1,311 reviews
AI reviews summary
Pros
Verdict
The service is highly regarded for its ability to simplify the mortgage process, particularly for first-home buyers and those undertaking complex construction projects. Teams are noted for their proactive communication and ability to secure competitive rates even under tight deadlines. Borrowers consistently report a smooth, well-supported experience from initial application through to settlement.
Reviews with attachments
Great service. Very good communication. Always prompt to return messages Show reply
Great professionalism and friendly service. Would highly recommend to family and friends Show reply
We had a wonderful experience with Gagan and the team at Mortgagedomayne From start to finish, Gagan was professional, helpful, and always quick to answer our questions. Being first home buyers we had so many questions and worries which Gagan answered and resolved with such patience. He made the whole home loan process smooth and stress-free,… Read more · 1
and we always felt he genuinely cared about getting the best result for us
Highly recommend Gagan and Mortgagedomayne to anyone looking for honest, reliable, and friendly service ⭐️⭐️⭐️⭐️⭐️
Thank you again
We had an outstanding experience working with Gagan Dugg and the team at Mortgagedomayne. From the very beginning, Gagan was incredibly knowledgeable, patient, and genuinely committed to helping us secure the right mortgage for our situation. What really stood out was how clearly everything was explained—no confusion, no pressure, just honest… Read more · 1
guidance at every step. Gagan went above and beyond to explore the best options for us, kept us updated throughout the process, and made what can usually be a stressful experience feel smooth and manageable.
His responsiveness, attention to detail, and deep understanding of the lending landscape gave us a lot of confidence in our decisions. We always felt like we were in capable hands. He would even assist us during weekends without any hesitation.
Highly recommend Gagan Dugg and Mortgagedomayne to anyone looking for a reliable, knowledgeable, and genuinely supportive mortgage broker. Couldn’t have asked for a better experience!
I said excellent because they are on time and very approachable and professional. Show reply
Latest follow-ups
Karim Piyar Ali, our mortgage broker, words fail me! His highly professional and excellent service is next to none. Karim's communication throughout the whole loan application process, you wouldn't ask for more. He made our whole application process, effortless and an enjoyable one. Thank you Karim!!! Show 2 replies
Follow-up · Karim is an awesome mortgage broker. You can't ask for more! His services are underlined by respect, fierce knowledge of options available, professionalism and excellent communication. It is such an amazing pleasure working with Karim. Our whole mortgage applications (we have done 6 with Karim, so far) have all been effortless. Words fail us. Thank you Karim!!!
Excellent service - we received assistance from Gagan and Margie, they were excellent, great service, provided clear information, answered questions and respond promptly. Show reply
Follow-up · They have their own check list..if we submit all the documents and details clear, our job is easy.
In-depth reviews
We had a fantastic experience working with Mortgage Domayne. From the very beginning, the whole team made what can be a stressful process feel straightforward and easy to manage. Karim, Nishita, and the team were always approachable, helpful, and happy to answer any questions we had. They took the time to guide us through every step, explain our… Read more · 1
options clearly, and make sure we understood what the best path forward was for our situation.
A special thanks to Karim, who was outstanding throughout the entire process. He was always available when we needed him, incredibly knowledgeable, and took the time to make sure we felt comfortable and confident with every decision. You can genuinely tell he cares about his clients and wants the best possible outcome for them.
What stood out the most was that we always felt they genuinely had our best interests at heart. We never felt pressured, and every recommendation was focused on helping us achieve the best outcome. Their communication, professionalism, and support throughout the process gave us a lot of confidence.
We’re really grateful for everything they’ve done and wouldn’t hesitate to recommend Mortgage Domayne to anyone looking for a knowledgeable, reliable, and supportive mortgage broker team.
Working with Mortgage Domayne Mortgage Brokers was a genuinely smooth and well-supported experience from beginning to end. From the outset, the process felt organised and clearly guided, which made a big difference for us as borrowers navigating the first loan journey. Communication was consistent, and we always knew what stage we were at and… Read more · 1
what was coming next.
