a week for a technician where the service person told me that I may or may not be charged for the callout. I would actually like this faulty machine to be returned and refunded given it failed early on but the service person would have nothing of that. So now I have a machine that will probably continue to leak and damage my floors. The design of the machine also means that the leaking water is sitting in the metal tray at the base that can't be accessed to dry it. Asko were efficient once my complaint was escalated, with a resolution of collecting the machine and refunding.

Self Destructed – Purchased in July 2018 (so 5 months out of warranty). Running a normal cycle on the weekend when an almighty racket from the laundry brought us all running. Found that the drum had detached from it's mounts during spin cycle threatening to bash the machine through the laundry wall. Contacted ASKO who attempted to put me through to someone… Read more

technical (on hold voice message indicated that the tech support could not offer technical advice !!!) Waited but not put through. Replaced next day with F & P unit.

Can you believe it! It leaks from the front door. WTH – We've used this washing machine for a month. I've used front loaders for over 15 years and this is the first time a washing machine has leaked from the front door. Unbelievable. ASKO service is non existent. I was on hold for 20 mins with no answer. Outrageous! Check out the image. Show details

Satisfied with longevity & performance in less than ideal conditions – Purchased another Asko replacing our initial front loader purchased 2011. Both then & now Asko remains exxy vs mainstream brands and even more so vs rising Asian brands from Korea & China but it's the only front loader with a floating stainless drum without perishable bellows that eventually become susceptible to leaks, mould or smells. Coming… Read more ·  1

down from larger capacity top loaders the smaller Asko worked hard washing multiple loads per week & tolerated young adult children with no machine empathy leaving screwdrivers, keys, coins & other unfriendly objects to rattle around inside the machine. Repair costs can be high as per any Euro but we did most of our own maintenance with guidance from online resources. Clothes always came out clean with less wear tear than previous top loaders, reduction in (rain) water & power consumption was noticeable & reasonably quiet for a laundry machine. Mechanically our 2011 model was still plugging away but electronic control panel became unstable after 12 hard years so we splashed out on an upgraded model from same brand. 11 months later & the replacement hasn't missed a beat.

Do not buy this washing machine! It is incredibly loud and poorly supported. A typical spin cycle emits 90 decibels of earth shattering noise. That's louder than most lawn mowers. When we contacted Asko service and said that two screws on the front panel had come loose - probably from the excess vibration - they advised that the screws were not… Read more

replaceable spare parts. Care factor was about zero. The machine is now almost three years old and has been excessively noisy from day one. And yes, it was installed by an Asko professional. It was more expensive than most of the other options on the showroom floor, but we thought we were buying a premium product and the difference was worth it. We thought wrong. Aside from the noise, it's no better or worse than our previous Fisher & Paykel or LG washing machines. But the noise is unbearable. And with eight people in our household, the clunky contraption is used quite a bit. Several times a day. Even the neighbours are complaining. Sadly the drier is not much better - but we'll come to that in a separate review. No, save yourself the earaches and avoid purchasing this brand of laundry appliance. There are quieter and cheaper options available. I don't usually write bad reviews, but in this instance I feel compelled to share our pain.

Poor quality expensive machine – Purchased in2021 just after 2years drum seal started leaking damaging bearing and shaft Asko replaced under good will now 18 months later leaking again I expected this machine to last ten years but it turns out to be a load of expensive junk shame on you for selling rubbish stay clear of this brand Show details

Asko are expensive and doesn’t last – Purchased the $2k machine with the steel seal drum with the confidence that it hopefully would t leak through the seal like my last LG machine. After a couple of years guess what? It leaks through the bottom of the machine. Contacted them via email and of course it out of warranty. Expected way more longevity from an expensive machine. Crap customer service too. Do not buy this product. Show details

How lucky are you??????? – We paid a premium price for our ASKO W2084C washing machine hoping for a quality product with longevity. Unfortunately for us our machine only last 5 years. We had an issue within 1 year & the recent technician said our issue was due to a long term manufacturing fault. The customer service personnel were dismissive at best, stating it was our 'bad… Read more

luck'. It would be very difficult for me to recommend ASKO due to the price and luck factor. Buyer beware......

an expensive Piece of Debris – This 5 year old washer has had a bearing failure and Asko have washed their hands of it. Asko have an expensive "fixed price" with their chartered agency agreement between themselves and their retailers. This brand that is touted as Swedish heritage, is now made in Slovenia. The 2 year warranty on everything is nothing like the Miele machine I was… Read more

