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Luke QuinnyPerth, WA
- 2 reviews
- Verified customer
Fantastic team of people who have their client's needs and wants in mind
From the start of our journey with Celebration Homes we had Jason Kelsall helping us plan out our first home building project. They are highly transparent and we never felt like they were trying to hide anything or trick us in to a product that may not be ideal for us.
We always felt like there was high communication too. Even amongst the craziness of lots of projects due to government grants we never felt like we were forgotten or left to figure things out by ourselves.
- Verified customer
Amazing start to our future home
We have just started our home building journey, its the first time we've ever thought it may be a possibility for us to own and even build our own home. My husband and I walked in to the Harvey display house in Aveley with our intentions on just looking and getting ideas, we met the amazing Chris Belke there and he instantly put our minds at ease with all our questions and showed us how very possible this venture could be for us. From the get go, Chris has been amazing, reassuring when we hit a block and so so helpful! We can't wait to continue on our building journey with Chris! Thank you for helping make our dreams become a reality!
Chazz SharpPerth, WA
- Verified customer
Amazing!!
I went head first into the decision of building my first home with little knowledge. I was privileged to have met Cameron at a display home. He helped me through the stressful pre-start process by going through every little detail and providing me with all the information in a way that I could understand. I can’t wait to see the end result!!
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LaylaPerth, WA
- Verified customer
Bad experience
Very bad experience and we haven’t started building yet. Customer service was good only untill we signed the contract. After that we could never get in touch with anyone we needed from the company. They don’t answer the phone and if you leave the message they wont call you back. They lied since the begining and instead of agreed starting building in Feb they moved it to April with excusse sorry we are very bussy. We also spoke with manager but again only ‘sorry’ . That sorry wont pay our two mortgages. We deffinetly don’t trust them any more and we haven’t even started building yet. God help us. So dissapointed...
MarcPerth, WA
- Verified customer
Makes the building process so much easier
We did our pre start selection with Kristy and she was of great help. She was very knowledgeable and made the cost as clear as possible. She contacted all different departments straight away for anything that needed confirmation and informed us of what possibilities were there and what the cost would be. We got explained everything properly and presented us with our options and cost promptly making it a lot easier for us to finalise everything and move to construction stage within budget. Thanks for your help. Made our pre start stress-free.
daniel a.Perth, WA
- Verified customer
No pushy and friendly service
As a first timer building a house, I visited 3 or 4 different builder and didn't have a clue which one should I select, Sean made the difference with his particular no pushy and friendly style. He has came up with good solution for every detail I want on my new house, always been on top of the process making sure everything is on track. Definitely I recommend him and will build again with him.
1 comment
- Verified customer
Outstanding work
From meeting the sales consultant at the display home to meeting in person nothing was any trouble for her. So pleased at this early stage. She explained everything very clearly and was happy to answer all questions. She understood all my needs in the build and was happy to change anything I wanted to change.
1 comment
Celebration H.Celebration Homes
Hi,
Thanks for taking the time to leave this review. We are so pleased to hear you are enjoying your building journey and excited for the next part of your build. ...
Read more We will be sure to pass on this great feedback. Thanks, Celebration Homes- Verified customer
Excellent service
Although I'm in the early stages of my offer, Hannah Summerville has been great and very informative, we have put a great package together. Well recomended for her great service, right Down to the finance options and finding a suitable house land package. Cant fault the service provided by celebration homes
1 comment
Celebration H.Celebration Homes
Hi Trev.,
Thanks for taking the time to leave these great reviews. It's great to hear you enjoyed working with Hannah on your new home. We will be sure to pass on this great feedback to Hannah. ...
Read more Thanks, Celebration Homes- Verified customer
Outstanding Customer Service – Thank you Bill
As first home builders, my partner and I have highly valued working with consultant Bill Singh who’s consistently provided outstanding customer service throughout our journey so far. We’ve really admired Bill’s passion for the job, positivity, and switched-on intelligence. We’ve also valued his exceptional work ethic and how approachable and easy he’s been to communicate with. Bill has just been an all-round amazing support to us, offering great suggestions, helping with the design and contract, and always providing answers to our queries so promptly. We’re so glad to have placed our trust and confidence in Bill and Celebration Homes, and look forward to the rest of our building journey.
1 comment
Celebration H.Celebration Homes
Hi Lina,
Thank you for taking the time to leave this review. Congratulations on starting your first home building journey! It is great to hear you have enjoyed working with Bill. ...
Read more We will be sure to pass on this great feedback. Thanks., Celebration HomesFind out how Celebration Homes compares to other Home Builders
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Josua JosolPerth, WA
- Verified customer
Straight Arrow
It is been a smooth deal with Jason Kelsal,helping and assisting us to our building process.The Product presentation and the building time frame,explanation is very easy to comprehend. Also Jason is very easy to deal with, always on time,in terms of answering all our queries. Like a straight arrow that goes straight to its target
1 comment
Celebration H.Celebration Homes
Hi Josua,
Thanks for taking the time to leave this great review. We are so happy to hear you have enjoyed the building process and working with Jason. ...