A special mention has to go to Karim, who really elevated the experience. He was consistently calm, knowledgeable, and proactive, and always took the time to break things down in a way that was easy to understand. His reassurance during key decision points gave us a lot of confidence, and his willingness to step in quickly whenever anything needed attention made the process feel effortless on our side.
His team including Nishita , Faye, John and Katerina played an important role in keeping everything moving efficiently, with prompt responses and strong coordination that ensured there were no delays.
Overall, the team delivered a very professional and dependable service, and we felt well looked after throughout. We would happily recommend Mortgage Domayne to anyone looking for a broker who genuinely makes the home loan process easier and more transparent.
We can’t thank Mitch Zasadny enough for his help throughout our approval process. As first home buyers (and builders), the whole process felt pretty overwhelming at times, especially with various land registration delays, reliance on government assistance and changing interest rates, but Mitch made such a difference. He was consistently… Read more · 1
reassuring, took the time to explain everything in a way that actually made sense, and always checked in to make sure we felt comfortable moving forward. He was incredibly patient with all of our questions and always kept us updated, which really helped reduce the stress. It honestly felt like he genuinely cared about getting the best outcome for us, not just getting things done quickly. Having someone so knowledgeable, calm, and supportive made the experience so much smoother than we expected. We’re so grateful for everything he did and would absolutely recommend him to anyone going through the same journey. Additionally, the settlement team were amazing! A big thank you to Mitch, John, Andrew, Fe and Katerina for all of your hard work on our matter! Sincerely, Seren & Cade.
Recent reviews
Horrible first home buyer experience – I had a very disappointing experience with this company. They initially present themselves well to get you onboard, but once you're in, their care and attention diminish significantly. I strongly advise against engaging with this company, even if referred by Henley Builder. I was first assigned to a broker named Pukhraj, who unexpectedly left the… Read more
company. I wasn’t informed of her departure until I reached out to the admin to check on the progress of my loan. Due to her sudden exit, they couldn’t access my original loan file, forcing me to reapply. As a result, they couldn’t offer me the same loan value I was initially promised.
My new point of contact, a lady named Katherina, appeared to lack knowledge of the mortgage process. On two separate occasions, when my loan was nearly approved, she informed me of issues they had overlooked, each time resulting in a reduced loan amount.
I came close to missing my land settlement date due to Mortgage Domayne's irresponsible handling of my case.
Thankfully, I decided to speak directly to a bank after losing faith in Mortgage Domayne. Within a week, the bank approved my loan. What’s even more frustrating is that Katherina from Mortgage Domayne never apologised for the inconvenience they caused.
I strongly advise against engaging with them, even if you feel desperate.
I would give them no stars if I can for making our first home buying process hell.
Fantastic people , outstanding time management and seamless approach.Pat and team at MD is fabulous. They helped us sail through smoothly in a tight time bound home loan settlement. Closed the deal within the stipulated time frame and with absolute professionalism Appreciate the thorough effort of the team and recommend them to family and friends! Show reply
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I would like to sincerely thank the entire Mortgage Domayne team for their outstanding support and assistance throughout the process of purchasing our land and arranging our construction loan. A special thank you to Ranjan, our mortgage broker, who has done an excellent job from start to finish. He has been extremely helpful, professional and… Read more · 1
supportive throughout the entire process. What really stands out is his availability and willingness to help whenever we have questions, whether on weekdays or weekends. I truly appreciate all his phone calls, messages and regular updates, which kept us informed and reassured every step of the way.
Even though I am living interstate, the team kept me regularly updated throughout the entire process through phone calls and emails, ensuring I was always informed and up to date with every step.
I would also like to extend a special thank you to Katerina and Vanessa for their assistance, dedication and support throughout the settlement process.
The entire Mortgage Domayne team has been amazing, making what can be a stressful and complicated process much easier and smoother for us. We genuinely appreciate everyone's hard work, commitment and professionalism.
Thank you once again to Ranjan, Katerina, Vanessa and the whole Mortgage Domayne team. We highly recommend Mortgage Domayne to anyone looking for reliable, professional and friendly mortgage services!
