2,200 reviews
- Pre-Construction
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- Mid-Construction
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- Post-Construction
AI reviews summary
The overall sentiment for McDonald Jones Homes is highly positive, particularly regarding the pre-construction and design phases. Customers frequently praise individual consultants for their patience, expertise, and ability to tailor designs to specific budgets and land requirements. While the majority of builds are completed to a high standard, a significant segment of feedback highlights a stark contrast in experiences, with some clients reporting severe structural defects, poor communication during the final stages, and difficulties with post-handover warranty claims.
Pros
Cons
Verdict
McDonald Jones Homes is a strong contender for those seeking a guided, professional design and planning experience with transparent upfront costs. However, potential clients should be vigilant during the construction and handover phases, as the quality of the final product and the responsiveness to defects appear to depend heavily on the specific site supervisor and regional management team assigned.
Our journey with McDonald Jones commenced in 2020. We are now in 2026 and we still do not have a finished home. On some days I believe it has to Be an episode of candid camera the service and quality is so bad and they just don’t care. Even today it is like they are doing me some kind of favour fixing the defects. We gave up on persuing cosmetic… Read more
issues. We just don’t have the energy. The chief counsel out and out lied to the NSW building commission to get our complaint closed but then personally promised the rectification works would be concluded by March 2025. The excuses have kept coming. Parts of the rectifications are of poorer quality than the original poor quality. Now in May 2026 as I muster the energy to go back to the building commission the same Senior Site Manager that has inspected and photographed the issues numerous times since May 2024 suddenly emails suggesting I “take some photos” of the issues and he’ll get it “sorted”. We originally dealt with the central coast branch and they were great. The second the job transferred to Canberra it has been lie after Lie. A total lack of accountability and 0 project management. We incurred over $100 000 in additional site costs due to McDonald Jones incompetence and short cutting. Key design features were not delivered that make the property Unworkable. Their review scores look great because they capture your feedback numerous times before the build starts. I am more than happy for McDonald Jones to contradict or challenge any of my assertions. I have 6 years worth of correspondence, independent building reports etc. that I will more than happily share with any unfortunate soul considering building with McDonald Jones in the ACT or surrounding NSW villages.
Proposed build was on land not yet registered (rego expected 12/25). Through sales process we were advised that after contract was signed our file would be parked until time closer to land registration. We would then be invited in to do various selections (external/internal/electrical). Contrary to that advice we were dragged in to complete all of… Read more
these stages within 2 months of signing contract. It was a rushed process.
When we signed the contract we sought guidance on timeframe for development approval. We were trying to determine whether to lock in price for 12 months or pay extra for the 18 month fixed contract. The advice was that it would take 6 to at 8 weeks, most likely earlier because it was a complying development. Once land was registered we received email advising the approval process would be 4 to 6 months (3 times longer than original guidance).
When we signed the contract we advised that plans for the driveway needed to be changed. We discussed our requirements and Project Manager advised she would change the plans. The plans were not changed as requested and the driveway approval is now in the incorrect place. They now advise that its our problem to fix and get plans changed.
After construction approval we thought we would be moving into construction phase only to be advised they require 6 weeks to order materials. Given we completed all selections in a rush 10 months ago I would have expected material requirements would have been clearly defined and ready to go.
We had 3 different project managers during this ~12m phase which didn't assist. Found them to be dismissive of our concerns. They provide little in the way of valuable guidance to assist the customer/process.
We could not be happier with the service provided by Benjamin Fernandez at MyChoice Design Studio Oak Flats. Ben helped us discover our style while perfectly balancing practicality for a home with young children, without compromising on design and aesthetics. He was incredibly knowledgeable, professional, and honest throughout the entire process,… Read more
always guiding us towards choices that suited both our vision and our budget. Ben also went above and beyond by answering emails and helping with little design questions and quotes leading up to our appointments. His attention to detail, patience, and genuine care made designing our home such a positive experience. We highly recommend Ben to anyone looking for expert and personalised interior design advice.
