Asko W4086

Have a 4086C and after 4.5 years the Fabric Softener Dispenser started only dispensing intermittent. Tried various programs for a while to see what conditions made it work or not. In the end contacted Asko who informed me it was out of Warranty a month prior. All be it the warranty is for 60 months without fault and I was lucky to get 55 months… Read more

without fault, they said out of warranty and didn't care, what was worse than it being out of warranty now (Not when the fault happened) is the lack of assistance or empathy. Told to phone a local repairer or fix it myself. Service department has ghosted me and refuses to answer emails. For an alleged High End Washing Machine, the service and care from Asko couldn't be more bottom end. It is a $2000 Washing Machine, I was expecting better from the product and much better from the service and help line. Last Contact with Asko was them saying sorry it was only a 2 year warranty not 5 year as first advised. Still no offer to help fix or suggestions what could be wrong, just reiteration to get an external service company in to look at it. In the end I gambled with replacing the water inlet valve unit myself, suspecting a solenoid valve issue as per Dr Google and it fixed it.

Bought this dryer instead of my usual preference for Miele products. It was a carton damaged dryer with no visible damage. The dryer was leaving marks on all my business shirts and QS sheet set. Had shirts professionally cleaned but 4 damaged beyond repair as was white sheet set permanently covered in black marks. Had the dryer assessed, tech… Read more

found dryer faulty and it had to be picked up and returned to manufacturers workshop. The had to replace feet, drum and roller, so a major repair of a brand new product. I then asked for compensation for damage to shirts and sheets. This is when they requested images of damage. Then nothing so I followed up and they wanted copies of original receipts which I didn't have, i displayed brands on damaged items and linked them to the online prices of the items. an oth month including 4 follow ups no response by phone text or call. I finally got a response after following up today. No receipts no refunds. This is from a so called premium (certainly premium priced) machine. Service slow and poor. I would not recommend them, go to Miele which is what I shoudl have done. Craig

This review is a bit of a mixed bag. I absolutely loved my new machine when it first arrived. It washed well, spun the clothes well, almost dry, and the various functions did what they said. The star ratings good and water efficiency high. I was raving about it. However, once a fault arose, it went downhill very quickly. The fault was a… Read more

metallic ticking noise on the spin cycle, which intensified the higher the machine spun. The service agent suggested a new door seal to rectify the fault, in the first instance. I was skeptical of this, however took their knowledge of the product, having come directly from Asko (not an Agent) as the right step. This made the fault worse.

I had to wait three weeks for the part to arrive and be fitted, in the first instance, so it has been a long drawn out issue.

As to the time it has taken to resolve the full issue. I raised a service call on the 16th February 2025, and it was finally resolved with a refund (excluding delivery) of the full purchase price on 30th April 2025.

I would have been happy with a replacement machine after the first service agent visit. However, after the door seal was replaced, I no longer wanted an Asko product.

It took three service visits, plus the collection of the machine on a different day to keep this moving. Luckily I have a flexible working arrangement, as the Service Agent was only available in my area on a Friday. My frustrations compounded by the fact that their arrival time was only confirmed late or after business hours on the Thursday before.

Through this whole process I have had to follow up with additional calls direct with Asko at each step of the process. Not once, have they been proactive. Yes, I was extra frustrated on one of the calls, but the annoyance factor and absolute lack of compassion or care got to me. I also needed to engage the selling agent to assist, as I was getting nowhere with Asko, on my own.

But the icing on the cake was the text message I got the day before the faulty machine was picked up, confirming the Delivery of my New Asko product. Good to see the AI machine is working in their dispatch system.

So, not only was the product not up to standard, the after sales has been extremely poor too. I sadly therefore can't recommend this product.

