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We were sent the 2000W Charcoal Black panel heater to test out in late June 2025 as part of the Ambassador Program. We have used it in the nursery since receiving it until around November 2025, due to having one of the coldest winters on record and a newborn. Firstly, it is a lovely unit to look at with a fabric finish, slimline fit and was… Read more
packaged well. We have used the unit two ways, where we initially had it wall mounted and then decided that it wasn’t as effective as we would like so we then placed it on wheels to move around the room. Both ways of using the heater were easy to assemble and all parts were included. The machine itself is a quiet unit, and you can’t hear it working at all, which is a change from the noisier split system we have in the room. The beauty of this heater is that it holds its temperature and the room temperature especially when you are experiencing minus 7 outside. I needed a heater that wouldn’t go into defrost mode, dropping the room temperature and then blowing cold air. The downside to this unit is that it doesn’t blow the warm air at you, rather it blows it towards the ceiling, so if you have it located under a window or wall mounted you lose most of the warm air. It’s also not a heater you would sit in front of if trying to get instantly warm. In saying that, once you set a temperature the machine will maintain that temperature and cut out once the temperature is reached and then automatically kick back in once it drops, making it the perfect heater for a child’s room. The machine itself doesn’t get extremely hot like the old oil heaters, making it that little bit safter for little people. The display panel remains lit up, so if you don’t like light when you are sleeping you needed to cover it, as the digital display shines through the Perspex cover. The control panel however isn’t lit up making it extremely difficult to see and use when the room is dark. The sequence of buttons that need to be pressed to operate the heater and modify setting is also complicated when you are tired or busy. The open window function is right next to the menu button and if you accidently press the open window function, the heater will often switch off overnight, which isn’t ideal when you have a newborn sleeping in the room that you are trying to maintain a consistent heat for. The use of WiFi to control the heater via your smart phone and the app was easy to connect and use. I love the ability to turn the heater on before we get home or double check that it’s been turned off if we have left for the day. Overall, this heater looks great, works really well, and is easy to control via the app. I’d definitely recommend it to anyone looking for a bedroom or small space that requires a quiet, efficient heater with smart features.
Purchased 2 of these heaters in May 2025 with the intention of using them to supplement the use of a ducted gas system as a cost saving exercise. Our power bills (with solar fitted) almost doubled and, because of the poor heating provided by these heaters, there was no improvement in our gas account. Had a battery fitted to make better use of our… Read more
solar generation and tried the Ausclimate heaters again. Unsurprisingly, the negative effect on our power bills was reduced but the heating provided by the heaters remains very poor. We will probably keep one that's mounted in a hallway as it has some effect in that very limited area and is rarely used, but the unit mounted in our lounge will be finding a new home before next winter to be replaced by something with a fan to effectively distribute the heat. I will be doing a lot more homework before my next purchase.
We got the black/grey one from Hardly Normal and used it through winter. In the coldest weather we left it on all night for pets and to have a reasonably warm room when we got up (5am) in our lounge + dining area. Prefer it to gas, which we have as back-up. Better than a noisy fan heater. Big warranty too. Show details
I’ve been using the Ausclimate EcoSmart Pro Large 2000W Panel Heater in Charcoal Black for a little while now, and I’m really happy with it. First off, it looks great — the charcoal black finish is sleek and modern, and it fits in well with my living room without standing out in a bad way. It’s definitely one of the nicer-looking heaters I’ve had.… Read more
What I love most is how quiet it is. Some heaters can be really noisy, but this one makes no sound at all. It’s perfect for running in the bedroom or while I’m working because it doesn’t distract or annoy me.
The heat output is really good too — it warms up my bigger room quickly and keeps it nice and comfortable. I don’t have to keep fiddling with it to get the temperature right, which is a relief.
The best part, though, has to be the smart phone control. Being able to turn it on or off and adjust the heat from my phone is super convenient. I can warm the room before I get home or switch it off if I forget to when I leave. It just makes everything easier and helps save energy.