comparing it to. The Miele was and currently is $100 more than the ASKO model but Miele offer a 2 year warranty and also the Miele quality assurance guarantee of another 10 years on the bearing ( tadarr!) the stainless steel drum and the brushless motors. If I had paid the extra for a Miele I would probably not have had a bearing failure for a washing machine servicing a young family, but if by chance it did fail, it would be covered by Miele's extensive, own quality assurance warranty. This is not a warranty that is at an extra cost, this is Miele's own inbuilt promise of long life quality. What a fool I was to think that the money saved an an ASKO was a good idea, to think that they are similar in build quality and engineering is now obviously ridiculous. My Miele dishwasher, is still chugging on these many years without missing a beat. The built in, self imposed warranty on the premium Miele product should have alerted me, but the sales person did not draw my attention to the huge warranty coverage differences and an onsite ASKO representative spoke so highly of the fame of the Swedish brand name and the heritage it came from. Well that clearly did not transfer to the new country of production. This ASKO product is commanding a premium price for what is a product that is really a cousin of the Gorenje Pacific brand. This was/is a cheap Slovenian built product that was ok for it's meagre price. This Asko product is way overpriced for a product that doesn't even last as long as my old, cheap Gorenje washer that delivered 12 years faithful service to my young family at it's $600 price, all those years ago. The ASKO washer barely made 5 years for my older family, it is cheaper to throw it away and buy a cheap Bosch or similar than to have it repaired by ASKO service, or I could bite the bullet and buy a Miele with it's huge warranty back up. Where are the Greens now with legislation on how long a machine should last with an exorbitant price tag? The energy and materials that went into making it, to only last 5 years is obscene . Surely there should be a minimum life expectancy for a machine before it needs a heart transplant, Miele obviously think so, their own inbuilt quality assurance warranty backs it up. Be careful what brands you invest big dollars into in these hard times. Make sure their warranty backs up their quality of construction claims, and don't believe the sales nonsense, check the facts yourself and the warranty back up. How can a $600 machine have the same warranty as a $2000 machine, they wash clothes, some for many more years than others at a fraction of the price. 5 years is what you expect out of any old piece of washing machine construction, however lowly the brand name. ASKO is overpriced, below average engineering. Yes it has a stainless steel inner and outer drum, that will shine brightly in the sun on the tip pile for a long time when the bearing fails.

Asko Customer Service has ceased – I purchased this washing machine in April 2022 after having had an ASKO for some 20 years and loved it. This machine developed a crack INSIDE the door, behind the glass after about 6 months. It is not an external crack, but Asko absolutely refuse to consider it as a warranty claim. Last time I will be buying Asko. It also leaks water and suds out the front of the machine which they also ignore. Not what they used to be as a company. Show details

Unnecessarily sophisticated – I cried for weeks after buying this machine having been a VERY happy ASKO W6231 owner for 18 years. It took me months on this Asko W2084C to find a wash that treats the clothes reasonably well. Most cycle times are out of this world. Who can wait 2hours for a wash? So now I only use the TIME PROGRAM + ANTI-CREASE for everyday items [towels,… Read more

underwear, shirts, bed linen etc]. The ancient ASKO did Anti-Crease automatically and left the clothes in a smooth condition.

--When using the ADD CLOTHES function much of the water is drained so one doesn't really know what the detergent mix is after that. --I suspect because of that function the door is over complicated and heavy unlike the older models’ ones.

-- The display* drives me mad. One always has to wait [ASKO Inspired by Scandinavia, Grrr] before chosing a program and then dial through all the programs every time. To chose a FAVOURITE WASH is useless as they only have a number.

-- The manual does not explain with enough detail how exactly each wash works so one has to find out the hard way with ruined clothes.

-- My message to ASKO and most washing machine makers: Go back to buttons. All this software is very fancy but who needs 14 different programs when most folks only use 5 or 6. Buttons like on the old W6231 washing machine are much more intuitive and give more control. One can easily stop the program to make changes.

-- With all these really expensive items one only finds out the true functionality when the $$ have been handed over. At least so far it works with the odd ERROR occasion but it's only 10months old.

I have only ASKO appliances, most still from the olden days, but am not happy with this model. I did chose ASKO because of the stainless steel inners and hygenic door seal but this door is not progress. Too heavy, too much plastic, finicky opening time and to top it all: a PLASTIC LABEL on the upper right hand side saying OPEN HERE. Unbelievable. It may have been wiser to forego to ADD CLOTHES function and have a simpler door. This function was important to me before purchasing but now I know how it really works I avoid using it as it wastes water on the water saving machine ;-)

Positives: it really hardly needs any detergent.

The machine was good until we required service – As per another reviewer our 2.5 year old machine became non functional showing E36 error. I called Asko's "customer care" only to be told I was 52nd in line. I requested a call back. 2 days later I got a call back. Whilst waiting for a call back I liaised with a local authorised service agent who was very helpful and provided feed back as they… Read more

knew more. Eventually I was informed the error could be caused by either of 2 circuit boards and that they cost around $700 plus labour. So I'm up for around $1000 to fix a 2.5yr old $1500 washer. To add insult to injury, Asko has none of the parts in stock locally and I'd have to wait 3 - 4 wks for them to become available....Until this issue I was very happy with the machine. I will never buy another ASKO product again simply because of the after sales service, or I should say, lack of after sales service. So much for "customer care".

Works fine, if you don’t cancel a programme – We purchased a new washing machine because our previous Electrolux randomly flooded the laundry from brand new. Rather than request another callout after the warranty expired, we bought a new machine. Guess what? Since purchase in December 2020, we have cancelled a programme twice prior to commencing (meaning no water had entered the machine) and… Read more

both times water leaked from ‘somewhere’ and saturated the laundry floor. It works fine otherwise, but who wants a flooded laundry whenever a programme is interrupted? Not this little black duck! We thought we were buying a better quality, more reliable washer. Disappointed. UPDATE: after several flooding incidents, we insisted that Asko take the machine back for a full refund. Funnily enough, Asko agreed immediately and we now have a great Bosch front loader. Couldn’t be happier with it!