From our very first interaction, Pat demonstrated exceptional patience, professionalism and a genuine commitment to helping us navigate the challenges of purchasing our first home. He took the time to understand our circumstances, address our concerns and provide reassurance and guidance throughout the entire home loan process. Pat and his… Read more · 1
wonderful team — Kelvin, Joy and Fe — were consistently approachable, proactive and responsive in their communication, ensuring we remained informed and supported at every stage.
What truly stood out was Pat's dedication and availability. He was always willing to take the time to answer our questions, clarify processes and address any concerns, no matter how small. His calm, courteous and reassuring approach gave us tremendous confidence, and his commitment helped make our loan approval process smooth and stress-free.
We are incredibly grateful to Pat and his team for their outstanding service, genuine care and dedication to achieving a positive outcome for our family.
We wholeheartedly recommend Pat and his team to anyone seeking a knowledgeable, trustworthy and highly professional mortgage broker. A well-deserved five stars!
Being a first-home buyer, the whole process can be a bit daunting, but the team made things a lot easier. They were knowledgeable, helpful and easy to deal with. Appreciate the support and guidance throughout the process. Would definitely recommend! Show reply
We had a wonderful experience with Mortgage Domayne with our house and land loan. A big thank you to Karim, Nishita, Fe Marie, and John for all their help, support, and patience throughout the process. Everyone was so friendly, professional, and always willing to help, which made the whole experience so much easier and more enjoyable for us. We… Read more · 1
truly appreciate everything you’ve done to help us on our journey to owning our home. We highly recommend the team at Mortgage Domayne!
Absolutely Amazing – Couldn’t Recommend Them More! We honestly can’t thank our mortgage broker enough for everything they’ve done for us. From the very beginning, they went above and beyond in every possible way and made what can be a stressful and overwhelming process feel so much easier. We never felt like just another client. They genuinely… Read more · 1
cared about us, took the time to answer all our questions, kept us updated, and were always there whenever we needed help or reassurance. No question was ever too small, and nothing was ever too much trouble. Knowing we had someone in our corner who genuinely wanted the best for us meant so much.
Their dedication, patience, knowledge, and willingness to go the extra mile made such a difference to our experience. We truly felt supported from start to finish, and we’re so grateful to have had someone we could trust throughout such an important milestone in our lives.
If you’re looking for a mortgage broker who genuinely cares, puts their clients first, and goes above and beyond rather than just doing the bare minimum, we couldn’t recommend them highly enough.
Thank you for everything you’ve done for us. We appreciate it more than you know, and we wouldn’t hesitate to recommend you to our family and friends. An easy five stars!
Best in the business! Dineth is a great broker who communicates, responds and explains everything. He is patient and a professional. He worked very hard to get us over the line for our home loan. He just made is so easy. We had the pleasure of communicating with a few of the staff members at Mortgage Domayne and they are all lovely. Thank you for all your help. Show reply
MortgageDomayne has been incredibly helpful throughout our land and home purchase journey. They guided us through every step of the process, from the bank loan application to the conveyancing process and land settlement. Their support and guidance made what could have been an overwhelming experience much smoother and easier for us. We truly… Read more · 1
appreciate their assistance and would highly recommend MortgageDomayne to anyone looking to purchase their home!
As first home buyers, we had plenty of questions. Karim, Nishita and Fe Marie took the time to explain things clearly and kept us updated through loan approval and land settlement. They coordinated with the bank, conveyancer and builder, followed up on the required approvals and documents, and took a lot of the work off our hands. We really appreciated their help. Show reply
Excellent service throughout a complicated refinance and construction loan I had a very positive experience with Mortgage Domayne, particularly Pat and Faye, while arranging finance for a knockdown/rebuild. The process involved refinancing my existing home loan, construction finance, lender requirements around demolition and settlement, and… Read more · 1
quite a few questions along the way. Pat was very helpful in getting the loan structured and approved, and Faye was excellent in the lead-up to settlement, keeping me updated and following up with the lender whenever something needed clarification.
