Maxo Telecommunications

I’ve been using MaxoTel’s Cloud PBX for a while now and it’s been rock solid. It works consistently well, has all the features you could want, and is fully customizable without being complicated. The customer portal is easy to use and gives you full access to everything you need without having to call support for basic changes. On the occasions I… Read more

have needed help, their tech support has been excellent, quick, knowledgeable and actually useful. It’s a great system and I’m very happy with it.

After dealing with a certain telco company based in Cypress, Maxotel are a breath of fresh air. I have been using their services for just over 12 months and have found their support team knowledgeable in all aspects of their product and are always willing to help. I have never had to wait long on the phone for support and their emails are also… Read more

answered in short order as well.

As a small company, don't try to deal with the large players where you are just a number (and a source of revenue), Maxotel actually works with you to achieve results.

I highly recommend Maxotel. As mentioned, I have been working with them for just over a year and find them fantastic, and you will to!

Amazing Customer Support – I recently had the pleasure, yes it was an absolute pleasure, of contacting Maxo. I must say, Alek's assistance was exceptional. From the moment he answered the call, his professionalism and friendly demeanour put me at ease. What impressed me most was Alek's attention to detail and patience. He offered a solution promptly, and guided me through… Read more

the process with clarity. Alek's expertise truly reflects positively on the company, and I wholeheartedly recommend their services based on this outstanding experience.

Awesome – After sales service is the most important aspect of any purchase for me and Maxotel’s after sales service is brilliant. If I am having any problems understanding anything, I phone and they answer immediately, even outside normal work hours. We have had no issues at all with our ten phone system and I highly recommend them to any business.

Always reliable and dependable – We have been a Maxo Telecommunications partner since 2020 utilising their SIP trunks and hosted PBX, and their platform and support has been excellent since day 1. Their services continue to be developed with innovation in a number of areas, and their team respond to issues very efficiently and professionally.

Maxo support and performance is excellent – I have been working with Maxo for 5 years. There have only been a couple of technical issues that were dealt with promptly in that time. The backend platform is good for dealing with client accounts and rates are competitive. Support is prompt and effective.

Maxotel service has been A+ – Initial delivery was super quick. Maxotel staff have been very helpful around initial setup as well any queries we have had along the way. Cost effective and high quality phone systems.

Great Value, Great Service, Great Team! – We were with another provider and were not happy with the service or support we were getting. Moving to Maxotel was the best thing we ever did. David and his team helped with the transition from our other provider and their portal was so super simple that you never need them to assist with anything! If a problem happens, the team are super quick… Read more

at answering and addressing any issue within minutes! The phone system went from being one of my biggest headaches to something i never have to worry about! Thanks you to the Team at Maxo!

Maxo Whitelabel expands my channel partner pricebook – Maxo Whitelabel platform allows us to add voice to our product catalogue without the cost of adding additional engineers or expensive hardware. With their SIP Trunking, Hosted PBX, and integrated whitelabel billing platform, going to market with a voice product is simple.

The best cloud VOIP vendor on the market – I've been with Maxo for upwards of 5 years and use them for every one of my VOIP PBX setups with businesses ranging from small shops to big 50 and 100 person offices and their product stands up every time. Great customer support as well!

Upgraded my hardware – I have been using Maxotel for many years now (have reviewed this service previously) and have just upgraded to the lasted Grandstream hardware promoted on the Maxo web-store, my Order shipped the same day and was on my desk auto provisioned within a couple of days. The process was easy and the Quality and performance of the new hardware is… Read more

outstanding, I really only upgraded for better speakerphone performance but the overall user experience far exceeded my expectations.

Thanks for the ongoing support and quality service.

Unbeatable service and price – I have been a Maxo customer for almost two years, having ported my landline number across to them about one year ago and in all that time, I have been nothing short of impressed with them. The fact that: 1) you speak with an Australian support team when needed 2) their action is swift 3) the strength of their security measures are second to none… Read more

4) the customer online portal is easy to navigate and control my service 5) most important of all, the extremely reliable performance ...it all adds up to a feature rich and trustworthy service.