Terrible experience! 4 years of nightmare – We are super disappointed with asko washing machine we bought, and their customer support! We have purchased an asko machine 4 years ago, at the asko website it was represented as no vibration washing machine ( now re-worded into low vibration), same was said by the sales representative, however it was shaking at 800 like crazy since day one. We… Read more

were never able to try a higher speed. The front door opens directly into the edge of the door frame, scratched on both sides, front door is leaking time to time... Four years we couldn't get any proper support from asko, all calls were met by unfriendly customer service reps, and transferred to same technician every time, which was blaming everyone and everything around but not the machine itself and wanted to charge us for a call out every time, even though it is covered by the extended warranty. Four years later, and we have given up trying to fix it personally. We went and complained to the good guys store where we purchased it from originally, and said that they should stop highly recommending asko to their clients (By this time, shaking mashing had caused cracking in the plaster walls of our laundry). After the good guys manager's followed up with asko, we have got an offer of half price refund or machine repair. What about the damages to our property, what about 4 years of frustration and stress?? Repairs would work 4 years ago, when we originally asked for it. Regarding a half price refund - i believe the refund for faulty product should be full and straight away if you are not able to repair or replace it!

However, we couldn't get this sorted with asko till now, and we are going to get calculations of all the damage done, including the total cost we paid for the product, warranty and delivery, and lodging this case with ACCC. For all of you who are considering purchasing asko products - save yourself from lot's of stress and go ahead with another brand.

We recently purchased the Asko 8kg ProWash Logic washing machine. Unfortunately on delivery it failed its installation, so I had to call Asko. I was surprised to be told their process is to send a technician to test the machine, rather than just replace a faulty product – just in case the installation wasn’t done correctly – and then they will… Read more

decide if they will repair, replace or refund. The technician came a week after the delivery – and hadn’t been told any details by Asko on what the problem was – and confirmed there was a faulty part, which he would have to order (and get permission from Asko to replace). Once the technician replaced the faulty part 5 days later (we still have the normal warranty) the machine has worked without issues.

It wasn’t fun being without a washing machine for 13 days, let me tell you! Once it was working, it got quite the workout to get through all the dirty clothes that had piled up. We’ve had front load washing machines for years, but I still can’t comprehend how long their wash cycles take. Who wants to wait 3 hours and 23 minutes for a normal wash cycle to be done? Fortunately it has a couple of shorter cycles, which are the only ones we’ve used – the 30min one and the 1hr 15min one. However, using the shorter cycles some of the clothes haven’t come out as clean as they probably would have if they’d been done on a longer cycle. We’ve also already had a t-shirt end up with a hole in it from somehow being ‘bitten’ by the machine – despite ensuring there is nothing being caught when closing the door of the machine. Given the price of Asko products, and this experience, would I buy another Asko washing machine? No. Also, if you buy a washer and dryer from Asko, don't let the sales people tell you that you need a mat to go between the machines - you don't! They can be stacked on top of each other without the silicone mat that can be purchased.

This machine is awful. Right from when we first purchased it the machine leaked. It was repaired after about 1 year. Now after 2.5 years the machine has failed completely, as the door sheared off its bolts (see photo showing where the door should be). I believe this is because the suspension failed. The company is refusing to cover it now that… Read more

it is outside the 2 year period, despite the history of problems with the machine. Do not purchase one of these

04 Mar 26 - 11 month update We've changed houses and had the machine transported and fitted at our new place. Thought I should update you on how it is going after almost a year! 1. We ensured that the packing bolts that came along with the machine were kept safe. I put them in a Ziploc bag and stuck it to the back of the machine. Ensure your… Read more

movers put those in place. Transporting w/o these could cause the cast iron counterweight inside to crash around and breaking the insides.

2. The movers installed the machine incorrectly - the outlet was attached to a drain pipe that hadn't been "opened" by the plumber. Realised that midway the wash cycle - first time we turned it on. I just switched off the mains, put the drainage pipe in the proper outlet and switched it back on. It has memory - so it starts right from where it paused. This is one good thing about this. A thing I always want to try - but haven't so far - is using this memory feature.