Overall, this heater looks great, works really well, and is easy to control. I’d definitely recommend it to anyone looking for a quiet, efficient heater with some smart features
We were sent the Stone Grey panel heater to test out in late May 2025 as part of the Ambassador Program, and we've been using it regularly for almost 4 weeks now. It helps that it's been a cold winter, so it's had plenty of testing! First up, I have to say, it's quite nice to look at. And it's easy to move on the wheels, too: very smooth, on… Read more
either carpet or hard floors. The fabric finish is quite a good look, and this makes it easy to move around when warm, too. You just hold the sides with the fabric and push it along, no problems. No burned hands! It was packaged well; I can't fault that. However, the dark, see-through flip-top cover on the control panel just would NOT go on! Somehow it came off as we were attaching the wheels to the machine when we had it upside down to do this. Hubby had to snip a bit of the plastic arm off the cover so it would go in without the whole plastic cover snapping in half! Anyway, after we did that, it's been fine. Ausclimate would do well to either trim those long plastic arms for the cover, or have it connected another way so it can go back on if it comes off. Anyway, that glitch aside, does it work? YES, it does, and beautifully. It heats up our kids' large lounge room very nicely, keeping the guinea pigs at a comfortable temperature as well! The floor area is almost 30 square metres, and the room has high ceilings, and it warms the whole area very well, even with bedroom doors open nearby. You can feel the warmth walking down the hallway before you even get there, so it definitely works well. It's a QUIET unit. I love that! The old RCAC unit we have in that room is so noisy, so it's been a blessing to have this super quiet convection heater. My kids love this heater, including holding their clothes nearby so they can warm them up before putting them on! I make sure they do NOT drape them over the heater! They also like that it's a lightweight heater on wheels, and they can move it around the room easily if they need to change its position. We did not wall mount the heater as it wasn't suitable for our needs - but it's good that it has that option. Hubby previously had a wall-mounted heater in his office a number a of years ago and quite liked that. Normally, we have the heater set to 24 degrees, then at some point in the evening, we switch it off at the wall. When it gets switched on at the wall again in the morning, it comes on at 24 degrees again. Super easy! No other buttons required. I would consider giving this panel heater 5 stars - except the touch panel is horrible to use: - you can barely see the panel to press the right buttons (backlighting is appalling) - it's complicated to remember all the right buttons in what order, especially when you're tired or busy We have tried the timer, and it works, and we've set different functions on it, and they work, too, but for our day to day use, switching it on and off at the powerpoint work the best for us. We honestly like really simple heaters! For people who enjoy appliances with all the mod-cons, then this heater could be a bit of fun, but for us, we just found it frustrating, mainly because the touch panel was so difficult to see! The mechanical on/off power switch on the side is useful. It's covered in plastic for extra safety, but it doesn't get hot, and we don't use it much, anyway. We even tried using the panel heater in our huge lounge area (70 sqm) in place of our large RCAC unit - and it made a positive difference! So for a product that's not intended for a room that size, it certainly packs a punch But I think it works best in a smaller room. I'd say it could comfortably work in a room up to 40 sqm. Overall, it's a lovely unit. It heats up quietly, evenly, and quickly. It's easy enough to use, it looks nice - and about the only drawback is the control panel. If Ausclimate could make that one a lot easier to see, and use, then this could be a 5-star panel heater!
We had the opportunity to test the Ausclimate EcoSmart Pro Medium 2000W Panel Heater Upon receiving the instructions were not clear on how to mount the wheels which was our preferred option, though it also mounts on the wall. A small good looking unit that states it heats rooms up to 30 square metres. Upon first use in our dining room which is 24… Read more
sq metres, the unit was completely ineffective in heating up the room, in fact it was a complete fail and you could barely feel any heat at all, even if sitting about a metre away from the unit as air is aimed up and not outward so do not expect to sit in front of the heater and cherish instant and constant heat as in typical bar heaters do. It takes several hours just to try and feel any heat at all. We tried other large rooms in the house and still found the unit completely ineffective. This is despite the fact that the unit claims to have a “hedgehog heating element to provide faster and more even heat distribution which we never experienced and compares last with either a heater element heater or gas flame heater first because you instantly feel the heat, air conditioning 2nd as it warms the air very quickly, and this heater panel unit last in heat effectiveness as it takes hours to warm up at room if at all. I put this down to two factors: 1. We have an insulated double brick house with tiled floors and high ceiling (2.3m) which itself is fantastic in the summer yet very cold in the winter, and we do use 3 Ausclimate dehumidifiers in our home running on automatic all year to extract the moisture in our home – anywhere from 10 to 25 litres a day and we have no mould issues at all.
2. in my honest clear opinion, unless the room is a fully enclosed room with no outlets such as side doors or open arches, the heater is not strong enough to heat up any of our rooms, yet still takes hours to feel any warmth at all in a large enclosed room of 25 square metres.
At last attempt, we put this on our daughters flat at the back of our house which is a fully enclosed 25 metre rectangular room with sliding door entry at each end thus once inside the room, its fully enclosed. This scenario was of somewhat success, but still takes hours to heat up the room, thus its not a heater you can walk up to and turn on and expect to feel warm in front of. Our daughter likes how she can put the timer on with her phone and have the unit turn a few hours before she wakes up to take some chill out of the air. If you don’t want to use the app, the unit has a simple 24 hour manual timer.
It certainly quiet, not making any noise and the touch panel screen is good and easy to navigate with 5 different heat settings.
You can incorporate the app once downloaded to work over Wi-Fi with the heater with both the phone and heater needing to be on the same network. This was extremely frustrating to setup and took at least a dozen attempts to configure.
We can’t comment on whether the inverter energy technology reduces energy costs as its way too early to know.
Overall: Whilst it has good looks and easy controls, this panel heater is a big disappointment as one has to have a lot of patience in heating a large room as it states, yet takes hours to feel anything in our home and certainly not something you can cuddle up in front of and feel instant heat and hot heat. Maybe different in a much smaller room such as a bedroom, but certainly not for larger spaces.
