1 photo
Aussie Phone Cards

Aussie Phone Cards

2.1 from 14 reviews · View Statistics
See the Best Home Phone Service Providers in 2022 as rated by Australians on ProductReview.com.au.
Brand Manager for Aussie Phone Cards? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

2.1
14 reviews
  • Transparency
    4.0 (4)
  • Customer Service
    4.0 (4)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
H. Evans
H. EvansSydney, NSW

A great service, reliable and trustworthy

published

I first bought an Aussie Phone card 15 years ago when I moved from the UK. I have used it every week since buying it and I have never had a problem. I recharge $20 each time, it tops up automatically and it lasts for months. I do not have a physical card, it is all done online. Very occasionally the service doesn't connect immediately, usually when there is bad weather, but otherwise the connection is instant and the line is clear, without any echoing.

Transparency
5/5
Customer Service
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Neural N.
Neural N.Sydney, NSW

Good customer service

published

It's hard to find a telco with customer service staff from Australia these days but I guess they dont call themselves Aussie Phone Cards for no reason. My experience dealing with Michael today was excellent.

  • Thumbnail
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Ken
KenSydney, NSW
  • 2 reviews

Best Website to buy phone cards

published

I have been buying my phone cards from www.aussiephonecards.com.au for years and I am shocked by some of the comments here. In my experience, all phone card PINs and recharges are done instantly. Sure the cards do expire after 6 months but if you recharge the card you get all the expired credit back. They forfeit your credit it just stays there until your next recharge.

Transparency
5/5
Customer Service
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
S Shoaib
S Shoaib
  • 2 reviews

Worst service

published

After buying a card, it says it will post to me instead of giving me the calling instructions online.
Called them, went to voicemail. Look like scam-type service.
Stay away from them

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Home Phone Service Providers

Find out how Aussie Phone Cards compares to other Home Phone Service Providers

Know better, choose better.

Compare all
Jan
JanBrisbane
  • 3 reviews
  • 2 likes

Beware! This is a scam!

published

I purchased a phone card but after putting in my credit card details, a message came up saying it couldn't be processed because my credit card details were out of date. But when I checked my bank, they had taken payment and I did not receive a phone card! This is a SCAM to take your money and credit card details!

Similar opinion? Write a review on ProductReview.com.au!

Terrible line and terrible customer support

published

Terrible connection and customer service:( Line was conjunction somewhere else or suddenly disconnected or repeated begging of conversation....I cannot make a phone call when I needed! They always said try again after 24-48 hours! I’m very unhappy for this line and customer support staff:(

Transparency
1/5
Customer Service
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Nrl
NrlMelbourne

Thieves

published

Without notice they cancel your card and keep your money.
It was only after lengthy arguement my card and 6 months expiry was reinstated.
Is overseas based company that thinks Australian consumer laws don’t apply to them.

Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Top Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.
top-internet-mobile-phone-service-providers-in-2020
Next
DIlani
DIlaniSydney, NSW
  • 2 reviews
  • 1 like

Never buy again

published

Phone connection is really bad. I tried several times every time in the middle of the conversation connection lost. I will not by again.

Similar opinion? Write a review on ProductReview.com.au!
tanet
tanetSydney

Nothing but good experience

published

I've been with aussie phone cards for a while and have bought and used multiple phone cards calling the uk, nz and japan and have had a seamless experience so was surprised to see the other comments. On my first purchase it took about 10 minutes to get the pin emailed to me but my recharges are instant. Keep up the great work guys!

Similar opinion? Write a review on ProductReview.com.au!
Home Phone Service Providers

Find out how Aussie Phone Cards compares to other Home Phone Service Providers

Know better, choose better.

Compare all

Crook supplier

published

They are big crook don't waste your money, 90 cents per call you loss from your card if you call to 10 different number money gone.

Similar opinion? Write a review on ProductReview.com.au!
Leon
LeonSouth East Queensland, QLD
  • 26 reviews
  • 17 likes

Would of given 5 star except my cards have expired I just found out

published

Went to use card entered all the numbers needed to be told card was expired - with $30 credit on it. Tried my daughters emergency $10 card and again advised expired. Another $30 card for house never used- also expired - says nothing about card expiry upon purchase or on card. Just to see in store flyer??

Similar opinion? Write a review on ProductReview.com.au!

whats the deal?

published

Just recharged a card and still waiting for access, why should it take so long! i will ask mastercard to reject the charger as no service offered,

Similar opinion? Write a review on ProductReview.com.au!
Home Phone Service Providers

Find out how Aussie Phone Cards compares to other Home Phone Service Providers

Know better, choose better.

Compare all

Never buy from them!!

published

Beware!! Crooks!! They're not what they claim to be. They are not Sydney based but somewhere overseas.
I paid for a phone card on their website via PayPal and they were calling my mobile at 10 pm few times and sending me emails at the same time telling me that if I don't pick up the phone they won't be able to process my credit card payment??
RIP OFF!! Never got my card!! Do not get fooled.
Nick

Similar opinion? Write a review on ProductReview.com.au!
Simone
SimoneNew South Wales
  • 9 reviews
  • 3 likes

Will take your money and run

published

I had $50 credit on this card but because of a condition, which I wasn't aware of, that you have to recharge every so often, they have cancelled my card and won't refund the money but stubbornly refer to the conditions. I get that was maybe me not reading the fine print but for a long time customer and the common sense of not wanting to add more credit when the $50 would have lasted me over a year, this is really bad service! Won't be using again.

Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.