3. Lots of washing machines these days (AEG, Mieler and other brands) have become "smart". They connect to the Internet, give you an app, and you can control the machine from anywhere as long as you have Internet. The main reason you'd be doing that was to start/pause a pre-loaded machine. I had asked the Harvey Norman folks if Asko had that feature. It does not. We have smart plugs - that can be switched off/on remotely. Have been planning to plug ours through this to connect ours to the Internet, but haven't gone to doing that as we never had the need. But this is a good option, when you want to soak-in the clothes. Just turn it off remotely and turn it back on.

4. The machine is working fine. We have stopped using fabric softener liquid as in my earlier post - the machine doesn't seem to take it all away. We use the laundry perfume beads instead. The manufacturer asks them to put them directly onto the drum, but then they spill out when we load the clothes. So we add them to the detergent drawer, along with the detergent liquid and Vanish, and pour in hot (~50 degrees) water to take it everything away.

5. We have been using the 40 minute cycle these days - and clothes come out fine. 6. Still remove the detergent drawer, tilt and dry it separately. Rub down the drawer slot insides (esp. the ceiling) and the rubber gasket on the drawer. Keep the door open all the time.

7. Still loving it! ---------------------------------------------------------------------------------------------

03 Oct 25 - 6 month update

So folks, this is the half-yearly update for all those who want to follow how the machine is doing.

1. Still going strong. We continue to remove the detergent drawer, and drying it separate, and the door open.

2. Used the delayed timer thrice. Twice I tried using the "Normal" wash setting - that'd be like 2 hours 10 mins (40 degree, 1200 rpm drier speed). I delayed the start by 5 hours. I would have expected it have completed at 0640 by my calculations - I wanted it to finish just after I woke up (0630). Both times, I saw that 40 min of wash time was still remaining. Don't know what it does - but it didn't finish on time.

3. We normally use Vanish to our detergent liquid - as we believe it improves the wash quality. What happens is that the Vanish powder soaks up the detergent and becomes a solid mass. So normally we heat water in a kettle (around 50 degree) and just power it down the drawer. This ensures the goo goes inside. Once when I used the timer, I forgot to do just that. And what happened - is best explained with the photo I have just uploaded.

The new Asko has an internal "mixing chamber" where it mixes the detergent to the water and then drips it when the drum rotates (Asko Pro Wash system video here: https://www.youtube.com/watch?v=nI_aIWoP8mw). So it doesn't work as it should. They should have jets that take away the stuff that you put in the detergent drawer.

So, I recommend use a detergent liquid instead of any powder (Vanish or detergent). If you prefer a powder based washing method - pour hot water to ensure that it gets delivered.

Apart from this observation - the machine is doing its job! --------------------------------------------------------------------------------

10 Sep 25 - 5 month update

Wanted to update you all after 5 months of using our machine.

1. Still going strong.

2. We have got used to leaving the front door open after each wash - and have stopped missing the old Asko finally. We also keep the laundry/softener dispenser drawer always removed and dry it separately. This should hopefully pay us benefits. It is that time of the year when it's wet outside and we have to dry our clothes on the stands in the garage. This year we noticed that the clothes do NOT smell of mould. We had noticed this in our old machine. Though it was working as normal - clothes, especially those that were dark or black used to smell foul. This happens once mould gets into your machine. Once that happens, you may clean it - but then you'll always have places inside that you will never be able to reach. So like the wise said, prevention is better than cure. Always ensure that your machine door is open, and drawer removed when not in use.

3. One negative observation that I want to bring out in the new Asko. I have noticed that there is always residual softener that remains in the drawer after each wash cycle (see image attached). This means that this design should be improved. This never happened with our old Asko. So after each was, I just pour out the remaining liquid in a mug. I use that for clothes that we handwash, or pour it back in - during the next cycle. So I have removed one "dot" in the cleaning & maintenance parameter in my review now.

4. We have run the drum cleaning cycle 3rd time now. It is good that the machine keeps track of this - cleaning the machine at regular intervals - will hopefully keep it mould free.

Cheers!

