2,037 reviews
Reviews with attachments
Highly recommended – I’ve had a positive experience working with Vivienne and her amazing team — Sweta, and before her, Sudikshya, Prajita, and Siwani — over the past year, and I couldn’t be more grateful for their support. Despite my limited borrowing capacity, they worked tirelessly to help me refinance my previous loan and secure an additional… Read more
loan, which ultimately allowed me to purchase land and build a house on it as my second investment property (using both land and construction loans).
Throughout the entire process, the team was incredibly supportive, friendly, and consistently responsive, often getting back to me in a very short time. Their professionalism and dedication made a complex journey feel smooth and manageable.
I truly appreciate everything they’ve done for me and highly recommend Home Loan Experts, especially Vivienne’s team, to anyone looking for knowledgeable and reliable mortgage support.
I am extremely grateful to Nirayu and his team for helping us secure a great loan. I contacted Home Loan Experts after several other brokers couldn't get me a loan from any lender, except for one offer that was ridiculous. Despondent, I thought I'd try one more broker. I found Home Loan Experts using Google and it was game on! We secured a loan at an excellent rate in quick time. Amazing!
Excellent experience with Home Loan Experts – I recently had the pleasure of working with Jonathan Preston and Sushmita at Home Loan Experts. Their professionalism, responsiveness, and attention to detail were truly impressive. I highly recommend Jonathan to anyone seeking a reliable and knowledgeable mortgage broker. Sushmita as the Loan processing specialist assisted us all the way and was… Read more
very responsive. Jonathan and Sushmita was always available whenever we had questions and cleared our questions or doubts right away.
Outstanding Service from Home Loan Experts! – Subject: Outstanding Service from Home Loan Experts! I recently secured a home loan through Home Loan Experts and I couldn't be more pleased with the service provided. From the start, the team was incredibly professional, knowledgeable, and genuinely interested in helping me find the best solution for my needs. Their guidance made the entire… Read more · 1
process seamless and stress-free, which was a huge relief. Thanks to their expert advice and support, I am now a proud homeowner. I highly recommend Home Loan Experts to anyone looking for top-notch home loan services. Their commitment to client satisfaction is truly commendable.
Thank you, Home Loan Experts, for making my dream of homeownership a reality!
Best regards, Erbar
Amazing brokers who helped us get our dream home! – We were able to buy our dream home all because of the amazing work from Home Loan Experts and Mohit! After years of trying to get a loan from all the banks and other brokers, Mohit was the only broker able to secure us the funds and it was such an easy process. Even now, 4 years after we bought our home, Home Loan Experts still assist us in… Read more · 1
keeping our interest rate low and checking we are still getting the best deal. I highly recommend using Home Loan Experts!
In-depth reviews
I recently completed a refinancing process with the help of broker Manish and loan processing specialist Sujan, and I couldn’t be more satisfied with the experience. From the start, Manish was clear, transparent, and highly knowledgeable. He took the time to understand my financial situation and goals, presented multiple options, and explained… Read more
each one thoroughly. His ability to simplify complex details made the decision-making process straightforward and stress-free. He was proactive throughout, ensuring I had the best possible rate and structure to suit my long-term plans.
Sujan played a critical role in making the loan process seamless. He was highly efficient, always responsive, and incredibly organised. Every document was processed quickly, and any queries I had were addressed promptly. He kept me informed at each stage, which gave me great confidence that everything was on track and under control.
Together, Manish and Sujan made what is often a stressful process feel smooth and well-managed. Their professionalism, responsiveness, and genuine care for the outcome stood out. I’d highly recommend them to anyone considering refinancing or navigating the home loan process—they genuinely went above and beyond.
Thank you both for your outstanding service.
We recently worked with Mohit, John, and Dikshya from Home Loan Experts to purchase our new property, and they were absolutely phenomenal! Their expertise, dedication, and personalized approach made the entire process a breeze. Mohit was a true professional, guiding us through the loan process with clarity and confidence. He took the time to… Read more
understand our financial goals and found us the perfect loan option, always available to answer our questions with patience and insight.
