McDonald Jones Homes

When we approached McDonald Jones we were feeling rather nervous and cautious due to already being burnt by two other builders. After 5 minutes with Tracey we knew we were onto a good thing and felt completely at ease! Tracey was a pleasure to deal with and a true professional through and through. She worked hard with us to design our dream home to budget and no request was to big or too troublesome. We are absolutely blown away with her efficiency and creative solutions to any issue we threw her way! We are truly thankful for Tracey and Mollie for such a wonderful experience!

It’s a joy dealing with Lachlan from Box Hill Home World. He is professional and attention to detail. He provided valuable feedback on our house design. Highly recommended and will deal with McDonald Jones Home again.

Lachlan was fantastic to deal with! He helped us with all our questions and made the first process of our new home experience so exciting! Lachlan's responses have been prompt and we cannot flaw him. Thank you again for helping our first stages of build get rolling and being patient with all our questions! Highly recommend Box Hill MJH

We are at the pre construction stage & have had excellent service from Lachlan Tupper at the Box Hill Display Home so far. Nothing was a bother to him as we constantly changed our minds over different areas. We recommend him for anyone thinking of building a forever home.

Xavier Player, over at the googong McDonald Jones display home was very knowledgeable and helpful at this early stage of the process. We left with a greater understanding of the build process.

Just completed my interior design appointment and super satisfied with the whole process. My consultant Louise Ryan are very nice and professional in walking through every details of the house , kitchen, wet area, front doors, etc. she is very patient to check everything for me, including something I have never thought of by myself, although I have done heaps of research before coming to this appointment.

I feel so lucky to choose McDonald Jones Team to build my new house.

My husband and I have nothing but great things to say about Brannon Kennedy. Excellent customer service since day 1 especially his promptness to everything. He was consistent in updating us and always returning our calls. Easy to deal and such a pleasure to work with! He made our pre construction stage experience such a breeze! Thank you so much, Brannon for all your help! - O&J B.

First home buyer here! I visited several MDJ display homes. Robert listened very carefully to my preferred house design whilst offering advice and drafting/finalizing a house design that meets my vision and budget. Robert has been extremely helpful, methodical, professional, friendly, transparent, and not pushy. In addition, The MyChoice Finance (Scott), MyChoice Conveyancing team (Lynda, Becky), and the other consultants (Katrina, Natasha) and project coordinator (Caitlin) have been very professional, helpful, and quick to respond to my querie...

This is what 8 months worth or work looks like on a 9 month contract. No roof and the insulation sitting in puddles. Note the beautiful weather and again no tradesman

I am really happy that I received excellent service during my preconstruction stage by my coordinator Josh McFarlane. He was very polite and humble. Was impressed with Quick communication and updating information, clarifying my questions which really made the process with no hassle. A big THANK YOU..

We recently switched to MJH after being contracted with another builder for 12 months (which was a nightmare from start to ending of the contract). We are first home buyers/builders, and I have a disability so need a lot of processes explained thoroughly.

Towards the end of our tenure with our previous builder, they were sending us more and more variations with little to no explanation of what the charges were or why they were necessary. As it became more and more obvious that we would not be able to continue with our previous builder, we bega...

Our build has not yet started ( Construction Certificate issued this week ) , but so far, the team at MJH South Coast have been amazing . A few stand outs - our sales consultant (George Bedelovski out of the Wongawilli display centre ) guided us to a design that suited us to a tee , and was always available to take a call and answer questions , making the initial process clear and straight forward . Secondly , our project coordinator (Brannon Kennedy ) has also been very quick to respond to questions with the right answers , keeping us updated on all aspects of council approval etc. . Both a very knowledgeable and credit to MJH, and looking forward to the next stage !

We commenced our journey with MJH in January 2021 and during the 18 months we have had no communication from previous site supervisors for weeks during this journey. Many items in the house are many many months old and due to the massive delays, the property that is supposed to be brand new has gone through great wear and tear and no longer new. There remains to be major issues that needed resolving including replacing over 10 windows and door glass panels. These were issues that were picked up well ahead of the PCI and continues to be outstand...

The most wonderful experience. From day one Tracey has been our rock- professional, informative, kind, patient & truly amazing. Tracey has gone absolutely above & beyond & we are so so happy we were able to have Tracey work with us. We have learnt so much from Tracey & we are so appreciative of all her hard work. A true asset to McDonald Jones.
Mollie was also fabulous. The absolute dream team!
Thankyou Tracey & Mollie

Tracey from the Braemar location was a pleasure to deal with, we felt at ease knowing Tracey understood our new home vision. Tracey communicated through the tender stage of the process with clarity and honesty. Thank you Tracey and Mollie.