03 June 25 - 2 month update

Wanted to update you after like 2 months of using this machine. 1. Machine is going on fine - loving it. Have set up a custom wash and saved it as my favorites. It's 40 degree, 1600 rpm, 1hr 32min. After each wash like I said, remove the drawer by pressing on the tab, dry it separately, and wipe down the drawer cavity with a napkin, wipe down the inside of the door and the rubber ring and keep the door open. Keep the drawer open when dry. That's the way the machine needs to be when not in use (picture attached!)

2. After 40 washes - the machine suggests running the drum cleaning cycle! How cool is that. I popped in a washing machine cleaning tab - the one you get at Aldi and ran that. I've been told you can use dishwashing powder in the washing machine for this - and it works just fine. I've used the cheapest Aldi dishwashing powder (Logix brand?) in our old Asko. The compounds are said to break down suds.

3. And yes, I miss the old Asko W6444 - coz the door doesn't pop open at it used to!

---- Original review starts here 21/05/25 ---- We wanted to replace our Asko W6444 that we'd purchased back in 2012 - not because it was broken or anything - we just thought it was time we got a new Asko! :) We didn't think it'd last us 12 more years - and we saw online that there was a 10-year warranty deal till 30th Mar this year - we took the plunge. For our old Asko that we replaced, we did have to call the serviceman when it gave an error - and we felt cheated when all it was a ribbon stuck in the drain filter. All he did was open the cover, took a tweezer and took it out, and charged us $100 for his efforts! So that's Asko for you - solid reliability.

So my comparison has a bias - I am an Asko fan already - but my comparison also will be based on how this one performs as compared to our old Asko W6444.

First the bad bits: 1. The old one was easier to operate. Just a simple mechanical knob to select one out of the 10 programs.

2. We loved the "Quick" program - if done with cold took just 35 minutes. We have a plethora of wash options - 22 I guess, and a quick wash option for 30 minutes as well. But the point is I'll go for less options over so many confusing ones!

3. The best feature was the door used to open automatically. This ensured that the washer didn't smell if you forgot/or were late in taking out the clothes. This feature is no longer present in the new washing machine.

4. The booting happens with a welcome message - the old machine was rearing to go at the start of a button! :)

5. The old one was more efficient on electricity (180 kWh per annum) vs 216 kWh per annum. Does that mean a lot in $$? I guess not - the fridge I believe takes more juice!

6. The cost of the machine dropped $600 after we bought it. :( We got the 10 year warranty - but that goes to show - we might have gotten a better deal.

7. No after sale value. We were tempted to sell it off - and even donate it to one of the tradesman who comes to us. There are no takers. In the end we let the Asko installers take it away as scrap. It was sad - a perfectly good companion - and no takers. :(

Now the good bits: 1. The old was was rusting where the soap dispenser drawer sits. We used to take it out once we saw the sign of rusting, and the clothes started smelling of mould. So we are glad that the new machine allows us to remove the drawer completely as well - but needs to press on a plastic bit for that. Do that after every wash and dry it separately - and hopefully the clothes never smell. We also wipe down the inside of the cavity after removing the drawer to ensure there's no mould built up. We went for the titanium finish - is kind of the finish that you get on cars. Looks good - over plain vanilla ones. But sets you back by $600!

2. I am glad of the "steel seal" as they call it now. I'd go for Asko only for this - no dirty suds on the silicone seal, and moulid. They didn't call it "steel seal" then. But it definitely is much better - even Miele machines don't have this.

3. The speed of the spin cycle is now goes all the way up to 1600 rpm! The old one went up to 1400 - so that's an improvement. The other thing is that it is quieter. The noise levels for the old W6444 were 54dB and 75dB for the wash and spin cycles. The same for this one are 50dB (wash) and 77dB(spin). So spin, I agree it's a bit louder - but for 200 more rpm, that's fair. But the wash cycle is so quiet - you just have to open the laundry door to confirm its running! :)

4. Takes lesser water per cycle than our old W6444 - that used 60 litre per wash - this takes 56 litre. Does this mean a lot more savings? Not really - our child showers for 20 min - and 9l per minute - that's 180 litre consumption during his shower. To give you a perspective.:) But what that means is that the technology is better now than we had 12 years ago.

