Metricon

Our pre-site manager [Name Removed] and site manager [Name Removed] are both nice and easy-going. Easy to communicate and always finish job on time. Highly recommend, 5 star ⭐️ It was a great experience to deal with Metricon. Thanks [Name Removed] and [Name Removed]. Show details ·  1

I would like to express my appreciation for Metricon’s professional advice and services throughout my townhouse development project. The team has been highly responsible, efficient, and committed to delivering quality outcomes. They have provided regular updates and maintained clear communication throughout the process, which gave me confidence… Read more ·  1

and peace of mind.

I have found the team to be very professional, responsive, and effective in managing the project. Overall, I am very happy with Metricon’s work and would highly recommend them to others

We recently completed our two-storey home with Metricon, and the entire construction was finished in just 4 months. We are extremely satisfied with the quality of the build and the overall experience. A special thank you to our site manager, Tommy, who was professional, approachable, and kept us informed throughout the process. His attention to… Read more ·  1

detail and efficient management ensured everything progressed smoothly and was completed on time.

We highly recommend Metricon to anyone looking to build a home. Thank you, Tommy and the Metricon team, for making our building journey such a positive experience!

Building a home is a big and stressful journey especially when it's a knockdown rebuild. The building experience with Metricon throughout the construction stage was very positive with the Site Manager Jacyn. We're incredibly grateful to have had Jacyn as such a dedicated and approachable site manager guiding us through it. From the very beginning,… Read more ·  1

he made us feel supported, kept us informed, and always took the time to answer our questions and address our concerns. Seeing our home completed way ahead of time and looking even better than we imagined is a testament to his hard work, attention to detail, and commitment to quality. The final finish look and feel throughout the home truly stood out and gave it a real "wow" factor that impresses everyone who visited. We started this journey looking for a great home and ended up with a fantastic site manager too. We couldn't have asked for a better person to guide us through the process.

Our experience with Building Support Coordinator, Saige was always very responsive to our e-mails explaining, replied promptly and took the time to explain everything clearly, which gave us a great confidence throughout the entire process. Your professionalism, excellent communication, and genuine willingness to help made what could have been a stressful experience feel smooth and well managed.

We also would like to give a special thanks to Danny - our Sales Consultant who started this journey with us and finalising the design of our home.

Thank you Metricon for all the time, effort, and care you put into making our dream home a reality. We truly appreciate everything you've done and couldn't be happier with the final result. We hope to have your continued support as we live in this beautiful home.

My wife and I never planned on building a home because we genuinely believed it was out of our budget. We spent so much time looking at older, run-down homes and left feeling defeated more often than not. By chance, we came across a street full of display homes. We walked through several, but often felt brushed aside. The moment we stepped into… Read more ·  1

Metricon, everything changed. Anita welcomed us with such warmth and enthusiasm. She sat down with us and never once made us feel like we were “just” first home buyers. Instead, she was genuinely excited for us and made us feel like our dream was possible. Within just 10 minutes, we went from feeling completely defeated to feeling excited and hopeful about our future. Throughout the entire journey, Anita has been the smiling face behind every phone call, always checking in to see how things were going. No question was ever too much trouble, and she never hesitated to return our calls. She would even drive past our build and send us updates, sharing in our excitement every step of the way. Her genuine happiness for us made the whole experience so much more special. Building a home can be a stressful process, but Anita made us feel supported, valued, and cared for from day one. We can honestly say that through this journey, we’ve gained not only our dream home but also an amazing friend. Thank you, Anita, for believing in us when we weren’t sure it was even possible. We will always be grateful. In regards to our completed home, we have had no major issues and “defaults” we have found has been addressed quickly. The build is beautiful and we are so inlove with our first home. The cost was cheaper then we first thought and we were able to put extras into our home we never thought possible.

Thank you team and a major thank you to both Tom and Anita

Building our new home with Metricon has been an outstanding experience from start to finish. As this was one of the biggest investments we have ever made, choosing the right builder was critical, and Metricon exceeded our expectations every step of the way. The quality of the build, attention to detail, and professionalism of the entire team gave… Read more ·  1

us confidence throughout the journey. What could have been a stressful process was made smooth and enjoyable thanks to the support, communication, and expertise of everyone involved. A special mention must go to our Site Manager, Chris, who was absolutely amazing throughout the build. Chris consistently went above and beyond to ensure everything was progressing as planned and maintained an exceptional standard of workmanship. His communication was second to none—he was always approachable, responsive, and willing to take the time to explain things and address any questions we had. It was clear that Chris genuinely cared about delivering a quality outcome and treated our home as if it were his own. His professionalism, attention to detail, and commitment to customer satisfaction made a huge difference to our overall experience and gave us complete confidence throughout the construction process. We are thrilled with our new home and incredibly grateful to Chris and the wider Metricon team for bringing our vision to life. We would not hesitate to recommend Metricon to anyone considering building their dream home, and Chris is a true asset to the company.