Got the chance to review this heater and came away impressed. Firstly, let’s start what I didn’t like: - unpacking found the wall mount brackets are already in place and they were a bit fiddle to remove and in the process I knocked the control panel cover off. I was able to get it back on but feel it could have easily broke when doing so. - I… Read more · 1
couldn’t get wifi connected as you need 2.4Ghz and my new modem only has dual 5G, this is more the modem’s issue than the heater as so many small appliances use 2.4 - our main room is 10x10m and 5m high ceilings, this was just too big a room for this little heater
Now to what I liked: - it’s a lovely looking heater and very small - it really pumps the heat out, kids loved getting dressed in the mornings in front of it. - kids lost out as I took it down to our open plan granny flat, around 60 square metres with 8ft ceilings. Here it is performing wonderfully and mum is happy she doesn’t have to use her reverse cycle unit any more as she hates how blowy it is. This unit is whisper quiet and heats this area perfectly.
So overall I really like this heater especially as it looks so good and functions well for its demure size.
These are my impressions of the Ausclimate EcoSmart Pro Panel Heater, after a few weeks of use. The last panel heater I owned was years ago - it was oil heated and didn’t do much at all, except use heaps of electricity and took forever to actually… Read more
heat the room. This heater starts working fast and silently and brings the room temperature up quickly. The mixture of convection with radiation is luxurious. I have been very pleasantly surprised with this unit. I am a fan of Ausclimate products – I have a dehumidifier and an air purifier in addition to this item and have been very happy with them. They are solidly made, look good, always seem to just be a bit more fully featured than competitor brands and integrate well into home networks. From the beginning, I like the packaging – it describes and promotes the features of the product well. There is a nice touch to the packaging in that it is fully recyclable, using moulded paper board, rather than polystyrene foam. The actual heater itself looks modern and simple. The instructions are brief, but they cover all you really need to know to get the heater working. From that point, it needs some self-discovery – I am a person who like to tinker and have learnt much of its capabilities through research. Honourable mentions to the “windows open” feature - this is smart, also timers etc. are really helpful if I forget to turn it off. I checked the ambient temperature on remote displays and it is accurate, giving me confidence in the control system. As others have mentioned, the control panel can be hard to read if the lighting is less than ideal. That said, I control the unit either via my phone through the Ausclimate app or Google Home (better than a remote control) or my Smart TV. You can even shout at it via Google Assistant. Connection to my house network was easy. My photo shows the control panel - it is nice and simple and modern. There are plenty of other photos of the actual unit in other reviews. I have used my heater mostly for a cold corner of my house with no air-conditioning (i.e. my man dungeon) and it has made this area far more useful.
In summary – a really impressive update of panel heaters. Up to Ausclimate's usual standard. 5 stars.
Follow-up · Follow up comments about this item: Energy consumption- I have not noticed any increase in power usage in my house, during the 2025 Winter period. The thermostat system turns the heater off and on continuously, so it is off most of the time. Easy to move? Very - it is extremely light. I can't compare running costs with similar devices, I use ducted air con and this unit is to top up a room that the ducted air does not reach.
It is rare to find a product that perfectly balances form and function. The Ausclimate EcoSmart Pro Panel Heater, however, is one of those standout appliances. After a month of using, it during this chilly season in Victoria, I can confidently say it’s a sleek, aesthetically pleasing, and impressively powerful smart device that has fundamentally… Read more
changed how I use a part of my home.
First Impressions: Design and Aesthetics
The first thing, like any product, is the packaging. Unfortunately, I didn’t like the box it came in with. It felt like a cheap carton. I was surprised when I received the panel. I am not talking about the images or texts of the box (which I think it can also benefit for some minor improvements), but the carton material just felt cheap. I know what you’re thinking; I mentioned that it is a standout and aesthetically pleasing panel, and the panel really is.
But, straight out of the box, the EcoSmart Pro makes a statement with its minimalist design. It's slim, presents an elegant and clean design, that fabric mesh really adds to its beauty and premium feel, and it blends nicely in any modern home's decor. The finish is smooth and sophisticated, and it avoids the bulky, industrial look that plagues so many other portable heaters, case in point, Google the ones at Bunnings.
However, my praise for its beauty comes with a small caveat or three. While the main panel is beautiful with its bright digital display but the not so beautiful control buttons. Why? The touch buttons are drawn on a glossy finish, so if you want to use them, it is hard to see especially if there’s any direct light (see photo). For the elderly, or people with vision problems this may make it harder to operate the panel while using the controls. Personally, I have the lid closed, and just use the app to modify the settings, but perhaps the people at Ausclimate can reconsider the design of the controls and choose different colour.
In addition, the placement of the power cord could also be more elegant, I would think having the cord and the power button on the lower side of the panel easier and may avoid accidental burns. Finally, the feet, I also found them like cheap plastic, and personally don’t like them that much, they slightly detract from the otherwise flawless minimalist aesthetic. Whilst it doesn't impact functionality, but for those obsessed with beautiful design, it’s worth noting.
The Challenge: Conquering the Cold Study
To truly understand this heater's impact, you need to understand the problem it solved. My study has long been the coldest room in the house. Positioned next to a main corridor and featuring a large glass door that leads to the backyard. It completely lacks central heating vents.
