2Aussie Home Loans

Aussie Home Loans

4.8

6,037 reviews · Statistics

PositiveNegative
95% · 5,763268 · 4%
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Loan TypeFixed Rate (1,082), Variable Rate (2,915), Line of Credit (11) and Split (804)
Loan used for
  • First Home (1,528)
  • Second Home (779)
  • Investment Property (482)
  • Renovation (137)
  • Refinancing (1,353)
  • Home Construction (186)
Loan Term26.857 years
Transparency
4.9 (4,792)
Customer Service
4.9 (4,995)
Application Process
4.9 (4,816)
Timeliness
4.8 (4,785)
Online Tools
4.7 (2,168)
Communicative, friendly team
Offers good deals on loans
Quickly processes applications
See the Best Home Loans in 2023 as rated by Australians on ProductReview.com.au.

Reviews

Stephen M P
Stephen M P Far North Queensland, QLD

A fault free process is what we wanted.

We were confident we could refinance, finding a new trustworthy lender was the key, Aussie Home Loans were fantastic. We were guided through the process & any questions were clearly answered.

  • Loan Type: Variable Rate
  • Loan Start Date: November 2023
  • Loan used for: Refinancing
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Michelle
Michelle

No worry, Aussie home loans

Service was excellent, staff kept me informed of progress, didn't need to worry about anything. I would recommend Aussie to everyone.

  • Loan Type: Variable Rate
  • Loan Start Date: November 2023
  • Loan used for: First Home
Transparency
Customer Service
Application Process
Timeliness
Online Tools
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Bruce
Bruce

Make the complex Simple

Very happy with the level of service we recieved, have recomended to others.

  • Loan Type: Variable Rate
  • Loan used for: Refinancing
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Stephen
Stephen

5 Stars for James and Alyssa at Aussie Lismore

James and colleagues in the Lismore NSW branch have helped me a few times now with purchasing or refinancing and every experience has been positive. James cuts through the crap that banks dish out and recommends products based on his understanding of client needs. The team is always on top of all aspects of the mortgage process from application to settlement to refinancing. Even though I've moved interstate, I will always get in touch with the Lismore NSW for my mortgage requirements.

  • Loan Type: Variable Rate
  • Loan Start Date: November 2023
  • Loan used for: Second Home
Transparency
Customer Service
Application Process
Timeliness
Online Tools
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Clara H.
Clara H.

Diana from Aussie was Outstanding

Diana Andrew was excellent to deal with through the entire process. She offered sound advice and creative solutions, meeting my finance needs promptly. She kept me regularly updated. I wouldn’t hesitate to recommend Diana, and will use her in the future for additional property purchases.

  • Loan Type: Variable Rate
  • Loan used for: Refinancing
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Louise
Louise Northeast, VIC

Amazing service, would recommend!

Made the process smooth and effortless! Thank you! Danial made what would have been a stressful process, super easy!

  • Loan Type: Variable Rate
  • Loan used for: First Home
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David
David South East Queensland, QLD · 2 posts

One incredibly knowledgeable broker - Mr Michael Kemp.

A smooth and easy process with the help of a great Aussie Broker.

  • Loan Type: Variable Rate
  • Loan Start Date: November 2023
  • Loan used for: Second Home
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DGEM
DGEM

Kerrie- The best broker you will find

This is the second time I have returned to Kerrie at Aussie in Redcliffe. Her caring nature is displayed from the moment you meet her. She is efficient, very driven in her work and no task or question is too difficult. She guides you throughout the whole process always making sure that you are kept informed. She has provided us the end result we were hoping to achieve twice and I would not hesitate to ask Kerrie to work for us again in the future. If you are looking for a stress free approach with the end result being positive then Kerrie is your person.

  • Loan Type: Variable Rate
  • Loan used for: Second Home
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Catters
Catters Greater Melbourne (Outer), VIC · 2 posts

Another Great Experience with Aussie

This is the second time we used Aussie for refinancing our home loan. On both occasions we used Michelle Zen who was great Mortgage Broker to deal with. She is friendly, helpful, very easy to deal with and always does her best to get the most suitable loan for your situation. Thanks Michelle!

  • Loan Type: Variable Rate
  • Loan used for: Refinancing
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Gus
Gus

Aussie Mortgage Brokers Launceston

Chris and his team especially Kaitlyn and Carol were on top of everything. Fantastic depth of knowledge and time frames and made the whole process seamless.

  • Loan Type: Variable Rate
  • Loan used for: Second Home
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Cassandra M.
Cassandra M.

Jamie Williams 5 star Broker

Jamie Williams has made the experience of getting a loan the easiest. His communication and support through the process was amazing. We can highly recommend him.

  • Loan Type: Variable Rate
  • Loan Start Date: November 2023
  • Loan used for: Refinancing
Transparency
Customer Service
Application Process
Timeliness
Online Tools
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Michael S.
Michael S. Greater Melbourne (Outer), VIC

Finally have our piece of paradise thanks to Sanjay.

Sanjay made the home loan process very simple and easy to understand, it was very interactive and we felt in control the whole way, Sanjay kept us informed continually without the need to follow up and we were able to settle in super quick time.