Recently completed our build with Metricon and super super happy with the result, and also the process of building. This is our first time building our own place, and big shout out to our site manager Luke for being amazing to work with from start to finish. Obviously it was a stressful process throughout, and there were minor issues and… Read more ·  1

setbacks, but overall, I think Luke did a great job of ensuring the experience was as smooth as possible. Communication was consistent, and he went through on all of his promises. Got the house built well well well ahead of schedule, which means we were able to move in sooner. He was consistently professional, approachable and genuinely easy to work with. He kept us well informed throughout the build, communicated clearly and was always happy to answer our questions.

Probably most important part which we appreciate was he took a very practical approach to issues. Whenever an issue arose, Luke was quick to assess it, communicate our options and work towards a sensible solution. He solved problems efficiently and pragmatically, which gave us a lot of confidence that our home was in good hands.

He was also incredibly accommodating and always willing to go the extra mile where he could. It never felt like we were just another project. He took pride in the work being carried out by the contractors, for example, pointing out errors and requesting rectification on small details even we did not notice. The resulting home is a beautiful one, and I would not hesitate to choose Luke again if I were building.

To Metricon Customer Care team I would like to sincerely thank you and your team for the excellent support you have provided regarding the replacement and repair all defect items during last 2 years Today, your contractor attended my home and successfully replaced the sliding door. I truly appreciate how promptly Metricon followed up on my request… Read more ·  1

and coordinated with your trade partner to have the issue resolved. Your professionalism, responsiveness, and commitment to customer satisfaction have made a very positive impression on me. Please pass on my thanks to everyone involved, including the customer service team and the contractor who carried out the replacement. Thank you once again for your outstanding service. It is greatly appreciated.

The house was built in an excellent timeframe. All promised works have been completed. The house is beautiful. All staffs involved - the site manager, project coordinator and construction manager are cooperative and willing to help. Appreciated all your efforts and thanks for a beautiful house. Show details ·  1

We have almost reached the handover stage and our experience with the sales and construction teams have been excellent so far. We would like to give a special thanks to Cathy – our sales consultant - and Tani -our site manager. They have been very supportive, helpful and easy to reach. The construction process has been much quicker than we thought… Read more ·  1

as it’s only been four months since work on site. Tani has been very meticulous and thorough. Hope we will see you again next project.

The Build & Administration Team: Patrick (Site Manager / Build Quality): Patrick demonstrated a strong commitment to the quality of the build throughout construction. Both independent inspectors we hired—one at the foundation stage and another during our Practical Completion Inspection (PCI)—confirmed that the build quality was good. The PCI… Read more ·  1

inspector made a comment to me about the practical impact of having a supervisor of good caliber managing the site. Patrick was consistently receptive to our independent inspection reports and addressed items without hesitation. When an item fell within acceptable building tolerances, he provided a clear, technical justification so we understood the reasoning. His transparency was particularly evident when black spots began expanding on the cedar timber cladding; he brought the issue to our attention himself—something we would not have noticed on our own—stating he wanted to ensure the right outcome for the project. He then organized a full replacement. He was similarly proactive on site details, including personally intervening to ensure changes to our solar inverter setup were successfully resolved.

Should we undertake another project in the Melbourne North Metro region in future, we would specifically request a site supervisor with his level of competence, committment and standard of oversight.

Jenna & Violeta (Administration / Pre-Site): The administrative side of a build can be incredibly stressful, but Jenna (our Pre-Site Manager) and Violeta made it absolutely seamless. Both were on par with each other in terms of exceptional service—highly organized, incredibly responsive, and always keeping us updated with clear communication. Navigating the paperwork, approvals, and scheduling was an absolute breeze thanks to their efficiency and support.

Violeta was also incredibly helpful when it came to coordinating the changes for our solar inverter setup; she consistently followed up behind the scenes to ensure everything was tracked and processed as per the contract terms.