Reviews with attachments
- +6
We have nothing but praise and admiration for the McDonald Jones Oak Flat Building Team, including the husband and wife sales team at Wongawilli. Due to the builds location and other council red tape, it has been a long journey and a difficult build for McDonald Jones. And I want to thank McDonald Jones for their persistence and support in getting… Read more
the DA over the line. They have been really professional, supportive, empathetic helpfull and patient. And we must say they should be an inspiration to other builders. Their clientele support, communications, easy to talk & deal with, progress photos, and the quality of their workmanship and materials and pricing is all aimed at building and delivering a great and beautiful home for their clients. AND, what a house McDonald Jones is building us...... WOW !!! It is now approaching lock-up stage....and again, WOW !!!
I showed my brother, (a structural engineer) photos of the steel-frame of the house McDonald Jones is building us. And he was absolutely impressed and astounded by the amount of steel and steel frame thats gone into the building of the house. As he commented, " Great house to get away from the Big Bad Wolf."
I take my hat off, and put the entire McDonald Jones Team at Oak Flats and Wongiwilli up on the highest pedestal, from the beginning to the builds present stage.
Our build journey started with the husband and wife sales team at Wongawilli, George and Annslee. They are remarkable, and we soon developed a great rapport. Speaking of which this great rapport was extended right into the whole McDonald Jones Team at Oak Flats. George and Annslee helped and spoke with us about the correct design for our block and working within our budget. They also invited us to the Oak Flats office one evening, where we were shown videos, shown building materials and other construction items like; bench tops, door handles, basins etc. We were also introduced to a lot of other Oak Flat team members.
We then had an appointment to meet Ben at the Oak Flat office. Ben was great in helping us make the correct selection choices and styling for all the internals and externals, including appliances, kitchen, bench tops, door handles, cupboards, doors and colours and more.... And the way we chopped and changed, lucky, Ben is a very patient man .... haha ;). And all the other staff at the Oak Flat Office, including the friendly receptionists, Monique, Mrs. Lee, Allison, Bella G., and every single team member quietly working at back of house on plans, designs, sorting out council DA's etc etc. Thank you all for your professionalism and dedication.
After starting construction last October, the build has been full steam ahead. Great progress has been acheived and just about to lock up stage and we are so .... very excited !! Thanks to the two great building supervisors; namely George Pastrovic and Cameron Dagger. Thank you both for keeping us updated with your consistent uploading of progress photos to our profile. Great communication skills and general easy to work and get a long with attitude. Both George and Cameron have shown great professionalism and skills as building supervisors, liasoning with us and contractors. Ours was not an easy build, due to its difficult location. However, due to George and Cameron's tenacity and the support of the entire Oak Flat's Team, many issues and problems, were overcome. Again, I thank you all, for building our dream home come to fruition.
We also would like to say a BIG Thank You to all the contractors, sub-contractors and suppliers that McDonald Jones have chosen to contribute towards our build. They are the quiet achievers and they have been picked by McDonald Jones for their professionalism, and quality in workmanship.
And finally a big thank you also, to the McDonald Jones CEO Rob Douglas and all managers for running a great Building Company like McDonald Jones for your; Customer Service, Innovation, Building Designs and Plans, Professionalism, Flexability and making McDonald Jones Homes an Inspiration To Other Builders, that they could only wish to strive for, and setting a great standard for these other builders to strive for.
My wife and I have said it before, and we'll keep on saying it, " McDonalds Jones Is Too Good To Be True. Amazingly It's All True !!!
And to cap it off, again: Thank You So Much McDonald Jones
We are very pleased with the quality of our McDonald Jones home and love how it has all come together. Wayne Gordon, our Construction Site Supervisor has delivered a high-quality build, and we are so pleased with the process. I had many questions throughout the construction process and they were always answered. Reaching practical completion there… Read more
were only very minor superficial things that were picked up and these were addressed before handover. Wayne also went out of his way to do our handover before the long weekend, late on a Friday afternoon, so we could have our keys as soon as possible. Our friends and family have also commented on the quality of work and the high standard of the build. We felt very confident building with MJH due to their reputation and are happy with our choice. Mandy Hardes our Construction Coordinator was also extremely helpful along the way and was always on top of things. Through each stage, from our very first enquiry, MJH have been great to communicate with.
