6,379 reviews
- Very small
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- Slightly small
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- True to size
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- Slightly large
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- Very large
AI reviews summary
Pros
Verdict
Overall sentiment toward JD Sports Australia is largely positive, driven by fast shipping times, competitive pricing, and a strong product range. While a portion of customers experienced issues with order fulfilment, damaged product packaging, or return policies regarding item boxes, many note that staff and customer support assist in resolving concerns.
I absolutely LOVE my moo cow print shoes!!! The Adidas denim jacket is stunning, and my medium Adibreak black-and-white pants are outstanding! Delivery was fast and right on time. Show details
I personally have only ever had great experiences shopping in store. I find the staff helpful, friendly and attentive. Product quality really depends on the brand however if you are not satisfied just head back into the store you purchased it from or return online. JD will sort it out without making a fuss. Show details
I've shopped with JD Sports a few times now, and everything has been smooth from start to finish. They keep you informed every step of the way — order confirmations, shipping updates, delivery tracking. The product quality has consistently been solid, and the prices are reasonable for what you get. Will definitely keep shopping here. Show details
Reviews with attachments
It was a gift for my niece. She is very happy . Delivery was on time. Good quality. Thank you Show details
Amazing price for on shoes and good quality and very comfortable Show details
Can’t go wrong anything from JD and always loved JD Show details
Shoes are a great fit. As pictured. Good online shop experience. Show details
The crocs are so beautiful. Just like the pictures on the website. I’m getting mine Show details · 1
Very fast delivery and kept me updated on shipping and handling Show details · 1
Love my new shoes. I can’t get over how easy it was to purchase online and it was literally 48 hours after I bought them that they were delivered ***** Show details · 1
Super happy with the purchase and delivery. Took two days to be delivered and we are classed as a retro area so things take there time but not this time. My son is obsessed with his shoes. Highly recommend JD Sports. Show details · 1
Excellent service and communication- 2 day delivery was fantastic. Shoes were exactly as advertised Show details · 1
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Just as comfy as I remember them being. Delivery was quick to Melbourne and driver hid box! Show details · 1
Excellent product as well service just right quility I needed Show reply
- +4
Nike have small sizing. Im a womens 5.5 so I always size 1/2 a size up and opted for the size 6 (36.5). Fits perfect!! Show details · 1
Instore didnt have want i wanted, online delivery super fast!! Show details · 1
I can’t fault their online purchase services. Made the purchase and was delivered in no time. So good. I received my shoes just in time for the weekend. Show details · 1
Such a beautiful jumper and hat!! I know my sons gonna love it. Show details · 1
Latest follow-ups
Disappointed – The reason I was disappointed was because they were a birthday present They came on the date but the wrong pair came Which I had to go to a party with no gift Ant rely on anyone to get the job done right Show details
Follow-up · I did get the right pair, this must happen a lot because they very unsympathetic !!! They got me the right pair and I went on my merry way no we are sorry non apologetic I was the one who had to apologise about the gift being late,
I had one order which got cancelled and I wasn’t given any email about cancellation. Only one shoe arrived and that too came put to a womens shoe I had to go back to the store twice and it wasn’t just okay as I paid express shipping as well. Ended up paying more for whatever articles were left. Disappointed Show details
Follow-up · Store experience was good I couldn’t get a refund so ended up buying a pair for which I had to pay more. I didn’t get any refund on the express shipping that I paid.
Hi Ali. Thank you for your feedback. We're… Read more
Excellent service paid for express shipping received from Gold Coast 2 days later in adelaide (worth it) driver left in poor spot but I was home I dont know why Australia post dont knock anymore ! Tech fleece trackies for my son he said they are killer! Show details · 1
Follow-up · Yes id buy them again The fabric is awesome even after a few washes still soft and warm Very high quality not peels or fluff balls strong well made hoodie and size is ample very good sizing
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Positive reviews
I purchased a pair of Nike shoes a week or two ago,and when I got home they really weren’t what I was after so I went back to the place of purchase and asked if they would swap them which was no problem and was served with a smile which is very refreshing these days. Thanks for all your help and definitely will be back and recommending. Thanks again. Show details
I'm really impressed with the comfort and quality. The fit is perfect, and the fabric is so soft and lightweight that it almost feels like you're wearing nothing at all. It moves comfortably throughout the day and is great for both workouts and casual wear.
I went to JD store in Blacktown. The service was next to none. The staff whose name was Jay I think helped me with my Jacket purchase . He gave me all the options which made Me do the purchase. All staff should learn from him. Thank you. Show details
Negative reviews
I ordered shoes online, I returned to store to exchange for a bigger side. They had to order the size in. However refunded me the money and made me pay the $260 instead of exchanging with a store credit. The money still hasn’t reached my account and I have my new shoes. I’m now still out of pocket an extra $260. I won’t be buying from this company again. Show details
I paid extra for express delivery but my order was split into multiple shipments without any clear warning before checkout. This completely defeats the purpose of paying for express shipping especially when I have to wait for different parcels to arrive on different days. If an order is going to be split then customers should be told in advance… Read more
and given the option to choose. Very disappointing experience and I expected better service for the extra delivery fee I paid.
I contacted you’s about redirecting a package because I had accidentally sent to an old address but apparently you’s couldn’t do it unless I cancel it or do it once it gets delivered then do this on tracking app, this also did not give me option of changing due to shipping label, sender needs to include that receiver need to sign for package, or… Read more
your hundreds of dollars gets left out side. Also my package got split into two order and I only got given one tracking number there were no confirmation of when this will be delivered.
Hi Chandra. Thank you for your feedback.… Read more
Recent reviews
The delivery was exceptional, my shoes got delivered 3 days after ordering them online. As for the shoes they were true to size and look exactly like the photos and they are extremely comfortable… overall I am overjoyed with my purchase and will definitely be ordering again through JD soon Show details · 1
Fantastic! Ordered a sort after hard to get product and it arrived in the exactly time frame you indicated and before my sons 18th birthday! Thankyou he loves it! Would most certainly order again from JD … well done team! Show details · 1
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Hi Gigi, I’m really sorry to hear about the… Read more (+1 reply)