Lendi

It took more than a year to refinance a loan missing a better rate as it went up. Also promised calls and then never call. I got the loan in the end but with 1.7% more than when I started the application.

Lendi, particularly Anthony Paynter has made this daunting experience of purchasing a first home, so much easier! He has been supportive and patient and really had my best interest at heart. Would 100% recommend Lendi

Unfortunately my overall customer service has been extremely disappointing, on the 4/05 I contacted Lendi told them I was an owner builder looking for a mortgage, yep no worries we can do that. After nearly three weeks waiting, sending every document known to man kind plus proving I had more money in the bank than I wanted to borrow and having to chase [Name Removed] up repeatedly I have been told via email that “Lendi are unable to facilitate Owner Builder applications”. Extremely disappointed hope others have a better outcome.

I got a quote online, was the biggest mistake ever! Ever since I gave them my phone number and email I have been getting bombarded with spam email's and spam messages! If you love getting spam then by all means give them ago.

Amazingly awesome chosen broker, Mark Yeo always act on my best interest, quick and simple process. Highly recommend both Lendi and Mark Yeo. Professional platform and good follow up guarantee

Mark Yeo was excellent. Professional and personable. Answered all questions quickly. We are very satisfied with the service. The rate was a lot better than our original bank and we are hoping that their service will be far better too.

Karlene Beck was fabulous. This was my first time engaging a lending broker and Karlene stepped me through every part with ease. Making the whole process far more daunting that many people had warned me it could be.

Luke Metherall provided really fabulous customer service to assist me with refinancing - he identified a cheaper option and I was able to reduce my loan term by 5 years (with lower monthly repayments). He was really supportive throughout the whole process, gave really clear instructions on the information I needed to provide and was also really respectful that I was busy with work at the time and not always available to answer calls during work hours.

My customer service experience with Lendi was superb, specifically their representative, Nick Lynem. Ultimately we ran out of time to replace my existing finance but I found Nick's attitude and service levels throughout to be the best customer experience I have received in 25+ years. He really is a credit to Lendi.

I'm glad I chose Lendi. The courteous and timely customer service, assistance with the mortgage application process, updates on progress, and ongoing support towards and post settlement has been great.

I decided after the rate increase to refinance. Samuel De Swardt was my broker. I can't praise him high enough, he is professional, polite and efficient to say the least. What a fantastic company. I would highly recommend Lendi to anyone.

Samuel de Swardt was friendly, efficient and helped wherever he could. Was in constant contact and made the process of applying for a loan a pleasant one. I would recommend Lendi to friends and family.

We received exceptional service. Our existing Home loan was refinanced quickly and without hassle. There were no issues or hidden costs involved. We received a very competitive rate for our new loan

Eric is a super fast Broker. Very dedicated and efficient. I like their platform. His team makes the process really easy and smooth. They're always reachable and responsive. They will offer the best deals in the market.

It was great communication easy to understand and very helpful quick response no need to wait on hold
Very helpful and ready to answer any questions I had easy to communicate