5. Looks better! I would have opted for the white model - was $600 cheaper - but then the missus loved this - and I was ok.

So do you buy this or not? Well I wouldn't upgrade it from one Asko to other - even if its after 12 years - the old one had lots of oomph left, was cleaning our clothes like a charm - and apart from good looks, a bit of silence and a display - there's nothing new. It's an Asko - and it does its job. Pretty no brainer.

But if you are in the market for a new machine - go for it! I'd go for the cheapest Asko you can afford - because it'll give you clean clothes and will last a long long time - irrespective of what the programs and functions one model offers over the other. If you want looks, yes go for the W4086P.T.AU - and pay the $600 more what they ask here in Melbourne.

You'll love it so much - you'll come back here only to buy a new Asko! :)

You couldnt' give this a worse rating – Just bought via Winning Appliances who then passed the sale onto Asko. I can't say how bad this has been ... the machine runs at 85 decibels so sounds like a 747 is landing on the roof. It doesn't wash things well unless about 0.5 kg of laundry in there - and this is an 8kg machine. Such long washing cycles too compared to my old Beko, and still… Read more

things aren't clean. Now the door won't close. Oh - and the Asko delivery guys dumped my old dryer over the road when they were paid to take it away. Dealing with customer service has been so frustrating and no-one knows what’s going on.

Appalling! Don’t do it!!! – If I could rate with negative stars I would. DO NOT INVEST in ASKO!!! Asko, I am writing to you to express my dissatisfaction with one of your products that we recently purchased. We were steered by a salesman away from what we originally wanted to purchase, to purchase an asko as he said in his words, “their products never fail”. We told the… Read more

salesman our previous washing machine lasted us over 5 years used heavily on a daily basis serving a family of 5, for around $1000 cheaper than the asko unit. He assured us the quality difference between the two was comparing a Rolls Royce to a Volkswagen Beetle.

We took his advice and not only trusted in this product, but bought the high end version of both the washing machine and dryer for almost $6000.

We took delivery of the machines approximately 7-10 days after we had ordered them.

The machines arrived in a new and satisfactory condition, all wrapped in plastic and sat in our garage as we left for our holiday for a few weeks.

Shortly after returning we had the washer and dryer installed and were excited to use our new products.

The first wash all seemed to go well.

The second wash a small leak occurred which we dismissed as we weren’t sure whether one of the kids had spilt something nearby and hadn’t mentioned it.

The third wash the units door would not close.

We got in touch with Asko and were put through to a third party repair/maintenance company.

The repairman came out and removed an “O” ring which was around the inside face of the door as directed by the asko technician via a phone call. First of all we weren’t happy at all that such an expensive machine required an item to be removed in order for it to function. However nonetheless we were reassured once again by the repairman that they are a great machine and barely if ever fail.

The door closed without a problem and the machine functioned for the first few washes without a fault.

Then shortly after the machine flooded out laundry. We’d get one wash that worked then 2 that would leak and so on.

I rang the technician and was told ring asko. I rang asko and was told a second repair would have to be carried out. I strongly expressed my disappointment and discomfort in having the machine have a second repair carried out again considering it is brand new. I said I wanted a replacement machine or a refund as this is a joke for such a high end machine that practically was handed to us dead on arrival.

He told me it is protocol to have 2 repairs to be carried out before you are entitled to a replacement or refund.

The technician came out, he fitted the O ring and the door would not close, he removed the O ring and the machine leaked.

I rang asko and said enough is enough and we want the machine replaced or a refund. I was told that a new door will have to be fitted, I again expressed to him that this is not right and we did not spend almost $3000 on a washing machine to have a replacement door fitted and the hinge shaved in order for it to close and operate.

We received a poor quality product from the day it was delivered. We allowed 2 repairs to be carried out and still have no machine to wash our clothes. We have been forced to use the local laundromat.

We expect a certain basic level of quality and service from both your company and your product, a brand new high end product, dead on arrival is been treated as a second hand 3 year old unit been covered by warranty.