Performance: Silent, Persistent Warmth
This is where the EcoSmart Pro truly shines. The unit's 2000W of power is so powerful. I was initially sceptical that this panel could tackle not just the study itself, but also the adjoining corridor it opens into. To my surprise, the heater radiates a consistent warmth that has completely neutralised the cold. It effortlessly raises the temperature of the entire area, and most crucially, keeps my study comfortably warm, the change was so significant.
Perhaps its most remarkable feature is its silence. The heater makes absolutely no noise. There are no whirring fans or clicking elements. For me, this is very important, for a space like a study, where concentration is key.
The on-device control panel and the companion app provide granular control over its operation. You can select from various modes like Comfort, Eco, and Anti-frost, and of course, setting the temperature and power output. I’ve found that even on the lowest power setting (Level 1) and a temperature set at 24C (yes, I get cold easily), the heater is more than sufficient.
The "Smart" in the name
As its name suggests, this is a smart heater. It connects to your WiFi, connect to the app for remote control features, as well as integrating it with Google Home and Amazon Alexa. So, if you leave the house forgetting to turn off the heater, you could do so with one click remotely.
The app is where the heater's full potential is realised. Beyond the basic controls, you can set detailed daily and weekly schedules. For instance, you can program it to start warming the study 30 minutes before you begin your workday and shut off automatically in the evening.
My experience with Google Home has been straightforward. While the integration is quite basic, you could use your voice to set a temperature or turn off the panel heater. You can also create a scene or integrate it with a routine of your convenience.
Final Verdict
The Ausclimate EcoSmart Pro Panel Heater is a win, more like a triumph even. It solved a persistent and frustrating problem in my home (which I have never solved until now), transforming a cold room into a warm workspace.
Its combination of heating power, silence, and genuinely useful smart features makes it a top-tier choice at the perfect price. While the aesthetics of its control panel could be slightly more refined and the power corde placed at a different location, they are minor “issues” for an appliance that gets everything else right.
If you have a stubborn cold spot in your home and value quiet operation, powerful performance, and modern convenience, I cannot recommend it highly enough. Oh, and let’s not forget the generous 7 years warrantee, that can get extended to 10.
The reviews on this heater are generally very positive and I agree mostly with what others are saying, but I found some negative things. I can't be the only one who's come across the 'not so awesome' features. So firstly, after reading the manual I'm still not really sure what the point of Eco or Frost modes are, nor do I think I'll ever use… Read more
'Open Window' mode. It will stay in comfort mode (normal heating) every time I use it.
The plastic feet should have some sort of surface protection on them. They don't have a solid flat bottom and screech across our hard wood floors when moving it, even slightly. If it's been on, you don't want to pick it up to move it because the metal sides can get hot. The heater used to come with castors (according to the box & various online photos) which seems like a much better option. Not sure why they removed them. Another thing I also found a bit strange, was that if you put the feet on this heater and then decide to mount it on the wall at a later date, you have to find a tool to remove the one way screws. Strange to include anti-theft screws, apparently it's for safety but maybe a removal tool should have been included.
The power cord is probably a standard length but it's not very long so it has to sit fairly close to an outlet which means you're limited to where you can place it. I don't have power points in the exact right location to where I want the heater to operate so I need an extension lead. Not ideal.
Great LCD display but the menu buttons to the right of the display are extremely hard to see on the stone grey model (see photos). It seems the charcoal version has much better visuals. I did contact support via the app regarding the 'invisible' menu buttons but never received a response. I thought maybe it was meant to be backlit. I've come to the conclusion that it's just not a great design. The thermometer on this heater isn't accurate. It has a 3 degree discrepancy compared to two other thermometers I compared it to. Not a huge deal but you have to allow for it, that's why I've got it set at 24, I'm trying to get it to heat to 20-21.
In good news, it's extremely quiet. Heat rises from the top of the unit, not so much from the front grille (although that gets hot to touch). It's definitely nice to stand in front of the heater and feel the warmth radiate up. When you need warming up, this is perfect.
I was impressed that the heater is smart home enabled, via app and Alexa/Google especially since it's near impossible to see the controls on the heater itself. However, the app to control the heater is very basic and isn't user friendly or intuitive. The countdown timer works but the weekly scheduler does not. I have tried a lot of trouble shooting with the heater, my phone and our home network and it just doesn't work. Even if it did work, the ability to only schedule on the hour, eg 6-12 not 6.30-11.45 or anywhere inbetween is not convenient at all. The timer allows for any increment you like, so I'm not sure why the scheduler (if it worked) doesn't have the same option. I guess being able to turn it on and off and change the temperature without going to the heater itself is better than nothing.
I connected the heater to Alexa which was promising. Alexa could turn the heater off with voice control but couldn't turn it back on. It also failed to change the temperature and even though she confirmed my voice instructions, the heater did not respond.
So my overall opinion of this heater, is that it heats well, it looks smart (apart from the feet), it has a lot of promise to be a very capable smart appliance but it falls a little short. It's too early to tell if it's as energy efficient as claimed and I definitely wouldn't buy the stone grey model unless they fix the menu button problem. Considering it purely as a heater and nothing else, it is a great winter appliance.
