Asko W8844XL / W8844XL ECO

Rips clothing – This machine keeps putting holes in my finer clothes like t-shirts, fine jumpers. Every time I have contacted them they say I have "cockroaches" eating holes in my clothes!!! Seems like this was a great marketing story they all got told to say. Very disappointed given the cost of the machine. And I can't count the cost of the wrecked clothes!!! Don't buy it!!! Show details

W8844xl Overpriced rubbish, Asko this machine requires a recall?? – Bought 2015, now 7 yrs going to the scrap, #rusting at the top near control panel #noisy advised needs to be pulled apart change bearings @$800 #imbalancing all the time stops cycle need to drain it to open door. #noticed other reviewers same problem I think this machine requires a recall to change faulty parts ,guys we need to make some noise. Now asko waiting for your reply?? Show details

Asko – An excellent job for example ready to replace doona washed on Max heat Max 14000 spin came out like New and relatively dry so easy hang and finish drying High rated for per and water consumption/ electricity salesman said he'd had one for 25 years never broke down. Installed it myself easy as hook up the hose remove restaining bolts at the rear the unit, plug it away it went 1st go...  Show details

Best of the Best – only Machine without a rubber seal on the door and that is the reason we purchased it. Quiet well modulated machine with ease of function and range of cycles. Good quality build, durable and fully functional. It washes all fabric types well and has appropriate cycles to match. Would highly recommend to anyone looking for a high quality washing machine.  Show details

Rust issues - no customer service – In 2015 I was looking for an XXL washing machine, the seller recommended Asko W8844XL has the best of the best, indestructible he said, so we decided to put extra dollars over our budget and we got it. Does decent job, but nothing more then others brands. suddenly I realised that was extremely noisy, I have to keep my laundry door shut when is… Read more

on, to not mention the spinning, sounds like its going to take off about any minute. Anyway, the real problem: the indestructible machine made of special metal, started to rust, so I try to looking for customer care number, but doesn’t exist, you have to contact them via email, which I did, plus sent photos of the issues. Two weeks later still no response to my email, so I called an Asko random 1300 number, the operator didn’t give me any explanations why nobody respond to my email, also, when I said that machine warranty was expired, I just asked for someone to come to fix the rust, but the operator told me that was nothing he could do to help me, then he “goodbye me” and it was all. Definitely I will never recommend this brand to anyone.

Pathetic for Asko – Issues at about 12mths old and now leaks at 4yrs old. Towels come out “crunchy”. Easily out of balance washing a single thick wind cheater. Would not recommend Asko on this experience. Asko “customer service” little to offer but expensive service call and parts. Noisy too. Show details

Don't waste your money – I was very excited buying my Asko 10kg washing machine 6 years ago. Figured it would be a great long term investment, as family members have older versions that are nearly 20yrs old and still running perfectly. Was my dream washing machine! It worked perfectly fine for 5 yrs and was always treated well, never overloaded etc. Problems started… Read more

earlier this year when programs started to fail. Discovered it had a faulty circuit board, so we had that replaced. In the last few weeks I had noticed towels were becoming a problem during the spin cycle, even with only one or two amongst the wash. Last night I was giving a final spin on a small washing load, (including 2 towels) and suddenly there was a horrible loud grating/clattering sound and burning smell that startled everyone in the house. The drum bearing gave out. I am absolutely devastated and not going to get it repaired -is very expensive apparently. Why spend more money fixing it when something else might go wrong. I would not recommend anyone to buy this brand when it lasts no longer than other cheaper washing machines. Don't waste your money!!

Do not buy an ASKO washing machine – Had multiple problems with this washing machine. Split clear door and now close door error and replaced new switch wth technician recommendation and that’s not fixed the problem!! Out of pocket $177 for a part that wasn’t the problem. Machine coming up with “close the door” have replaced that and error is still there and reset the machine. Does not make any sound or pumping noise at all. Thoroughly disappointed with this overrated machine. Show details

Control board failure- cannot open door – I wish I read the reviews before purchasing this machine. I now cannot open the door as the relay that allows the door electromagnet to release has gone. You can't even replace it. You need to replace the entire control panel. Never again will I buy Asko! Show details

Huge, robust machine but design needs improvement. Detergent separator is missing! – This washing machine washes well, clothes come out clean. Looks robust and heavy duty. I also chose this because mainly it has the stainless steel gasket. However, towels come out unpleasantly rough even when I have tried using more softener. The detergent separator is missing. I also think the first compartment and second compartment releases… Read more

the detergent at the same time, which means the pre-wash is using all the detergent and leaves nothing for the main wash. (As per observation) Also the softener in the compartment seems to be almost gone even when it’s stillI in washing mode and not rinsing yet. With the price, they could have done better. Once you press start, you cannot pause anymore. It drains everything and you have to start all over again.

