Carlisle Homes

Carlisle Homes

 Verifiedcarlislehomes.com.au🏆 2024 Award
4.7

8,061 reviews · Statistics

PositivevsNegative
94% · 7,606340 · 4%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Build Stage
  • Pre-Construction (4,728)
  • Mid-Construction (298)
  • Post-Construction (1,078)
Customer Service
4.7 (5,166)
Site Admin
4.5 (2,259)
Timeliness
4.6 (2,939)
Structural Integrity
4.4 (1,434)
Plumbing & Waterproofing
4.3 (1,239)
Electrical & Lighting
4.5 (1,432)
Flooring
4.4 (1,372)
Transparency
4.5 (3,501)
Great customer service
Homes completed in timely manner
Transparent pricing
See the Best Home Builders in 2024 as rated by Australians on ProductReview.com.au.

Reviews

8,061 reviews
Kele K.
Kele K.VICGreater Melbourne (Inner), VIC
  Fair Incentive Verified

5 star customer service

[Name Removed] was friendly and very helpful with our selection. she made good suggestions and validated our selections too. we also appreciated her advice on costings and better alternatives to match our style. the process was very much enjoyable rather than stressful Show details
Scott W
Scott W
  Fair Incentive Verified

Colour Selection Appointment

At our colour selection appointment we worked with [Name Removed] who provide a methodical approach and helped refine our selections to provide a holistic view to our vision for this coastal home. Show details
Bakedbeans
BakedbeansVICGreater Melbourne (Metropolitan), VIC4 posts
  Fair Incentive Verified

Great showroom and knowledgeable staff

We're only up to colour selection and electrical appointment so far. However the overall experience has been very good. The staffs are knowledgeable and are extremely helpful. The Spectra showroom combined with the consultant's expertise has made our colour selection process to go smoothly. Show details
Midhila K.
Midhila K.VICGreater Melbourne (Inner), VIC
  Verified

Amazing experience

[Name Removed] and Carlisle were amazing during our new home journey and did was very resilient with our demands. Really appreciate all the help and going back and forth with our customizations and questions. Couldn't have asked for more. Show details
Ramanbir Kaur
Ramanbir KaurVICGreater Melbourne (Outer), VIC
  Fair Incentive Verified

Exceptional customer service by Sales staff in Atwell Estate

We have just signed up to build a house with CH - The sales service staff at Deanside Attwell, [Name Removed] & [Name Removed] were very helpful from the first day we started choosing house designs. Both were very knowledgeable in explaining features of different home designs, appropriate upgrades that were suitable for us & even helped choosing the land we were interested in. We are looking forward to this exciting journey we have embarked on with CH and were blown away with exceptional customer service given by [Name Removed] & [Name Removed]. Show details
Hasini R.
Hasini R.
  Fair Incentive Verified

Smooth build stage to handover!!!

We had a superb experience dealing with [Name Removed] from the Carlisle Home in our Donnybrook house. She was was available and very helpful throughout the process. [Name Removed] was very quick with responding to our emails. Our site supervisor was very helpful answering our queries during the build. The build progressed very quickly and promptly through the stages. I would highly recommend Carlisle homes to anyone building. Had a really smooth communication. Thank you Carlisle homes for our beautiful home. Show details ·  1
Harry
Harry4 posts
  Verified

THE BEST

My home is now 7 years old and though we have had a few minor issues I can not recommend Carlisle highly enough This is our 6th home and always built with the top builders of the time ,bur Carlisle are definitely the best If you are looking for a top builder top after sales service prompt service ( what more can I say ) CARLISLE Show details ·  1
Timeliness
Structural Integrity
Plumbing & Waterproofing
  • Thumbnail
neenu s.
neenu s.
  Fair Incentive Verified

Outstanding

I was completely impressed with their professionalism and customer service. colour consultation was so fun. Thankyou [Name Removed] for being patience with us through out the day. I highly recommend Carlisle to everyone who looks for a modern house Show details ·  1
Santosh
Santosh
  Fair Incentive Verified

Pleasant Journey

We are building with Carlisle homes for the second time and very happy with the overall experience. Sales consultant, [Name Removed] helped us quite well to select the home we want to build. The colour consultant [Name Removed] guided us throughout the process and helped to make some smart and cost effective decisions. [Name Removed] guided us patiently during our weekend visits...a big thanks to all involved in the journey so far. Looking forward to the build to start. Show details ·  1
Customer Service
Timeliness
Transparency
BMMagyar
BMMagyarVICGreater Melbourne (Inner), VIC
  Fair Incentive Verified

