Best Chemists

I found pharmacy online to be prompt, the website is easy to navigate

Ian went above and beyond to help with my order. Exceptional customer service. Thank you Ian!

I purchased the polyphenol rich Oil. The taste is really pungent, I cannot. Get used to it. I have Four bottles sitting here. They just keep sending more. Impossible company to deal with. Quality excellent,

Terrible delivery. 10 days still waiting. Now I find my parcel at post office. Someone has been home for to uni break also I have a big box at from they could've put it in.n plus had to pay money for delivery. Joke

Amazing quick service. Product was at my door within days of ordering. I’ll definitely be using them again.

Better Value Pharmacy Previously I left a poor review because of poor performance. Things CHANGE and I am glad that I decided to give them another… Read more

go. I ordered a bulk order of Powdered Goat Milk, and received it within a few days (we live in the Rurals). No hassles, and lots of communications. Thank you

Strong, smooth, and reliable. Quick response from the customer service. Many thank!

Fantastic, I looked everywhere for this particular brand and style of tea I love - Higher living cocoa and chilli tea. This store had it in stock. I… Read more

was dubious because it didn't look like I could get it anywhere else, but I took a punt and I was so pleasantly suprised. Tea arrived SOOO quickly and it perfect condition and it was the true product. I'm so happy! Thanks so much.

The website is selling artificial/counterfeit Embryolisse products and deliberately makes the return process difficult/impossible (doesn’t accept if… Read more

the product has been opened, which you need to do in order to check the product). In the picture I’ve uploaded, the product on the right hand side is the genuine product, the others are what I purchased from MedCart.

Slow to send...Think twice before ordering from this business if you want your goods in a reasonable time frame. It seems very little product is… Read more

carried and on shelf and goods are only ordered from suppliers upon receiving customer orders similar to that of drop selling practices. Nothing i ordered was overly special however was informed everything ordered required ordering from suppliers when i enquired what was the status of my order some 4 days after placing it. Have ordered from other health food suppliers and received goods within 3 or 4 days of ordering. The businesses website lists positive feedback only.

website is terrible, i selected click and collect and it submitted it as delivery but it wasntr until the next day so it was too late for me as i had… Read more

run out of medication and i take it daily. i tried to cancel the order and it said i had to do it on live chat. a bot asked for my info, then i waited and then the session canceled on me. still haven't been able to cancel my order

Absolutely sensational service from Simon and staff. The product pricing and postage options were excellent and i could not recommend these guys more highly. Customer care was the best I have experienced in a long time.

Do not order from this store – Item not shipped after a few weeks, contacted to cancel order as took too long and no longer needed. Said they would reimburse and still waiting 3 months later, several emails and phone calls yet still not complete.

I’ve ordered Cenforce from this site a couple of times now and it’s been a smooth experience every time. The product works exactly as described –… Read more

really effective and reliable. Shipping was way faster than I expected too. Got my order within a couple of days! Highly recommend if you're after something that actually works and don’t want to wait forever to receive it. Will definitely be back again.

Helpful and friendly staff know the product's well. Fair prices too.

The best – Knowledgeable, friendly & open long hours. Scott & his staff give great service

Easy as to order scripts on the app. Added escript and ordered for delivery straight away.

Excellent customer service:) I had to have my BP taken and I couldn't ever have experienced such wonderful and caring help!

I’ve been going to Priceline Hornsby for years, and it’s about time I recognised them for the great job they do. The pharmacists are very… Read more

professional, very knowledgeable, and always happy to help with anything. Just yesterday I went in to ask about a cholesterol medication I am on, but had run out and wouldn’t be able to get a script until Monday when my doctor was available, the pharmacist was lovely, looked up that it was my regular medication and was happy to cover me until I got my script. It’s great to have local pharmacy that you know will look after you.

Made an order for two small items. They separated them into two packages and charged me double postage.....and, would not listen when I complained.… Read more

It took them 2 days to get the parcels to Australia Post and, I still haven't received my order. Never buying from them again. I have found alternatives and will use them instead.

After multiple emails and repeated follow-ups, they eventually issued only a partial refund. They refunded the $14.88 cost of the incorrectly… Read more

supplied item but refused to refund the $11.88 delivery fee, meaning I am still financially out of pocket because of their mistake. I paid for delivery expecting to receive the product I actually ordered. Instead, they sent the wrong size, which is completely unusable for my child, and I am still expected to absorb the delivery cost. To make matters worse, they then told me that because I had opened the product to try it on my child, it was no longer resalable and that I could simply discard it. How exactly was I supposed to discover that they had sent the wrong size without opening and trying the product? The error was entirely theirs, yet the inconvenience, repeated follow-ups and part of the financial cost have been left with the customer. A refund of the item itself does not make this good customer service. Extremely disappointing handling of a very simple issue. Based on this experience, I would not purchase from Discount Chemist again.

scammers – scammers i placed an order for 2 items placed order monday with express shipping and still no sign of my order says they in cold coast but the phone number is a sydney number they don't return calls causing me a lot of anxiety and stress

Recently experienced excellent service from Cincotta Chemist in Dickson ACT, which went above and beyond what can reasonably be expected. Left… Read more

purchased goods in store and was contacted to advise that goods remained available for collection. As I have Cincotta Rewards membership, I was able to be traced for contact purposes.

