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Chemist Direct

Chemist Direct

3.3 from 121 reviews

Reviews

(60)
(9)
(4)
(3)
(45)
  • Product Quality
    4.6 (58)
  • Return Claim MadeYes (4) · No (60)
  • Shipping
    4.2 (48)
Vivian W.

Vivian W.Sydney, NSW

None reply emails

published

I ordered some products from them over 2 weeks ago. I sent them 2 emails asking where the products are and no reply from them. No email for product checking, do not know when will it be sent; and do not know whether the products available now. Will think to make a compliant to the Department of Fair Trading if they still not reply me in these few days!

Product Quality
Return Claim MadeNo
Lauren

LaurenSydney, NSW

Do not order from this company

published
Return Claim MadeNo
Ella M.

Ella M.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Totally unresponsive and unreliable

published

I ordered some products from them over a week ago. I sent them 2 emails asking where the products are and I got no reply either time. Today I got a notification that the product has been sent. This is not good enough, if a customer asks you where their product is YOU RESPOND! Pathetic service, never again

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Punktats

PunktatsMurray Region, NSW

  • 2 reviews

Profiteering the Convid-19 .

published

This company has turned to profiteering off the Convid-19 . The take your money and do not ship or reply to emails . 3 weeks later and counting. #5000730664. Horrible shopping experience.

Product Quality
Shipping
Anne

AnneMelbourne australia

  • 3 reviews

Avoid at all cost scam

published

I placed an order 10 days ago never arrived no communication I am angry and what a con job and I paid for express post never again they should be charged with
Fraud

Shipping

Lalisse Spottreament

published

Great Product and we got a good outcome. Delivery is fast. The spot treatment is natural so it really is gentle yet effective. I would recommend this product for all teenagers with breakouts.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

lukky

lukkySydney, NSW

Service

published

I have been looking for this liquid calcium for ages. Luckily, i found it on chemis direct website. I really and deeply appreciate the service Chemist direct provided and fast freight

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Dave from the Millerpede

Dave from the MillerpedeSydney Surrounds, NSW

  • 5 reviews

Zori orthopaedic thongs

published

These are extremely comfortable thongs. Chemist Direct have great prices for this product and fast delivery. They're getting a bit hard to find in store so I was happy to find them online.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great

published

It was easy to find my product in the search and it had exactly what I wanted. Great range and quality was fantastic. A lot of cost for shipping to my address

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Horrible delivery experience.

published

8 days past the due date havent had any notification as to what is going on then when i try to find out what has happend, they have sent my parcels back to the warehouse because of a wrong address, didnt, they then confirmed the address with me which was right from the start and started asking if i wanted a refund. I asked for it to be express posted on there behalf as it was there mistake and was told no until i got quite unhappy After a complicated and long phone call and being on hold alot they agreed to send it, lady on the phone had no idea what to do and had to keep asking and talking to other people the whole time. Lets see what happens now.

Shipping
Return Claim MadeNo
Aussiegal

AussiegalSydney

  • 4 reviews

Sugar Cravings Be Gone

published

I do like Blackmores products, but had never tried the Sugar Balance. I ordered this along with a number of other products. You take 1 with each meal, three times a day. Immediately my cravings lessened significantly. It didn't matter if the meal had sugar in it. No reaction there. It is so good that at a Xmas function I didn't go overboard on all the lovely sweet things. Just looked and said "that looks nice".

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review

Awesome Pharmacy.

published

I found what I was looking for easily, as it was a large range. I love my Maseur sandals, had a small issue with them, but it was resolved so easily and timely. Lovely helpful staff.

Product Quality
Shipping
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Rob

RobMetropolitan Adelaide, SA

  • 3 reviews
  • 2 likes
  • Verified customer

The WORST experience. Please AVOID!

published

This was the worst online shopping experience Ive ever had! Although the price was good, the communication was terrible, no email acknowledging my order, no shipping email or tracking number. I paid for express post, was sent standard. Phone calls were to a overseas call centre that would then call the warehouse and they would call you back. Please save yourself the stress and shop elsewhere.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Slow shipping!

published

Ordered 12th Nov 2019 and arrived 9th Dec 2019. When I followed up on two occasions (20th Nov and 28th Nov) I was told they had upgraded their warehouse and this was causing the hold up. They didn't act until I advised I would be following up with NSW Fair Trading.

Shipping
Return Claim MadeNo

so glad i found this site

published

The site is very easy to navigate. They have a wonderful range of products. The prices are competitive and cheaper than other sites. My order arrived promptly. I'll definitely be shopping here again.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Wendy

WendyMetropolitan Adelaide, SA

Always quick and reliable

published

Easy ordering - love the reorder function. Email notifications of order progress is handy. Prices are so much better than in store - saving around 10-50% on items. Will always buy the regulars from here.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

sue

sueMelbourne

  • 4 reviews

Quick deliver

published

Thanks, always quick and easy to order with, easy site to place orders, never had any issues. I order regularly and they are always competitive with their prices and delivery

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Have what i want at good prices

published

The store is easy to use and always has what i need. Checkout is easy and the prices are on point. I have been a repeat shopper for the last couple of years. Will continue to use Chemist Direct into the future

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Mandy

MandyNorth Queensland, QLD

Great product

published

Finding the products I want was easy, and the site easy to use. You always have the products that I need as well which is great.
I like using the online store as you get satisfaction and get your items quite quickly.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

My new go to online chemist

published

I was so happy to find a product that is very difficult to locate, easy transaction and very happy with purchase. I will be using Chemist Direct for my future purchases.

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Bevan

Bevanasked

Price and available of protec 250gm tub delivered to 11 hakea rd boddington western australia off pollard post cod 6390

1 answer
Bent O.
Bent O.

Check their website

barbara

barbaraasked

where are you in sa

1 answer
Fired Up
Fired Up

What prevents you from checking their web site rather than asking the public in a Review site?

Get an answer from our members and Chemist Direct representatives

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