Overpriced useless machine
Purchased about 6 years ago following my previous ASEA dying after 25 years
Rubber fell off, detergent area all rusty within 6 months and F11 regular feature as just won't spin or drain properly
Purchased in April 2014 for $1,200.00.
This is a good product
Good quality washing machine, clothes has been washed very clean. High rating for water and electricity saving. But the looking is a bit plaint, doesn’t have a very fancy looking
Purchased in June 2015.
The reviewer stated that an incentive was offered for this review
Stay away from Asko
I bought this machine in 2013. It worked OK for the first two years and then started leaking and wild vibration with noise. This was bought from Harvey Norman where the salesman described it being a high quality product. The price was certainly high. It is beyond my belief that now-a-days one can consciously sell such a poorly made product.
Can live without this machine !
Bought this machine 2016 had or 8 months before it started to make grinding noise called out warranty guys who came round had a look and got 55.cents out of bottom of machine said that was problem And left 3 days later started to make noise again got hubby to check filter nothing empty called guys out again who told me it was fine and they couldn't find nothing wrong , but told me if called out again will gots me 99.00 for call out if they find nothing wrong,machine started leaking called out again funny enough they couldn't find nothing wrong ...and said maybe filter wasnt on tight enough , machine dont wash well always making grinding noise as if it has trouble spinning clothes but can only wash very few items for it to wash properly so dont feel this is the case even though it's srptill under warranty i won't be calling out will wait untill it stops working and buy better brand of machine , good luck if you buy one of these you might need it.but honestly do not buy.
Stay away from Asko
I purchased this machine in 2012. I received a DOA machine, Asko replaced very quickly I must admit.
But every since we got the replacement machine has had problems. Warranty replaced several parts. Asko is very secretive about what they replace. Machine moves everywhere goes out of balance very quickly, rusty detergent section. I bought it because on papers shows to be the most water and energy efficient in the market getting a 5 stars, but 1 star in quality and durability. Stay away from Asko.
Terrible washing machine for price we paid
This washing machine has been nothing but trouble. We have regrettably been stuck with it for years as we paid so much for it we couldn’t afford a new one. We had technicians come out within the first month as it leaks and has leaked ever since. He told us we overfilled it and could only wash 1 towel at a time and a pair of jeans at a time. I thought that was absolutely ridiculous as I’ve never had to do that previously to my washing machines and this one is supposed to be “top of the range”. It’s constantly coming up with errors even though th...e filter is clean and nothing is clogging it. I wish I never listened to the salesman and picked LG as I had an LG washing machine that lasted over 10 years. I’m sick and tired of having a puddle in the laundry every time I use it. We have an asko dishwasher and it’s fantastic. This washing machine must be a dud but the customer service people were so rude to me as it’s now out of warranty and basically told me to get lost and it’s my problem for not calling sooner even though I had called within warranty period and they would never send another technician out without a call out fee because one had already been in the first month to fix the problem. Asko really need to get their act together.
Piece of junk ( expensive junk)
Pump broke down twice in 3 years, detergent dispenser never worked properly. Now it comes with flashing display at the end of cycle, can't open the door even after power down. For that sort of money I expected at least
4-5 years trouble free. That's it, I had it. Off to the tip.
W6564 brushless motor never wears out.......now I know why
I bought the machine $1800 plus because my wife will run it pretty well every day. I thought fair enough go the best buy Asko, with a brushless motor to boot. Machine lasted 4 years, then one day it just stopped. Why.......Im guessing the circuit board. Turns on fills with water as per cycle - counts down whilst its filling but then when it should spin the motor ( and doesnt ) the timer stops.
To reset the machine: turn off the machine with the power button, wait 5 seconds and then hold down the key button ( door lock ) and whilst holding the door lock button, turn it back on. This is supposed to do a total reset. By the way this didnt help me. I wont be buying Asko again
- Verified purchase
what a piece of junk.
We purchased a top of the line washing machine and dryer. after 6 years we have had 6 major faults over the two machines. The dryer had 3 faults so they replaced it. after about 2 years it broke down again , while it was in being repaired they noticed it took a long time to dry and told us the heat pump has packed up and will cost over $1000 to fix on top of the other repair. so that is in the bin its junk. I cant sell the washing machine as it has gone rusty all around the soap filler and needs a whole new front and soap drawer.
I can not wait to get rid of this over priced rubbish, the crap only lasts a couple of years not the 20 Plus years we were told at the point of sale, don't buy this rubbish.
- Verified purchase
Doesn’t go the distance
We have had our Asko front loader 7 years. Have been happy up to now . Only complaint that door is rather hard to close, needs a very firm push.
Purchased an Asko expecting it would last at least 15 years but after extremely loud noise on spin and had someone out to look at it . Bearings need replacing , $650 to fix . unfortunately no extended warranty as expected quality and no issues. Now have to decide which brand to try next. Meanwhile off to the laundromat. Very disappointing.
Looked Good At First
This is our second Asko, the first one was the old "lasts twenty years" type and we only got rid of it due to travelling overseas. This new on is just not as well made and I am a little disappointed with it. Its just a year old and already the body is rusting is two places that I know of - around the soap dispenser and under neath near the legs. It runs OK but they seem to be suing cheap sheet metal these days - no way this will last 10 years. The boy will definitely give up before that,. Not as good as they used to be!
such a waste of money!!!!!