1) Promised 48hour dispatch - it took 2 weeks 2) I specifically put delivery instructions on the package saying DO NOT LEAVE UNATTENDED OR IT WILL BE… Read more

STOLEN - they left it in full sight as the delivery details said "leave in a safe space". 3) I was promised it would be dispatched on day 4 - it was sent out on day 15 AND it was wrong, cutting me short on the stock I ordered. 4) I was promised a refund on postage - never arrived and they won't answer me but it's hardly compensation for mucking this up so badly. 5) Customer service kept saying it would be expedited and they would contact me to confirm steps were taken - it wasn't and they didnt. 6) I asked for express post given due to the ridiculous wait - it wasn't sent as express.

Fast delivery – Competitive, fast delivery, obtained a product that I get not get elsewhere

I had a wonderful experience with the customer service representative I needed to contact to amend delivery details (my own fault!). The lady who… Read more

answered my call was genuinely caring, and listened to my issues (why I needed what I had ordered) patiently and without judgement- showing me courtesy and kindness above and beyond what is expected. I had my order within 24 hours and absolutely no issues with the product. Wonderful customer service in my experience. Thank you

easy transaction and quick delivery to Victoria. Great service Thank you.

Ask for refund after they can not deliver items you order – Every time i sent an email, 2 minutes later a response. After I ask pls cancel order no response for 3 hours, then sorry we have already posted it. Sorry really poor customer service. Use another store

Wrong product advertisement - Alka-Seltzer. Not displaying ingredients content of the products – I have a need for Alka-Seltzer tablets once in a while when I over eat and have heart-burn or indigestion. I have always used Alka-Seltzer for this.… Read more

Recently I tried to buy some and all the ones I found were just having 324g Aspirin as ingredient and most of the advertised products online claimed the product is for headache, body aches and pains. Not what I am after. Then while searching, I found the Mail Order Pharmacy site, where their advertised product says: "For fast and effective relief of headache with upset stomach, particularly due to too much to eat or drink.Also recommended for body aches and pain and neuralgia.For simple sore throat use as a gargle …" The category this product is classfied under is: "Category: Ant Acids & Heart Burn". What I received is the Alka-Seltzer "Aspirin" version, not what should be for antacid and heart-burn as found on Amazon: "Alka-Seltzer Heartburn Relief Extra Strength Effervescent Tablets, 4-in-1 Relief from Heartburn, Sour Stomach, Acid Indigestion, and Upset Stomach, Dissolvable Antacid, 24 ct"... I called the "Mail Order Pharmacy" and had to argue with two people there trying to ask me to pay for the return of this product. Finally the last person on the phone agreed to send me a free return envelope. I asked that they correct their web page advertisement and the person hung up the phone on me. Not professional and definitely cheaters. I am an unhappy customer and the two persons on the phone where not apologetic and were not even attempting to offer a satisfactory solution until I held my ground telling them their advertisement is misleading, forcing them to visit the web page of the product I purchased and see that it is wrong. They did not even aknowledged the page is wrong. They just agreed to send me a paid return envelope! No sorry, no thank you for letting them know there is an issue. How can such company still be in business? Be absolutely sure to order the exact product from these people. Their site does not provide the detailed ingredients contained in their products. I would have never order this if they had listed "Aspirin" as only ingredient! Very cheeeky and not trust worthy!

I placed an order online for "fast delivery" ($22) which was indeed so fast that I couldn't get home in time to be present for the driver. It wasn't… Read more

until after I'd paid for my order that it was communicated clearly to me that the driver would not leave my delivery at the door, and instead was returned to a nearby store. I was also not contacted in any way to inform me of the return , or how I could go about retrieving my order. Obviously really inconvenient and poor communication on Chemist Warehouse's part.

When I called to find out more, I was told that it fell to me as the customer to be somehow aware of their delivery processes, which I told them was totally unacceptable and that I do not agree. I would then have to either collect it myself or pay for delivery again. Outrageous.

I submitted a complaint (not to the store but the online team) to request my delivery fee be refunded. I was flat out refused. These people do not deserve your money.