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Lendi
4.6 from 1,863 reviews · View Statistics

Reviews

4.6

1,863 reviews
5
(1,562)
4
(129)
3
(20)
2
(40)
1
(112)
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Jimbo

JimboCanberra 2600, ACT

  • 2 reviews

Excellent communication and service

published

I had an amazing experience with Lendi for the purchase of my first home. My loan specialist, Matthew Wade, did an exceptional job at organising my loan to cater my situation, whilst keeping up with constant updates and providing expert advice for each step of the way. I highly recommend using Lendi, and highly recommend Matthew's services. He kept my loan in the safest of hands; he can be trusted with a loan as much as the Australian cricket team trusts a Matthew Wade as a wicket keeper!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateOctober 2020
Loan used forFirst Home
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1 comment
Lendi
Relationship manager -Lendi
Vince

VinceSydney, NSW

  • 6 reviews
  • 1 like

Great communication, transparent and efficient

published

Had a great experience with Lendi (Sean is our specialist). He walked us through everything and spent time explaining things that we're not sure of. He goes above and beyond customer service and we couldn't ask for more. The rest of the team is also always willing to help answer any questions. Got our loan settled with no issues. I would highly recommend especially our Broker Sean Martin

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
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1 comment
Lendi
Relationship manager -Lendi
Andre Pereira

Andre PereiraGreater Melbourne (Outer), VIC

  • 2 reviews

Very easy to deal with, and very efficient

published

Harley (my Home Loan Specialist) was great, from the initial contact to closing the review. He explained all the options, and followed up with negotiating the best deal possible. The online platform is great, only thing that bothered me was the login process (instead of setting your own password, you receive a temporary password by SMS).

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi
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Rachel

RachelSydney, NSW

Pleasantly surprised

published

Initially, I used Lendi's online loan comparison tool. I was reluctant to answer the follow-up phone call, but I'm glad Lendi persisted. The Lendi consultant investigated options for our two loans and took us through the process step-by-step. The consultant was always willing to explain the details of the loans and helped us weigh up the pros and cons ... something that we had found daunting because of a lack of support from the bank. Thanks to Lendi, we secured much better loan rates than if we had tried to negotiate through our bank manager.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan Start DateSeptember 2020
Loan used forRefinancing
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1 comment
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Relationship manager -Lendi
Ravi

Ravi

  • 3 reviews

Home loan review with no fuss

published

Normally approach banks directly for home loan review & refinancing. Tried Lendi this time for refinancing & used same lender home loan review & obtained better rates with minimal paper work . It was a breeze . Harley from Lendi was prompt ,punctual & easy to talk & do business with him. Based on my personal experience , will recommend Lendi highly for an honest home loan reviews .

Transparency
Customer Service
Application Process
Loan TypeVariable Rate
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi

A waste of time.

published

They don’t really know what they are doing or what to ask for till 2 months into the process and then to update all the documents again and finally giving a bad recommendation., which you will then not proceed. If this could all be upfront saying you time and stress and just gone with others...

Transparency
Customer Service
Application Process
Timeliness
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi

Don´t waste your time.

published

They keep delaying and dragging with useless emails. They don´t get back to you promptly . Always aim for big respectable companies. They never get back to you and never answer to your call. Horrible experience . Zero out of 10

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
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1 comment
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RDC

RDCSydney, NSW

Incompetent Broker

published
Transparency
Customer Service
Application Process
Timeliness
Loan used forSecond Home
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1 comment
Lendi
Relationship manager -Lendi
Ann

AnnSydney Surrounds, NSW

  • 2 reviews

Awesome

published

I found the process quick and easy and I didn’t feel stressed out at all. Most of all my home loan specialist Mary-Anne was very helpful and guided me through all the online process. Thank you

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi

Hi Ann, thank you for taking the time to leave Mary-Anne a five-star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

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  • Verified customer

Useless Mortgage Brokers

published

Had a refinance application through these guys. Waste of 4 months. The broker's phone just went straight to voicemail every time. Poor communication. Didn't get my application processed for 2 months. When asked for update, every time I was told "We are still waiting to hear from the lender". They dragged this for another 2 months. Broker gave crap stories like "My manager is talking to ING's national manager to get an update", as if we don't know they have a dedicated broker's assistance team which can at least give an update and reason of delay. Do yourself a favor guys, and apply elsewhere.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi
mibrag

mibragGreater Melbourne (Outer), VIC

Fantastic outcome - Home loan top up.

published

As with earlier experiences, this was another fantastic and successful experience led by Hari, Vivien and the Lendi team. They were supportive all the way and help me achieve the desired outcome. Thanks