John was fantastic, bringing enthusiasm and deep knowledge to every step. His ability to explain complex details in a simple way helped us make informed decisions, and his proactive communication kept us reassured and on track.
Dikshya was a superstar, managing all the paperwork and coordination with incredible efficiency. Her warm, supportive nature made us feel valued, and she ensured everything—from application to approval—was seamless and stress-free.
This trio’s teamwork and commitment to our success were unmatched. They turned what could have been a daunting experience into an exciting journey, and we couldn’t be happier with our new home. Mohit, John, and Dikshya are the ultimate dream team for anyone navigating a property purchase—highly recommend! Thank you for everything!
I had an exceptional experience with Home Loan Experts when purchasing my first home. From the very beginning, the team, especially Kushal and Ajar, provided outstanding service, ensuring a smooth and stress-free home loan process. Kushal and Ajar were not only highly knowledgeable but also incredibly proactive in guiding me through every step.… Read more
They took the time to understand my financial situation and goals, offering tailored advice that helped me secure the best possible loan. Their expertise made a significant difference in simplifying what can often be a complex and overwhelming process.
What truly stood out was their commitment to customer service—they were always available to answer my questions, provide updates, and address any concerns. Even after my loan was settled, they continued to follow up regularly, demonstrating genuine care for my long-term financial well-being.
I highly recommend Home Loan Experts, especially Kushal and Ajar, to anyone looking for a reliable, professional, and customer-focused mortgage brokerage service. Their dedication and expertise made my first home-buying experience a seamless and enjoyable journey.
Thank you, Kushal, Ajar, and the entire Home Loan Experts team!
Positive reviews
This was our second time using Mohit and his team at Home Loan Experts for the purchase of a property. We had a great and seamless experience the first time and didn't hesitate to reach out to Mohit this time around. For our current loan, we had difficulties with selling our existing property, and as such, required a lot of last minute changes… Read more
with lenders etc, which Mohit and his team were able to accommodate with ease.
The communication around updates and statuses is amazing and at no point did we wonder what the next steps were or where we were up to in the process.
I have and will continue to refer people to Mohit as I know they will receive a quality experience.
Big thank you to Home Loan Experts and specifically Mohit, Bibesh and Prajita for turning an extremely difficult and stressful time into a smooth and easy process.
My loan was arranged by Aseem and the follow up customer service was by Kushal. Both of them have been very helpful and I would recommend them to anyone who needs mortgage advice.
As always, amazing service from Mohit, Kushal and Pratima. We have been using them for several years now and they have settled 20+ loans over this time. They review our rates regularly without the need to request it and constantly seek the best deal. Communication is fantastic. Always a pleasure.
Negative reviews
After contact a few of the larger name mortgage brokers I was very underwhelmed with the service in the end and decided to proceed with another provider. Initial phone contact was good and I explained my circumstances but then the person I was dealing with changed and they were asking me to send documentation that wasn't relevant to my particular… Read more
case. I also just wasn't getting the same nuanced advice I ended up getting when I switched to a different of the larger Aussie brokers. Ultimately I was disappointed once I was going for the pre-approval. The service level really dropped.
Find out how Home Loan Experts compares to other Home Loans
Know better, choose better.
Terrible service slow in replys a week to try to get a pre approval. Go direct to a bank in 48 hours I was formally approved
Very Very Disappointed, this should be an easy loan – I'm unsure how others rated them higher. I earn great long term wages, no debt, huge cash amt (over $100,000). Have an investment property with over $200,000 in equity and tenants paying a good amt. They said I could borrow only $300,000 which is $200,000 less than another broker I contacted. When I asked why they didn't answer. None of the… Read more
things they said on their ad seems truthful. They didn't go the extra mile, they didn't help with an extra difficult loan. In fact most of the information they never even asked me. I contacted them to get an accurate borrowing capacity. :-( Very disappointed.
Recent reviews
Fantastic experience.. always ahead of time.. exactly does what they are capable of.... always follows up and communicates very well... I am super impressed with the service and will not hesitate a bit to recommend them to other as well... one very happy client here... shoot me DM in my profile if you need the review in detail which I am happy to do.
