Best Chemists

Based on 10,529 reviews
Pharmacy Online

Pharmacy Online 🏆 2026

4.6 
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Tina Barabas SA 3 posts
 

If you purchase something from Pharmacy Online you had better hope that nothing goes wrong with the order because if it does go wrong, Pharmacy… Read more

Online will do their best to shirk their Australian Consumer Law Responsibilities. Angela the Pharmacist (originally identified herself as Angela/Receptionist) claims to understand their responsibilities but clearly she doesn't have a clue or I would not be writing this NEGATIVE REVIEW!!

Healthylife

Healthylife 🏆 2026

4.7 
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Margarete VIC
 

Placed my first order with healthy life. Very happy as order was delivered within 48 hours

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linda0303 QLD 10 posts
   Verified

I purchased the polyphenol rich Oil. The taste is really pungent, I cannot. Get used to it. I have Four bottles sitting here. They just keep sending more. Impossible company to deal with. Quality excellent,

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Matthew VIC 3 posts
 Published  · Edited   Fair Incentive

Was shocked when the owner offered me free gifts in-store if I uploaded a great review about his chemist to Google seeing as I have a big following. I didn't give him an answer and decided to leave instead.

Jeremy
 

Had to contact them as had not recieved shipping info after 10 days of order. Heard back a day later stating one product was out of stock, so they… Read more

would send remainder of order, and refund difference. Tracking received showing delivery 2 weeks after order placed. Disappointing wait time, and then having to chase up order, rather than a proactive approach from the company is also unexpected. Last order here sorry.

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Iggi R.
   Verified

Fast shipping and authentic Lancôme skincare. I’ll definitely buy from you again in the future.

CEN4UK

CEN4UK

5.0 
William
 

Strong, smooth, and reliable. Quick response from the customer service. Many thank!

Vanessa NSW
 

Fantastic, I looked everywhere for this particular brand and style of tea I love - Higher living cocoa and chilli tea. This store had it in stock. I… Read more

was dubious because it didn't look like I could get it anywhere else, but I took a punt and I was so pleasantly suprised. Tea arrived SOOO quickly and it perfect condition and it was the true product. I'm so happy! Thanks so much.

Lee
 

Easily able to cancel my order and fast communication also

MedCart

MedCart

4.0 
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Cam C. VIC
   Verified

The website is selling artificial/counterfeit Embryolisse products and deliberately makes the return process difficult/impossible (doesn’t accept if… Read more

the product has been opened, which you need to do in order to check the product). In the picture I’ve uploaded, the product on the right hand side is the genuine product, the others are what I purchased from MedCart.

Jim QLD 42 posts
 

Absolutely sensational service from Simon and staff. The product pricing and postage options were excellent and i could not recommend these guys more highly. Customer care was the best I have experienced in a long time.

elizabeth VIC 23 posts
 

They just keep lowering their service and increasing their prices. My advice, watch your credit card as the increase their prices without giving you notice! Best to give this one a big miss.

Mel
 

Do not order from this store – Item not shipped after a few weeks, contacted to cancel order as took too long and no longer needed. Said they would reimburse and still waiting 3 months later, several emails and phone calls yet still not complete.

G. King
 

I’ve ordered Cenforce from this site a couple of times now and it’s been a smooth experience every time. The product works exactly as described –… Read more

really effective and reliable. Shipping was way faster than I expected too. Got my order within a couple of days! Highly recommend if you're after something that actually works and don’t want to wait forever to receive it. Will definitely be back again.

Kylie NSW 6 posts
 

The staff are wonderful. Always willing to help their customers. Sam is a great pharmacist. I wouldn’t go to any other chemist in Sydney. Kylie

Katherine NSW 2 posts
 

The best – Knowledgeable, friendly & open long hours. Scott & his staff give great service

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dom170982 QLD
 

Decent prices, but they don’t deliver on what they promise. I selected express shipping at checkout, assuming it would arrive sooner than standard… Read more

shipping, but my order didn’t arrive until a week after it was shipped via standard mail. Don’t offer express shipping if you can’t meet the delivery timeframe.

Scott 2 posts
 

Easy as to order scripts on the app. Added escript and ordered for delivery straight away.

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Lisa C.
 

Purchased something online and once the confirmation email came through the Unit number was non existent and somehow was automatically removed. … Read more

Trying to get hold of a person from TWC was almost impossible. I would never buy from TWC ever again. No care factor for people and were not willing to assist. The customer service is non existent and they made it my problem. Then told to read the T&C's. Wow thanks for the help TWC. Please cancel my order you are not nice people to deal with and will never purchase from you again.

