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Lendi
4.6 from 1,568 reviews

Reviews

(1,310)
(113)
(19)
(34)
(92)
  • Transparency
    4.7 (659)
  • Customer Service
    4.7 (677)
  • Loan TypeVariable Rate (419) · Fixed Rate (135) · Split (50) · Line of Credit (1)
  • Application Process
    4.6 (656)
  • Timeliness
    4.6 (633)
  • Loan used for
    • Refinancing (303)
    • First Home (110)
    • Investment Property (71)
    • Second Home (47)
    • Renovation (15)
    • Home Construction (14)
  • Loan Term25.674 years (316)
  • Online Tools
    4.6 (283)

Reviewer Photos & Videos

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Khalid

KhalidSydney, NSW

Excellent guidance. Ask for Julio!

published

So far my experience with Lendi was just great! Julio Sanchez was more than patient and accommodating to my many questions and changes. I've gone from knowing nothing at all about the whole loan process, to know where I sit in the market, to see my dream home plans transform to reality! All under the guidance of Julio. I've reached a level of trust where I consult every step with Julio and it has made my whole buying adventure heaps less frightening. Keep it up Julio!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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Darren

DarrenPilbara, WA

Wonderful Experience! I thought it was too good to be true at first.

published

So easy, should have done it sooner. Only took a couple of calls and about an hour of my time. Stayed with my current big name lender saving 1% and many thousands of dollars per year. My bank wouldn't budge on rates so Lendi made it happen. The initial customer service and follow up was second to none.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJuly 2019
Loan used forInvestment Property
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1 comment
Lendi
Relationship manager -Lendi
Matt D.

Matt D.South East Queensland, QLD

Great to deal with

published

The guy from Lendi helped us a lot and Was very helpful in getting us a better interest rate for our home loan. I Would definitely recommend there services to sort a better rate on your loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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1 comment
Lendi
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Ann B.

Ann B.Greater Melbourne (Outer), VIC

Wonderful Service

published

Lesta Dela Cruz has made this experience very simple. He has gone above and beyond to assist me with a new home loan. The knowledge that he shared to make what can be a stressful time a lot easier, never ceased to amaze me. He always made himself available when I was available as I work some silly times. Would recommend Lendi to anyone :-)

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forSecond Home
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1 comment
Lendi
Relationship manager -Lendi
John T

John TGreater Melbourne (Metropolitan), VIC

Great quick service

published

We re-financed so we can get a better interest rate. The broker went through all the available lenders that was suited to our situation and found one with a lot better rate than we had saving a good deal of our repayments. It was a quick turnaround considering it was quite involved. The broker and the new bank were great with helping with the documents and almost all document can be done online including the loan contract signing which makes the process so easy. I will use Lendi again for future loans. I like to give a special mention to the broker Zachery.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateMarch 2020
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi

Amazing Service!

published

Lester Dela Cruz has been my home loan specialist. From start to finish, he has gone above and beyond to find me the best rate. I couldn't be happier. Thankyou!

Transparency
Customer Service
Application Process
Timeliness
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1 comment
Lendi
Relationship manager -Lendi
Damian

DamianSouth East Queensland, QLD

Good service

published

My application process has been pretty hassle free. The customer service has been friendly and helpful. The fees discussion was a little vague as a few fees that I was unaware of were brought up later in the application. Overall though a good service.

Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Lendi
Relationship manager -Lendi

Absolutely terrible and so unprofessional

published
Transparency
Customer Service
Application Process
Timeliness
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2 comments
Kiana H.
Kiana H.

I have received a text from Paul Challita with a screen shot of the review I left saying “thanks”. Very unprofessional. Could I please be contacted by someone to speak about this? Thanks

Lendi
Relationship manager -Lendi

Hi Kiana, thank you for taking the time to review your experience with Lendi. We take customer experience seriously and will be looking into what has happened.. We will send you a private message to discuss this further.

Graham

GrahamPerth, WA

Great Service - very satisfied

published

I was assisted by Ansa Ansari, and the experience was seamless. All details were explained, and I have ended up saving some good $$ in these tough times. I would thoroughly recommend Ansa and Lendi for anyone who wants to put themselves in a better financial position - give them a go.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMarch 2020
Loan used forRefinancing
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1 comment
Lendi
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Brendan

BrendanSydney, NSW

Excellent

published

We were assisted by Karan Anand, who was excellent start to finish. Made the whole process, that is typically difficult to navigate and painful, quite simple. We had to do very little heavy lifting.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeFixed Rate
Loan Start DateMarch 2020
Loan used forFirst Home
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1 comment
Lendi
Relationship manager -Lendi

Great service - very satisfied

published

I was assisted by Marcus Russell (Home Loan Specialist) from Lendi who guided me through the loans / refinance process end-to-end. The whole process was easy, with regular dialogue. He answered all my queries promptly in a clear and easy to understand manner.

I highly recommend Lendi and if you can choose Marcus to be the contact person.

