AustralianVitamins.com
Verified84 reviews
Still waiting for my express shipping order a week later. Apparently some items only dispatched on Mondays and Tuesdays however not made clear when ordering. Would not recommend.
Terrible experience! Would give these incompetent [Content Removed] [Content Removed] ZERO stars if I could. I was sent several wrong items, instead of them apologising by admitting they got the order all wrong, all I got was terrible manners and a highly inappropriate, extremely condescending, rude, disrespectful attitude. I noticed a very… Read more
arrogant and unapologetic tone from them when communicating with their extremely unprofessional so called customer "service" staff. They behave like a bunch of [Content Removed], acting as if they are doing you a huge favour! Such shocking arrogance!! Stay away from these condescendingly rude, highly arrogant, [Content Removed] with a [Content Removed] [Content Removed] attitude problem!
Positive reviews
Easy returns process – I ordered a brand of magnesium I’ve used before but the manufacturer had changed the flavour and I couldn’t drink it. Australian Vitamins refunded me and even paid the return postage, even though it wasn’t their fault and the product had been opened. I’m very impressed. Show reply
Outstanding Customer Service! – I usually order protein bars from AustralianVitamins, and recently had an incident due to Australia Post not going through the correct protocol to deliver my item. Signature was required, and the driver had signed it himself and there was no package received. I was very frustrated as I had spent quite a lot of money. After a long back and forth… Read more · 1
with Australia Post to no avail, I contacted AustralianVitamins and they promptly refunded my purchase. I am so glad I bought from them!
Great products and SERVICE – Just wanted to say a BIG THANK YOU to Josh who went out of his way to ensure that I received my vitamins ASAP. Thanks again Josh and I will try and remember to order then next time before they run out!! Jacqueline Show reply
Negative reviews
Contact voicemail or email only – It is impossible to speak to directly to someone about your delivery or cancel an order You are directed by phone voicemail to leave a message or reply by email
Replies to email or phone messages – They state in their phone message "to email or leave a message and someone should get back to you that business day", I emailed a week or two ago with an issue, then followed up with another one, no response. So then I decided to talk to someone but (surprise, surprise) no talking, just leave a message. I left two messages, one last week and one… Read more
today, and still no response. Very poor customer service for someone who has been buying their products for years. I will have to find another source.
Not Australian ingredients – Australian with Chinese ingredients in most of the products. They would not disclose country of origin on a lot of their ingredients. This is the same for most vitamin companies claiming to be Australian made their ingredients are Chinese made and then pressed and packaged in Australia. GMP standards as all these companies make claim to are self… Read more
regulated within its own company so it’s biased and does not test for most heavy metals. We need real Australian made vitamins in this country and we need regulation for manufacturers to provide country of origin of ingredients on their labels.
Moses this is very incorrect. How did you… Read more (+2 replies)
Recent reviews
Easy to order, they have great specials, delivery great and great products. When I ordered a box came up on screen offering $10 discount. I signed everything to get $10 off. I didn’t receive my discount code. I had to pay full price. When I got the delivery I sent AV an email regarding my $10 discount code, that I never received it. They sent an… Read more · 1
email less than 24 hrs advising me that they had reimbursed my credit card $10. I know it’s not much but it counts. I was very surprised. Outstanding customer service. Thank You
Perfect Business who are also Environmentally Friendly – Bought 4 Vitamins through this business. They kept in touch throughout the short wait for my vitamins to arrive. Well packaged with biodegradable filling. Contact made again after receiving my vitamins. Recommend this Aussie Vitamin Supplier.
Highly recommend – I am very happy with the range of products, the prices and the fast delivery from AustralianVitamins, I was kept well informed about my order and will keep using AustralianVitamins in the future
No support whatsoever!! – I have placed my first order and wanting to pay for it, so that i can get it posted out ASAP. Tried contacting them via phone 3 times and via email, but unfortunately never got a call back. Extremely disappointed and unfortunately i will not be supporting them. I will get my products elsewhere. SHAME!
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Fast and efficient – I found what I wanted straight away, site was easy to navigate. Ordering was easy, price was great and delivery was received quickly despite COVID-19 restrictions. Received regular updates on product dispatch and delivery. Show reply
Quality Business – I recommend this business, as it provides a wide range of quality products that are competitively priced. When I made an order, it was dispatched quickly, which resulted in it being delivered quickly.
Awesomeness personified (in the form of a business) – Was handed to Australia Post within hours of placing order and received the next business day. Great doing business with! Products are of the highest quality and the cheapest I could find. My go to vitamin store.
Excellent price and fast delivery – I buy peptipro all the time as I go threw 1 a week so price is very important, delivery was fast and website was easy to navigate. I got an email with a tracking number which is great.
Great Service! – I received my product in a timely manner. Even though Australia is dealing with delayed shipments due to the pandemic, the product I ordered arrived in less time than was estimated!
Great prices!!!! – I will do everything possible to only buy fusion vitamins. This store sells them at the best price I have found. Really fast postage times. I got an email with a tracking number within a few hours.
Vitamins – Open and flexible attitude. When stocks are low they emailed me quickly to let me know and offer the refund. I decided to keep the order and not long after it arrived.
The Best Online Store for your health needs – I'm so glad I found The Australian Vitamins website after an exhaustive online search. The service is second to none and the pricing is way below most other competitors either online or in shopping centres. All the products I have purchased have been top quality and always delivered in a timely manner. I will keep coming back over and over again due to the great customer service offered. Keep up the good work.
Curcumin Advance – I love the Curcumin Advance It has helped me with my arthritis and I have even put my son in-law on to them. We can not believe the relief it gives, thank you and the prompt delivery is great. I would highly recommend Australian Vitamins.
Find out how AustralianVitamins.com compares to other Chemists
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My best source for my health – Navigation was easy- excellent website. Can buy all I need here. Fast delivery and well packaged. Trouble free shopping. Phone service is also helpful and pleasant.Quality of products is high.
Great, would recommend – The great service could not be faulted at all, fast to post and packaging was excellent. Loved the free samples too. Quailty of available products was substantial and had agreat range
Tiger nut flour – My order arrived promptly, was very happy with ease of making my purchase .Will definitely shop here again Thank you. Had no trouble finding what I wanted. Impressed with range of products
Fantastic service! – I have shopped at Australian Vitamins for several years and always had great service, quick delivery and quality products at affordable prices. Thanks for your dependable service!!! And ease of finding what I want!!!
Excellent service – Excellent service and very helpful, I rang to see if they stock a hair product that I needed and the person I spoke to was very helpful. They shipped it on the same day and received it the next day. Definetly will buy from them again.
Excellent – Very easy to navigate the online store. Range of products is outstanding and if a product isnt listed they do try hard to supply. Always great quality with long expiry.
Excellent – The stress and anxiety tablets have helped me a lot my headaches have improved and I feel better in myself , I am able to do more and don’t always feel so tired. Some of my friends have noticed a different in me for the better
Disgusting service and shipping – Took over a week to arrive , they didn’t send me any tracking number until I contacted them a week later and of course blamed Australia post... I do a lot of shopping online and never takes over a week to arrive Will never buy again from here
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