Communication was clear and responsive throughout, and I always felt like I knew where things were up to. Settlement went through successfully and the whole process was handled professionally.
Thanks again to Pat, Faye and the Mortgage Domayne team for all their help. I’d happily recommend them.
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We had a great experience with Mortgage Domayne and are very happy with the whole process. A huge thank you to Pat, who was our main broker throughout the journey, as well as Fe Marie and the rest of the team involved. Everyone was helpful, responsive and supportive from the finance application right through to settlement. We officially settled on… Read more · 1
our new home today and really appreciate all the work that went into getting everything across the line. Pat was always available to answer our questions, explain the process and keep things moving, which made such a big difference for us as first home buyers. We are very happy with the service we received and would definitely recommend Mortgage Domayne to anyone looking for a professional and reliable mortgage broker. Thank you again to Pat, Fe Marie and the whole team!
Had an amazing experience with Mortgage Domayne! Our broker Dineth was amazing from the beginning, answered all my questions so quickly leaving no room for additional stress or nerves! He always made time to answer in a way I could understand and worked around the clock for us! Highly recommend Show reply
This is the second time I have used Mortgage Domayne and cannot thank them enough for coming through for me again!! I will only use these guys and I have recommended them many times to my family and friends. Thank you Peter Streat for your professionalism and constant updates, when I first met you I made it known that I needed a mortgage approval fairly quickly and you came through for me. Thank you!! Highly recommend the Mortgage Domayne team. Show reply
We had an excellent experience with Kiran and the entire team at Domayne. From our very first conversation, they were professional, approachable, knowledgeable, and genuinely committed to helping us throughout the mortgage process. Kiran was extremely helpful and patient, taking the time to understand our situation and explain everything clearly.… Read more · 1
The whole process was handled smoothly and efficiently, with great communication and support at every stage.
We truly appreciate the effort, professionalism, and personal attention provided by Kiran and the team. They made the entire mortgage experience much easier and stress-free for us.
Highly recommended to anyone looking for a reliable, professional, and trustworthy mortgage team. Thank you, Kiran and team, for the outstanding service!
I’m truly thankful to Kiran and the entire team of mortgage domayne for all their help and support throughout the mortgage process. They were professional, patient, responsive, and always willing to go the extra mile to make everything easier for us. Our experience was really positive. Their guidance and dedication made the whole experience… Read more · 1
smooth and stress-free. I really appreciate all the hard work they put in to help us achieve our goals. Highly recommended, and a big thank you to Kiran and the team! ⭐⭐⭐⭐⭐
Our experience with Mortgage Domayne Melbourne has been nothing short of excellent, and we are truly grateful to Manish and Katrina for their support throughout our home‑buying journey. Manish, our broker, was thorough and attentive in helping us gather every document needed for our application. He explained the mortgage process clearly, guided… Read more · 1
us step by step, and made sure we felt confident at every stage.
Katrina supported us through settlement with professionalism and genuine care. She helped us navigate each requirement, answered our questions patiently, and made the process feel far less overwhelming.
Buying a home can be stressful, but Mortgage Domayne Melbourne made the experience smooth and reassuring. We are deeply thankful and highly recommend their services.
It has been an absolute pleasure working with Mortgage Domayne. The entire team was so proactive and supportive throughout my loan process. Thanks to Pat and his team to keeping is informed about all the changes. Show reply
I couldn’t be happier with the service I received from Chantal, my mortgage broker, and Margie, my settlements officer. Chantal was incredibly helpful, professional, and supportive throughout the entire mortgage process. She made everything easy to understand, kept me informed, and went above and beyond to ensure everything ran smoothly. Margie… Read more · 1
was equally fantastic during the settlement process. She was organised, responsive, and made what could have been a stressful experience feel seamless and straightforward.
I’m extremely grateful to both Chantal and Margie for their dedication, communication, and genuine care. They made the whole experience a positive one, and I would highly recommend them to anyone looking for a fantastic mortgage broker and settlements officer. Thank you both! :)
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