Give Lendi a try if you are looking to refinance or buy a new home.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
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1 comment
Lendi
Relationship manager -Lendi

great service

published

managed to get my bankwest rate down. all done within 1 week and 3 phone calls.

everything was explained in details and advice given was sound and helped achieving best results.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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1 comment
Lendi
Relationship manager -Lendi
Phil

PhilSydney, NSW

  • Verified customer

True Blue professional

published

Very satisfied and great relationship from customer service point of view .No extra costs were involved specially Harley sorted out these very professional way .Very satisfied with rate received now .

Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi

Hi Phil, thank you for taking the time to leave Harley and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Sheree H.

Sheree H.Greater Melbourne (Inner), VIC

Couldn’t of been easier

published

I worked with Benjamin Hough at Lendi who was fantastic. The entire experience from start to finish was easy, communication was prompt and clear, and I’m stoked with outcome.

The only constructive feedback is that the online product could of been easier to use. But really, this was such a small concern that didn’t hinder anything.

I’ve already referred friends to this service. I would recommend it for anyone who wants to see what savings they can make on their home loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forRefinancing
See all answers
1 comment
Lendi
Relationship manager -Lendi

Hi Sheree, thank you for taking the time to leave Benjamin and the Lendi team a five star review based on your experience. We’re so happy we were able to assist you with your home loan and we look forward to assisting you in the future.

Kushla G.

Kushla G.South East Queensland, QLD

Never got a phone call

published

It took me months to work up the courage to book an appointment to get some advice as I had only just commenced seriously considering purchase of a home. But I finally did it. I booked an appointment. 30 minutes after appointment time. No phone call. Contacted the 1300 number. They took my details. 45 minutes later. I finally get a phone call. The consultant sounded disinterested and tired and I was embarrassed to talk about my position. I really don’t know if I will deal with Lendi when the time comes to purchase a home.

Transparency
Customer Service
1 comment
Lendi
Relationship manager -Lendi
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Excellent!

published

I contacted Lendi to help with refinancing options, I honestly Can’t fault a single thing about my experience with Lendi. I was dealing with Brayden through the whole process and Although we couldn’t finalise the deal there was no exaggeration or wasted time.
Brayden made the process super easy, understandable and always had a solution for any problems we encountered with delivering required information.
Can’t often say this about customer support

Will certainly be recommending Lendi (& Brayden) to family and friends.

Thanks again, look forward to dealing with you again.

Transparency
Customer Service
Application Process
Timeliness
Loan used forInvestment Property
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1 comment
Lendi
Relationship manager -Lendi
Neil F.

Neil F.South-Eastern Region, NSW

Great service from Roz

published

The customer service from Roz was far greater than I expected. Nothing was too much for her and she called at times that suited me, (nights andcweekend). I have not taken out the loan yet due to personal circumstances. As it stands now I am very satisfied with the the loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forSecond Home
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2 comments
Lendi
Relationship manager -Lendi
Neil F.
Neil F.

Thanks

Sharm Thuraisingam

Sharm ThuraisingamGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Owen Cheng

published

Owen is an amazing home loan specialist! He stopped at nothing to get our home loan approved! He conducted all the reviews and checks in a timely manner allowing us to get the end result we needed in the timeframe we required. Would highly recommend Owen!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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1 comment
Lendi
Relationship manager -Lendi
Selina - E.

Selina - E.South East Queensland, QLD

Took my personal information and gave me nothing!

published

I was expecting to be able to do some comparisons or something but no... instead I get to the end of the process and it says I can call them or online chat. I could have done that without giving my details.

Transparency
1 comment
Lendi
Relationship manager -Lendi
Randhir

RandhirPerth, WA

Harley Kebbe-VERY PROFESSIONAL

published

I dealt with the above agent; he was very professional; he did all his best and secured me the nest interest rates.
No extra costs up to now. I am very satisfied.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan Start DateNovember 2016
Loan used forRefinancing
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1 comment
Lendi
Relationship manager -Lendi
Page 1 of 79

Questions & Answers

Bobby M.

Bobby M.asked

Dear Lendi,

Do you give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?

Thank you.

1 answer
Lendi
Relationship manager -Lendi

Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!

olwen at

olwen atasked

I'am a 66 year old person, with a mortgage of $300,50 thousand dollars is there anybody that would give me interest only.

1 answer
Lendi
Relationship manager -Lendi

Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!

linda d.

linda d.asked

Hi there my husband and I have owned a business for 8 months and it is paying us both a combined wage combined of 1500 a week gross. The business is al sdo paying us back 300 a week for the money that we spent to buy the business. I also h ave a casual job paying approx 300 a week. We have a deposit available of 70000. Do we have any chance of purchasing a home in regional vic at this stage or do we have to wait 2 years? We would be looking to borrow approx 300000. Thankyou Linda

1 answer
Lendi
Relationship manager -Lendi

Hi Linda, thanks for reaching out!

We've sent you a private message to assist you further, please feel free to get back to us when you can.

Get an answer from our members and Lendi representatives

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