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Pharmacy Online
4.0 from 748 reviews

Reviews

4.0

748 reviews
5
(492)
4
(74)
3
(10)
2
(20)
1
(152)
  • Product Quality
    4.8 (339)
  • Return Claim MadeYes (15) · No (346)
  • Shipping
    4.5 (258)
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Timmmmmmmmm

TimmmmmmmmmSydney, NSW

  • Verified customer

Will never order here again

published
Product Quality
Shipping
Return Claim MadeNo
2 comments
Pharmacy Online
Pharmacy OnlinePharmacy Online
Timmmmmmmmm
Timmmmmmmmm

I appreciate your action and response. I know it must be really difficult for you at the moment and I also understand that DHL issues are not your fault so I thank you for the refund. Cheers.

Great choice of products and competitive prices

published

Great choice of baby items I was looking for. Unfortunately not every product from my order was in stock due to Covid situation, however the refund was processed very quickly and the rest of the order was delivered promptly. Will order again.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online

Hi Natalia, Thank you for your review and for placing an order with us. Kind Regards, The PharmacyOnline Team

The reviewer stated that an incentive was offered for this review

Sandy

SandyMid North Coast, NSW

Excellent service

published

I recently went onto the Pharmacy Online’s website. I found the item I was looking for very simply!! The price was competitive, communication was flawless and the perfectly packaged item arrived in a few days time. I would certainly recommend Pharmacy Online to everyone!! Thank you!!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online

Hi Sandy, Great news. Thank you for taking the time to but a positive review up. We look forward to helping you again. Kind Regards, The PharmacyOnline Team

The reviewer stated that an incentive was offered for this review

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Quality product delivered promptly

published

Competitive pricing of quality products. I found it easy to shop from their on-line store. The products were shipped and delivered promptly. I am more than happy with the service.

Product Quality
Return Claim MadeNo
1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online

Hi Harry, Thank you for your kind words. We hope to be able to help you again soon. Kind Regards, The PharmacyOnline Team

The reviewer stated that an incentive was offered for this review

Tracey

TraceyPerth, WA

  • 7 reviews

Worst ONLINE service EVER

published

This is the WORST online pharmacy I have ever encountered I ordered a package in April it is now 20th May no sign of my package!!!! Customer service is dreadful looks like they sent my package to Pluto!!!!!! Absolutely worst online company I have dealt with.

Product Quality
Shipping
4 comments
Pharmacy Online
Pharmacy OnlinePharmacy Online
Tracey
Tracey

That’s rubbish I have ordered previously before Covid and your service has been just as bad!! You don’t even bother to contact your customers and let them know what is happening. Very, very POOR service.

Pharmacy Online
Pharmacy OnlinePharmacy Online

Great place to shop

published

So easy to look for items,always they have stock available..
With variety to select from..
Easy to checkout,and delivery is quick and efficient..
Happy to shop here anytime,will recommend anyone to use this site..thankyou

Product Quality
Shipping
1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online

Hi John, Thank you!! We really appreciate your words especially during these busy times. We look forward to helping you again. Kind Regards The PharmacyOnline Team

The reviewer stated that an incentive was offered for this review

elizabeth.manuain

elizabeth.manuainGreater Melbourne (Inner), VIC

Please do your self a favour and don't use pharmacy online

published

Never use this online company - what a joke. Ordered on the 7th heard nothing re postage - called them today a week later to be told they don't have the product in stock. (Was noted in stock when i ordered) - no email notifications what so ever. So its OK for you to hold my money for a week without advising. I feel if i didn't call they would of kept my money. Dodgy please do your self a favour and don't use pharmacy online.

Return Claim MadeNo
1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online

Don’t waste your time

published
Return Claim MadeNo
1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online
Deb

DebSydney Surrounds, NSW

Dont use this company

published

Dont use this company still waiting for Product i ordered online over a month ago. Terrible customer service you can never contact them by phone they disconnect you while you are on hold. If you go online they issue u with an automated querie ticket number Which they dont reply to. Totally dissatisfied with this store Dont use them. Been a month trying to unsuccessfully contact them. Still no order No refund and no response from company.

1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online
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Eloise Q

Eloise QAU

  • 2 reviews

DO NOT TRUST

published
Product Quality
Shipping
Return Claim MadeNo
1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online
Timelee

TimeleeWheatbelt, WA

  • 3 reviews

Appalling Customer service... don't use them!!!

published

I placed my order on the 11th April and they have only just sent it out today (6th May). Almost a month. I sent an email to the customer service team and never received a reply. I would like a refund for waiting so long... this is just nonsense. The pharmacy industry should be pulling you aside and dealing with you. People need medicine and to take so long to send it out is just plain and simply wrong!!! Not happy!!!