If I could give it zero, I would – Bought machine, machine works well for 3y 4m now it's shaking and making a hell of a noise on spin. Asko say, out of warranty, you pay for service call and depending on what was wrong with it, they might help! Fair washing machine life for this amount should be ~10 years... Will chase them up and one way or another have it fixed but it's not the… Read more

point. They shouldn't gouge customers on price selling something that should be premium quality if a, largely 2 person household can break it in 3 odd years - stay clear if I was you!

Asko is a disgrace – I purchased the Asko washing machine because it was a 10kg front loader and I have 3 small children. I should have gone Miele but was talked into an Asko and was led to believe it was a luxury brand who stood behind their product and the product was the best on the market. What a lie. I have had this machine for 5 years and it has been nothing but… Read more

trouble and a continual fight to just get my consumer rights met. When you call Asko they try and avoid any responsibilty for their product not working and try to charge extortionate call out fees to discourage complaints. I only ever wanted a working machine and the only way I could get them to treat me like I wasn't a scammer and to meet their obligations as a retailer was to go to consumer affairs. That government department was amazing. Asko finally recognized that they had to fix the machine. I had 5 visits from an Asko repairman who could not find the fault and agreed that I probably had a lemon. He did change random things that he felt might help, like a door, some pipes etc but I continued to have problems. On the last visit , the water stopped leaking and when asked by consumer affairs if I wanted to push for a replacement I declined because I just wanted my machine to work and now it did. I am an honest person and I wasn't trying to scam a new machine and they'd fixed it, that was perfect. I just wanted it to work. In hindsight, I should have just pushed it. 3 months later, my machine started to leak again. I spoke to Asko and I wrote a letter requesting a replacement. Of course they knew the history of the machine as they had a file on it. They sent a tech guy out again and he couldn't find the fault (of course) and when I requested that they replace it, they stopped responding to my emails. Now the only avenue I have to get my machine to work, is to go to court. The biggest waste of $2500 on a machine that hasn't even lasted 5 years and Asko are a disgrace as to how they treat their legitimate customers. Do not waste your money and time dealing with this company.

Asko fiasco – Machine is just twelve months old and door glass has exploded at 1600 rpm. Extremely dangerous, destroyed washing and machine is filled with shards of glass. Asko response after two weeks. 'operator error' will not replace under warranty. Customer service is non existent in Australia. State service managers' words "Good luck sunshine" 'we have… Read more

many of these new machines doing this" if so why are they not recalled. Note all newer models now have a plastic cover over the glass. Be very very careful, someone is going to get hurt.

Update: Asko have now agreed to repair at their cost. You would think it would be more cost efficient to replace with new unit than expensive repair but what can we do?

Lemon – We were convinced to buy this above a Miele by the salespeople. Wish we had gone with our gut. Have had terrible trouble with the seals and now the bearings have gone. Washes well, and has good options for different washes. I especially love the hand wash feature. For the price compared to the problems we've had I Would not recommend.  Show details

This is a dog! – Nothing but problems!! Trying to get it replaced. Had 3 call outs. First the seal then the computer not working meaning the wash could go on for an extra 45 minutes! Not what you want when you are time poor. Would not recommend at all as completely unreliable. Don't buy!  Show details

Lemon since the start – Nothing but trouble since we've had it. The Good Guys salesman convinced me that I would be buying a super reliable washing machine that was built stronger than any other on the market and wouldn't give me any trouble! There has been fault message after fault message and now there is power to the machine but the program won't start...... 6 people to wash for, I'm losing my patience with it.  Show details

mixed – The door what is with the door? did read some reviews before buying and there was mention of issues with the door not closing but I thought they may have been unlucky. I did decide to purchase this machine and guess what that door is doing my head in. some times it closes but mostly not. after pressing start you have to stand there and wait for… Read more

the click and press door in again and more often than not you have to do it again. and sometimes it just bounces open and have real trouble getting it to lock in.

Apart from that a great wash

but THAT DOOR very annoying

Pretty good so far – I bought the Asko ECO machine. It washes pretty well, the clothes come out clean and I like that I can choose the temperature, wash time and type of spin cycle. I do have trouble closing the door as it take a lot of strength - so I push it closed with my knee and body weight. I don't like how once the door is closed it can't be opened. I've had it… Read more

for around 2 years but have only used it for last 6 months, I hope it lasts longer than others have experienced. I paid extra to get the ECO model and was told there was on overnight ECO wash but can't find a setting for it all.

