Metricon

Metricon

 Verifiedmetricon.com.au
Metricon
4.3

5,157 reviews

PositivevsNegative
83% · 4,262806 · 16%
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Build Stage
  • Pre-Construction
  • Mid-Construction
  • Post-Construction
Customer Service
4.2
Site Admin
4.3
Timeliness
4.2
Structural Integrity
4.4
Plumbing & Waterproofing
4.3
Electrical & Lighting
4.4
Flooring
4.4
Transparency
4.1
Patient, professional staff
Communicative site supervisors
Efficient service

Reviews

5,157 reviews
mike s.
mike s.
  Verified VIC, Metropolitan Melbourne

Excellent choice

I recently had the pleasure of working with [Name Removed], the site supervisor from Metricon for my home construction. From start to finish, [Name Removed] demonstrated exceptional professionalism, meticulous attention to detail, and an unwavering commitment to quality and safety.
[Name Removed] provided updates once a week either phone or email, detailed progress reports, and was always available to answer any questions or concerns. This transparency helped build trust and ensured me as a client was well-informed throughout the project.
Overall, [Name Removed] is an outstanding building site supervisor. If you are also building with Metricon, [Name Removed] is the go-to man. Show details
Yang J
Yang JGreater Melbourne (Metropolitan), VIC2 posts
  Verified VIC, Metropolitan Melbourne
Plumbing & Waterproofing
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Ric and Rachel
Ric and Rachel3 posts
  Verified NSW, Baulkham Hills

Help us ‘Love where we live’

We are almost 6 months past our 90 day warranty and still waiting for items to be fixed. We have been dealing with a very incompetent service & warranty coordinator. The communication is beyond poor and unprofessional. We have had to involve customer relations on many occasions to get anywhere. I would love to list the problems we’ve had to date but it would be too lengthy. I’d hate to say it but our experience with Metricon has been upsetting and I would not recommend building with them. Show details
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Kelly
KellySouth East Queensland, QLD2 posts
  Verified QLD, Robina

So far, great experience

Our pre site experience has been great. Choosing our internal and external build selections has was so much fun and all the Metricon team were very knowledgeable in there specific areas of expertise! Our site manager [Name Removed] was lovely and always rang me back very quickly after my repeated calls to check on how things were progressing. The only thing that was slightly frustrating was a few delays we had in getting to our site start date but a lot of this was out of the control of Metricon staff.

Overall everyone has been super on the ball and we’re looking forward to the next step of our build Show details ·  1

Customer Service
Site Admin
Timeliness
Transparency
Bree
BreeSouth East Queensland, QLD
  Verified QLD, Robina

Overall satisfied with Metricon's pre-construction stage

- Fast track mode (12 weeks) - actual time approx 16 weeks.
- Registered land on Gold Coast
- Final cost to estimated cost was pretty close as we made sure at the initial stage we had most of our big upgrades built into the contract so we could assess whether we could afford to proceed, instead of receiving a big shock later.
- Few errors along the way that were missed from Studio M however these were picked up and amended later when performing a detailed review of the plans and selections
- Metricon customer service were really friendly, accommodating and listened to our needs. The process was pretty straightforward and the progress moved week to week. Based on how the pre construction phase has gone, we would build with Metricon again. Show details ·  1
Customer Service
Inoka S.
Inoka S.Metropolitan Adelaide, SA
  Verified SA, Parkside

Good Experience!

Metricon's pre-construction stage support is exceptional, providing detailed guidance and transparent communication throughout the process. Their dedicated team ensures all queries are promptly addressed, making the planning phase smooth and stress-free. This level of professionalism and attention to detail sets a solid foundation for a successful build. Show details ·  1
Customer Service
Site Admin
Transparency
Nella i
Nella i
  VIC, Regional West

Perfect. Everything I asked for

From the start of our build to completion I had an excellent experience with all the Metricon staff. Whether they were office staff, to trades ,especially the help that Ben provided, I couldn't fault anything.
This is our second time building with Metricon and if I ever build again, they would be my first choice.
Highly recommended them Show details ·  1
Dee
DeeGreater Melbourne (Metropolitan), VIC4 posts
  Verified VIC, Metropolitan Melbourne

Don’t do it

Building with Metricon was easy. However, once they have received your money, the service and warranty is where you suffer. I have issues which are outstanding for months and after a number of unanswered emails and follow up phone calls not being returned, I’ve had enough. On top of this, our site manager organising for our foot patch and driveway crossover being ripped up without our knowledge. Metricon’s catch phrase is ‘love where you live’. Well Metricon, I hate where I live because of the stress you have put me and my family under. Never again will I build with Metricon. Show details
Customer Service
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HYOJEONG Y.
HYOJEONG Y.Greater Melbourne (Inner), VIC
  Verified QLD, Robina
Customer Service
Site Admin
Timeliness
Transparency
Norma A.
Norma A.Southwest, VIC
  Verified VIC, Regional West

