Atrium Homes
Verified10 reviews
Excellent – Was an easy experience, very helpful and experienced team. Would (and have) recommended them. Design of the home is great and easy to live in. Very happy. Salesman was helpful, as well as the staff and supervisor. Have built before, these guys are much better in quality and service than the other builder. I've recommended them to my mate who seems… Read more
to be getting the same level of service/quality. Would've liked to be in a few weeks earlier for xmas.
Excellent – Would build with this company again for sure. The quality shown in display homes is the same as in my home, not sure why williamm is complaining about this? v happy with Atrium - they are well priced, informative/helpful and have a great level of quality. Have built with a cheaper builder before - you do get what you pay for. Supervisor was a bit difficult to get a hold of at times.
Like a lot of things in life, you get what you pay for here – To be delivered what is promised is hard to come by these days. These guys have done so, and far beyond. From start to finish, the experience was smooth, though getting our plans back did take a little longer that expected, it was certainly worth the wait. Atrium Homes are by far a superior builder to their market. Reliable, honest and friendly. Outstanding family company
Good but keep an eye on the details – We bought an Atrium home less than a year after it was built. We rented it out for 6 years while overseas and have just moved in for the first time. Key points as follows: - ducted air con has been a problem from the beginning. It is a no-name brand and doesn't work during hot days. The ducting and zoning has been poorly done as well. I am… Read more
going to have to replace the whole thing.
- roof insulation is poorly done and ineffective.
- inadequate roof ventilation.
- choose a light coloured roof!
- the plastering is showing lots of crazy cracking, have to do a lot of repainting.
- the rear garden retic was poorly laid out and had to be replaced.
- external render was not sealed and is fading on the north side, and showing signs of moisture ingress.
- there was some cracking from settlement but to their credit they came out and fixed them.
- the tiling was done really well, but make sure they seal the grouting.
Overall, its a well designed house layout and we love it, but some of the compromises are coming back to bite us.
I recommend Atrium totally, but just keep on top of them and make sure they don't compromise on the things above.
Excellent – i found the salesman very good and honest what he said was what was included the building time was quick even though it was a boom time we have a house we can brag about to our friends we are totally happy thank you to the atrium team i have built three times before this was definately the best experience can not find anything i had a problem with great job atrium
Terrible – My husband and I are looking to build a new home that will provide easy access and safety for our little daughter who has significant disabilities and special needs. On two separate occasions, at two separate display homes, my daughter has been disallowed entry into these display homes because 'mam we don't allow prams and strollers into our… Read more
homes'. I have had stand up arguments with these ignorant and unimaginably rude human beings that my daughter is in a wheelchair -not a pram and I am unable to take her out and carry her. They have very kindly offered to allow my husband, son and myself entry - and what, leave her outside alone???? And if she starts having a seizure, exactly who will intervene if I'm not there? Never again. You can keep your fancy homes and elitist attitudes. We'll build with a company that has more compassion and understanding. But I'm warning you. If you reject the wrong person, you will have a discrimination case to answer to. Smarten up.
Never again. You can keep your fancy homes and your elitist attitudes. We'll build with a company with more Blissfully ignorant sales reps which sadly reflects on Atrium's leadership and company culture. It must be really sweet to be so stupid.
Terrible – It's all charm until the contract has been signed, then you will begin to see them for what their are. The finish is very low quality but you will pay for much more. Note the hollow doors, tacky acrylic baths, poor quality window frames, dreadful plasterwork and so much more. This is what you will get unless you pay much more than the quoted… Read more
price and upgrade everything. This builder is a rip off! Interior designer did a good job of the show houses, on the surface they almost look OK. Look beyond the decor and note the poor quality finish, then realise that they use their BEST trades in the show houses. IF you are silly enough to use this builder, the finish of your house will be much worse.
Excellent – Recommeded highly. Building costs is approx 25% higher. design quality is top. Building quality good. And they do come by even after 4-7 years, if you call and complaint over cracks and they DO fix em. Never seen this with any other builder. Quality of Workmanship is very very good. Have compared this with our previous builder and we now know what… Read more
quality truly means. Designs are very practical and the staff are very friendly compared with other builders. We have built 3 times in WA. As a rule, all builders become nasty once contract is signed, but Atrium was firm, not nasty. They do have to get on with the job of building. They heard our opinions and resolved our concerns well. Possibly more to do with individual supervisors lack of competency. Should contact owners more often, if not, simply keep them informed.
Excellent – very rewarding experience. we had heard the horror stories of building and were apprehensive at the start buy soon relaxed when we realised that atrium really do know what they are about. we changed our minds on some product in the middle of the contract and it was no trouble for them to change for us.i am glad to say we built with Atrium atrium… Read more
staff were very friendly and profesional.
all provisional sum estimates were right
house was finished when they said it would be
atrium gave me good advice on how to place my house on a very difficult site and saved me on site works costs
thier standard allowances were very good was not given a house key untill handover
Excellent – We would build our next home with Atrium again. Service, quality and construction time was great. Would recommend Atrium without hesitation and love showing off our home. Have built with Atrium for the 3rd time now. House is perfect in design and construction. Construction time was fast. These guys have their own designer - they design practical… Read more
homes with sizable rooms and do what you want. Quality is perfect which is what you'd expect of a builder of this caliber. Pre-starts were a little slow/ receiving plans after the changes.
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