Thank you so much Mcdonald Jones especially James Evans the one that been helping us since day one through everything and no drama, everything done as we expected to be done, sooner than we thought, very happy with the results. Once again Thank you again James and Mcdonald Jones. Show details · 1
I ' m a Chinese guest and my English is not particularly good . I have to use translation software to better understand every detail . But I was a very lucky guest to meet Jack and Tracey . They are professional consultants and very patient in explaining . When I didn ' t understand something , they would use translation , pictures and other… Read more · 1
methods to make me realize that McDonald Jones ' sample room is my dream home . Whether it ' s the quality of the building or the color and style matching , it ' s everything I want , so I chose this place without hesitation . They will lead me through my house - building journey . I believe everything will be a wonderful memory .
I want to share our experience building a home with McDonald Jones. Our house is a dual occupancy property, and the construction took around six months. Initially, we were only going to build the house, but we decided to upgrade to a full-turnkey package that included everything—and I’m so glad we did. Throughout the entire process, Dale, our… Read more · 1
project manager, kept us updated weekly. Everything ran smoothly from start to finish. Before we knew it, the house was complete, and it was time for the final inspection. Dale was incredible. He guided us through every detail, explaining everything clearly and celebrating the completion of our home with us. Every part of the work by McDonald Jones was meticulous—far beyond our expectations. From the tiles to the grouting, down to every bit of silicone, everything was finished neatly and with exceptional quality. What really sets McDonald Jones apart isn’t just the construction itself. Since this was our first investment property, we had little to no knowledge about the process, but they guided us on real estate decisions and recommended everything we needed. Any minor issues in the house were addressed immediately. Even two months after completion, I am still extremely satisfied with the communication and support they provided throughout. If we ever build another house, there’s no question—we would choose McDonald Jones again. A heartfelt thank you to Dale for turning our dream into reality, and to his entire team for their dedication. Special thanks to Lili in the office for all the help along the way. And to everyone at McDonald Jones who worked tirelessly from start to finish to make sure our home was completed flawlessly—thank you so much.
We were lucky enough to have Danielle for our externals and internals appointments at the Norwest My Choice Studio. For externals, our vision was a bit outside of the ordinary and Danielle went the extra mile to help us achieve it. For internals, Danielle was very encouraging and supportive of our style, gave helpful advice, and we left with… Read more · 1
everything we hoped for. It was a huge day but lots of fun. We can’t wait to see our dream home become a reality! Thanks Danielle!
We had our internal selections meeting with Phoebe, and we couldn’t be happier with the experience. She was incredibly patient, knowledgeable, and professional throughout the entire process. Phoebe took the time to understand our budget and provided the best options and recommendations to suit our needs. She made what could have been a stressful process feel easy and smooth. We truly appreciate her experience and support. Show details · 1
The process and people were exceptional, my wife and I did not think that the experience would be so enjoyable and would look forward to going back each time. All were very professional and caring to our needs. Thanks to the team. Show details · 1
- +7
Our single-story home took a year to build and finished in mid-Nov 2025. All things considered, we’re pretty happy with the completed construction despite some bumps along the journey. I’d like to give a shoutout to Angela Jackson (Site Supervisor) and the MJH Team who brought our new house to life. What I liked: - The administration from… Read more · 2
planning to handover was generally well organised and structured. It was a step-by-step process. - The house is exactly as per plan. No surprises. Quite happy with the finishing build. - Lachlan Tupper was great to work with during the initial engagement and tender presentation. - Ziggi and Danielle were friendly and helpful. - Angela Jackson did a great job for us a kept us updated regularly. I appreciate her transparency when things weren’t going exactly to plan but told us what the next steps were.
What I didn’t like: - The roofing insulation that was left opened for a week during rain. We were told that it'll just dry out. Not sure if they ever replaced it. - The valley finishing of the colorbond roof looks weird, but there hasn’t been leaks during heavy rain, so I guess it’s fine. - The electrical appointment felt like we were rushed, but we’re happy with the result. - The two separate water plumbing leaks that occurred in June and Sept 2025. These were eventually fixed and repair works done, but they were concerning knowing it happened for a new build.