$2300- I Got Ripped Off -- ASKO – Well, I have been ripped off again by Asko. This time the washing machine. Last time the $3000 10kg, Dryer--pls read review. I bought the 10KG washing machine March 2015--October 2015, Asko replaced the suspension as machine was knocking against the sides. Now, both the suspension and main bearing need replacing on the washing machine. I rang… Read more

Asko on 22/1/18, sent service 29/1/18, service advised, machine should be replaced. On 19/2/18, after I kept ringing. Asko, then advised, they will repair machine. Service advised they will pick up machine on 2/3/18, but guy was sick. Today is 9/3/18, washing machine is still here--after 7 or 8 weeks, I am 60 and my wife is 56. We use this washing machine every 2nd day. Asko should hold their head in SHAME. They sell over priced appliances that are no better they cheap rubbish. Would I recommend Asko--NO. Would I buy their appliances again--NEVER. And when will Asko repair my machine, and how long will it last.--?. My problems with the washing machine and dryer will continue until I throw both in the TIP, as when the extended warranty is finished--2020, it will cost me an arm and a leg to repair. As you DO NOT, get 15 or 20 years from the machines, maybe 5 to 7 years.

Really disappointed with ASKO – I've had this machine less than two years and had quite a few problems with it. I'm very glad I bought the extended warranty. When it works it's superb, so that's something. My biggest issue is with ASKO's service. It can take a long time for them to send someone out - meanwhile your clothes are rotting in the machine and you can't do any… Read more

washing. If your machine breaks down mid-cycle it's not really the sort of situation where you can wait a week. Also, when I call, I expect to be able to speak to someone who can schedule a service visit for me, not told that someone will get back to me, which can take days.

I will buy Miele appliances in future. I've had a much better experience with them.

Can’t live without it – Clean my clothes well but work clothes I have to soak them otherwise they will never be clean it doesn’t wear out the colors very quiet the best feature in this washing machine is the hot water hose option it saves electricity The only thing I don’t like is when I forget something and I wanna but it with the load it starts all over  Show details

Great washer, top price, just missing features – We replaced our old front load washer with this top of the line Asko. The 10 kg drum size swayed us to this one, dual water connections hot & cold also. Our previous washer only had cold connection. So I hope it will be more economical. It has a good star rating. The machine is nice but don’t expect it to fit under a standard 600mm bench, as… Read more

it sticks out further, which is fine in our laundry.

It can fit king size blankets fine.

It washes really well, with all sorts of clothes.

The door lock feature is great as it unlocks immediately when you press stop.

Our previous washer had a 90 second delay.

The port hole handle is easy to open.

We also loved the fact there is no rubber around the door, as our old washer had as it caused a lot of grime.

This was annoying if in a hurry.

It is fairly quiet.

For the money I wished it had auto dosing, but it doesn’t.

The short wash is longer than our previous washer but you get more rinses.

The wash selector is easy to use.

I hope it lasts a long time for the pricing, 20 years I am hoping.

Good machine and good delivery service.

Another great Asko appliance – The previous Whirlpool WFE1210 suffered a pump failure after 5 years of hard work and because we had a positive experience with our Asko dishwasher, we decided to try this unit. Although it has a considerably smaller drum than the (identical 10kg capacity) Whirlpool, it handles everything we have thrown at it over the last 3 months with ease. … Read more

Everything comes out clean and fresh using the Costco liquid pods. It is way quieter than the Whirlpool was and noticeably quicker on almost every cycle. It takes up a lot less laundry space than the Whirlpool - a benefit of the smaller drum and is very water and energy efficient.

Given that we live in a country area, our closest retailer was a Good Guys store and their service was nothing short of appalling. The poor bloke who arrived (on his own) to install it, had (1) never installed one and made a complete hash of it to the point where he cross threaded the inlet pipes and (2) had to be helped by my wife to actually unload it. A fair ask for someone who has had two knee replacement.

In short. Great machine but give the Good Guys a wide berth.

Update Feb 2023: Not quite sure what happened but after a cycle had finished we found glass on the laundry floor and a dinner plate size hole in the front door. As the glass was outside the machine and scattered a reasonable distance and there was no water on the floor it must have happened during the spin cycle. There was only a small load in it - there were no loose objects to be found so the cause is a mystery. That said, the the part is reasonably priced and the total repair cost will be under $300.