- +2
A great heater with a modern appearance, portable or wall-mounted (your choice) with exceptional heat output via an app or manually controlled, and which has been approved as a 'Sensitive Choice' by the National Asthma Council Australia and carries the Blue Butterfly sticker. Download the app from AusClimate website or Google Play and connect… Read more
via 2.4ghz via your smart phone, too easy!
Warranty extension to 10 years (if registered online) is a welcome incentive for prospective purchasers, however the normal warranty period is 7 yrs, which is still great and indicates that AusClimate have faith in their product.
The heater is lightweight (5.36Kg as per website) if you need to carry it upstairs (for example), otherwise moving from room to room is easy and simple, thanks to the wheels.
When checking the website pre-delivery, it was noticed this heater didn't have wheels, but when removing it from the packaging, hey presto!...it did in fact have wheels, a pleasant surprise, and imho, necessary (unless you wall mount the heater) and speaking of wall mounting, a kit for this purpose is included along with simple instructions. The dimensions are 810mm(w) x 170mm(d) x 480mm(h) so it is quite compact and perfect for rooms up to 30m².
The owners manual appears to have been written for a different model, as some comments don't apply to this model heater, while others do. However, you can download it from the AusClimate website and keep an electronic copy on your device, saves having paper copies lying around.
Deducted one star because the touch control panel is not illuminated and there is no LED to indicate the heater is switched on, much easier if you use the app or have other lighting available. Only mentioned in case it might be a problem for some people in differing circumstances.
Overall though, this is a fantastic heater with great output, totally quiet and heats a large room quickly, have to say it's a winner in this house and would recommend it to anyone considering a new heater, you won't be disappointed.
I LOVED this heater. It chucks out a great amount of heat to heat a medium/large lounge room with no problem. Combined with the air purifier also in the room, the room heats quickly and nicely. It’s silent, which is both a pro (it is silent) and a con (you need something else in the room to aid air circulation). The quality of this machine is… Read more
amazing. It’s not going to break any time soon.
The materials of this machine feel premium and are what I would expect for the price range.
We have this set on wheels and wheel it into the middle of the room when using it, however can easily see how wall mounting it (with the wall mount and screws included) would be handy.
The screen on the heater gives you a lot of options, temperature settings, heat output settings, modes etc. I generally just leave it on auto and let it do its thang. I really like that there are 5 levels of heat output and auto automatically dials it up and down as the room temperature changes.
It is a very comprehensive screen, and once set, I can’t see the average person changing many of these settings, but it is good to have them there for customisability.
The only thing I don’t like about this heater is issing the Ausclimate app doesn’t give you access to voice controls or more advanced features like the Tuya app does. I no longer use the Ausclimate app, switching to the Tuya app so I can use Siri Shortcuts (not included with the Ausclimate app), so we can control the heater from HomePods.
Summary, we love it. Would purchase in a heartbeat. Considering purchasing another one (or few).
Bought this from the good guys read the reviews, not sure what's going on there. This heater is useless couldn't heat a small room had to go back to the old gas heater. I do not recommend this heater. Show details
Find out how Ausclimate EcoSmart Pro Panel Heater 2000W compares to other Electric Heaters
Know better, choose better.
With its slim profile, and elegant understated tones which should complement any décor, the Ausclimate ACPH910 EcoSmart Pro 2000-watt panel heater could just be your ideal companion, in any small to medium-sized room during chilly winter nights!… Read more
What’s more, you could confidently stay tucked up in that cosy room for up to 10 years, thanks to Ausclimate’s generous extended warranty offer.
UNBOXING AND SETTING UP
The first thing you’ll notice is that this heater is solidly built with a full metal body - no cheap plastic here, and this no doubt plays a role in that fabulous warranty.
Gaily ignoring the big red “Read Instructions First” sticker, I threw caution to the chilly winter wind and had it all unboxed, feet screwed on, and warming up the room within five minutes flat! And that’s the way it should be - easy.
Just as well, too, as those instructions are not really much help, and the icons depicting the touch controls are miniscule, making them hard to follow.
The instructions on downloading and installing the Ausclimate mobile app are easy enough to follow. But the QR code that’s printed in the instruction manual (to pair the heater to the app) did not work, resulting in the website message “The QR code campaign has been disable for some reason” - and the printed instructions for manual pairing mode appear to be for a different heater.
Nevertheless, I have enough experience with pairing smart devices to be able to work it out for myself – but if you don’t, you may need to hire a local teenager for the job :-)
USAGE
This is a ‘smart device’, and you’ll definitely need to use the Ausclimate app to make best use of it. And for voice control, you can also connect it to Google Home or Amazon Alexa, so you can say things like “Heater On”, “Set the heater to 23 degrees”, “Turn the heater off in 30 minutes”, etc.