Our First Home

Metricon [Name Removed] a great site supervisor for our first home in [Name Removed]. Always available on the phone and happy to help with all our enquiry Very honest, providing a top quality, Couldn’t be more happy with the end product.
Would definitely recommend [Name Removed] to anyone wanting to build with Metricon Home. Show details ·  1
Jemo K.
Jemo K.Greater Melbourne (Inner), VIC2 posts
  Verified VIC, Metropolitan Melbourne

THE WORST VOLUME BUILDERS IN AUSTRALIA

THE WORST BUILDING EXPERIENCE MY FAMILY HAS EVER SUFFERED!!!!!
FULL OF LIES & DECEPTIONS!!!!!
ONCE YOU SIGN, YOUR JUST A NUMBER!
PLEASE DON'T BE FOOLED PEOPLE!
YOU WILL DEEPLY REGRET IT IN THE END!
SCAM! SCAM! SCAM! SCAM! SCAM! Show details
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CJT
CJTGreater Melbourne (Outer), VIC4 posts
  Verified VIC, Metropolitan Melbourne

Excellent Service and Warranty process

Couldn't be happier with the service and warranty process; our project manager [Name Removed] was efficient and easy to contact We only had a few minor items that needed attention at our 3 month maintenance stage and all of the trades contacted us shortly after our maintenance inspection. Every trade / supplier who has attended our home has been punctual, polite, helpful, and has completed the works on the spot. Very impressed and satisfied with the experience.. Show details ·  1
Jane A
Jane ASouth East Queensland, QLD
  Verified QLD, Robina

Enjoyable experience with Metricon and its team

We can not speak highly enough of our pre-site manager, [Name Removed]. She is efficient and always available when we have questions or concern about our build. Most importantly, she always communicate everything to us which is important to us. Show details ·  1
Amber
AmberGippsland, VIC
  Verified VIC, Regional Victoria
Transparency
Amir Ahmed
Amir Ahmed
  Verified VIC, Regional Victoria

Metricon home build

Me and my partner had a very good experience building our first dream home together time lines from start build to end of build were perfect the site supervisor was fantastic to work along side easy to deal with communication was perfect and all works were done the way they should be he has a great understanding and touch for detail. Show details ·  1
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Questions & Answers

Sherry
Sherry · Metricon

We have terrible experience with Metricon, this was ongoing issues they had came multiple times in years but still not Fix.
3 out of 4 bathrooms upstairs all leaking. My ceiling mould and had water damage marks. It’s not blocked is LEAK!!!! The house was hand over to us 2017, the issues is since then, now still have the issues!!!

Leighton
Leighton  
Robin
Robin · QLD, Robina

Hi, We built a Metricon house in October 2020, the Chromagen hot water heater was positioned in such a way that the afterfnoon sun shines directly onto the control panel, the cover became brittle and has broken, now we cannot program it.
A call out fee for the hot water heater is $200 plus, will this be our responsibilty to get it repaired taking into consideration the bad positioning of the hot water heater?

Metricon
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sangwan
sangwan · Metricon

Hello We bought house build by metricon … built done in 2018 .. we found on the roof some tiles are slipped off and it affects roof of garrage .. its big issue please solve our problem asap

Metricon
Metricon   DM   
See all Metricon questions

Details

About Metricon

Metricon offers house designs and house and land packages in certain parts of Victoria, New South Wales, Queensland and South Australia. They also offer services like knockdown rebuilds, building two houses on one block and display home sales.

You can also customise your home by exploring Metricon’s full range of finishes, fittings and decor options at one of their Studio M selection centres.

Points of praise:

  • Most reviewers found that Metricon’s staff were patient, professional and committed to helping customers bring their dream home to life.
  • Those who left a review in the post-construction stage said that their site supervisor was communicative and answered any questions they had.
  • Many reviewers who left a review in the post-construction stage said their home was completed on time.
Compare all Metricon listings
CategoryProject Home BuildersProject Home BuildersProject Home BuildersProject Home Builders
Types of Homes AvailableDual Occupancy / Duplex, One-Storey, Split Level and Two-StoreyDual Occupancy / Duplex, One-Storey, Split Level and Two-StoreyDual Occupancy / Duplex, One-Storey, Split Level and Two-StoreyDual Occupancy / Duplex, One-Storey, Split Level and Two-Storey
Major Defects WarrantyLifetimeLifetimeLifetimeLifetime
Knockdown & RebuildYesYesYesYes
Build Areas

Metropolitan Melbourne and surrounding areas

Queensland, Northern NSW

Sydney Region

Geelong, Ballarat, Warrnambool

Visit official website

Contact info for Metricon

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