Read more We wish you all the best in your building journey. Thanks, Celebration Homes- Verified customer
Brilliant Customer Service From Start to Finish
I have recently undertook my first home build and I have felt extremely supported and satisfied with not only the quality of build but the customer service from Celebration Homes. From the first visit to the celebration display home, from meeting Quentin I was always very impressed with his customer service, attention to detail and friendly manner. His knowledge of the building industry was second to none with no question too big or small. Reece my site supervisor was very efficient and knew his stuff. He expected nothing but the highest of qua...
Read morelity, standard and expectation of his trades, which shows in the final result of the build. Any small issues or changes that I had highlighted was amended quickly and can-do attitude. Ciara my client liaison was amazing to deal with both over the phone and email, with no question too big or small and fast responsiveness. Overall the process, especially for a first home owner, was smooth, easy and customer service was second to none, with genuine and great people in the celebration home team who take pride in their work. Thank you Celebration homes for my amazing new home, my team I personally dealt with and I would highly recommend to anybody to building their new home with Celebrations .1 comment
Celebration H.Celebration Homes
Hi Caitlin,
Thanks for taking the time to leave this great review. Congratulations on building your new home! We are thrilled to hear you enjoyed working with our staff and found them all extremely helpful. ...
Read more We will be sure to pass on this great feedback. Thanks, Celebration HomesVishal K.Perth, WA
- Verified customer
Perfect Start to Our New Home
My partner and I were looking for our new home design and came across The Celebration Homes design. We liked two of their layouts and eventually finalised one which met our criteria. Sean was extremely patient with our questions and always provided us with prompt responses and suggestions. He has been a great ambassador for the company. We are very excited and cant wait to see our new home. Thank you Sean and The Celebration Homes team.
1 comment
Celebration H.Celebration Homes
Hi Vishal,
Thank you for taking the time to leave this great feedback. It's great to hear you found a design you love and have enjoyed working with Sean throughout this process. ...
Read more We will be sure to pass on this great feedback. Thanks, Celebration HomesJasmyn Perth, WA
- Verified customer
The beginning of our journey
My partner and I have just began our journey with celebrations, we have been so pleased with the service we have received so far from Michael Marshall. Michael has made sure we are comfortable with all decisions and answering all of our concerns. He is always so prompt with emails, phone calls and texts. We cant wait to continue further and see what the future brings.
Thank you, Michael and celebrations.
1 comment
Celebration H.Celebration Homes
Hi Jasmyn,
Thanks for taking the time to leave this review. Congratulations on starting your building journey. We are thrilled to hear you are enjoying the experience so far. ...
Read more We wish you all the best in your build. Thanks, Celebration HomesPatrick Shin ChaiPerth, WA
- Verified customer
Great customer service
My partner and i have just signed a preliminary contract with Celebration Homes and we are extremely satisfy with the service. It was an easy decision to go with Celebration Homes because they have the best rating on Product Review. Our consultant, Gavin Gonsalves, has been very helpful and efficient in all aspects. He constantly follow up with our progress and provides updates. We are preparing for our pre-start and we are excited with this new adventure with Celebration Homes!
Melissa Perth, WA
- Verified customer
Great selection of layouts, friendly staff
Its was so easy to deal with staff from Celebrations Like Michael Marshall. he was able to recommend the perfect home layout straight up, we fell in love with the house and bought it and got everything signed and deposit done in a week. very impressed. The Crawford house is a remarkable house layout.
Find out how Celebration Homes compares to other Home Builders
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GabriellaPerth, WA
- Verified customer
Great customer service
We have been dealing with Sarah Walton from celebration homes for the last few weeks and she has been absolutely amazing. She has continued to go above and beyond for us and answered all of our questions to make us feel at ease as first home buyers. From the very start she has been super patient and understanding whilst also managing our expectations of the building process. We spoke to a few other builders and decided on celebrations mainly because the level of service we received when dealing with Sarah. We are pre construction at this stage and so far could not be happier with how things have been dealt with and can’t wait to see the rest of our building journey!
1 comment
Celebration H.Celebration Homes
Hi Gabriella,
Thanks for taking the time to leave this great review WE are so happy to hear you've enjoyed working with Sarah on your new home. We will be sure to pass on this great feedback. ...
Read more Thanks, Celebration Homes- Verified customer
The beginning;
Pre-Construction: Hannah Sommerville
My self and spouse, have decided to build through Celebration homes- recommended by a family friend. We blissfully have the opportunity to have Hannah Somerville as our consultant, helping with all our enquires, contracts, and designs on our potential new home. We have not yet finished paying deposits to Celebrations home although we have signed the exquisite layout we preferred, adding a nook for my ‘’gamer’’ partner, as we continue this journey with Celebration homes, my Review; on Hannah Sommerville as a ...
