Best Clothing Shops & Brands

JD Sports Frankston and JD Sports Head Office provided extremely poor customer service (very young inexperienced store manager - Riley) and strange… Read more

excuses when trying to return (per Nike's instructions on process) a pair of defective shoes where the sole glue was insufficient and started pulling away after 5 weeks. The excuses included (1) our return policy is 30 days (2) the shoes must be returned in saleable condition (3) other parts of the shoe are worn so therefore the shoes have been used and it is normal for the sole to come apart under normal wear and tear.

So disappointed... I ordered three dresses in March for my 30th birthday (AUD 706.47). I put a lot of money into this order, and I told myself that… Read more

with three dresses, at least one would surely fit, because I had heard good things about the brand. But absolutely not. Nothing fitted. One was far too big, another far too short, and in the third my chest, which is not even a big chest, was so compressed that it was half out of the dress.

I had to return the whole order. I had already paid shipping and customs duties on the way in, and I had to pay them all over again for the return. Then came the bad surprise: they refused to refund me and only gave me a store credit. I had not been warned that returning my order would not get me my money back, which is normally the standard. I tried to find someone who could use the credit and I waited in vain for a dress that might suit my body, even though that would have meant yet more fees. And now the credit has expired after only about six months, which I find completely excessive towards customers.

So here we are. A company keeps all my money even though I sent everything back, and even though I have since lost my job. Please be very careful before ordering, especially if you cannot try the dresses on, because you could end up stuck like me. If I had known, I would never have tried it.

Customer service is absolutely awful live chat is useless I spoke to yuna and Sophie and Elle and not one helped everyone just disconnected without… Read more

notifying and didn’t even help I had to repeat my situation so many times not one understood or helped I kept saying no the parcel never came and the status is wrong and if I would get a refund if I do t get my parcel the shipping says attempted delivery and no one was home but I was home waiting and no one even came and as I bought from you YesStyle it’s your responsibility to chase this up and get my parcel to me as Australia consumer standard a lot of other companies like SHEIN does a lot better then you and they are in china they help the customer far and beyond and the shipping company you use here in Australia is pathetic they have the worst reputation and reviews you need to do better and get better shipping compliment AusPost which is what SHEIN uses and I get my parcel a million times no problem and the phone number you have for dpex Australia is also wrong number

I love this product but sadly my last experience with my purchase and a glitch on their website that I also attempted to follow up very clearly and… Read more

specifically still was not actioned or understood.

The order was made twice. That's fine. I was informed a cancel link was available. I pressed the link and it shut down every single time. From my understanding cancel orders were have to be done in 90 minutes. I was 10 minutes in so I sent a contact to them with a photo demonstrating the time and the time that I made the purchase the two order numbers and which order number needed to be cancelled as it was a duplicate.

Attached is the email correspondence that I got from them. Acknowledging what I did but not being able to assist and remedy it when I did everything possible but their system glitched is very disappointing.

Great shirt grandson loves it as birthday gift. Very happy with service and delivery and more than happy with quality of product Show details

Front opening bra arrived. Excited to try it on and the front slip in and clasp I couldn't open, then suddenly it opened. I then had trouble doing… Read more

the clasp up, I was nearly ready to send it back. I tried again after washing it and wella I have it worked out. I is a perfect buy for me with front connection as I now have trouble with back clasps. I will be buying more as I can afford as this trial for me bra is so comfortable. The front lace is lovely and stretchy which holds me in place wonderfully. The larger back helps me straighten up nicely. I am more than Impressed with my purchase.

Amazing customer service! Every time without fail I receive quality clothes and if I need to exchange or refund the service is fast and effective! Show details

I love meshki. Every single item I have ordered has been incredibly beautiful. I look forward to receiving my next !

It has been a quick response to my order and the delivery is on its way. Happy with the service

The lady that served me was not pleasant at all and could not help me and actually gave me a very unpleasant look . I walked out and did not want to… Read more

buy the dress due to her unpleasant comments Wetherill park Stocklands nsw . The workers name was Tarah

Wish I had read the reviews before purchasing with Oz Sale. After waiting over a month for my purchase, I contacted them twice to find out what was happening with my order. I was told the supplier didn't have any in stock.

Reagan was super helpful with an exchange after my shorts didn’t fit. The quality is great and shipping is fast. Thank you so much

Ordered the dress Sunday night and it arrived Thursday. Excellent service, was informed the entire time of when delivery would occur. Received so… Read more

many comments when I wore the dress Friday night. Fits perfectly and looks exactly like the picture. Colour true to the picture. Would definitely buy another dress from this website. The offer of a check chance to enter a competition does not influence my review. I am so happy with the dress and the price.

Pistol clothing a team of enablers!!! – Josh and his team are attentive, responsive and emphatic to their clients ideas, and requests! They are growing as a business but they have retained still the most important part of transacting the element of human touch! You won’t be disappointed! Show details

Love my dress , fit me perfectly, and got so many compliments on it

⭐⭐⭐⭐⭐ Really happy with my purchase! Before ordering, I contacted Michael with a few questions about the condition of the QCE Biology textbook,… Read more

and he was very helpful and quick to respond. He took the time to check the book and answer my questions, which made me feel confident about buying it online. The book arrived in excellent condition, just as described, and was packed safely.

Thanks to Michael for the great service. I’m very happy with my experience!

⭐⭐⭐⭐⭐ THE ICONIC – This Is How You Earn Customer Loyalty! I genuinely cannot praise THE ICONIC enough. In an era where retailers seem to have an… Read more

endless list of excuses for delayed dispatch — sales periods, public holidays, high order volumes — THE ICONIC consistently proves that exceptional service and efficiency are still possible.

