Best Chemists

1 star as they'd rather be greedy and choose to work with Courier Please to save money, as a result I never received my order.

Great express delivery of my order but today the packer forgot to tape down the shampoo bottles and shampoo spilled out of one bottle. Luckily only… Read more

on the box itself and not the other goods. This is not normally the case. Sad to see you're not stocking Nfc.co toothbrushes anymore.

I purchased the polyphenol rich Oil. The taste is really pungent, I cannot. Get used to it. I have Four bottles sitting here. They just keep sending more. Impossible company to deal with. Quality excellent,

Large purchase was ordered and packaging was disgraceful. All items loosely packed with 3 pieces of bubble wrap chucked in. All the heavy items were… Read more

thrown about during transit, breaking and leaking onto other items. Other items were crushed during transit because of it. Zero help from chemist direct. Zero response except an automatic response requesting evidence which had already been sent through to them. Case was closed.

Amazing quick service. Product was at my door within days of ordering. I’ll definitely be using them again.

Lightning fast delivery. Order as described. Won't hesitate to buy from these guys again!

Says shipping free over $160. However, when got to checkout and buying more than that, charged $29 to deliver to metro Melbourne. If they were straight up on the home page, I wouldn't have bothered starting the order.

Fantastic, I looked everywhere for this particular brand and style of tea I love - Higher living cocoa and chilli tea. This store had it in stock. I… Read more

was dubious because it didn't look like I could get it anywhere else, but I took a punt and I was so pleasantly suprised. Tea arrived SOOO quickly and it perfect condition and it was the true product. I'm so happy! Thanks so much.

Strong, smooth, and reliable. Quick response from the customer service. Many thank!

I have nerve damage to both of my arms and take a opioid pain medication. I had been quite sick for several days (not related) and unable to get to a… Read more

pharmacy myself, so I thought I would just stay home and get it delivered.

I was completely out of this medication and driving hurts my arms so I didn't blink at the increased cost of it. I was paying for the service mostly, right? I have used Chemist2U one time previously with no issues, so I was not expecting any this time. I had a brand new eScript from my doctor with 2 supplies on it.

I submitted the order, and as expected a while later I got a new eScript token with 1 supply. Perfect. Then. I get a message from Chemist2U they are cancelling my order and delivery because my script has already been dispensed. A refund is being processed.

Trying to get hold of customer service is an actual nightmare. I was kicked out of 2 chat attempts on my mobile while in the line for a human, the only other option was email and there is no phone contact. I desperately needed to speak to someone, email was not an option so I logged in on my computer.

My medication is tightly controlled and regulated, not to mention my doctor monitors use quite responsibly. I was quite concerned that this dispensed medication had been pocketed by some unknown person and I would be trying to explain to EVERYONE that although it LOOKS like I just got 20, I actually didn't get them, and trust me bro, you know? That's quite anxiety provoking.

I called one of the two pharmacies I use regularly, just for advice on what to do in this situation, and they confirmed that yes, I had 1 supply on the new token I received after submitting the delivery order, and had been dispensed a supply today, but thankfully they were able to tell me where it had been dispensed from. You would not believe it; it was my other regular pharmacy near my work where I get scripts filled regularly.

I called the second pharmacy and spoke to their pharmacist who was just as confused. She had dispensed my medication and was waiting for Chemist2U to come and collect it for delivery. I am so lucky and grateful I already have a history and consumer relationship with the pharmacy that dispensed it.

I got dressed, drove into the city, paid for CBD parking, walked to the chemist and collected the medication paying Chemist2U pricing (which is $9 more than I would normally pay for this particular one more than double) I didn't mind that when I was paying for the service but I was really annoyed at paying it in these circumstances.

But, when I got home from all that, I finally had a response on the chat 2 mins before I sat back down at the computer to check. An hour from the time I logged into my 3rd chat attempt and had already sorted the whole thing myself.

To be fair, the customer service representative was really professional, empathetic, and helpful. Her name was [Name Removed] and if the company reads this, she is an actual credit to you.

She stated the pharmacy had advised Chemist2U the order had been dispensed somewhere else and they couldn't do it, and that's why the order was cancelled by then and refunded, but I don't believe that's true because they did dispense it and were waiting for the pickup to deliver it to me.

It just wasn't enough because I had already solved the main problem myself, and I knew a refund was being processed automatically when they cancelled my order. There was really nothing to resolve at that point and no help I needed.

I do believe the situation would have been resolved eventually by Chemist2U, had I not been able to and had the means to resolve it for myself, but I certainly wouldn't have had my pain medication tonight, and probably at least most of tomorrow being Saturday? If I even got it before Monday?

I can't post the screenshots, screen recordings and transcript of the chat I have without disclosing personal information. But I do have them.

In full transparency I advised the company I would be leaving appalling reviews everywhere I could for consumer awareness, I would really hope that some kind of process review is undertaken of the way tightly regulated medication is managed or customer support is prioritised.

This was a horribly stressful situation for me when I have been pretty unwell all week and had to rush into the city, sick, in peak hour, pay for parking and pay more than double to resolve the situation before I even had a response from customer support.

The website is selling artificial/counterfeit Embryolisse products and deliberately makes the return process difficult/impossible (doesn’t accept if… Read more

the product has been opened, which you need to do in order to check the product). In the picture I’ve uploaded, the product on the right hand side is the genuine product, the others are what I purchased from MedCart.