The mental and physical stress this has caused us from not having a functioning machine, having to take our clothes to a laundromat and take time away from our jobs for a technician to attend to the machine has been taking a toll on us both.

Numerous calls and emails a refund was approved. A pick up date arranged only for a no show.. numerous calls and emails again only to be told they don’t service my area and that I will need to wait up to 3 weeks or take the machine myself back to goodguys. Took it back to goodguys now we’re still in the process of chasing our refund! Absolutely disgusting!! The service call line can not transfer you to any department it’s only email to which they don’t respond too!

Save your self the stress and don’t buy an asko!!

Don’t buy ASKO - not worth the high cost – Purchased in 2017 ….2024 rattling around on high spin and had it diagnosed that the Shock absorbers are gone. Cost to repair just under $500 After 7 years would have had it repaired if it wasn’t for the severe corrosion on the bottom of the outer surround. It was sold to us as a rust free model due to the inclusion of stainless steel in the… Read more

build. Obviously the stainless steel is in the wrong place as it’s so corroded the local technician said repairing it would be throwing good money after bad

DONT BUT ASKO WASHING MACHINE!! DONT LAST! – DONT BUT ASKO WASHING MACHINE!!! They are not worth the money!! I purchased our ASKO FROM HARVEY NORMAN FOUR YEARS AGO $2000 AND THE BEARINGS HAVE GONE IN IT!! COST MORE TO FIX IT THAN WHAT ITS WORTH!! I previously had Fischer Pykal that lasted 12 years!! DON’T BUT ASKO!! Show details

Poor quality and overpriced – Purchased October 2021 with 24 month warranty. Began leaking within 2.5 years. The entire base is rusted out. We live in a normal water supply area and previous machines (2 x Westinghouse top loaders) lasted 15 plus years. This machine washed well while it worked but is just not built to last. Do not buy ASKO. Update. ASKO agreed to fund a 'good… Read more

will repair'. The issue is an internal rubber hose that rubs against the wall of the machine as it washes and the friction causes it to split. The service agency knew what it was before even opening the machine. This is a known manufacturing defect.

Asko built to last longer – See my review on the Asko company site. This machine broke down after 4 years - extended warranty (fortunately.) But… what a farrago to get service! An L36 fault shut down the machine and could not be repaired. Every step of the process needed to be urged. Be aware folks that Asko can do things more quickly - don’t be afraid to escalate your… Read more

complaint and don’t give up. I eventually got my money back. But it took 2 months from failure ti refund. When I spoke to their service manager - she said that as they had 2.6 stars on product review and other competitors had 2.1-2.4 - they weren’t doing so bad… Asko built to last longer!

So far so good – The earlier negative reviews for this ASKO W/M scared me. My first ASKO (made in Sweden) was purchased in November, 2003 and lasted without the semblance of a problem for just on 21 years! I have replaced it with this new ASKO (purchased Joyce Mayne April,2024) and so far it has performed perfectly. I mostly use the QUICK 30 minute cycle as that… Read more ·  1

does just about any washing this family of two requires. Here's hoping the performance continues from this 'not made in Sweden' product. Incidentally, I found customer service for when my old machine broke down, responsive and most helpful.

Try living with a broken washing machine for a month – My facts. Machine broke within warranty. Call made to fix and still 4 weeks later unresolved. No machine and having a family of 4 and no washing machine for a month and no ability to speak to management or escalate issue with Asko. Based on performance and service do not recommend Show details

Happy after 18 months – I'm surprised by some of the reviews, after 18 months I've been happy with no issues. We bought this washer alongside the matching dryer, we've never had a matching washer and dryer but our dryer was starting to give out and our washer wasn't far off. When we purchased these we had a European laundry in a small, open-plan townhouse. We were… Read more

looking for heat pump dryer, so we chose the dryer before washer. Since we bought this machine, we have moved house. One benefit of this machine has been the use of cold water rather than hot. Our new house has an older hot water system with 125LT which can be a stretch at night with washing up and 3 showers - so I'm glad this doesn't put extra pressure on hot water system! I also love the rubberless door...it's a little tougher to open than my last machine but worth it as we have no issues with mould and doesn't require regular cleaning like our last machine.

