Mortgage House

Iris is awesome. The Instant rapport and the trust comes quick she is so nice, patient, clear, honest and transparent. It's such a beautiful thing to know she genuinely cares and will do what you need. No question is too hard and the best bit she acknowledges you and replies back quick She is the benchmark we all hope for Show details ·  1

I was referred to Lachlan by a friend of mine, glad I was as I found him to be very easy to deal with from start to end. A true gentleman, it is hard to find this level of customer service these days, I will be sticking with Mortgage Choice as long as Lachy is with the team. Show details ·  1

I finally found a home which settled on 1 April 2026. I have been searching now for over 6 months & I was starting to think I was never going to find anything within my budget. I just want to say a big thank you to Mittal, my mortgage broker, who has stood by me through this long journey of finding a new home, in my move from Cairns to the… Read more ·  1

Sunshine Coast, and helping all along the way to get to this point. This journey has been difficult with the price of homes skyrocketing in the last 12 months on the Sunshine Coast and I could not have gotten to this final stage of the journey without your guidance & support Mittal. Through all the emails and phone calls over the last 6 months, you have been patient and helpful always and I appreciate all you have done throughout the process to get me into my new home. I am so grateful for everything you’ve done. Thank you from the bottom of my heart for helping me secure my new home. Wishing you all the very best, I will definitely be recommending you to anyone who needs a great broker!

I can’t recommend Mortgage House enough, especially for anyone who is self-employed and feels like they’re hitting a brick wall with traditional lenders and banks. I came to them in a pretty stressful spot. I’d spent 2 months chasing brokers and retail banks, only to be knocked back by 40+ traditional lenders. I already had a construction… Read more ·  1

contract signed and a builder literally waiting to get on-site, but because of my self-employed status, the banks just saw me as 'too risky' despite having strong rental income and my wife having a good government job.

Mortgage House was the first non-bank lender I tried, and the difference was night and day. Right from that first phone call, the attitude was completely different—positive, realistic, and fast. Instead of looking for reasons to say no, they actually looked at my situation properly and managed to get me an unconditional offer in just two weeks.

A huge shout-out to my lending manager, Lachlan. He was my main point of contact from day one and stayed across everything until the end. His communication was stellar and it made a massive difference having one person who actually knew my file.

If your situation is even slightly 'outside the box,' don't waste months with the big banks—just call these guys. I’ll definitely be doing business with them again.

⭐️⭐️⭐️⭐️⭐️ 5 Stars — Outstanding Service from Pierre Bezuidenhout! We can’t thank Pierre Bezuidenhout enough for his incredible support and guidance throughout our home bridging loan process with Mortgage House. From the very start, Pierre went above and beyond to make what could have been a stressful and complex experience feel smooth and… Read more ·  1

manageable.

He took the time to explain every step clearly, answered all our questions with patience and detail, and stayed in touch regularly to ensure we always knew where things were at. His professionalism, responsiveness, and genuine care gave us complete confidence that we were in good hands.

Pierre’s commitment to finding the best solution for our situation — and his ability to make things happen quickly when it mattered — truly exceeded our expectations. We’re so grateful for his help and highly recommend him to anyone seeking expert and personal service with their home or bridging finance.

Thank you, Pierre, for going the extra mile and making this journey such a positive one!

— Simon & Diana

Mitch has done a great job. He was very helpful and always ready to answer my questions. He has a good knowledge of all the products and has all the answers. It was a great experience to deal with him. I will highly recommend Mitch and Mortgage House. Show details ·  1

Highly recommend. Our mortgage broker was fantastic to work with from start to finish. He was an excellent communicator, kept us informed at every stage, and made sure everything stayed on track throughout the process. He was proactive, reliable and made what could have been a stressful experience feel much more manageable. We really appreciated… Read more ·  1

his support and would happily recommend him to anyone looking for a mortgage broker. Thank you Pierre Bezuidenhout

Pierre helped me to access funds to pay out my mortgage. We’ve worked together for a few years now. He’s always so reliable and meets my financial needs. Thanks again Pierre for helping me to meet my financial goals! Show details ·  1

Paid excessive rates. They could not would not compete when I had a better offer. Suspect that they're good at the start to win business and then milk customers. Show details

