Aussie Chemist
Verified15 reviews
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Repeat buyer here. Thank you My Aussie chemist. Always get good deals
I’ve ordered 10 items and received 5. The receipt on the box said it contains 10, but found only 5. Don’t order from this company.
I have just purchased Marcelia soap. It is the best soap to use on sensitive skin. My daughter has eczema and it is the only soap she can use. Very well priced if you buy in bulk. will shop there again.
Been buying wound care supplies for a few months now. Chose Aussie Chemist because their prices for these items are the cheapest I could find online. Although enquires are by email they are answered the next day ( I need to contact them after each order because of my homecare package provider requirements) Twice some goods were out of stock and… Read more
the money was credited back to me as soon as the order was filled, Deliveries are fast' I couldn't ask for anything more from this supplier
Oh, MyAussieChemist, where do I even begin with the absolute delight of my recent purchase? Ordered 3 cartons. Got 2. Apparently, the third carton was just too shy to make the journey. One of the two that did show up looked like it had been personally curb-stomped by Australia Post—cups inside exploded, box soaked in whatever used to be sealed. … Read more
Truly, a masterclass in packaging and delivery! I emailed with photos, hoping for some kind of acknowledgment. No response. Not even a courtesy “sorry”—just radio silence. I guess you must be so busy crafting these incredible experiences for other lucky customers that you couldn’t find the time to reply. I totally get it—priorities, right?
But here’s the real kicker—they later emailed me asking for a review, offering $10 for my trouble. Because nothing says “we value your feedback” like a bribe after ghosting a complaint. Honestly, if I wanted to be ignored and underpaid, I’d go back to my ex. So, here’s your review, darlings. I hope it’s worth every penny! If you’re looking for broken products, missing items, and the thrill of being completely ignored, MyAussieChemist is your one-stop shop. I’ll be sure to recommend you to all my friends… who love a good gamble with their purchases. Cheers to small businesses who really know how to make a lasting impression!
I bought 2 refills (4 packs) of Clinell Wipes to use with my CPAP machine. These are difficult to find in retail stores so I was very happy to buy them on line. The price was excellent and arrived promptly.
I’ve ordered from this company multiple times now, and every time they failed to send an item that was clearly listed in stock at the time of purchase. No communication or notice that the items was out of stock. No refund. No update. Just silence. It’s unacceptable to take customer’s money without delivering the product or at least informing… Read more
them. I had to chase them down just to get what I paid for. This kind of service is unprofessional and unreliable.
I won’t be ordering from them again, and I wouldn’t recommend them to anyone.
Terrible company, do not buy from them! – Make an express order on 30/1/25, received an email saying order is on the way on 2/2/25, then no update. Tracking saying the item is still with the seller and only the label has been created. No response to emails or numerous messages on the website. Unable to call anyone. Dreadful customer service and beginning to think the site is a scam.… Read more
Waste of money paying extra for the express shipping as the items haven’t come anywhere near an express rate.
Thanks for your feedback Alex. Given that your… Read more (+2 replies)
Terrible customer service – I have not received an order done since 08/01. I have not received an answer to my emails No one answers the chat
Zero customer service (>﹏<) – Ordered on 15Jan. Not follow up, no response, no reply from online chat, no contact number can be reached. Not sure what can I do as my sodium chloride water will be finished soon. Will contact consumer affairs for help.
Finally received an email said ready to ship on 27Jan. It took 12 days to hear from them and didn’t… Read more (+1 reply)
Very slow – Paid for express post but they didn’t give it to the post office for four working days.
Thanks Ash for providing your feedback. We don't… Read more (+2 replies)
Rubbish – Service is Rubbish and they dont follow up on orders should be reported to comsumer affairs
Thanks Shane for your review. We are not sure… Read more
Failure to fulfil purchase – Took my order and my money and failed to oblige by their contractual agreements in doing so. Abysmal customer service, avoid at all costs
Hi Julio, I am terribly sorry you had this… Read more (+2 replies)
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Item not sent – 3 weeks since order. Item not sent. No reply to email.
Hi, Thanks for your review. We checked our… Read more
Do not buy from these people – Got my order wrong which was an honest mistake, however I paid $18 for express delivery, and it took 2 weeks. Then to rectify they sent me what I'd already paid for, plus some useless daily supplement sachets, which expire in 3 weeks, not to mention my products weren't packed properly and boxes arrived shoved in a bag and squashed. Terrible customer service. Disgusted. Nothing "aussie" about this place.
Hi Eleni, Thanks for your feedback. We acknowledge… Read more (+1 reply)
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Hi Ari, Thank you for your feedback, and we’re… Read more