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Award Mortgage Solutions

Award Mortgage Solutions

4.3 from 13 reviews · View Statistics
See the Best Home Loans in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.3
13 reviews
Previous
Next

Nice Service

published

The experience with Award Mortgage is really pleasant. I don't know much about mortgages, even though I need one. They answered all of my questions and made recommendations that really helped me. Thank you!!

Transparency
5/5
Customer Service
5/5

Perfect!

published

Excellent Customer Service from the first contact till our loan was Approved, Allen did an excellent job in getting our loan through with hiccups here and there, Allen you are such a gem. You deserve to be the Best Mortgage Broker!

Transparency
5/5
Customer Service
5/5

Other Home Loans

 
 

0.0
(1,234)

Professional service

published

We recently dealt with David, which was a great experience. He was really knowledgeable about different products and strategies and got us a really good deal. Would like to recommend to my friends without hesitation.

Customer Service
5/5
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The reviewer stated that an incentive was offered for this review

Dia W.
Dia W.Sydney, NSW

Great experience!

published

The customer service from Claire was far greater than I expected. Nothing was too much for her and she called at times that suited me, (nights and weekend). I have not taken out the loan yet due to personal circumstances. As it stands now I am very satisfied with the the loan.

Transparency
5/5
Customer Service
5/5
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Perfect service

published

My friend recommended Award Mortgage to me. Owing to their professional and experienced guidance, I got the best rate and my loan approved on time. Really appreciate their professionalism and great effort!

Incentivised Review No

Wonderful Service

published

The Broker of Award Mortgage is very patient and careful. They helped me successfully settle my first property. The product rate is awesome, which helps me save money. And their wonderful service also helped me save a lot of time. Thanks a lot for their effort!

Transparency
5/5
Customer Service
5/5
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Edwards
EdwardsSydney, NSW

Great service and excellent knowledge while choose the best product on the market

published

I'm glad to have award mortgage broker to help my home loan application. After deal with them I know i can have better choice and save cost especially i'm self-employed. Different lender has different policy and rate, so it alway good to have matured mortgage broker to find the best product for you based on your situation.

Transparency
5/5
Customer Service
5/5

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Andrew
AndrewSydney, NSW

Perfect Rate! Easiest Application! Best Customer Service !

published

I am a first home buyer, and I knew nothing about home loan, Award Mortgage broker helped me a lot, telling me what to do, and giving me much confidence to buy the apartment. The loan was settled smoothly and they have a customer service team to follow me up with any question in repayments, rate, etc. Thanks a lot!

Transparency
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Home Loans

 
 

0.0
(1,234)
  • Verified

Excellent service!!

published

As a first home buyer, Award Mortgage helped me with my home loan, which has been successfully settled last month! The broker is really professional and customer service is excellent!

Transparency
5/5
Customer Service
5/5
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Angie L.
Angie L.
  • 2 reviews

Extremely horrible experience

published

Provided misleading information and breach the confidentiality. The complaint email does not work.

The customer service was bad, the receptionist refused to speak to me in English.

They keep promising different date for the loan and could not provide any loan in the end. I just went to another bank in the end. I potentially loss my house if I didn’t go to the other bank!!

Transparency
1/5
Customer Service
1/5
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Perfect service,Awesome broker! Awardhurstville Licole Yao !

published

Efficiency is very high. Quickly approve the loan. Get the tough loan approved and very patient on all topics relevant. Recommend!

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0.0
(1,234)
Mark Yim
Mark YimSydney
  • Verified

Highly recommended!

published
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Unprofessional! poor customer services

published
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