They are not the cheapest, which in itself is not a major issue, but they are an immovable rock completely unable to think outside their very tiny little box. Glad we never moved personal banking to them. Avoid them, there are more flexible and cheaper lenders out there! Show details

We moved into our investment property and contacted Mortgage House that it is NO longer an investment property. We asked for a rate review as owner occupied loans have a lower interest rate than investment. It has been almost 2 months since we informed Mortgage House and they still haven’t change our interest rate! We called again and again and… Read more

they say it’s up for management review. If there is a chance you going to move into your investment property I’d suggest you avoid Mortgage House! They are not a bank but seem to be able to determine your interest rate at their discretion. We are not having much luck at the moment.

This is my second time with them. Process is very smooth and outcome is very sweet. Mittal Shah is very professional and his teams are quicker. Definitely refer family and friends. Thanks Mittal ! Cheers ! Show reply

I would like to thank Warren S for his wonderful service and amazing knowledge. He assisted us with our mortgage and helped us achieve our objectives. A great experience and I would not hesitate to recommend Warren and Mortgage House to my family and friends. Show details ·  1

Mortgage House helped us in time of need. Mittal, our senior mortgage consultant from Mortgage House worked closely with us explaining the process, not shying away from any real discussions in regards to price increase or market changes. He always acted in our best interest giving us various options to make good financial decisions. Never… Read more ·  1

pressured us. That's how you make informed decisions and not regret later. Thank you Mittal and thank you Mortgage House for helping us save in thousands. We highly recommend using them in addition to your own comparison of market.

Hi Mittal, I just wanted to take a moment to say a truly heartfelt thank you as we reach settlement today. This journey has meant so much to us, and we honestly couldn’t have done it without your support, guidance, and patience throughout the entire process. From the very beginning, you made everything feel manageable and clear. Your… Read more ·  1

professionalism, responsiveness, and genuine care never went unnoticed.

Today is such a special milestone for us, and you’ve played a huge part in making it happen. We are so grateful for everything you’ve done.

Thank you again for helping us secure our home we’ll always appreciate the role you played in this chapter of our lives.

Wishing you all the very best, and we’ll definitely be recommending you to anyone who needs an amazing broker!

I recently took out a home loan with Mortgage House and was extremely impressed with both the lender and the overall process. From my first conversation, my lending specialist, Etee, took the time to understand my situation and clearly explained the different loan options in plain language, which made the decision-making process very… Read more ·  1

straightforward. Communication was excellent throughout: my questions were answered promptly, I received regular updates.

The loan itself is competitive, with a low interest rate and flexible features that suit my needs, and I feel confident I’ve made a smart long‑term financial decision. Overall, the process was smooth and far better than my previous experiences with the big banks, and I would happily recommend Mortgage House home loans. One room for improvement needed - better communication and coordination between the legal team, conveyancer and mortgage house team.

Outstanding service and prompt responses were provided by Mittal Shah for our apartment investment property home loan. The entire process was made very easy for us, especially as we were busy with our work schedules. We highly recommend Mortgage House for home loans. Show details ·  1

I wanted a bridging loan to cover the period between buying a new house and selling my existing one. Navigating the Mortgage House website was intuitive and very easy. I selected Lachlan Waters as my Lending Manager and from that moment until my successful settlement of my new house the process was seamless and thorough, Lachlan was extremely… Read more ·  1

competent and summarised complex matters in a way that only wide experience can achieve. I felt I was in good hands from the beginning to the end. Lachlan was always prompt in answering any questions I had and his friendly and approachable attitude would qualify him as a friend except that I had to accept the fact that this was a business transaction. I cannot recommend this organisation highly enough for their approach to their business and the quality of their staff especially Lachlan Waters.

Mortgage House was outstanding from start to finish. Mitch delivered amazing service, incredible attention to detail, true professionalism, and, most importantly, a fantastic outcome. He is one of the most customer-focused people I have ever dealt with. Mitch made the whole process feel smooth, clear, and well managed, and it was obvious the… Read more ·  1

entire way through that he genuinely cared about getting the best result for me - this is extremely difficult to find nowadays, so massive props to Mitch. Ultimately, I would highly recommend Mortgage House, especially Mitch, to anyone looking for expert support and a team that truly puts the customer first.