What could be improved: - The internal and external selections to be more transparent with choices and their pricing so that we could plan ahead. Making decisions on the meeting day without a table of choices was rather stressful. It got really confusing as to what items were included as standard and which ones were an upgrade. A spreadsheet with photos would have been so helpful for us to make decisions more efficiently.
We're 3 weeks into post handover. No major issues apart from the downlights occasionally flickering.
Overall happy with MJH, given how unpredictable the construction industry can be. Thank you MJH!
Diane Alfar is probably the best in the business. With her solid experience in the business, she really knows her craft and will help you thru out the process. Things are really going well with this build so far. Show details · 1
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We’ve just had our handover and are ready to share our overall experience — it’s been a solid 5-star journey! Special thanks to our site supervisor Troy, area manager Brian, and project manager Nicole for being absolutely efficient, helpful, and responsive throughout the process. Our build went relatively smoothly, and any issues that came up… Read more · 1
were promptly rectified to a satisfactory level.
We’re very pleased with the quality of the build and the attention to detail. The only downside was our studio selection experience, where we were given some incorrect information that impacted a few aspects of the build. Fortunately, the construction team handled these issues professionally, and everything was resolved in the end.
Now, we have the beautiful home we’ve been dreaming of — thank you MJH, we’re very happy with our choice!
- +3
We were turned away by many builders that could not work on our sloping block in Sydney for several reasons. At first we thought surely your not going to get your dream or quality home with one of these major builders as you’re limited by the choices and designs, amongst other things. This factor however ended up being a blessing in disguise as it… Read more · 1
kept our costs down, expectations real and our construction project executed to plan and under budget. We can truly say we are blown away by our final home. The early days of working on a plan and design were incredibly stressful. The sales team- Ton and Kat did a wonderful job in helping us to choose a suitable plan and navigate us through the multiple decisions and challenges we would face. Once construction started, supervisor James was fabulous. No issue was not dealt with promptly (like any project in life you will face bumps, but it’s how it’s managed that matters). Our design consultant did a wonderful job by ensuring our vision came to life and guided us with her experience and good eye for detail. We had enough flexibility after handover to do our own flooring, windows dressing and add a few personalised touches. Our build complete in 7 months! Thank you MacDonald Jones. We are still pinching ourselves.
Sara Arnold, our building and design consultant at Mcdonald Jones has been an absolute pleasure to work with. We felt so comfortable with her. She was very helpful throughout the process and made everything easy and straight forward. We highly recommend her! Show details · 1
I have just received my keys to my new home, which will be my retirement home so I really wanted it to be a warm and beautiful space for me to build amazing memories. The MJD team could not have been more professional, supportive and helpful, and I am absolutely delighted with the end result. Kim was so amazing at understanding the style I… Read more · 1
was after to guide me, and what an awesome outcome! Cameron was an absolutely fantastic project manager and took care of every detail to perfection- he was brilliant at taking me on the journey which I am so grateful for. And Bella helped guide me with the finances so that I knew exactly what to expect along the way.
THANK YOU THANK YOU SO MUCH
We are currently building our dream home with McDonald Jones, and as the construction has reached the halfway point, we would like to share our experience so far. Although there was a slight delay in obtaining the building approval, once construction began, our construction supervisor, "Dale", has been absolutely outstanding. He has personally… Read more · 1
called us every week to provide detailed updates on the progress and has shared weekly photos of the build. Thanks to this, even without visiting the site every week, we feel as if we are right there watching our home take shape. This has given us great satisfaction, and so far, the entire process has been completely stress-free. Dale clearly has an extensive experience in home building, and it shows through the dedication of his team. Week after week, we can see our home being built with care and precision, and we could not be more satisfied. Although we still have about 50% of the journey left, we have no doubt that Dale and his team will deliver the best possible outcome. We are truly grateful for their hard work and commitment, and we look forward with great excitement to seeing our dream home completed.
