Babynest Online store

SCAM once payment is confirmed you don’t have any update on delivery – Order made and paid10 days ago and I still haven’t received any update on my order being processed or sent. They haven’t reply to any of my emails about what is going on either. Do not order on this website!!

AVOID – Ordered an item online using paypal. They emailed back to say that colour is no longer in stock if I would like a refund or like another colour. I opted for the refund, which they emailed would be processed in 3 working days, it wasn't I followed up and they asked for me to email my credit card number to process a refund, I replied no please… Read more

refund through paypal. I don't hear back, so I called paypal and they put a hold on my funds until they provide a tracking number for the item ordered or a refund, I finally got a refund. Which I was happy with. Did it end there? No. Multiple emails from the company asking to close the dispute through paypal. I logged on and there are no open cases only a refund for the item. I then on christmas day get a text from a lady from the company saying they got my number from my paypal account and that paypal and the company refunded me and I should send them the funds back, which is not true I only recieved one refund. DO NOT trust this company. This seems to be a neverending headache for simply wanting a refund for stock they didn't have or couldn't offer. Atleast with paypal you have another level of safety to get your money back.

Still waiting on delivery – Was told my order was waiting to be shipped 5 weeks ago, no response to my emails. Disappointing.

Still waiting for shipping confirmation but money was taken out of my account 4 weeks ago. No reply with my email – Still waiting for shipping confirmation but money was taken out of my account 4 weeks ago. No reply with my email

Scam!! – I ordered 2x baby jumpsuit from this company it took 45 days to arrive!! I found out it is dispatched from overseas. If I knew about this then I will buy it from overseas directly with much cheaper price. They sent a different items with very poor quality! I emailed to try and rectify the issue and there was no response or communication back. This website is a SCAM I wrote a review on the item witch they deleted it!

excuse for Covid and item is not dispatch locally – I have been using online chat to ask my order status for more than 3 times and no response. Then after 10 days i found it is dispatched from overseas. If I knew about this then I will buy it from overseas directly with much cheaper price. not happy with the customer service and shipping. they should have item in local stock

Baby nest liner - Bukett – This is one purchase that I never regretted. My baby was co-sleeping due to very bad reflux. We had her all night taking turns without any sleep. But now, she sleeps like an angel on this nest. It is rather pricey but it's worth every penny. Bub is happy and I'm happy as a mother.

Terrible communication – I ordered 2x mam bottles with slow flow teats online from this company, when the bottles came they came with medium flow teats, I emailed to try and rectify the issue and there was no response or communication back.