I had a cheap machine before which lasted for over 10 years and still was in a working condition when I had to get rid of it. This expensive one lasted for 4 and a half years of very light washing and then started "jumping" in the laundry making terrible noise. Will never consider buying this brand in the future. It is better to buy a cheap machine every 5 years than to be stuck with the expensive one after 5 years...with just expired extended warranty.
Bought this expensive machine because we expected it to out last any previous cheaper machines. Cleans quite well and is economical water wise however has developed an extremely loud rattle and cuts the main power off to the house. Leave it switched off for three days and it starts up again but gets to the spin cycle and blows everything again. Had repair man out twice. Going to replace with one of the much cheaper brands. Not happy.
It washes and it's strong
Yes it washes no problems there and it is good on delicates and permanent press. It however, flatly refuses to spin just one item - overbalances EVERYTIME regardless of how evenly it is placed in the drum. I have to chuck a towel in with it to balance the load - the only way out.
After 9 months it needed a bearing replaced - service was no fuss, easy and no questions asked.
One positive is that it is strong - I retrieved a USB, lego, three nails a marble and $1.40 in coins from the pump filter...I've heard stories of other machines bein...g ripped apart by a bobby pin. This was a major selling point for us. It does what it's meant to do...it washes, it's very quiet...perhaps a bit smaller (load capacity) than I anticipated but overall good. The $1700 was hard to swallow but at least the nails didn't rip this one's innards out!
We would never go back to top load washers
We had a Fisher and Paykel top load washer and moved to a 7kg Asko Front Load washer. We have a family of four, the 7kg is more suited to two people perhaps we will move up to an 8.5kg next time, we wouldn't need any bigger. Our Doonas go to the local laundry service for $25 each I am not going to wreak our washer as Doonas are like big Tampons, they suck the water in and what was 4kg is now 10kg which puts a massive load on any washer. Friends by washers to suit their Donnas - I don't know if I am missing something here but I only wash my d...oonas once a year and $25 each is a great investment to ensure they are washed correctly and I don't stuff my washer up by asking it to do more than it should. This machine has never let us down, it has always washed our clothes clean from filthy mechanics overalls to silk pillow cases. It is a lot kinder on our clothes than the old agitator top loaders and kinder on my back as I no longer have to bend forward and lift up heavy loads our of a drum, I just drag them out into my laundry basket this has certainly helped me with my back/shoulder/neck injury. We love the way is spins the clothes dry. They are that dry that putting them on the clothes line would be stupid. 10 minutes in the dryer and away we go. We have not used the clothes line at all since we have bought the Asko Front Load Washer and; Our power bill took a steep drop down, the Asko uses hardly any electricity at all. It is quite except when it does the 1600rpm final spin but that is not a lot of noise and it is only for a few minutes. We have ordered a new Asko Heat Pump Dryer to go on top of the washer so I will let you know how that goes. If I couldn't afford an Asko Washer/Dryer I would go for the matched pair in LG or Fisher and Paykel, friends own them and love them too. I don't think there will be any top load washers around in a couple of years time, I know I tell all of my friends to get a front load washer, many cannot work out why there is no lint filter on a front load washer, that is because lint is caused by the damage done to your clothes, that is what lint is. We use the quick cycle 30 mins or 45 mins with a extra rinse or the auto cycle for real dirty clothes. We purchased the extended 5 year warranty as we always do on major appliances.
Wanted this machine to be like my last Asko
After having a Asko that had had lasted many years. I decided to get another, on the whole it has worked to an acceptable standard. it washed and spun as it was supposed to. I live by myself so the machine was not overworked.
A week before Christmas one of my power switches started to trip. then on the Friday before the New Year long weekend I put a load on after work, and went to put the washing out an hour and a half later I went to the machine and there was no lights on. I checked the fuse box that was ok. so it was a total failure of the m...
Worth the price tag, saves me hours
All cycles are flawless
Runs a great quick cycle
Perfect for delicates, silk dresses are absolutely fine on the wool delicate wash, I was nervous at first but I think the machine is easier on the clothing than me hand washing. Fantastic.
It is not too loud.
Absolutely love it
Good machine - door hard to close
Purchased the Asko W6564 - my first front loader. The machine when delivered has bolts in the back of it to ensure it is not damaged in transit. A great idea - I recommend you save these!! Machine works well, front loaders are extremely slow!! The cycle I use takes 1hr 30 min. One can make this shorter. Washing and rinse quality are excellent. I have never had fluff etc on cloths, and being a male, I dont separate washing by fabric, color etc. The machine has a very fast spin 1600 rpm. The only negative is the front door is hard to clo...se - and slamming it closed will result in an expensive repair. I push the door close then with my hand still in place, hit the back of this hand with my free hand - this works well. I cannot get the 'flick' action Asko suggest. Asko generally have a fixed price - hence purchase when they have a $100.00 off deal!!-
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Questions & Answers
The time setting is locked in at 1.20 hrs. How do I change back to 45 mins as dial wont work anymore?
Hi I have a front loader that tearing my clothes
The machine is only 4 years old and $2000
No very happy I lost expensive clothing
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