Latest follow-ups
Don't go with McDonald Jones two stories – House is two stories and they started March 2023 now October 2024 and still not to lock up stage and still faults with water entering the brickwork so mould in the gyprock. Brick work done by two different… Read more
layers. The first half good, the second half crooked. The roof has missing flashing and on the windows. Tilling still not finished plus more. Had to pull down gyprock as wall were crooked. Now end of January 2025 and still houses are not finished. The rendering was done on the bad bricking house, the bottom of house is crocked so when footpath is cemented it looks bad. The brickwork on the other house has to be stained as bad batch of bricks. Been waiting from last year still not done. Tiles inside is not good still waiting to be fixed and finished. Microwave oven cupboard has a hole in back and told this is how it is done. I have informed them one house has no hole so fix the other house. They say still waiting for the kitchen mob to fix. NBN one house no string in it so they won't connect until fixed.This is costing us interest and lost revenue of $1,500 per week rent. I have retired and have no income as this is my pension. I have to draw down on the loan to live. They say the house will do PCI on 31st January but house will not be ready then as they will still have problems to fix. You cannot put tenants in and say let repairers in to fix things. Mc Donald Jones get your act together. One year over contract and still not finished. $35 a day does not cover interest and no income from my investment. I have 2 pages of things that still need doing before PC and is nearly of January 2025. They tell they owe me $8,000 per house for being late, but it has cost me in interest and lost income way more than that. We are now on our 5th site supervisor and countless tilers trying to fix up previous work done. Still inside house painting needs fixing. Faulty bricks from still not done/staining, how long will stain last? May 2025 they gave us the keys, only 1 front door key, what happen to the other one. No photos to prove the work has been done as we were overseas when handover happened. They did pay the $35 per day for the excess time for the late hand over, still did not cover interest paid. When tenants moved in there was a leak and it wet the new carpet and a large hole in wall in toilet was made to repair it. It has been over 3 months and hole in wall still not fixed and no photos to show repairs have been completed. Now done after 3 months but waiting for the wall to be painted. The wall still not painted another month later. McDonald Jones wants the 13 week repair list to sent, we have tenants in house will do for 3 month inspection. We live a 10hr drive from houses to find some jobs still not completed and found more things that need repairs. Still no repairs done and it is end of September. My son build with McDonald Jones and his house given to him 5 months before us and he is still waiting on repairs for 9 months and counting. Inside of his house has to be repainted. Someone sanded of the ceiling and walls and they did a bad job. It is September 2025, so for it to be fixed and the painting to be done. He has been in house now 9 months and still waiting for painting and other repairs. We have made calls to site manager [Name Removed] and he does not return calls after building had problems with water leakage. McDonald Jones do not like to finish the mistakes that are made in their builds and they hope you just stop asking and don't follow through. We received a gift to say thank you, but we built 2 houses and only gave us 1 gift for both houses. We were given 2 mini Webber's for all the problems but not larger enough for people living in a 5 bedroom house.
Follow-up · They had access to do 12 week repairs. I had asked for photos to see that repairs were done. But still no photos or communication from McDonald Jones. The builds are rentals so they don't know what was done as they were at work. They never gave the second original key, no photos to see if rusting on roof if fixed. Yes the staining on bricks was done and looks good.
Positive reviews
This is our second build with MJH and from start to finish our experience was great yet again . We had some unfavourable weather at times but the build still progressed well through to lock up stage. We had the same building supervisor as last time and he delivered once again, reinforcing our decision to build with MJH again. We are extremely… Read more
happy with our new home and would not hesitate in recommending MJH to build your new home. Great value & service and a beautiful new home, Well done MJH and thank you very much!
We are in the pre-construction phase of our new home with McDonald Jones Homes. After visiting the Braemar office and looking at the two display homes we decided to move forward with McDonald Jones Homes for our new home. We are delighted to say that Tracey Neilsen and Jack Hinton at this office were absolutely amazing in providing answers to all… Read more
of our questions and leading us through the pre-construction stage of the new home and organizing the next appointments. It is without a doubt that Tracey and Jack have a wealth of knowledge about the McDonalds Jones Homes, and their detailed input has led us to our decision to move forward with the new home. We are looking forward towards the next stage towards the new build with MJH. Doreen & Vince Toseski
Olivia Mercer from Mcdonald Jones was extremely helpful, organised, and patient throughout our internal appointment. We are building a large home, and as this is our first time building, the selection process felt quite overwhelming at times. Olivia never rushed us and spent two full days making sure we felt comfortable and happy with all of our… Read more
choices.
