Teleca

I wholeheartedly endorse Teleca and their service. Jess, in particular, was extremely helpful and knowledgeable with help setting up the IVR menus. I'm super pleased with the result.

Jess was very helpful in setting up my 1300 number. I recommend Teleca and their services. They have a great and easy to use website to manage all functionalities.

Roger from Teleca was helpful with walking me through all the options and including set up for my greetings, routing templates etc for my mobile skip bin trailer hire business in Brisbane. Highly recommend Teleca.

Don't trust any of the below AI Written fake reviews. The company is a scam! Will sign you up in a small business UNLIMITED plan. They will continue to bill you normally for the plan. And, then 18 month later, will call you to tell you have gone over the calls limit and you are no longer a small business. So you have to back pay thousands of… Read more

minutes going back 18 months... Hahaha! Of course completely illegal, but they will try to make it sound like it is legit. When you ask what the definition of a small business is, they can't tell you nor you can find it in their terms and conditions. Of course we sent them to kick sand and changed to another provider. They will also tell you it is your responsibility to keep an eye on the usage, but the plan was unlimited? Haha. Scammers!

Jess, at Teleca is fantastic to deal with. Profession, Efficient & Courtesy. Highly recommend them.

Simon's service was great. He replied very quickly whenever we had questions. He was professional, patient, and gave us clear answers that were easy to understand. He made everything simple and efficient. It was a pleasure working with Simon.

“Outstanding service right from my first call—friendly, clear, and fast. Simon personally answered my first and second calls (a real human!) and made all the difference. The Teleca team were approachable, happy to answer questions, and had me up and running in no time. Not having a strong IT background, I really appreciate how the Teleca team… Read more

have created products that are genuinely simple to understand and easy to implement into a business. Highly recommend.”

Jess walked me through everything she was patient knowledgeable I would highly recommend her as well as service

Spoke to Simon yesterday and he was amazing - with the advise and suggestions that he provided which resolved an issue that could have been a real problem - he was easy to talk too and his calmness made my panicked state calmer - can't thank him enough !!

Jess from Teleca guided with set up new number, she guided very professionally and quality of service was excellent.

We are a startup medical distribution business and were in need of a 1300 Number with routing and IVR options. Teleca's pricing stood out as clear, transparent and well priced. The Application process was a breeze and I was helped by Jess@Teleca though ever step, including a comprehensive training session once the number was established. As… Read more

someone who previously worked in the Telecommunications space many years ago, selling this type of product, I was pleasantly surprised with the comprehensive range of facilities and reporting that you now receive at no extra cost.

UTF Australia has moved with the times and set up a 1800 number. We approached Teleca to be our host and from start to finish we are so impressed. The first impression from Jess made us comfortable, and the setup and seeing through of our number by Simon has been effortless, faultless and the outcome fantastic. We are extremely happy with their service and prices, and highly recommend them to anyone.

Simon helped me set up our lines and build out all the technical stuff making my life so much easier. Really great service he provides, a great asset to Teleca. Overall, the product is really solid and is priced well. Happy with our decision.

Just spoke with Simon. I applied for a number a week ago but didn't finish application, didn't realise it was a browser issue. Phoned and spoke to Simon, got the 1300 number all sorted on the phone and his service was excellent. Really helpful. Very pleased with the service and communication both on the day and after. Highly recommend.

Outstanding Service & Great Value – Highly Recommended! I recently set up 1300GTRUCK with Teleca, and I couldn't be happier with the service, especially from Simon. The first provider I contacted quoted me nearly double the price, but Teleca was almost 50% cheaper without compromising on quality. From the start, they were honest and upfront,… Read more

explaining that I could purchase my own number—something other providers didn’t mention—which will save me money in the long run. The assistance I received was top-notch, and the process was seamless.

Even if Teleca had been the same price as the other guys, I still would have chosen them because of the excellent service.

Their system has made a huge difference in my business, Geoffrey's Transport, allowing me to screen calls while driving so I can prioritize important ones. It’s been a game-changer!

A big thank you to Simon and the Teleca team—I’m a very, very happy customer!

Kind regards, The Team at Geoffrey's Transport. 1300GTRUCK.

Amazing service – Thank you so much for the amazing customer service Jess! You were honestly so helpful & insightful, you made the process smooth & seemeless. Thank you once again Jess!

Fantastic..!!!! – I’ve been in business all my life. This was the easiest and the most satisfying experience of obtaining a new product. The team were very helpful and made life so easy I can’t stress enough, how easy the whole process was Well, done guys..!!!!!!

Kristen - the best customer service – I recently received support from the wonderful Kristen for my 1300 business line set up. She was so wonderful, patient and really helpful. It’s nice knowing our business is in good hands with such amazing. Customer service and support.

Excellent service – I recently signed with Teleca, had some difficulties to set up my account so I called and Kristen answered my call, she fixed all my issues in a blink of eye, what a professional and great person.

Great service – I am writing to express my gratitude for the outstanding customer service and their product I received from Kristen. She responded promptly and provided clear, helpful information that greatly facilitated my needs. Highly recomanded.

Elegant Design and Exceptional Customer Service – The design is incredibly intuitive, catering to users from all backgrounds. Even though I hadn't prepared the audio as required, Kristen, the compassionate sales consultant, went above and beyond to assist me. To my surprise, she swiftly edited my video, and the outcome was precisely what I had envisioned! I'm truly impressed by her helpful… Read more

demeanor and the effectiveness of her assistance. A heartfelt thank you to Kristen and a strong endorsement for the product's design. Highly recommended!

When things work as expected and then better… – After the initial Google search, we decided to engage Teleca to inquire about their products and services. The starting offer was very appealing and suitable for our business growth plan. During the initial call, we were provided with all technical and business information required. The account setup was very straightforward, and linking 1300 took… Read more

no time at all. The highlight of the engagement so far was the conversation with Ms. Kristen during the platform overview session. Kristen provided a great overview of core services and functions which we may use in the future. The platform is exactly what we need, and I can see there is an ongoing product roadmap of functions. The new reporting capability was just introduced. Big thumbs up and certainly recommended. Good selection of customer service staff Teleca Make sure to keep them happy, they will keep the customers happy in return.

Perfect service and very easy to connect with Teleca – I got new connection with Teleca .Very easy and simple procedure. Simon is very approachable and did best customer care service. Also Jess guide me through teleca account portal set up and trade the 1300 number to my ownership. Jess has excellent customer care qualities like patience ,active listening, clear communication and adaptability and… Read more

knowledge . Jess cleared my each doubts . Very much appreciated. Very confident to recommend Teleca to other Business people.

Smooth and simple register and transfer – Kristen facilitated our 1800 number purchase, registration and transfer. Couldn't be happier with the service, a real gem. Highly recommended.

Simple bills, very low rate, awesome support – Massive fan of Teleca! I've been on the platform with a 1300 number for years now, and have had plenty of dealings with Devin and the team. Highly recommended - their rates are amazing, support is always easy when I need it - the service is hassle-free and hands-off. Easy to recommend these guys!

Teleca – Easy to deal with and Simon was very efficient in dealing with my line of inquiry.

Great product, simple to set up and excellent support from the staff – Very easy to set up, staff were excellent at getting me going quickly and handling my questions. All in it was a great experience. The analytics are really helpful too. Simon looked after me and he and his colleagues have been excellent.