The reason I say you’ll need to use the app or voice control is because the touch controls on the heater are pretty useless – at least on the grey version. It has a very bright, coloured LED screen, but that is informational only (current mode and temp setting). But the buttons are tiny, they are not tactile, they are not illuminated, and they are printed so faintly that you can barely see them even in bright light, let alone in the dim light of chilly winter nights.
I noticed from the pictures on the Ausclimate website at https://ausclimate.com.au/products/ecosmart-pro-2000w-panel-heater that this doesn’t appear to be an issue with the black version of this heater - so my advice would be to get the black one, not the grey one! See my pictures for comparison of my grey heater’s control panel compared side by side with the picture of the black one from the website.
EFFECTIVENESS
This 2000-watt model is advertised as being suitable for rooms of up to 30 square metres. I first tested it in my bedroom which is 16 square metres. Because it doesn't incorporate a fan, this is not a real fast heater. I could feel the room starting to get warmer within about 10 minutes, but if you really want the room to be warm before going to bed, stick it on half an hour before.
The second test was in an open plan living area of 37 square metres – which is considerably larger than the 30 square metres it’s advertised as being designed for. Unsurprisingly, it was totally ineffective – no stars lost for this though, of course. It was still really nice to stand close to, but no heat made it out into the room itself. However, I can’t help feeling that even a 30 square metre room (which is actually quite large) would be pushing the limits for this unit, and in my opinion this is due to its lack of an incorporated fan. Granted, not too many panel heaters incorporate a fan, but there are some which do. A small internal fan would really help to get the heat out into those bigger rooms – though it would add a moving part to the design, which would likely mean they’d no longer be able to offer that amazing warranty.
MODES, MODES and MORE MODES!
If you’re looking to understand what all its various modes and settings actually do, be prepared to spend some time experimenting, because the manual is vague and sparse – so... I’ve taken the time to decode all the various settings!
OPERATING MODES
"Comfort Mode" is your main heating mode. You set the desired room temperature (10–35°C), and the heater turns on/off to maintain that temperature. This is the only mode where you can directly select a temperature.
"Eco Mode" saves power by lowering the ’Comfort’ temperature by 3 to 7 degrees (which you can choose in the Ausclimate app). Useful for background warmth.
"Anti-Frost Mode" keeps the room from freezing, maintaining a very low temperature of between 3 to 7 degrees, which again you can set in the app. Useful for unoccupied areas or overnight use in garages, for example.
POWER MODES
"Custom" power mode means you can manually choose from 5 power levels using the arrow buttons or the Ausclimate app. These likely correspond to different wattage outputs (eg. 20% to 100%). Handy if you want to limit power use manually.
"Auto" power mode dynamically adjusts power usage based on the room temperature. The further the room is from your set Comfort temperature, the more power it uses. As it gets closer, it scales back. The manual calls this “inversely controlled”, which is meaningless without context – but it’s basically an efficient, automatic mode.
OPEN WINDOW DETECTION
This is a clever energy-saving feature that detects sudden temperature drops – like when some silly person opens a window!
If the room temp drops by 5°C or more in 10 minutes, the heater switches to Anti-Frost mode.
If it keeps dropping over the next 10–30 minutes, the unit shuts off completely.
If the room subsequently warms up by 2°C, it resumes your previous heating mode.
A good feature in theory, but not well explained in the manual.
COMPREHENSIVE TIMERS
The heater really shines here, as it has extremely comprehensive timer controls – both basic and advanced – plus you also have some simple voice-control timer options as well.
Basic timer control comprises a simple countdown timer before the heater will shut down. You can set this on the heater itself or via the app – but for some reason you cannot use this to turn the heater on – only for turning it off.
You can, however, use Google/Alexa voice control to turn the heater on or off, eg. “Hey Google, turn the heater on in 30 minutes.” I really love this, as it’s so much easier!
Plus, you also have the option of a full weekly scheduler function, only available via the app. I’m not sure why one would need this, but just in case you do, it’s possible to set individual temperatures for every hour of every day – that’s 168 individual timer & heat settings! And what’s more, the interface to do this in the app is amazingly simple and nicely colour-coded.
OKAY, SO WHAT ARE THE MAIN 'PROS'?
Quiet and effective heating, at least in small to medium sized rooms.
Love having a smart heater that can be controlled by voice command! (Although bear in mind, I found that voice control only provides rudimentary control – on, off, temperature, basic timer – it was unreliable for more complex things like changing modes).
Amazing 7-year warranty, extendable to 10 years by online registration.
Amazing timer functionality.
Sleek, modern appearance.
Flexible wall-mount or freestanding use.
Good range of power options (though poorly explained in manual).
Open Window feature is a thoughtful touch.
AND THE 'CONS'?
In my opinion (and not everyone will agree) the biggest con is the lack of small a fan, which I believe would aid dispersal of the heat much more quickly, especially in large rooms. As it is, it’s totally reliant on convection. Of course a fan is a moving part, which is then subject to wear & tear – and Ausclimate is no doubt able to offer such an impressive warranty because there are no moving parts to wear out.
Unergonomic control panel - at least on the grey model, though not on the black model (see my comparison photos). This may not be an issue for you if you are happy to use the app instead.