She was incredibly patient from start to finish and made the whole experience feel much easier and more enjoyable. Whenever we were stuck between decisions, she naturally offered her honest opinions and guidance, which really helped us feel more confident. I think having someone like Olivia through this process makes such a difference.
We are so grateful for her support and would highly recommend her to anyone going through their selections.
Find out how McDonald Jones Homes compares to other Project Home Builders
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Negative reviews
The sales consultant at McDonald Jones Homes was knowledgeable, responsive and genuinely helpful throughout the early stages. Unfortunately, the contract stage onwards, the experience deteriorated significantly. The project coordinators and managers were extremely disappointing to deal with. Communication was appalling, accountability was… Read more
lacking, client concerns were not properly managed, and there was little effort to proactively resolve issues. The team has very limited experience to basic issues effectively, which resulted in prolonged delays and a very frustrating experience overall. They just sits on the issue and only reply to us when we chase them. No engagement, proactiveness or any effort in finding any solution or otherwise whatsoever.
After dragging the process out for 6 months with us constantly chasing them on updates, the builder ultimately terminated the contract unfairly on the basis that they are unable to supply a material.
While they agreed to refund the upfront deposit, weeks have now passed and the refund still has not been processed.
We are now left having wasted more than a year now dealing with MJH and the incompetence of their employees, only to return to the market where construction costs have increased significantly. Overall, an incredibly disappointing and costly experience.
DONT EVEN BOTHER CONSIDERING THEM. ABSOLUTE WASTE OF TIME.
My experience building with mac jones homes wasnt great to say the least . Not only was it the build but the repairs on Damages and poor build quality that are still on going. It could also be the thieves that work for mac jones stealing $7,000 of my handheld gaming systems that has brought me to question the integrity of this company. They are… Read more
actually making me fight to be compensated for the items they have stolen. Either way this company is disgusting in the way they have conducted there approach to every aspect of the build. Toilet issues , bathroom issues , carpet issues are only a few of the issues we have presented to them. 3 years later we are still fighting for what should of already been fixed to be completed. As for the theft of the handheld gaming devices they stole from my garage they have lawyered up and making me fight for them to do the right thing. Its one thing to have to put up with a bad build, its another for a company like this to allow stealing within your property and be willing to turn a blind eye and diminish there own responsibility to do what it right and return the items or pay for the loss of equipment. STAY AWAY FROM THIS BUILDING COMPANY. DONT ENDORSE THIEVES OR YOU MIGHT BE NEXT !! This review is factual ! Not fabricated and id love that maybe this review might help me fight and get my items returned and replaced ! This review will stay here until Mac jones does the right thing and respond and to help rectify this situation with integrity , honesty and sincerity todo what is right fir the customers they claim to work so hard for.
Hi Steve, we are disappointed to hear about… Read more
I recently received the keys to my new home in Prospect a few weeks ago. Putting aside the initial friendliness and smiles from the beginning — the real test comes at handover, when the true level of quality and attitude becomes clear. I initially thought choosing a large builder would make the process smoother, but unfortunately, that wasn’t the… Read more
case — it actually made things more difficult. I could go on with many details, but I’ll keep it brief to simply advise others: be prepared for the journey. Just thought mention that I work as structural engineer .
Hi Tarek, This is disappointing to hear. If… Read more
Recent reviews
We have had the most wonderful time in the pre-construction stage of building our home. Tracey Neilsen, and Jack Hinton have been so accommodating and helpful. I would recommend their service to anyone. They have answered every question and guided us seamlessly through our experience so far. Thank you both for a cheerful start to our building experience. Show details
We are at the preconstruction phase and have just recently completed our internal selection appointment at the Thornton location. We haven't stopped talking about our experience in the studio but specifically with our interior design consultant. She was amazing. In a daunting process like building your first home you really need that support from… Read more
the professionals and to have someone with experience who can recommend options and lead the appointment. We truly can't thank her enough, and we could not be happier with our selections. She was so professional, knowledgeable, kind & helpful and just d#mn good at her job! We were so lucky to have her on the day.