I am a proud shopaholic, and I make absolutely no apologies for it! I shop online frequently, and THE ICONIC has completely changed the way I make purchasing decisions.

I’ll see something I love on Instagram, track down the brand, and then immediately check whether THE ICONIC stocks it. If they do, that’s where I’m buying it. I’ll happily pay an extra $30 for the exact same item because I know I’m dealing with a retailer I can rely on.

Orders are dispatched incredibly quickly, deliveries frequently arrive ahead of schedule, and the entire experience is refreshingly straightforward.

What impresses me most is their consistency. Anyone can provide good service occasionally. Delivering that same standard repeatedly, even during busy periods, is what separates an exceptional business from an average one.

THE ICONIC understands something many retailers seem to have forgotten: customers don’t just remember what they paid. They remember how they were treated, how efficiently their orders were handled, and whether a business delivered on its promises.

You don’t build customer loyalty through constant promotions, discount codes or clever advertising. You build it by being dependable.

As a proud shopaholic who knows exactly what she wants and isn’t afraid to spend money on it, I can confidently say that THE ICONIC has earned my trust, my loyalty and, ultimately, my business.

Other retailers could learn an enormous amount from the way this company operates.

Five stars, without hesitation. An absolute benchmark for Australian online retail.

Well made. Beautiful. Sits well on head. Delivered within 3 days of ordering Show details

As a first-time customer, I can honestly say this has been a very disappointing experience, and unfortunately, I would not recommend purchasing from… Read more

this website.

The items I ordered did not fit properly, with inconsistent sizing across the garments. One item also had a particularly strange fit at the back, with the pocket protruding so awkwardly that it looked as though I was wearing a microphone pack!

I returned the items the same day they arrived and politely requested a refund, as it was immediately obvious the clothing simply wasn't suited to my body shape. I was not asking for anything unreasonable, just a refund for items that did not fit and that I had no intention of keeping.

Despite explaining this politely, my request was refused, and I was told I would only receive store credit. I explained again that I had no interest in purchasing anything else from the store, particularly given the inconsistent sizing and poor fit of the garments. Despite this, they were unwilling to reconsider.

I find this approach extremely disappointing. A customer should not be pressured into accepting store credit for an entire order when the products have proven unsuitable and there is no desire to shop with the business again.

As a first-time buyer, this experience has certainly put me off ever purchasing from them again. Good customer service is about listening to customers and finding a reasonable resolution, not simply hiding behind a store-credit-only returns policy.

Unfortunately, my first experience will also be my last. I would encourage other buyers to think carefully before ordering.

I ordered my wedding dress and it was gorgeous the material was great so many positive comments

I am beyond disappointed with Lorna Jane. I purchased a fleece jumper last winter for around $160, wore it literally twice outside the house, and… Read more

after ONE short car trip the seatbelt completely flattened and damaged the fleece where it crossed my chest. Not “years of wear and tear.” Not heavy use. One hour in a car. The most frustrating part is being told this is somehow “standard wear.” If that’s true, then the product is fundamentally not fit for purpose, because most adults occasionally drive places while wearing clothes.

My mum’s $20 Kmart fleeces don’t do this, yet apparently a premium activewear brand charging nearly $200 thinks this level of deterioration is acceptable. I’ve been a loyal customer for years, which honestly makes this response even more disappointing. Instead of acknowledging that a premium fleece should withstand basic everyday use, I’ve been met with dismissive copy-paste replies implying this is normal. There is absolutely no way I’m the only customer this has happened to. People buy premium brands expecting premium durability and customer service. Unfortunately, this experience delivered neither.

Great service – I purchased the Cameron dress but got it customed with Elliot lace, this dress is perfect. The store was easy to navigate and I was able to say what… Read more

style I liked and then I was given a variety to try and knew what I loved instantly. Beyond satisfied. There was a slight miscommunication with the custom lace but this was rectified in less than a week and came back perfect

I ordered a Christmas present so it’s been four months now and I still haven’t received my order. They say they’ll follow up and then you never hear… Read more

from them again. When I tried to find a different way to contact them, the website is down and says they’re on personal leave.

Kila was an absolute joy to deal with and made the experience memorable.

There is absolutely no way I will ever order from this company again , disappointing as ive been a long standing customer for years , but for some… Read more

reason my last purchase has been a disaster from no communication and no return emails at all regarding a size change you cannot even call the stores as they don't provide a phone number , its cost me 50 dollars so far in send out and returns im actually really furious with them !

The customer service team was great, and ensured that my dress arrived on time!! The dress quality is amazing, it is more than I could've hoped for. The dress is similar to what is seen in the photos online, which is great! Show details

Gorgeous dress ♥️ It was so comfortable and elegant, and I received so many compliments! I felt completely secure and confident in the gown, and… Read more

despite the beautifully structured, thicker fabric, I didn’t overheat at all. Such a flattering fit and an all-around stunning pick. I absolutely loved wearing it!

Product looks exactly like online. I bought dark blue shorts which are the exact official team colour. I would buy from these guys again. Show details

I had placed an order with Ezibuy late last year 2024 and one of my items hasn't arrived. I have contacted them many, many times via email and also… Read more

telephone and I still haven't seen my item or refund. I have received many emails advising me of status updates with case numbers, but nothing is done to rectify my missing items. This is hugely disappointing. I will never use Ezibuy again because of this broken trust and lack of customer care.

As a no frills gal, I ordered some plain 'blank' cotton singlet tops for summer. Fantastic price so was very impressed when they arrived and the quality was equally fantastic. Recommend this small business.