In fact, I think so highly of them that I convinced my employer to transfer all the phones to Maxo just this week as well, with added PBX functionality which we never got from our previous (and considerably more expensive) Lync provider.

Honestly, I couldn't be happier with these guys. If ever Maxo provided other services that I needed outside of the VoIP realm, based on their customer service and security alone, Maxo would be the first company I'd consider.

Maxo saved us quite a lot of money – We were already using a VOIP program from a competitive supplier. When we were expanding the facilities we decided to get a few quotes So as to increase the capacity of our system. We asked the existing supplier and two others including Maxo. Maxo showed us a far more efficient system that provided a huge increase in capacity. What we didn’t… Read more

truly understand was how much money we would save on our monthly telephone bills. Having a better system for a fraction of the cost was a much better outcome than we ever expected.

I would absolutely recommend this service to anyone interested in better outcomes for less money.

Thanks Alex and regards.

Ted Edwards Former Dealer Principal

Best Cloud PBX - Best Wholesale PBX - Awesome Support – We have been a Maxo customer for over 6 years now, and a Whitelabel partner for 5 Years. In 6 years we have had next to no problems or outages and any problems that we have experienced have been swiftly resolved by the top-notch Australian on-shore support staff. The feature set of the product is top of the line, almost all features are included… Read more

in the base pricing tier, and the feature list is extensive.

You can always tell a high-quality provider by their level of transparency, quality of support and active development of the product.

I can say that 1. Every time there has been an outage (which have been very few and far between), we are clearly kept up to date with timeframes and affected products via an easy to use status page. 2. Support calls are answered in lightning fast time, such a huge difference from almost all other providers in the industry. 3. Updates, improvements and roadmaps are clearly identified, features are innovated and released on a bi-weekly basis. The feature request forum is an excellent resource where you may request new features to be added, and they actually get implemented! (depending on the popularity of course).

Maxo have offered many clients COVID relief credits which have been a lifesaver for us and many of our clients and partners. I have also made some mistakes with our account in the past, and maxo has assisted me and refunded where required without question.

I could not recommend another product more than Maxo. I wouldn't look anywhere else.

An Incredible Rare Gem! – I have been using Maxo for the better part of ten years in our business and have never been happier. Unmatched, fantastic and helpful Australian service with calls answered within seconds, a rare thing to find at any Telco, ISP or IT service provider these days. The customer portal lets me customize every feature I can think of easily and has… Read more

allowed us to build a phone system that would rival any enterprise solution on the market for a fraction of the cost. Fantastic call quality and reliable service bundled with affordable pricing and an online customer portal literally like no other. Better yet, no unnecessary long term contracts. We regular get asked about who we use for our phones and have always recommended Maxo. The team are incredibly helpful and truly unlike any other Telecommunications company I have ever dealt with, can't recommend them enough!

Wouldn't use any other provider! – We have been using Maxo for over a year to great success. Our phone costs are half that of our previous provider, we have had almost zero technical issues and their support staff are not only first rate but they always answer the phone extremely quickly. Wouldn't hesitate to recommend Maxo to anyone looking for a reliable, well priced solution.

Great Service and Support – Our Healthcare group has been using Maxotel's Hosted PBX System for several years and have found the functionality, service and support to always be of the highest standard. Using Maxotel has enabled us to be able to painlessly and quickly scale our system as we have grown, without the need for costly hardware upgrades and IT support to maintain… Read more

the system. We can even login to the portal to change settings on the fly rather than incurring costs and delays waiting for a technician to reconfigure things!

We have also been very appreciative of the account credits that Maxotel have given us to help us manage our business through the COVID pandemic.

Having used other Fixed line and Virtual PBX systems previously I would highly recommend Maxotel to any business looking for a reliable, feature-rich phone system that can grow with them.