No handles, so a little tricky to move from room to room when hot – it can be done – just very carefully.
Manual is poorly written and lacks clear explanations.
CONCLUSIONS
Overall, a good-quality panel heater that works well once you figure it out. But Ausclimate really needs to improve the manual – it's written for boffins who already understand the features, rather than regular users who don’t want to spend time figuring out how their heater works.
I love it, but it’s a case of horses for courses with heaters: if your prime consideration is sheer heating capacity (or bang for your buck) then without a fan, this may not be the heater for you, as any cheap fan heater would heat up a room more quickly.
But what it lacks in punch, it gains in other areas: with control via both app and voice, I love not having to get up off the couch to turn it on & off, up & down, etc. It’s undeniably stylish. And it comes with up to ten times the warranty you’ll get with that cheap fan heater!
Follow-up · CHILD LOCK UPDATE With regard to engaging/disengaging the child lock, it couldn't be simpler via voice control... simply tell your smart device, eg "Hey Google, engage the child lock on the heater". And to turn it off, eg "Disengage child lock on heater". SAFETY NOTE: if your child is of an age or ability that they can copy what you've just said, then they will of course be easily able to disengage the child lock themselves via voice control!
I finally got around to testing out the Ausclimate EcoSmart Pro 2000W Panel Heater in that sleek charcoal color, and let me tell you it’s quickly become my new best mate this winter. Here’s the lowdown, straight from my living room. The Hedgehog Heating Element is no joke. It’s not going to snuggle up to you or waddle across your floor (sadly!),… Read more
but it does kick out heat fast. My room was toasty in no time no more waiting around, shivering like I’m camping in the Arctic. It’s like a warm hug for your whole room.
I was a bit skeptical about the whole smart home thing, but it’s actually pretty cool. I’ve got it hooked up to Alexa, and now I can just yell, “Alexa, turn on the heater!” no getting off the couch. Plus, the app is super handy for setting timers and keeping tabs on energy use. Definitely a win for anyone who’s way too comfy to move.
One of the best things? It’s super quiet. I’ve had heaters in the past that sounded like they were about to blast off to the moon. Not this one. It’s whisper quiet even when it’s cranking out serious heat. I can still hear my TV or music perfectly, which is great because I’m not about to give up my cozy Netflix nights.
I’m genuinely impressed with how sleek it looks no clunky, ugly heater vibes here. The charcoal finish blends in perfectly with my decor, and I love that I can either wall-mount it or just have it free-standing. It’s like it’s always been part of the room, not just some random appliance I shoved in the corner.
I was worried that a 2000W heater would be a power-hungry monster, but honestly, it’s pretty smart about how it uses energy. The inverter technology means it doesn’t just blast away at full power forever it adjusts to keep things warm and cozy without nuking my power bill. A little peace of mind, and a lot of cozy.
After giving this heater a real run for its money, I can honestly say it’s a keeper. It heats up fast, looks good, and doesn’t drone on like an old vacuum. It’s made winter way more bearable for me especially on those days I’m basically living in my dressing gown.
Here’s my personal pros: - Heats up super quick = no more frozen toes - Can control it with my voice or phone (so good for lazy days) - Whisper quiet = no drama - Looks good enough to show off - Doesn’t guzzle power like a monster
And the cons (but not deal breakers!): - I’m now spoiled and can’t go back to cheap heaters - Still no cuddly hedgehog to snuggle, but I guess that’s okay
If you’re sick of freezing and want a heater that actually gets you (or at least gets your need to stay toasty), this one’s definitely worth a look. Warmth without the fuss exactly what winter called for!
- +7
Context: Family of 4, we live in a spacious brick-vaneer home, tiled flooring with 2.7m high ceilings, so it gets quite cold at night. We wanted something that looked minimalistic, and was reliable, safe for young kids and easy-to-use to keep us… Read more
cosy this winter. Here's the breakdown after 7 consecutive days of use:
⭐️Pros
Quick Warm-Up – You’ll start feeling the heat within 20 seconds. Great for those cold morning starts or after-school warm-ups.
Stylish Design – Minimalist and modern, it blends well with our scandi décor.
Room-Ready – It warms a standard bedroom (around 3x4m) in about 10 minutes, making it ideal for bedtime routines.
Lightweight – Easy to move from room to room, especially across hard floors.
Stable Build – It feels solid and not at all wobbly. Quite impressed.
Smartphone Enabled – You can control it from your phone (although we didn’t test this- honestly, we prefer using the controls directly on the unit).
Child Lock – There's a safety lock mode —very helpful if your kids have curious fingers.
Timer Function – Super handy for busy families: set it for a number of hours and minutes, and it’ll turn off on its own. Works well and never failed. Great peace of mind when juggling bedtime and everything else.
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Cons
Hot to touch – The metal parts get hot, so don’t move it around once it’s on. You can move it by holding the sides, but a little kid might not know this. Best to set it up where you want it before turning it on.
Touch Buttons – The flat control panel isn’t super responsive, but it does beep so you know it's registering.