A huge thank you to Matt who assisted us with our external choices and an introduction to our internals. He was extremely, polite, helpful and knowledgeable about MJH choice products. He has a great personality and a wonderful sense of style, this made the afternoon a pleasant and enjoyable experience. MJH has very skilled and knowledgeable personnel from Rob who first dealt with our initial enquiry through our journey thus far. Show details
Terrific service, patience & advice from Elecia! Externals review 1/2 day and we found it efficient and enjoyable, also with a preview of the internal selections. Great knowledge and range of possibilities. Show details
We had such a great experience working with Matthew at McDonald Jones Homes while choosing the fixtures for our new build. Matthew was incredibly helpful, positive, polite, and honest throughout the entire process. He took the time to explain everything clearly, gave genuine advice, and made what could have been an overwhelming experience feel… Read more
easy and enjoyable. Nothing was ever too much trouble, and we really appreciated his patience and professionalism. Thanks again Matthew for all your help — we’re so excited for our new home!
Every team member we have dealt with has been incredible and we have been so lucky to do our selections with Ben - helping guide us with excellent suggestions and practical advice. Highly recommend! Show details
Robert and Emily from Hereford Hills truly exceeded our expectations. Their communication and genuine care throughout our build were absolutely unmatched. Robert possesses an in-depth understanding of architectural design, allowing him to thoughtfully guide us toward the best choices for our future home. He kept us well-informed and confident at every stage. We highly recommend them! Show details
I have put off writing reviews until the very end, not knowing what to expect and thinking that it will take a turn for the worse at some time through the process, but MJH has proved me wrong. From the sales staff to the designers and especially the builders, MJH has been amazing. Having built before I had certain expectations, but now I can… Read more
honestly say that if I ever build again, MJH would be my first choice. I need to call out my builder, Cameron. What an amazing support he has been, nothing ever too much and always taking on any concerns. He even addressed and pointed out things that I really didn't see myself. He kept me informed, gave me updates when needed and and I had complete faith in his management. The standard of MJH is outstanding. The workmanship has impressed not only me, but all my family and friends that have visited, and Cameron continues to be a support even after hand over. We truly never expected this level of service and care from a home builder. I feel lucky to have built with MJH, especially with all the issues the industry is facing. Finally thank you MJH for building our beach escape, and Cameron, you may come around for a beer at any time! We consider you part of the family!
Building a home is a big decision, and choosing the right team makes all the difference. Our experience with McDonald Jones Homes was made genuinely smooth and reassuring thanks to Mitchell Warne and Linda, who supported us every step of the way. From the very beginning, Mitch was patient, transparent, and incredibly knowledgeable. He took the… Read more
time to understand exactly what we were looking for, explained options clearly, and never made us feel rushed into decisions. His guidance during the planning and selection stages helped us feel confident that we were making the right choices for our home and budget.
Linda was equally fantastic throughout the process. She was always approachable and quick to address any questions or concerns we had, which made a huge difference during what can otherwise be a stressful experience.
What really stood out was how both Mitch and Linda worked together seamlessly. Their communication was consistent, and we always felt informed and supported at every stage, from initial discussions through to final decisions.
Thanks to their professionalism and genuine care, the entire journey felt far more manageable and enjoyable than we expected. We truly appreciate their dedication and would highly recommend McDonald Jones Homes, especially Mitch and Linda, to anyone looking to build their dream home.
I had a fantastic experience choosing internal and external colour selections with Ben from the Oak Flats Colour Studio. I had a lot of questions throughout and Ben was able to answer all of them immediately, offering expert and helpful guidance that supported my style preference. He was professional and welcoming, and made two very long… Read more
appointments both productive and enjoyable. I left these appointments feeling happy and extremely satisfied with the choices made, and am very grateful to have had Ben as my designer.
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Hi Kathleen, Thank you for your feedback. We… Read more (+1 reply)