Product Quality
Return Claim MadeNo
2 comments
Pharmacy Online
Pharmacy OnlinePharmacy Online
Timelee
Timelee

Took nearly two weeks before order was even sent out

published

I didn't check reviews, my bad, before ordering because I expect an Australian company would send out orders within a couple of days. Disgusting service. I had to ring up after nearly two weeks to find out where my order was. I will never use this company again. Person on phone sounded like she was one of those foreign call centres, they can't even employ Australian people in an Australian company to look after their business. Terrible service, never again.

Return Claim MadeNo
2 comments
Pharmacy Online
Pharmacy OnlinePharmacy Online
Victoria
Victoria

If I could give zero i would

published
Product Quality
Shipping
Return Claim MadeYes
1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online
Brian W

Brian W

  • 6 reviews
  • 2 likes

A week later order still not dispatched

published

Placed order. A week later no tracking or dispatch confirmation. They sell goods they don't have in stock. Called the 1300 number some asian chick in a call centre blames the Covid19, I said the Wuhan Flu has nothing to do with not packing an order if you have goods in stock. Placed PayPal refund. Use Chemist Warehouse, reputable and quick shippers. I was not paid incentive for this review

Return Claim MadeNo
1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online
  • Verified customer

Never got my $300 worth of product

published

I have sent many emails questioning where my order is, since placed March 27. I placed $300 worth of product. I have not received one reply. I would not recommend this company.

Shipping
Return Claim MadeNo
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Mark M.

Mark M.AU

  • 69 reviews
  • 1 like

Review of the online Pharmacy

published

I have ordered from them a few times and asked to cancel a order I placed online

Item I ordered Fexorelief 180mg Tab X 70 (Generic for TELFAST)

Hasn’t been shipped! Asked to cancel this I will get it in store
I have ordered from them a few times
Thay have shipped most of orders I placed
There is currently a delay with orders due to Covid-19 so don’t order from them
Had to call them no response from them !
Emailed them to cancel order no response as well

Shipping
Return Claim MadeNo
sunshinexox

sunshinexoxNSW, 2264

  • 45 reviews
  • Verified customer

Still waiting

published

Cheap prices and the website says the items are available. No communication from them about my order. One week later, no communication to say they are processing my order. Two weeks later, nothing. I contacted their customer service and are still waiting to hear back from them. I want my products or my money back and I want to speak to a human about my order.

Next time, I will be using a different pharmacy. I didn't receive any money or incentive for this review.

Shipping
Return Claim MadeNo
1 comment
Pharmacy Online
Pharmacy OnlinePharmacy Online
Jules

Jules

  • 2 reviews

Poor Service

published

I placed an order 2 weeks ago. Still waiting for arrival. What has made me angry, is after numerous messages to them, phoning, there has been no communication at all. They were quick enough to take payment. I don't care if there is a delay, I would understand, but being told zilch? Will never use again.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Sally

SallyPeel, WA

  • 3 reviews
  • Verified customer

Excellent Online Pharmacy!

published
Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

  • Verified customer

Not great

published

Order placed 31 March. After getting no updates after one week, I contacted Pharmacy Online via email. A reply did come saying one item is out of stock. A refund was given for this item. I was told that my order could now be processed. 19 April I have no shipping confirmation and no further updates. I have since had to purchase some items elsewhere. I should have cancelled the whole order, methinks. The pandemic is causing delays and difficulties with supply and postage, but Pharmacy Online appear to be struggling more than others. I would not recommend this store.

Shipping
Return Claim MadeNo
Page 1 of 38

Questions & Answers

Magenta S.

Magenta S.asked

Has anyone out there used the online pharmacy green staunt? They have a wide range of prescription medication quite reasonable and they respond to my emails promptly. I'm afraid that they are just trying to get money first then may not hear from them again. He's pushing me to make a payment & im rather desperate, i don't usually buy on line for meds. If anyone has any info on this site id appreciate your thoughts. I can't find ANYTHING on them positive or negative?? Thanks in advance

2 answers
Mark M.
Mark M.

Try chemist warehouse instead

Magenta S.
Magenta S.

I’m actually asking about the On line store called Greenstaunt???! Not called online pharmacy. Chemist warehouse did not have what I need. Thanks though

raquel b

raquel basked

what is the price of methenamine hippurate (hiprex) 1 gram tablets. Also, what are shipping charges to Redlands, CA 9374?

3 answers
raquel b
raquel b

you got the zip code wrong it's 92374.

Bent O.
Bent O.

No I didn’t. It is already on the way.

Fired Up
Fired Up

But YOU typed in the zip code??

John F.

John F.asked

dr gundry products

1 answer
Bent O.
Bent O.

What?

Get an answer from our members and Pharmacy Online representatives

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