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forRenovation
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1 comment
Lendi
Relationship manager -Lendi

Hi Mibrag, thank you for taking the time to leave Hari, Vivien, and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Highly recommend. Customer service went above and beyond to provide guidance through a complex settlement process!

published

- Customer service from Matthew Wade was exceptional. He was informative, patient and available whenever I needed advice
- No hidden costs received to date
- competitive rates from a good lender HSBC

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan used forFirst Home
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1 comment
Lendi
Relationship manager -Lendi

Hi Edward, thank you for taking the time to leave Matthew and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

averscha

averschaSydney, NSW

Great customer service

published

Alexander talked through the options clearly and provided great advice. Follow up was excellent, at no stage did I feel the need to check up to keep things moving. highly recommended

Transparency
Customer Service
Loan TypeSplit
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi

Hi Averscha, thank you for taking the time to leave Alexander and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Excellent service

published

It’s a great experience to deal with Lendi with our first home loan process especially to Thomas Durham and team. Appreciate all the work they’ve done and I personally recommend him to my friends in searching for there home loan. Very mindful and experience with regards to his knowledge.
Thank you and well done Thomas!!

Arnel and Arlene

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan used forFirst Home
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1 comment
Lendi
Relationship manager -Lendi
star

star

  • 2 reviews
  • 1 like

Excellent

published

Thomas Mudge & Natalie Bissett has been very helpful in the whole loan process, adjust to my request and helped me to overcome obstacles along the way as well, very satisfied with their services and would approach them again when needed.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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1 comment
Lendi
Relationship manager -Lendi

Hi Star, thank you for taking the time to leave Thomas Mudge & Natalie Bissett, a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future!

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Jess

JessGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Saving us over $400 a month!

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeFixed Rate
Loan Start DateOctober 2020
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi
Shane Winter

Shane WinterSouth-Eastern Region, NSW

Highly recommended very helpful

published

Customer service was excellent Dan contact me was very helpful and honest and Alex the home specialist was very helpful very honest got a lower interest rate with my current lender high recommend

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Shane, thank you for taking the time to leave Alex and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Surprisingly easy and efficient

published

Great communication and customer service. I was really surprised at how quick and easy the process was to get a lower interest rate with my existing bank using Lendi's new partnership with them. Lendi's online platform is also really simple to use. I am very satisfied with the outcome from start to finish.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
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1 comment
Lendi
Relationship manager -Lendi
NeverAgain

NeverAgainCanberra Central 2601, ACT

  • 2 reviews
  • 3 likes

Wonderful - Thank you Lendi

published

I was looking for a better rate to refinance and stumbled across Lendi. It is an excellent service. Particular thanks to Ann P. Ann negotiated us an interest rate 1.7 percent lower than the rate we were paying. Ann is knowledgable, friendly, and efficient. The whole experience has been very smooth. Thank you Lendi

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi There, thank you for taking the time to leave Ann and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Danny

DannyVictoria

Greatest assist you could ask for. Will save you big $$$$$$

published

Assistance and advice was extremely helpful and has helped our family save big $$$$ on our home loan. I highly recommend use this service and will definitely seek their assistance each occasion the loan period is reviewed. There was no costs that were submitting the assistance which was an extra bonuses and the knowledge we have received through Lendi is invaluable.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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1 comment
Lendi
Relationship manager -Lendi
Page 1 of 94

Questions & Answers

Babakura abatcha

Babakura abatchaasked

What happen to lendi network?

1 answer
Lendi
Relationship manager -Lendi

Hi Babakura,

I'm not sure what you're referring to here, I've sent you a private message to gain a better understanding, there are no issues with the Lendi network.

Seni

Seniasked

This senait and I would like to get information about house loan for stabletion and build .. and also how much deposit I have to have for those

3 answers
Lendi
Relationship manager -Lendi

Hi Senait, we'd be happy to provide you with further information, we'll private message you through here to assist you further.

Kathy Gluvic
Kathy Gluvic

I want to get a investment home my son is going to live in it and I want to use my home as deposit can you help

Lendi
Relationship manager -Lendi

Hey Kathy, We would love to look in to option for you. we'll private message you through Product Review to assist you further.

Tracker

Trackerasked

Hi. Do you do face to face meetings in South Australia, Adelaide to be more precise, to sort through first home buyers questions applications etc?

1 answer
Lendi
Relationship manager -Lendi

Hi There, under normal circumstances we do offer face to face meetings in South Australia, however due to COVID-19 restrictions, all of our home loan specialist's are currently doing phone appointments only. We'll send you a message to assist you further.

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