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Ivy S. SA
 

The Golden Grove Priceline is rude on the 17 of 0ctober I ranged up on saturday to plaxe an order for some medication as a type 2 Diabetic the person… Read more

who was a young new worker answerd the phone I had my phone on loud Speaker I said goodmorning and I said who am I speaking to all I got was hello hello and I said Im having trouble hearing you can you please speak up and the next thing I know the person on the other end of the phone hanged up so I rang back on monday to do the same order again and the head pharmasict Tracy and she spoke very rude to me over the phone saying I was very rude to her employee witch I wasnt so then I then took my prescriptions and got my last medication and went into another pharmacy I dont reconmend who is visiting Adelaide to go to Pricline Golden Grove store the workers and pharmsist and they dont have the Medication that you required

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Sebastian A. NSW 5 posts
 

Always happy with the service and the quality of the products at Cincotta Chemist.

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Glen VIC 2 posts
 

Made an order for two small items. They separated them into two packages and charged me double postage.....and, would not listen when I complained.… Read more

It took them 2 days to get the parcels to Australia Post and, I still haven't received my order. Never buying from them again. I have found alternatives and will use them instead.

fiona WA 11 posts
 

scammers – scammers i placed an order for 2 items placed order monday with express shipping and still no sign of my order says they in cold coast but the phone number is a sydney number they don't return calls causing me a lot of anxiety and stress

Love Your Health Australia
Love Your Health Australia    

Hi Fiona, sorrry to learn your order… Read more

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Stefan Wityk ACT 4 posts
 

Very impressed with the help I recd from Melissa today. Not being able to hear the call properly, kept phasing out, she was still able to fix the problem. Within a few short minutes I received a message that my refund had. Been processed.

Richard VIC 10 posts
 

I bought tumeric on line from Tasmania without realising Michaels were in Perth. They are cost effective, fast in delivery and packaging ensured safe and undamaged delivery. Fabulous service. Best price in Australia at the time. Thank you.

AusMeds

AusMeds

3.3 
Otis john VIC 2 posts
 

Fast delivery – Competitive, fast delivery, obtained a product that I get not get elsewhere

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Ashley O QLD
   Verified

I had a wonderful experience with the customer service representative I needed to contact to amend delivery details (my own fault!). The lady who… Read more

answered my call was genuinely caring, and listened to my issues (why I needed what I had ordered) patiently and without judgement- showing me courtesy and kindness above and beyond what is expected. I had my order within 24 hours and absolutely no issues with the product. Wonderful customer service in my experience. Thank you

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Gleep NSW 49 posts
 

I have been unable to order the same medicine for different family members, each with their own prescription. Patient profiles are available, but the… Read more

one-supply limit and how it applies to separate patients are unclear.

I hold a PBS Safety Net concession card, so I entered its details and selected “Safety Net”. The website accepted my order, then cancelled it. Only after I phoned did a pharmacist explain that I needed to select “concession” instead.

The website should explain the pricing categories at the point of ordering and make family prescriptions workable. Instead, I had to telephone to understand why my order was cancelled and start again.

Sus
 

Ask for refund after they can not deliver items you order – Every time i sent an email, 2 minutes later a response. After I ask pls cancel order no response for 3 hours, then sorry we have already posted it. Sorry really poor customer service. Use another store

marcnz SA 17 posts
   Verified

Wrong product advertisement - Alka-Seltzer. Not displaying ingredients content of the products – I have a need for Alka-Seltzer tablets once in a while when I over eat and have heart-burn or indigestion. I have always used Alka-Seltzer for this.… Read more

Recently I tried to buy some and all the ones I found were just having 324g Aspirin as ingredient and most of the advertised products online claimed the product is for headache, body aches and pains. Not what I am after. Then while searching, I found the Mail Order Pharmacy site, where their advertised product says: "For fast and effective relief of headache with upset stomach, particularly due to too much to eat or drink.Also recommended for body aches and pain and neuralgia.For simple sore throat use as a gargle …" The category this product is classfied under is: "Category: Ant Acids & Heart Burn". What I received is the Alka-Seltzer "Aspirin" version, not what should be for antacid and heart-burn as found on Amazon: "Alka-Seltzer Heartburn Relief Extra Strength Effervescent Tablets, 4-in-1 Relief from Heartburn, Sour Stomach, Acid Indigestion, and Upset Stomach, Dissolvable Antacid, 24 ct"... I called the "Mail Order Pharmacy" and had to argue with two people there trying to ask me to pay for the return of this product. Finally the last person on the phone agreed to send me a free return envelope. I asked that they correct their web page advertisement and the person hung up the phone on me. Not professional and definitely cheaters. I am an unhappy customer and the two persons on the phone where not apologetic and were not even attempting to offer a satisfactory solution until I held my ground telling them their advertisement is misleading, forcing them to visit the web page of the product I purchased and see that it is wrong. They did not even aknowledged the page is wrong. They just agreed to send me a paid return envelope! No sorry, no thank you for letting them know there is an issue. How can such company still be in business? Be absolutely sure to order the exact product from these people. Their site does not provide the detailed ingredients contained in their products. I would have never order this if they had listed "Aspirin" as only ingredient! Very cheeeky and not trust worthy!