The Sales Phase:

Anisha (Sales): Our great experience started right at the beginning with Anisha. She provided us with a fantastic, transparent quote and took the time to genuinely explain what was necessary for our build and what wasn't. Because we were doing a knockdown rebuild, our site costs did end up becoming slightly higher, but Anisha had clearly explained exactly what to expect right from the initial stages. Her honesty and clarity gave us total confidence moving forward without any hidden surprises.

The Interior Design & Studio M Phase:

Zayla (Interior Design): Zayla was incredible at bringing our ideas to life. We showed her a few inspiration images from the internet, and she instantly understood our vision. Thanks to her guidance, both the interior and exterior of the home turned out exactly as we had imagined.

William (Studio Electricals): Navigating electrical selections can easily become overwhelming, but William was fantastic to work with. He helped us smoothly navigate all our selections and offered highly practical, real-world recommendations that made perfect sense for our layout. His expertise ensured we ended up with a smart, functional electrical plan without any guesswork.

Overall Verdict:

Anisha, Zayla, William, Patrick, Jenna, and Violeta are absolute assets to Metricon. Because of Anisha's upfront guidance, Zayla's design vision, William's practical expertise, Patrick's pride in his craftsmanship, and the flawless administration from Jenna and Violeta, we highly recommend building with this team!

We recently completed our single-storey home build with Metricon, and overall, we are very happy with the experience. The estimated construction time was 16 weeks, but Metricon completed our home in just 12 weeks, which exceeded our expectations. The quality of the workmanship and finishes was in line with the price we paid, and we feel that we… Read more ·  1

received great value for money.

A special thank you to Tommy, our Site Manager, who kept us updated throughout every stage of the build. Since we don’t live in Melbourne, his regular communication and progress photos gave us peace of mind and made the whole process much less stressful.

Last week, we visited the house after handover and found everything to be in great condition. There were only a few minor defects, which we have already reported to the builder. We are confident that these issues will be addressed promptly.

Thank you, Metricon and Tommy, for helping us build our new home. We truly appreciate your hard work and professionalism throughout the journey.

I would like thanks Metricon and the team for helping me to complete this critical project. I would like to especially thank the site manager [Name Removed] for his efforts, professionalism, skills and amazing customer service. The house looks great and I am looking forward to enjoying my new home. The project was delivered on time and within budget. Indeed, an amazing achievement. Thank Metricon!! Show details ·  1

Good Customer service. Nice work. All Products is very Good Quality. Side Manager [Name Removed] is very Helpful Always update Progress of work. Complete as per expected. Good Job Show details ·  1

We are absolutely thrilled with our building experience and the final result. From start to finish, the professionalism, attention to detail, and quality of workmanship exceeded our expectations. Walking into our completed home for the first time was an incredible feeling. The finishes are outstanding, every detail has been carefully executed, and… Read more ·  1

the overall quality is second to none. The craftsmanship throughout the home truly stands out and gives it a real "wow" factor that impresses everyone who visits. The team was responsive, professional, and committed to delivering a high-quality product. They transformed our vision into reality, and the end result is even better than we imagined. We couldn't be happier or more overjoyed with our new home. To [Name Removed] (our building support coordinator) and [Name Removed] (our site manger), thank you for creating a beautiful, high quality home that our family will enjoy for many years to come. We would highly recommend your services to anyone looking for exceptional quality and a stress free building experience.

We are loving our journey with Metricon building our forever home. The effort & communication we have received from both our builder [Name Removed] & the Metricon team have been great. Our site builder, [Name Removed] has contacted us regularly to keep us informed of every step with dates of completion (which has been completed with no delays). We are extremely happy with our build so far & looking forward to our move in date. Show details ·  1

Our experience building with Metricon had its ups and downs. There were a few outstanding items and some aspects we believed were not fully in line with our HIA contract, which caused some frustration, particularly early in the build when communication could have been more timely. However, as the project progressed, the team became more responsive… Read more ·  1

and worked professionally to address our concerns. While no build is ever perfect, we were able to reach fair agreements that resulted in a home we're genuinely happy with. We'd happily build with Metricon again. A special thank you to our site manager, Ryan, and our coordinator, Julia, for their patience, professionalism, and efforts in helping resolve our concerns throughout the build. My advice to future homeowners is to carefully review your contract and inclusions throughout the build to ensure you're receiving everything you've paid for. Clear communication and staying informed make all the difference.