Review your last buy on ProductReview.com.au
2JD Sports Australia

JD Sports Australia

 Verified🏆 2026jd-sports.com.au
2JD Sports Australia
4.5

6,379 reviews

Positive vs Negative
85%15%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Sizing ?
  • Very small
  •  · 
  • Slightly small
  •  · 
  • True to size
  •  · 
  • Slightly large
  •  · 
  • Very large
Product Appearance ?As advertised · Not as advertised

 AI reviews summary 

Pros
Fast delivery: Customers frequently highlight the rapid shipping times, with many receiving orders within a few days.
Product quality: The clothing and footwear items are widely praised as genuine, comfortable, and matching online descriptions.
In-store customer service: Staff at physical locations are often described as helpful, friendly, and accommodating with orders and returns.
Ordering convenience: The online platform and in-store ordering kiosks provide a smooth shopping experience.
Verdict

Overall sentiment toward JD Sports Australia is largely positive, driven by fast shipping times, competitive pricing, and a strong product range. While a portion of customers experienced issues with order fulfilment, damaged product packaging, or return policies regarding item boxes, many note that staff and customer support assist in resolving concerns.

6,379 reviews
5 Kevin  · Shoes came very fast and the quality was very good
5 Mozza  · Easy to order fast delivery plenty of options to choose between
5 Kayla  · Lady who helped me order in store because they didnt have my size was great and fast delivery.
5 Peter Steve  · Great product, the box is good and intact when delivered.
5 Sadia  · Right product delivered on time. Highly satisfied with the service.
5 Jodi H.  · As always I place my order and it’s received straight away and delivered to my door in 2 days! Can’t get faster service than that
Jenn
JennQLD
  Verified JD Sports Australia

I absolutely LOVE my moo cow print shoes!!! The Adidas denim jacket is stunning, and my medium Adibreak black-and-white pants are outstanding! Delivery was fast and right on time. Show details

Ask the reviewer
Frances
Frances7 posts
  Verified JD Sports Australia

I personally have only ever had great experiences shopping in store. I find the staff helpful, friendly and attentive. Product quality really depends on the brand however if you are not satisfied just head back into the store you purchased it from or return online. JD will sort it out without making a fuss. Show details

Ask the reviewer
  • Thumbnail
Duc Nguyen
Duc Nguyen4 posts
  Verified JD Sports Australia

I've shopped with JD Sports a few times now, and everything has been smooth from start to finish. They keep you informed every step of the way — order confirmations, shipping updates, delivery tracking. The product quality has consistently been solid, and the prices are reasonable for what you get. Will definitely keep shopping here. Show details

Ask the reviewer

Reviews with attachments

  • Thumbnail
Gurjit Kaur
Gurjit Kaur
  Verified JD Sports Australia

It was a gift for my niece. She is very happy . Delivery was on time. Good quality. Thank you Show details

  • Thumbnail
Jessie Lin
Jessie Lin
  Fair Incentive Verified JD Sports Australia

Amazing price for on shoes and good quality and very comfortable Show details

  • Thumbnail
Hasan Senjik
Hasan SenjikTasmania
  Verified JD Sports Australia

Can’t go wrong anything from JD and always loved JD Show details

  • Thumbnail
NTK22
NTK222 posts
  Verified JD Sports Australia

Shoes are a great fit. As pictured. Good online shop experience. Show details

  • Thumbnail
Oluchi O.
Oluchi O.TAS
  Verified JD Sports Australia

The crocs are so beautiful. Just like the pictures on the website. I’m getting mine Show details ·  1

  • Thumbnail
Jesse
JesseSA
  Verified JD Sports Australia

Very fast delivery and kept me updated on shipping and handling Show details ·  1

  • Thumbnail
Jack
JackVIC4 posts
  Verified JD Sports Australia

Love my new shoes. I can’t get over how easy it was to purchase online and it was literally 48 hours after I bought them that they were delivered ***** Show details ·  1

  • Thumbnail
Haylee
HayleeQLD
  Verified JD Sports Australia

Super happy with the purchase and delivery. Took two days to be delivered and we are classed as a retro area so things take there time but not this time. My son is obsessed with his shoes. Highly recommend JD Sports. Show details ·  1

  • Thumbnail
Jeannine W.
Jeannine W.NSW2 posts
  Verified JD Sports Australia

Excellent service and communication- 2 day delivery was fantastic. Shoes were exactly as advertised Show details ·  1

Find out how JD Sports Australia compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
  • Thumbnail
Kathryn Whyte
Kathryn WhyteVIC
  Verified JD Sports Australia

Just as comfy as I remember them being. Delivery was quick to Melbourne and driver hid box! Show details ·  1

  • Thumbnail
Damian
Damian
  Verified JD Sports Australia

Excellent product as well service just right quility I needed Show reply

  • Thumbnail
  • Thumbnail
  • +4Thumbnail
Bianca
BiancaVIC2 posts
  Verified JD Sports Australia

Nike have small sizing. Im a womens 5.5 so I always size 1/2 a size up and opted for the size 6 (36.5). Fits perfect!! Show details ·  1