Excellent pre-construction service at Carlisle Homes

We came to Carlisle Homes after our original builder went into administration. The transition was hassle free, and all office representatives have been very professional as well as friendly throughout the entire process. Show details ·  1
__Kristine_Stanciu__
__Kristine_Stanciu__2 posts
  Verified

Inflexible builder

Consultation process was relatively smooth. However, any variations were discouraged. We got to the point where the only sticking point we had was wanting floor to ceiling tiles in bathroom and ensuite. Consultant informed us this was rejected by management and we could not move forward. We were quoted for the Chatswood 33 (Easy Living range) which was the only option to fit on our block, hence we couldn't upgrade to a more premium Carlisle product. Ultimately Carlisle walked away from our business (where we wanted to work with them). Very disappointed by lack of desire to work with and listen to the customer. Show details
Customer Service
Timeliness
Transparency
HYK
HYKMelbourne4 posts
  Fair Incentive Verified
piuma s.
piuma s.2 posts
  Verified
Carlisle Homes
Carlisle Homes   DM   
More
Natalia a.
Natalia a.VICGreater Melbourne (Metropolitan), VIC
  Fair Incentive Verified

Informative, Clear and satisfied with the colour appointment

Colour appointment - [Name Removed] was very clear with her suggestions, informative, attentive to our requirements and she had the entire day well planned out. Assertive when she needed to be, yet subtle in approach to guide us to our selections - keeping a fine balance on time and our vision of the house. Show details ·  1
Customer Service
Riccardo R.
Riccardo R.
  Fair Incentive Verified

Great service at Spectre

Just completed my colours selection and had an amazing experience with the team. The team at Spectre are very knowledgeable in the products and do a great job at making everything work well together. Show details ·  1
Customer Service
Timeliness
Transparency

Questions & Answers

Antara
Antara

How much time it takes to build single storey easy living Carlisle home? From site start until handover ( an average time frame).

preet c.
preet c.  

Hi anrltara I am just at beginning..this will.be my 1st experience with carlise ..

Rajesh Y.
Rajesh Y.

Does the warranty becomes void if a home owner lays concrete perimeter around the house after handover?
Do you have guidelines around concrete perimeter around the house?

I have haerd few instances in my friends mentioning about Carlisle homes showing reasons of concrete perimeter as a reason for roof collapses.
could you please clarify.

thanks
RJ

grant beattie
grant beattie  

The requirement for concrete perimeter are in your contract. There is nothing about a concrete perimeter that would cause a roof collapse, that is absurd.

sanjeev d.
sanjeev d.

Dear All,
I was one of victim of Porter Davis homes liquidation recently however I did not loose much. Now I am about to sign up with Carlisle homes. Just wanted to check if I am with safe hands or is there any indication that Carlisle home’s also are heading in the direction of Porter Davis.
I don’t want to loose my deposit again. Looking for honest feedback please

Shaleen
Shaleen  

save yourself and go with another builder, Carlise took me through the entire process and told me last minute they cant build my house...

sanjeev d.
sanjeev d.  

Any specific reason

VIT
VIT  

I suggest you look somewhere else and don't get fooled by the positive reviews here. Most of them are reviewed at the pre-construction stage.

See all Carlisle Homes questions

Details

About Carlisle Homes

Carlisle Homes offers home designs and house & land packages throughout Melbourne and Geelong. They also have a number of display homes throughout Melbourne, as well as an interactive Spectra Showroom that lets you explore thousands of products and decor options.

Carlisle Homes’ customers include first home buyers, first time builders and property investors. They also work with finance specialists to help you find a suitable financial solution to help you get the home you want.

Points of praise:

  • Most reviewers found that Carlisle Homes had excellent customer service, with staff walking them through each step in great detail and laying out all the options available to customers in the pre-construction stage.
  • Many customers who left a review in the post-construction stage reported that their home was completed in a timely manner.
  • Reviewers also said the pricing was transparent, with no changes to the price that was discussed.
CategoryProject Home Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build Areas

Melbourne South-East, North, West, and Geelong

Awards 2017, 2018, 2023 and 2024
Visit official website

Contact info for Carlisle Homes

  • ACN: 106263209
  • ABN: 86106263209

Extra Information

Dale Alcock Homes South West
Hotondo Homes
Celebration Homes
Brighton Homes
Homebuyers Centre Western Australia

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.