Horrible-nappies come out stained and it rips clothes – We use cloth nappies and desperately needed larger washing machine. So despite all reviews we bought it. Machine isn't faulty, it 'works' as one expects but does very poor job of washing. Baby vomit stains- still there. Nappies done on heavy wash at 90 degrees with all the extra rinses-stains there. I compare it to LG intellowasher that washed… Read more

nappies perfectly. Normal clothes are ok, they get washed, but i guess any machine would do that. Also not sure about water rating when you have to use extra water and rinses to get the same results as other machines.

ETA: After several washes we noticed that certain types of material comes out with holes in this. In particular soft textures such as viscose or machine washable wool. Goes into the machine fine, comes out with holes (one baby wool sleeping bag that has double layer of wool) came out with holes on the outside but not the inside. We will consider this a waste of 2K and go buy another machine instead.

Towels are like sand paper – Cleans clothes well I can't complain but towels do not come out fluffy they are more like sand paper. I have tried all options on the programs but they still come out like sand paper. I e-mailed Asko and informed them that I was not happy with the way the towels come out. Asko made suggestions and I tried all their suggestions but my towels are… Read more

still like sand paper.

The machine was very quiet in the beginning but the noise level has increased over the year but still quieter than my old top loader.

Also I noticed that the detergent separator was missing when I purchased the machine that's disappointing considering I paid $2498.00 for it.

Problems in less than 1 year – An OK machine but does NOT live up to its brand name. Like the fact that there is no rubber ring and that its fairly compact despite being 10kg. It is also quieter than our previous Electrolux. However, the controls/functions are limited compared to other brands + the detergent tray sometimes fails to empty the water. The most disappointing fact… Read more

is that we have had 2 warranty problems in less than 12 months (issue 1: door not closing easily and even after being closed, it was still leaking water. issue 2: machine was stopping half-way through the cycle). Both were fixed under warranty, but took a long time to get fixed. Spent almost $70 in laundromat fees, asked for a refund and was advised that Asko do not reimburse laundry costs even though the machine is under warranty. Simply not good enough for a premium brand. I also found the customer service disappointing - call key options are confusing, kept being put through different departments, no option to lodge warranty claim online, call operators sounded disinterested. I think Asko quality is just not there anymore hence $2400 for a washing machine becomes a rip-off.

Ok – this washing machine isnt great, but it works to wash clothes. It has broken down a couple of times, and to fix it is very expensive. Next time I would just save up the money to buy a better quality one and that would work better as my washing machine.  Show details

Terrible Washer – This is the worst washing machine I've ever owned. I've always owned Miele for all appliances in our house and have been very happy. I was talked into buying the ASKO because it is slightly larger. The machine has never worked since the day I purchased, the water does not drain, dirty water comes back into the washer so the clothes come out worse… Read more

than they went in. Buyer beware. Skip this and buy a different Brand. Customer service is also terrible.

Disappointing – I've replaced a 10kg LG front loader that wasn't performing as well after about 5yrs, with this 10kg Asko, chosen on the basis of a faultless history my mum had with a 7kg Asko for about 20yrs, in fact it's still going I believe. I am very disappointed after a few weeks, it doesn't spin very well, tonight a light load + 2 regular bath towels &… Read more

the towels came out quite wet, & I have found myself re-spinning several loads already, which I think just shouldn't be the case. Cycles are long, timer is strange, says 1minute to go & kept spinning, in the end I stopped it as I was concerned it wasn't going to stop?

I purchased this as a run out deal as apparently Asko are about to launch new models, I wonder if I should have waited...

I will be ringing Asko tomorrow for assistance.

Great wash every time – This is my second Asko machine- the first lasted 17 years with minimal need to repair. This machine is really quiet compared to the old one and has many different programs to choose from. The wash does take a long Time and with the sensor drum it can often be longer than stated but if you time when you put it on then it isn't an issue. I put a… Read more

load on in the evening, one before I go to bed and then one in morning if I still have washing. Easy to then hang outside. I love the 2 HR soak especially for my boys football gear which often gets muddy. I pre soak for 2 hours then a heavy wash- they come out sparking and fresh. Love it! Good wash on clothes and XL enables me to do less loads as more fits in. I wash a lot and have had no issues so far. I asked about the door which had been a previous issue but this has been rectified and I have no leakage. I managed to pick up a seconds from Asko- full warranty but had a dint in front panel. Huge discount and really can't notice in the laundry. No effect to operation ( second is previous display or it has been damaged in transit- never used). I would definitely recommend this product but it does take a long time washing.