  • Thumbnail
Ashley
Ashley
  Verified JD Sports Australia

Instore didnt have want i wanted, online delivery super fast!! Show details ·  1

  • Thumbnail
CindyR
CindyRNSW3 posts
  Verified JD Sports Australia

I can’t fault their online purchase services. Made the purchase and was delivered in no time. So good. I received my shoes just in time for the weekend. Show details ·  1

  • Thumbnail
  • Thumbnail
Sheyenn
Sheyenn
  Verified JD Sports Australia

Such a beautiful jumper and hat!! I know my sons gonna love it. Show details ·  1

Latest follow-ups

Gigi
GigiNSW8 posts
  Verified JD Sports Australia

Disappointed – The reason I was disappointed was because they were a birthday present They came on the date but the wrong pair came Which I had to go to a party with no gift Ant rely on anyone to get the job done right Show details

 Follow-up  · I did get the right pair, this must happen a lot because they very unsympathetic !!! They got me the right pair and I went on my merry way no we are sorry non apologetic I was the one who had to apologise about the gift being late,

JD Sports Australia
JD Sports Australia    

Hi Gigi, I’m really sorry to hear about the… Read more (+1 reply)

Ali
AliSA
  Verified JD Sports Australia

I had one order which got cancelled and I wasn’t given any email about cancellation. Only one shoe arrived and that too came put to a womens shoe I had to go back to the store twice and it wasn’t just okay as I paid express shipping as well. Ended up paying more for whatever articles were left. Disappointed Show details

 Follow-up  · Store experience was good I couldn’t get a refund so ended up buying a pair for which I had to pay more. I didn’t get any refund on the express shipping that I paid.

JD Sports Australia
JD Sports Australia    

Hi Ali. Thank you for your feedback. We're… Read more

  • Thumbnail
Chris
Chris2 posts
  Verified JD Sports Australia

Excellent service paid for express shipping received from Gold Coast 2 days later in adelaide (worth it) driver left in poor spot but I was home I dont know why Australia post dont knock anymore ! Tech fleece trackies for my son he said they are killer! Show details ·  1

 Follow-up  · Yes id buy them again The fabric is awesome even after a few washes still soft and warm Very high quality not peels or fluff balls strong well made hoodie and size is ample very good sizing

Find out how JD Sports Australia compares to other Clothing Shops & Brands

Know better, choose better.

Compare all

Positive reviews

Mark
Mark
  Verified JD Sports Australia

I purchased a pair of Nike shoes a week or two ago,and when I got home they really weren’t what I was after so I went back to the place of purchase and asked if they would swap them which was no problem and was served with a smile which is very refreshing these days. Thanks for all your help and definitely will be back and recommending. Thanks again. Show details

Anton B.
Anton B.QLD9 posts
  JD Sports Australia

I'm really impressed with the comfort and quality. The fit is perfect, and the fabric is so soft and lightweight that it almost feels like you're wearing nothing at all. It moves comfortably throughout the day and is great for both workouts and casual wear.

Eli
EliNSW
  Verified JD Sports Australia

I went to JD store in Blacktown. The service was next to none. The staff whose name was Jay I think helped me with my Jacket purchase . He gave me all the options which made Me do the purchase. All staff should learn from him. Thank you. Show details

Negative reviews

Pia
PiaQLD
  Verified JD Sports Australia

I ordered shoes online, I returned to store to exchange for a bigger side. They had to order the size in. However refunded me the money and made me pay the $260 instead of exchanging with a store credit. The money still hasn’t reached my account and I have my new shoes. I’m now still out of pocket an extra $260. I won’t be buying from this company again. Show details

Nawang
Nawang
  Verified JD Sports Australia

I paid extra for express delivery but my order was split into multiple shipments without any clear warning before checkout. This completely defeats the purpose of paying for express shipping especially when I have to wait for different parcels to arrive on different days. If an order is going to be split then customers should be told in advance… Read more

and given the option to choose. Very disappointing experience and I expected better service for the extra delivery fee I paid.

Chandra Long
Chandra LongVIC
  Verified JD Sports Australia

I contacted you’s about redirecting a package because I had accidentally sent to an old address but apparently you’s couldn’t do it unless I cancel it or do it once it gets delivered then do this on tracking app, this also did not give me option of changing due to shipping label, sender needs to include that receiver need to sign for package, or… Read more

your hundreds of dollars gets left out side. Also my package got split into two order and I only got given one tracking number there were no confirmation of when this will be delivered.

JD Sports Australia
JD Sports Australia    

Hi Chandra. Thank you for your feedback.… Read more

Recent reviews

Holly
Holly
  Verified JD Sports Australia

The delivery was exceptional, my shoes got delivered 3 days after ordering them online. As for the shoes they were true to size and look exactly like the photos and they are extremely comfortable… overall I am overjoyed with my purchase and will definitely be ordering again through JD soon Show details ·  1

Loretta
LorettaVIC2 posts
  Verified JD Sports Australia

Fantastic! Ordered a sort after hard to get product and it arrived in the exactly time frame you indicated and before my sons 18th birthday! Thankyou he loves it! Would most certainly order again from JD … well done team! Show details ·  1

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.