Very professional, personal and prompt service. Cannot thank Mohijt, Prajita and Dikshya enough for the constant support they provided throughout the process. From the very first day of us approaching to Mohit to the day we were handed our keys, the team ensured to handle everything smoothly. Every question answered without hesitation, every… Read more
step explained thoroughly. What a great experience we had with them for our First home purchase! Highly recommended!
I’d like to take a moment to recognise Atul and Sid for the outstanding assistance they provided in helping us resolve an internal payment issue with one of our lenders. What could have been a very frustrating and time-consuming situation was handled professionally and efficiently from start to finish. Both Atul and Sid took the time to… Read more
understand the issue, communicate clearly, and work through the problem with us and the lender until it was properly resolved.
Their responsiveness, attention to detail and willingness to go the extra mile made a real difference. It was reassuring to have people who genuinely cared about finding a solution rather than simply passing the issue on.
A big thank you to Atul and Sid for their professionalism and support. Their assistance was greatly appreciated, and I would have no hesitation in recommending them to anyone looking for people who genuinely take ownership and get things done.
This was my 3rd refinance with Mohit and his team. The rate he found for me was competitive but there were some problems with my loan set up this time around. It was super stressful and took a lot of time but they were able to work with the bank to fix the issue and even helped cover the additional cost. The team is really great and I’ve worked with Mohit for many years now. I would definitely still recommend them!
Mohit, Bibesh and Prajita, my family and I can’t thank you enough for all your hard work to get us into our home! From start to finish the team have been absolutely outstanding!!
My partner and I are very elated with the service provided by Kritesh and Simran, it was outstanding the support they gave us & we would recommend them to all who ask. The help they gave us was exceptionally professional in how they talked to & organised our loan for us. We cannot thank you's enough for your patience in helping us achieve our… Read more
goal. You's explained everything to us in terms we could understand & that alone goes a long way towards being the professionals that we deem makes you's a fantastic team. Thank you from both myself and my partner.
I cannot speak highly enough of Mohit, Tisa and Lahana. They are a credit to Home Loan Experts and are an excellent example of what outstanding customer service looks like. I would not hesitate to recommend them to anyone seeking assistance with a home loan.
Find out how Home Loan Experts compares to other Home Loans
Know better, choose better.
Vivienne and Sweta are exceptional. They answered and addressed interest rates questions promptly. They helped us settle on a favourable fixed rate and lock it with the bank for us speedily. We’re grateful.
This is the second time we’ve applied for a loan, and once again, Pramesh Vaidya and his team made the entire process smooth, easy, and stress-free. He also helped us secure a great discounted rate with the bank. We found him to be patient, highly responsive, and professional throughout the process. We highly recommend his services.
This is my second loan with Home Loan Experts and I have no other words but to praise their services. What really matters in the end is that I've got the loan I was looking for. Coupling this with timely and open communication, friendly team and continous support throughout the application, the 5 stars are well deserved.
Returning customer - This is our third property assisted by Mohit and his team at HLE. Always satisfied with their customer service overall. Very responsive and ensures things are sorted out properly. Shout out to Mohit and Prajitha in particular.
Manish and Sujan, provided invaluable assistance in securing a suitable lender tailored to my financial situation, a task at which other brokers were unsuccessful. I wholeheartedly endorse their services.
Manish and his team was very helpful and responsive throughout the process. Given my situation TR and PR purchasing, they could help me locate bank that accept our condition. Settlement was all straightforward as well.
We’ve had an excellent experience with Rojan, Atul, and Shalu. They have helped us with multiple loan accounts, and their service has been outstanding every time. The team is professional, knowledgeable, and always quick to respond to any queries. They make the entire loan process smooth and stress-free, providing clear guidance and honest advice… Read more
throughout. We really appreciate their dedication and support and would highly recommend them to anyone looking for a reliable and trustworthy finance broker.
They provide excellent customer service and helped me achieve my goals. They also followed up on how everything was going and got me a reduction in my interest rate!
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Thank you for taking the time to provide your… Read more