Aurora Classics
10 reviews
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- Very small
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- Slightly small
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- True to size
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- Very large
This is the worst product I have ever ordered from - it is fake advertising. And trying to return it and get a refund of any kind is a complete joke and hassle. It has been months of waiting and poor service. Do not order from Aurora classics. It’s not from New Zealand. Show details
- +6
My 'long' coat arrived today. This is NOT a long coat, only comes to my rear, only just, and should be knee length as per photo of blue jacket from Aurora website. The wool appears to be synthetic. Photo 2 is the poor quality sewing of sleeve cuff. Photo 4 is website photo. 2 size labels attached. XL (16), & 18. The sewing is appalling. I… Read more
refuse to pay for return! It arrived from Hong Kong.
Absolutely duped by a so called business Aurora, out of NZ.
I will be taking this to consumer affairs, unless order #3003 is refunded in full.
The blue jacket, is from the website, showing a long jacket. So obviously meant to deceive. DO NOT BUY! You have been warned. I would give 0 rating.
Update 13th June. Few emails back & forth. Can return jacket to Hong Kong at my expense.
I queried the fleece,to be told, fleece blend. See photo of description.
This jacket is 18 " (inches) too short.
This is a scammer company, not a Queenstown quality brand, but cheap product from China, don't fall for the flashy website, its a cheap quality product, the sizing is atrocious, the material won't stay nice for very long, charity shop here it comes. Show details
Thank God I used PayPal when purchasing items from this company! They advertised postage within 1 to 3 business days but when I chased this up after a week I just got excuses and the next week just the same! I then looked up their reviews and wished I'd done that before buying their items as that told me all I needed to know! I contacted PayPal… Read more
and they issued me a full refund, all I can say is BUYERS BEWARE - I'm not sure about the quality of their products but their service is terrible!!
I agree with the other reviews. Terrible company. Absolute grifters. Totally untrustworthy. Stay well clear of them
BUYER BE AWARE this is a horrendous site and extremely misleading. I sent boots back that were not as described, shocking product. They arrived in China which I didn't expect to come from as I thought it was nz!! Since the 23 april they have been in customs until today where they now say it needs two more documents to prove what is. It's pretty… Read more
obvious what it is if they open them. This company under fraudulent pretend do not want to refund and are doing everything to stall DO NOT BUY FROM HERE
I would rate this less than half a star. This is false advertising at its best. I became suspicious when viewing the tracking it said it was coming from China. The items are cheap polyester and I am disgusted at the quality. They are horrible quality. Do not buy from aurora. Show details
Cheap, nasty products! We even emailed before purchase asking what the material was and they straight up lied. Found some of their stuff on Temu and it’s exactly the same. They have been reported to authorities. DO NOT BUY
Follow-up · The fit and material were all wrong and feel terrible. They still haven’t refunded us. We are reporting them to the ombudsman and suggest other people do the same
Like the previous reviewer, I was duped into buying polyester rubbish from this company, because New Zealand, right? Must be ok - the website looks legit and very impressive. Please see attached photos - there's a big difference to what was… Read more
advertised and what I received! I have a returns address, so I'm also in the process of getting a refund (hopefully).
Follow-up · Sizing does not match website details - runs very small. Fabric quality is very very bad. Advertised as wool but made in polyester. Looks cheap and nasty. Weeks ago I posted the item back to China as requested by Aurora. And sure enough, it's stuck at Chinese Customs, probably until they throw it away. I'll try asking Aurora to help, but I don't… Read more
This is a company pretending to be based in Christchurch New Zealand. Not so. Despite a stylish website, the clothing is not as represented. My 'wool blend' coat is polyester polar fleece so cheap it squeaks. I'm currently trying to get a refund. I won't. They do respond to emails, but I suspect I'm trying to reason with a bot Show details
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