1 comment
Celebration H.Celebration Homes
Hi Sarah,
Thanks for taking the time to leave this review. It's great that you are enjoying working with Hannah on your new home. We will be sure to pass on this great feedback. ...
Read more Thanks, Celebration Homes- Verified customer
Th best experience as first home buyers!
Everything from the beginning to the end was such a smooth experience. Everyone is so helpful and are able to respond to any concerns very quickly. We were lucky enough to have Quentin as our consultant he made everything very easy, got back to us promptly and I couldn’t recommend him enough! Our house is absolutely beautiful. Thank you to Celebration Homes for such an amazing experience!
1 comment
Celebration H.Celebration Homes
Hi Elisha,
Thanks for taking the time to leave this review. We are so happy to hear you enjoyed your building experience and working with our team. We will be sure to pass on this great feedback. ...
Read more We wish you all the best in your new home. Thanks, Celebration HomesByfordPerth, WA
- Verified customer
Pryncess
So far I have to say ... BRILLIANT!!
At first I walked thru a display village and felt over it that day, was just having one last look at one more and wow.... I walked in the entrance and to be honest I fell instantly connected to the house and felt I was home .. sounds crazy but it literally was a
Moment I knew this was the one...
I never imagined it was possible but had an absolutely welcomed feeling by Pryncess and her help has been amazing, communication easy and stress free.
I have a goal set and things happening in progress and can’t wait...
1 comment
Celebration H.Celebration Homes
Hi,
Thank you for taking the time to leave this review. We are so happy to hear you found a home you love and that Pryncess has been very helpful throughout this process. ...
Read more We wish you all the best in your building journey. Thanks, Celebration HomesAshane jayasekeraPerth, WA
- Verified customer
Colin and Reece's service has been just extraordinary!
So, the reason why we are dropping this review is for anyone who is looking to build and also to acknowledge and recognise Colin and Reece's exceptional service.
To make this build an enjoybale one, these blokes did their absolute best as we managed to experience one hell of a smooth build. The credit should obviously go to Reece and Colin.
Listening to our questions and also being so informative, Reece managed to take so much pressure and worry off of us.
They have been doing their best to make sure that all tradies do an absolutely amazing ...
1 comment
Celebration H.Celebration Homes
Hi Ashane,
Thank you for taking the time to leave this review. We are thrilled to hear you loved your building journey and found working with Colin and Reece an enjoyable process. ...
Read more We wish you all the best in your new home. Thanks, Celebration HomesQuestions & Answers
Tarynasked
Hi there,
I built my home back in 2017 with Celebration Homes. I had the 1 year post maintenance guys come out and sort the cracks out and used a jack hammer thing to gauge out the cracks and refill them. Last year I noticed them coming back in the same area and now they’re bigger than ever, is this is covered by celebration homes warranty ?
I’m wanting to paint soon and I can’t paint with those massive cracks ! Needing some advice please
1 answer
Celebration H.Celebration Homes
Hi Taryn,
If you want to contact our service department at service@celebrationhomes.com.au they will be able to help you.
Thanks,
Celebration Homes
Michelleasked
Hi can you supply your own tiles if you don't like what you guys have in your showrooms. It seems there isn't much varity in you kitchen wall tile selection at your showrooms.
1 answer
Celebration H.Celebration Homes
Hi Michelle,
Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.
Thanks
donna.may.378asked
Does Celebration Homes have an online PRE-START website where we can view standard selections and upgrades?
2 answers
Not to my knowledge, they have something called
"The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)
Celebration H.Celebration Homes
Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. https://www.celebrationhomes.com.au/prestart-meeting/
Details
About Celebration Homes
Celebration Homes offer a number of home-building services in Perth and South-West Western Australia. They have a number of home designs (many of which are available to view at display homes – or for viewing in a ‘virtual hub’), as well as home and land packages.
While these are fairly standard inclusions, Celebration Homes also partners with Resolve Finance to give you a ‘finance health check,’ and help explore various options when it comes to finding the best deal on a home loan. This extra inclusion helps take some of the pressure off your plate, especially if you’re new to the home-building process and are unsure where to start.
Points of praise for Celebration Homes
Many reviewers expressed that their experience with Celebration Homes was stress-free from the get go, thanks to the outstanding customer service.
Staff were friendly and knowledgeable, as well as prompt and responsive when it came to answering questions and addressing concerns. Professionalism and any lack of pressure on the part of Celebrations Homes staff was greatly appreciated by those having new homes built.
Clear communication, along with the fact that new home buyers were consistently kept in the loop, often played a significant part in helping homes be built on time, and according to expectations.
Celebration Homes certainly does have something to celebrate, since it’s a 2021 Award Winner for Best Home Builder in Perth & WA. Along with its excellent customer service, top points were awarded for new homes’ superior flooring and structural integrity, as well as timeliness when it came to completing building projects.
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Celebration H.Celebration Homes
Hi Daniel,
Thanks for taking the time to leave this review. It's great that Sean was able to help get you started on your building journey. ...
Read more We wish you all the best in your building journey. Thanks, Celebration Homes