Absolutely sensational service from Simon and staff. The product pricing and postage options were excellent and i could not recommend these guys more highly. Customer care was the best I have experienced in a long time.

Do not order from this store – Item not shipped after a few weeks, contacted to cancel order as took too long and no longer needed. Said they would reimburse and still waiting 3 months later, several emails and phone calls yet still not complete.

I’ve ordered Cenforce from this site a couple of times now and it’s been a smooth experience every time. The product works exactly as described –… Read more

really effective and reliable. Shipping was way faster than I expected too. Got my order within a couple of days! Highly recommend if you're after something that actually works and don’t want to wait forever to receive it. Will definitely be back again.

The best – Knowledgeable, friendly & open long hours. Scott & his staff give great service

Excellent service not only we got served under 2 mins we price matched medication. The service was great. Thank you and great work to the team at PHARMACY 4 Less located in BELCONNEN ACT !!!!!

Dear Tahnee, You are a legend! I am so grateful for your time and expertise. You have by far been the most helpful in terms of knowledge in pain management and the most caring specialist I have met, so thank you!

Inverloch . Two older sales associates absolutely abhorrent in their duties.This behaviour is ongoing such a huge let down as99% of the staff are… Read more

fantastic in their roles.These women are the 1% that let this business down, just plain mean and rude.If there was another pharmacy they would have our business. Maybe consult the Leongatha store ,exceptional on all levels .These women could learn …maybe or maybe not.

Priceline upper - shopping fair is for me one of the best and most suited. Pharmacist Stuart and Ahmed, and the pharmacist assistant all know me by… Read more

my first name, always greet meet with a friendly disposition. Stuart went above and beyond when I contracted covid-2. Rung around and found medication and got the pharmacist assistant to bring it too my house while I was self isolating. Verry happy

Postage takes over 2 weeks, buy from overseas, it's cheaper and faster

scammers – scammers i placed an order for 2 items placed order monday with express shipping and still no sign of my order says they in cold coast but the phone number is a sydney number they don't return calls causing me a lot of anxiety and stress

Recently experienced excellent service from Cincotta Chemist in Dickson ACT, which went above and beyond what can reasonably be expected. Left… Read more

purchased goods in store and was contacted to advise that goods remained available for collection. As I have Cincotta Rewards membership, I was able to be traced for contact purposes.

Poor customer service. Been weeks since I purchased and they didnt send until I raised vomllaint with PayPal. Can see why they have low prices, poor company.

Fast delivery – Competitive, fast delivery, obtained a product that I get not get elsewhere

I had a wonderful experience with the customer service representative I needed to contact to amend delivery details (my own fault!). The lady who… Read more

answered my call was genuinely caring, and listened to my issues (why I needed what I had ordered) patiently and without judgement- showing me courtesy and kindness above and beyond what is expected. I had my order within 24 hours and absolutely no issues with the product. Wonderful customer service in my experience. Thank you

Ask for refund after they can not deliver items you order – Every time i sent an email, 2 minutes later a response. After I ask pls cancel order no response for 3 hours, then sorry we have already posted it. Sorry really poor customer service. Use another store

Wrong product advertisement - Alka-Seltzer. Not displaying ingredients content of the products – I have a need for Alka-Seltzer tablets once in a while when I over eat and have heart-burn or indigestion. I have always used Alka-Seltzer for this.… Read more

Recently I tried to buy some and all the ones I found were just having 324g Aspirin as ingredient and most of the advertised products online claimed the product is for headache, body aches and pains. Not what I am after. Then while searching, I found the Mail Order Pharmacy site, where their advertised product says: "For fast and effective relief of headache with upset stomach, particularly due to too much to eat or drink.Also recommended for body aches and pain and neuralgia.For simple sore throat use as a gargle …" The category this product is classfied under is: "Category: Ant Acids & Heart Burn". What I received is the Alka-Seltzer "Aspirin" version, not what should be for antacid and heart-burn as found on Amazon: "Alka-Seltzer Heartburn Relief Extra Strength Effervescent Tablets, 4-in-1 Relief from Heartburn, Sour Stomach, Acid Indigestion, and Upset Stomach, Dissolvable Antacid, 24 ct"... I called the "Mail Order Pharmacy" and had to argue with two people there trying to ask me to pay for the return of this product. Finally the last person on the phone agreed to send me a free return envelope. I asked that they correct their web page advertisement and the person hung up the phone on me. Not professional and definitely cheaters. I am an unhappy customer and the two persons on the phone where not apologetic and were not even attempting to offer a satisfactory solution until I held my ground telling them their advertisement is misleading, forcing them to visit the web page of the product I purchased and see that it is wrong. They did not even aknowledged the page is wrong. They just agreed to send me a paid return envelope! No sorry, no thank you for letting them know there is an issue. How can such company still be in business? Be absolutely sure to order the exact product from these people. Their site does not provide the detailed ingredients contained in their products. I would have never order this if they had listed "Aspirin" as only ingredient! Very cheeeky and not trust worthy!

Very poor service extremely slow. Takes a very long time for them to answer the phone if they manage it at all. Recording states they know the… Read more

customers time is valuable and yet this is the last thing they know. Yes scripts are slightly cheaper but so is the service, and while waiting customers then are more inclined to purchase other items. An obvious strategy.

friendly, helpful staff. Clean and tidy. isles are nice and wide and you're not tripping over boxes or ladders.

SLOW, unreliable. Took 6 weeks to get to Queensland. Absolute joke. Do not recommend.