No Button Backlight – At night, the buttons are hard to see, so you'll probably need to flick a light on to adjust settings.
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Conclusion: This heater strikes a great balance between design, performance, and family safety. It’s not perfect (what is?), but for a family home, it's a solid and stylish choice—especially if you’re after something fast-acting and fuss-free. Just set it, forget it, and enjoy the toasty warmth.
Follow-up · - I haven't used the smart feature - fabric surface easy to clean, damp cloth wipe. Noise is barely noticeable.
I have gone through many heaters over the years. Fan heater, column heater, reverse cycle air conditioning, central gas heating. When I don't need to heat up the whole house, I always prefer a smaller unit. Therefore, recently I acquired one of this little gem - the AusClimate EcoSmart Pro 2000W panel heater. Good - If you love music, this… Read more
heater is a must! It makes no noise whatsoever. I absolutely love it! Even my old column heater's timer makes some noise and little desk clock makes tiny chick-chick noise. This panel heater is quiet. Divine!
- If you have a small space or love your space, this is a must because it has a small foot print. It can be hung on the wall if you have heat resistant wall. Otherwise, it comes with feet that can be attached so it can standup on it own, combined with its light weight, it can be move around easily!
- If you love smart devices, this unit can be app control and supports Google Home and Amazon Alexa, although temperature shows up in Fahrenheit in Google Home. I have not been able to change it to celsius. Alexa and app don’t have this problem. Given how unintrusive it is (cf Dyson Hot and Cool), I forgot about it when I left my house. No worries, I can access it anywhere in the world via app or Google Home / Alexa. Fantastic! As a smart device, it can be temperature controlled, proximity controlled via Google Home / Alexa and you can be creative with IFTTT. The potential is limitless.
Neutral
- Not sure if I need Open Window and Anti-Frost modes. I always keep my unit in Auto mode. There is Custom control and Child Lock that maybe useful.
- Heater feet appear to take castors and I have seen pics with them, but this feature doesn’t appear to exist anymore. However, the heater is very light and most certainly does not need them. That said, I prefer the feet to be flat perhaps with rubber surface protector.
Bad
- Touch sensitive buttons ie non-tactile buttons in the control panel are difficult to read at least with StoneGrey version unless there is good light hitting the control panel. I fixed this by applying labels on the buttons. Anyway, I control the unit via Google Home / Alexa or otherwise using app. I don't touch or look at the unit.
- It does not come with lots of beautiful boxes like Dyson and Apple do. It is protected by what looks like egg cartons. Functional and minimalistic. Honestly, I am glad no money is wasted on packaging which is now in the trash because there is no way I am returning this unit!
- I read the menu back to back. After all, it is a heating unit. Good idea to read the safety warnings and cleaning instructions. There is QR code in the manual for additional help but that doesn’t seem to work.
- When registering the product with AusClimate, if you do not accept marketing emails and click submit. There is no way to choose to accept marketing email and resubmit. Need to start the registration process again. This is at least my experience with the Safari web browser on macbook. However, this is a must do because you get 3 additional years of warranty. This unit comes 7 years warranty. Adding additional 3 years makes 10 years warranty. 10 years! Nice!
I give this heater 4 star out of 5 only because the control panel's touch buttons should be much easier to read (despite I don't need to use them at all). Otherwise, it would have been a solid 5/5. Perhaps the black unit would not have this issue. Absolutely love the fact that it is light and totally quiet. I love listening to music, not using headphones, but good old proper speakers. Love this panel heater! If it were hard to move around, I would get more units!
Super sexy and sleek heater. It heats up the space promptly (I have it in the lounge room and move to my bedroom as well). I live in the northern NSW and feel cold in the winter here, it gets down to about 10 degrees overnight at times. It is completely silent when on! This can be deceiving as it actually emits a lot of heat. Show details
This heater is amazing. It is eco friendly and heats up our living room really fast! We've had it running for a couple hours a day for the past week- and it's been amazing in this cold weather. We had to move our dogs bed closer- because he would just lay directly in front of it and hog the heater. The app is really easy to use- and comes in handy… Read more
to quickly switch the heater on and off or to adjust the temperature. I love how lightweight it is and the fact that I can move it from room to room as well. As you can see from the pictures- it’s modern and looks great in the living room. I would highly recommend this heater.
Love this heater – The only issue I could find with this heater was the instructions weren’t very clear with screwing the castors in & I had trouble as I’m not a handy person. But I really love this heater. It’s so toasty & warm heats my small apartment nicely. It was also easy to get going & no stuffing around. I love being able to control it from my phone. It was… Read more · 1
definitely more than I wanted to spend but I think the price tags worth it. It’s like it gives off quality heat! Also love the soft, fabric like surface too. This heater’s a winner for me
Prices
Ausclimate 2000W Ec0Smart Pro Large Panel Heater - Stone Grey
$304- $304
Ausclimate EcoSmart Pro Medium 2000W Panel Heater Charcoal Black ACPH915 - FREE Delivery & Price Match*
$414- $499
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Have decided to cut our loss and get rid of both of these heaters. Wall mounted they heat the wall.… Read more