Energy efficiency was important to us and the Asko washer and dryer had a great rating, particularly the dryer with heat pump. Given we had euro laundry that was part of our kitchen, it was also important to me that this looked good and was streamlined - the digital screens definitely help reduce visual clutter and I think the set looks great together.

The selection of cycles are easy to use, my husband called the cycles logical or intuitive - we typically use the quick or normal cycle but there's a good range for deeper cleaning, bedding, delicates etc. The capacity suits us as a family of 3, it's small enough that we can do regular loads but has enough capacity for when we want more heavy duty washing including our king doona cover.

While it is on the pricier side, my husband's mate is in the business of repairs / services and said the brand was generally well made and he didn't see many issues. This was a useful recommendation and helped us justify the cost. I did get these while they had a promotion on so saved a fair bit off RRP. Overall i'm really happy with performance over past 18 months, it's a quality machine, easy to use and looks great.

Very Happy – I'm really very surprised by the negative reviews here. I'm very happy with my Asko 8kg Logic Front Load Washer washer. After 12 years with Bosch (a hard act to follow) this machine is equally impressive if not better. Love the fact that there's no rubber seal, eliminating the mould concerns l had with my previous machine. It has a superior wash.… Read more

The 1600 rpm spin is superb - clothes come out practically dry. Heaps of programs, including a 30 min quick wash and 49 min Pro Wash. Great water and Energy efficiency - 4.5 stars - in comparison to what's on the market. Service and delivery was very streamline and hassle free with the delivery guys cleaning my laundry before they left. The only thing l can fault is that the spin cycle (2-3 mins at the end) is loud.

Door very hard to open – We purchased this Asko washing machine model W086CWA 8kg on the 22/6/23 a replacement of a Asko washing machine model number W6444 8kg this older model had automatic door opening and a beeping notification that the cycle had finished before we purchased this new model we obtained a quote to fix it which was a fair and reasonable quote but parts… Read more

were not available and they could not give a time limit for the particular part for this machine I had to take the machine on the back of my ute and drive two hours to get this quote and take delivery of the new machine. Asko not have a decent service agent down here which is about three hours away from Sydney on the South Coast you are paying over $2,000 for these machines and they do not tell you they don't have service agents in your area very disappointing but besides that our cabinetry which was made and designed around this machine we had to purchase another Asko washing machine model WO86CWA 8 kg to fit into the cabinetry right off the bat we found the door after its cycle very hard to open I contacted Asko they asked me to send a video which I did and looking for a service person to come and look at the machine was a nightmare at the end the person they normally use which is about one hour away from our residents a Asko the service agent because it's under warranty but the person never turned up they asked me to ring the person and make a arrangements with this company l refuse to do that that is not my job that is Asko so after months and months of emails backwards and forwards to the service department they decided to come and collect the machine and give my money back, a week after that I said to them if they can come down and collect the machine they can replace the machine with a new one oh no we can't do that. (Of course that would be too sensible ) I also commented to them that they require payment before their product leaves their building well I have the same policy but they would not agree to that, all I needed was confirmation via one of their service people that the door opening was faulty or normal they still can't tell me that but since then I have found out, and we have two Asko washed machines and one heat pump dryer we have been Asko people for as long than l can remember more than 25 twenty five years I have always recommended to my clients to install this brand because of their backup service and long jeopardy I was a master plumber in my past life so I know what I'm talking about regarding services their product is getting cheaper but not in dollar terms and their service department is appalled we are still waiting for a reply from the service department but I think they're just hoping that we'll go away

So dissatisfied and disappointed – Machine leaked from the door in the first couple of uses. Four warranty visits - adjustment of door hinge and it still leaked. Then the addition of a rubber seal in the door and the service agent angled the Machine backwards apparently the weight of the clothes causes the door not to have a good seal. The vibration is felt throughout the house -… Read more

all this and the machine was brand new. Should have stuck with AEG - 10 years of faultless performance.