  • Loan Type: Variable Rate
  • Loan used for: Second Home
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Robyn
Robyn North-West & West coast, TAS

Satisfied customers

We’re repeat customers with our Aussie broker Norm Moon and his PA Betty. We wouldn’t go anywhere else. We highly recommend Norm he is a true professional and an understanding caring person.

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Stuart
Stuart

Perfect for refinancing

The process of refinancing a home loan is very confusing and difficult. Get a broker! Agnes was my broker from Aussie, and she was very helpful. She was very detailed, provided a number of different home loan options to my current one, and managed to snag a last minute cashback offer that was literally about to expire. She also communicated regularly, checking in on progress of the refinancing, and explaining the next steps in the process. I've now got a home loan with a lower rate. Couldn't be happier!

  • Loan Type: Variable Rate
  • Loan Start Date: September 2023
  • Loan used for: Refinancing
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Trisha
Trisha Perth, WA

Professional and considerate experience

We have had the best experience working with Aussie. In particular Chris who assisted us, had a great team and is always happy to help. They helped us apply for any opportunities that were applicable to making the best financial decision and as first home buyers we couldn’t be more grateful for the speediness, efficiency, effort, and dedication throughout the process from start to finish.

  • Loan Type: Variable Rate
  • Loan used for: First Home
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Questions & Answers

nolland
nolland · 

Need to find some money ,so a home equity loan seem to hit the spot , as we don't have money to spare.
An amount of say $20,000 would be nice, we are both on the pension and have no other means of support.

Aussie
Aussie · 

Hi there Nolland,
Thank you kindly for reaching out!
We would love to assist with your home loan needs and will reach out to you via direct message so we can connect you to one of our brokers and discuss potential options for you :)
Alternatively, should you wish to call our customer care team on 13 13 33 please feel free to give us a call at your earliest convenience and we will happily assist!

Guest
Rufus
Rufus · 

I've just pressed the stats button at the top and it's probably good that I did. Does it seem weird that over 10 years the rating was constantly 2 out of 5 and then magically over a month or two there are 500 5 star ratings pushing the rating to 4 out of 5? This is also during coronavirus when things would have shut down quite a bit.

Aussie
Aussie · 

Hi Rufus,

We've had plenty of feedback over the Covid period, which is still ongoing for many of our customers.

We've started to encourage customers to review us more than ever, which explains the awesome uplift we've seen.

If you have any feedback on your experience please also feel free to leave a review.

Cheers,

Timm

bzerk86
bzerk86 · 

I didn't even know Aussie was on Product reviews until they told me they were. Unfortunately people are more willing to share negative feedback than positive.

Jayden T
Jayden T · 

Hi Jonatan,

What a fantastic review of your experience with your Aussie Broker, thank you for sharing.

Congratulations on your first home purchase.

We love that your Aussie broker has been able to guide you in helping to achieve your dreams of owning your very first home.

Remember to stay in touch with your broker and they will continue to assist.

Kind Regards,

Wesley
Jonatan
Jonatan
4 days ago

Hi,

Yes I have questions about the loan bit I will have ask him later on. I was thinking I won the 250 dollars.

Regards,

Jonatan

does that say enough?

Guest
jabhar
jabhar · 

hello im a 6 years full time mechanic in townsville just wanna ask cause i wanna buy a house a second hand houseworth 290 000 but i dont have a deposit money anyone can help me thnk you so much its my firsttimw buhong a house really appreciatewho can help me thank you so much

Aussie
Aussie · 

Hi Jabhar,

Thanks for your query with Aussie.

The best person to speak to in reference to this would be one of our Aussie Brokers.

So I can get you in contact with someone in your local area, we would need to grab a few details form yourself.

Can you please provide these details via the Aussie website or via email to raa@aussie.com.au

Kind Regards,
Daniel

MumOpines
MumOpines · 

No. Wrong answer. The gentleman has no deposit. No one does over 100% loans and it would be over 100% as he’d has no funds and would be needing stamp duty. Not good to give false hope

Aussie
Aussie · 

Hi MumOpines,

Our Aussie Brokers can not only advise customers on whether they can get a loan or not, but also work with customers on getting them on the right path to being able to apply for a loan.

This is the reason we get customers speaking with a broker and this allows them to work with their broker to achieve their dreams.

Kind Regards,

Wesley

Guest

Get an answer from our members and Aussie representatives

Details

About Aussie Home Loans

Operating since 1992, Aussie is a mortgage broker service that has over 240 stores across the country.

They offer the following services:

  • Loans for those buying their first home
  • Loans for those buying their next home
  • Those who want to refinance their home loan
  • Loans for investment properties
  • Finance options for vehicles
  • Business loans

Aussie uses a unique comparison software to compare thousands of home loans from over 20 different lenders.

All brokers at Aussie are accredited by the Mortgage & Finance Association of Australia. They can help calculate your borrowing power and assist you through the home loan application and settlement process.

Points of praise:

  • Most reviewers found that the customer service they received at Aussie Home Loans was exceptional. They described a communicative, friendly team who kept them informed at every step of the loan process and showed genuine interest in their needs and concerns.
  • They were also satisfied with the rate they received for their loan. Some customers mentioned that they were lower than what they had been previously offered by other brokers.
  • Reviewers appreciated that their application was processed quickly, with some saying they received approval in as little as two days.
CategoryHome Loans
Business TypeMortgage Broker
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Contact info for Aussie Home Loans

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