Trikon
- ✓ Verified company
341 reviews · Statistics
Reviews
exceptional support
I contacted Trikon about a billing issue and Harry, Andy and Aarya assisted me with patience and understanding.
Thnx adam and harry
Adam and harry helped me with my phone issues thanks andy and arya for your support
great service
Thank you Frank for the personal and professional service.
happy customer
late fee dispute
The late fee dispute was resolved,
Aarya was very very helpful.
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fantastic service
great to deal with & helpful, needed password as lost information with it
Perfect
I was completely impressed with their professionalism and customer service.
Andy is great
A huge thankyou to Andy and his team for sorting out my mess.
Very approachable and 'heard' exactly what I was saying.
Thanks Andy.
A most helpful Billing team
Each contact I have had with the Billing Team to set up an additional representative was met promptly by friendly and helpful staff who took the time to ensure that ALL my questions were answered. Great work Harry, Aarya and Andy for your great work upfront and getting these matters sorted quickly at the back end too.
Great Service from Jason
Great service from Jason. Would not be back on the air without his assistance. Trikon's backup has ALWAYS been first rate.
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quick resolution
Had some billing issues. Spoke with Harry and after a short call Harry investigated issue, Returned my call within the hour and resolved problem.
Thankyou Harry
ISSUES ON PHONE
We had an issues coming up with setting up our phone as we had two office locations and it was very easily resolved. Jason the best of best. Thank you Jason for helping us.
Very bad & dishonest company
We had very bad experience with this company. [Content removed]. They came to our shop & made my husband sign for 3 years of contract. Through out the period we have received very higher bill than what were told. They have so many hidden cost . After finishing the contract they gave us very hard time to porting the phone number with another provider . Once the phone number has been ported to another provider. They are keep on sending the bill & each time we email them that we don't need their service since we are using another provider. They saying first you pay this bill then we will tell our service provider to disconnect your service .
I am not liable for any of their bill now .
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Internet connection
Jason from the technical team perfectly solved our internet connection.
NBN Connection
Jason was help full in the connection for our NBN at our work
this has helped solve a very delicate and important business situation.
I had a situation where our business Google and website were hacked. The protection of a 47-year-old business phone number was the objective. Harry as well as Andy and Aarya were very helpful and they worked together to ensure the protection of all our business phone numbers. I was very pleased with Trikon's prompt service.
Questions & Answers
I am interested to have a landline service please. Could you please confirm that the cost is 25$ per month . Kind Regards d
How much to install a landline only
Hi Greg,
How many phone lines are you looking to get installed and can you share details about your current hardware in use?
We suggest you call our number 1300880687 and speak to one of our staff who can assist you with your enquiry.
Get an answer from our members and Trikon representatives
Details
| Category | Home Phone Service Providers |
|---|---|
| Phone Services Offered | Business |
Extra Information
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We sincerely appreciate your feedback and are genuinely concerned to hear about the unusual experience you have described. Our commitment to providing a high level of service to our customers is of ut
... Read moremost importance to us, and it is disheartening to learn that you have faced issues that do not align with the typical experience our customers enjoy. However, we are currently unable to identify you as an account holder in our system or obtain your contact information to investigate this matter further. To better understand the situation and resolve any potential issues, we kindly request that you reach out to our customer support team at 1300880687 or send an email to crt@trikon.com.au.